Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWhere to begin...
Where to begin...I'm currently looking for a rental property in hedon, can move ASAP, have everything ready an waiting, i rang to enquire about a property they have advertised, the woman on the phone snubbed me said will get back intouch and was still waiting when I had to call back and I'm still wait now to hear back and all because I have a service dog, they are been difficult. When legally that can not refuse a tenant due to having a service animal, i work full time, an im appalled at the discrimination shown by Estate agents these days in regards to service animals.
Laura · 23 August 2021
★★★★★ 1/5
TrustpilotThey literally couldn't care less
Rented a flat through Linley and Simpson for 2 years, couldn't be more disappointed with the service. Our fridge broke, they brought the new one and didn't take the old one away for weeks, by that point we were in lockdown. We had the old fridge stuck in our kitchen for about 4 months, it took up literally half of the room and was going mouldy. They then tried to put up our rent for the next year (lol). The tenancy is over now, we paid £250 for a deep clean of the flat. We had to chase for 3 weeks to try and get any communication about getting our deposit back. Obviously they are still trying to withhold some of the deposit. Including £10 to rehang a curtain, so greedy and ridiculous. Going to have to go through the deposit scheme to try get it back.
Rachael · 23 August 2021
★★★★★ 5/5
TrustpilotQuick response
They did a quick response after my request yesterday and informed me any update immediately.
Karki · 8 July 2024
Agent replied · 24 August 2024
Thank you for your feedback! We're pleased to hear that we were quick to respond to your request and kept you updated promptly. Timely communication is important to us, and we're glad we could meet your expectations in this regard.
★★★★★ 5/5
TrustpilotFantastic Service.
Really supportive staff, who were always available to answer questions in an informative and friendly manner.
Harry · 18 June 2024
Agent replied · 24 August 2024
Thank you for your kind words! We're thrilled to hear that our staff was supportive, informative, and friendly. Providing excellent customer service is our priority, and it's great to know we were always available to answer your questions. We appreciate your feedback and look forward to continuing to assist you!
★★★★★ 5/5
TrustpilotStacey
Stacey Hardy has always given us excellent service, she is always pleasant and efficient.
Sue · 22 July 2024
Agent replied · 24 August 2024
Thank you for your positive feedback. This is greatly appreciated!
★★★★★ 5/5
TrustpilotIt was very clear and kind experience…
It was very clear and kind experience for me with Aiden Hamilton.
Ersel · 24 August 2024
Agent replied · 23 October 2024
Thank you for your kind words, hopefully things work out.
★★★★★ 5/5
TrustpilotSpencer from Linley and Simpson was…
Spencer from Linley and Simpson was really helpful. He understood my needs and patiently showed me around !
Ishan · 9 May 2024
Agent replied · 24 August 2024
Thanks so much for taking time to leave me a positive review. I know you have a lot going on after a recent relocation to the city, so I am glad I have been able to remove the stress of finding a comfortable place to stay.Good luck with the move and everything else.ThanksSpencer
★★★★★ 5/5
TrustpilotVery good experience with Zak Jilaani
Very good experience with Zak Jilaani, he show me two properties, and he answered all my questions profesionaly
Bow · 9 May 2024
Agent replied · 24 August 2024
Wonderful that you were happy with Zak and he showed you a couple of options for renting!
★★★★★ 5/5
TrustpilotGreat company
Great company, very helpful in getting my flat on the market etc. Thank you!
Tara · 19 July 2024
Agent replied · 24 August 2024
Thanks for your review!
★★★★★ 5/5
TrustpilotFast easy process with Lisa
Fast easy process with Lisa Thank you for your help and efficiency! Very clear and I understood every step.
Chelsea · 18 April 2024
Agent replied · 24 August 2024
Thank you for leaving me a five star review, I’m glad I could help!
★★★★★ 5/5
TrustpilotHad a great conversation with Kirk and…
Had a great conversation with Kirk and helped me in finding a better deal.
Arun · 18 July 2024
Agent replied · 24 August 2024
Thank you for your review! We're thrilled to hear that Kirk was able to assist you in finding a better deal and that you had a great conversation. Customer satisfaction is our top priority, and it's always wonderful to receive feedback that our team is meeting your needs. If there's anything else we can help you with, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotAssistance with electricity
I experienced a circuit tripping in my house which over the weekend but was promptly assisted with services .
Krishna · 16 April 2024
Agent replied · 24 August 2024
Thank you for your review. We were pleased to be able to help and arrange for the electricity supply to be restored quickly over the weekend!
★★★★★ 3/5
TrustpilotI'm still waiting for an update re the…
I'm still waiting for an update re the outside area being cleaned. I'm not putting any netting up until that is done. I'm now about 4 weeks in trying to get this resolved
Matt · 17 May 2023
Agent replied · 28 October 2023
We are sorry for any delay, however, this has now been completed and all works carried out.
★★★★★ 5/5
TrustpilotVery thorough and professional in all…
Very thorough and professional in all aspects of the work carried out to ensure a smooth move took place.
Reece · 16 April 2024
Agent replied · 24 August 2024
Thank you for your kind review Reece. We hope you are settling in nicely at your new home!
★★★★★ 4/5
TrustpilotI was able to get a home after a long…
I was able to get a home after a long search
Mildred · 6 September 2024
Agent replied · 23 October 2024
Congratulations on finding a home! We’re thrilled to hear that your search has finally paid off. If you need any further assistance or have questions as you settle in, feel free to reach out. Enjoy your new place!
★★★★★ 5/5
TrustpilotThis is so far the best agent I have met, she is amazing!
This is so far the best agent I have met. She is amazing!
Tanze · 3 August 2024
Agent replied · 23 October 2024
Thank you for the fantastic feedback! We're thrilled to hear that you've had such a positive experience. If there’s anything else we can do for you, just let us know, we’re here to help!
★★★★★ 5/5
TrustpilotThanks !!
Kirk looked for a property that suited me to the end. I thank him
Kevin · 17 July 2024
Agent replied · 24 August 2024
This is just what we are here for, matching people and property!
★★★★★ 5/5
TrustpilotGreat Service all round
Great Service all round, Rebecca at the Wetherby branch was great on all my viewings, a joy to work with.
Mr · 26 March 2024
Agent replied · 29 August 2024
Hi Drew, Thank you for your lovely review. I am so happy you have found somewhere. All the best in your new property! Thank you, Rebecca
★★★★★ 5/5
TrustpilotGeorgia provided an excellent service…
Georgia provided an excellent service assisting with queries regarding change of sharer process! Would highly recommended!
Miss · 10 June 2024
Agent replied · 24 August 2024
Thanks for your review, I am pleased we have been able to assist you with the change of sharer process!
★★★★★ 5/5
GoogleWe have been renting our property for over 2years now and any problems we've had have always been dealt with efficiently by RPMS, not that we've had many, Thank you Laura for you good work on dealing with us
Jackie · 8 June 2019
★★★★★ 5/5
TrustpilotI am very satisfied with the viewings
I am very satisfied with the viewings, the agents are very helpful and very friendly, thank you very much.
Laisa · 13 April 2024
Agent replied · 24 August 2024
Thank you for your kind review Laisa!
★★★★★ 1/5
TrustpilotLandlords avoid!
As a landlord, I really don't rate L&S. They seem to forget that as my agent, they should be acting in my best interests - they don't. It often feels they're too big to care and the failings and inefficiencies (which are numerous) always seem to be the fault of another anonymous department. It's difficult to even raise issues, as dedicated landlord contacts (actual individual people, with whom a landlord could have an ongoing relationship) have been replaced by generic email addresses. Very little substance to what is a weak service!
Justin · 9 July 2021
★★★★★ 5/5
TrustpilotHouse Viewing
Answered any questions I had and explained everything in depth. Made us feel comfortable and welcomed!
Mark · 8 June 2024
Agent replied · 24 August 2024
That's wonderful to hear! We're thrilled that we could answer all your questions thoroughly and make you feel comfortable and welcomed. Providing clear explanations and ensuring your satisfaction are priorities for us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
TrustpilotAwesome viewing
Had a very nice viewing with Courtney today, very polite and had all the answers to my questionsThank you :)
PHILIP · 22 March 2024
Agent replied · 29 August 2024
I really appreciate you taking the time to leave feedback after our viewing. It was lovely to meet you and fingers crossed with the application for this property. All the best,Courtney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
