5/5
TrustpilotStarting a purchase
Starting a purchase. Paige Ellisvat the Roundhay Branch is very professional and keeps us up to date.
Trusted Agent profile · Beverley
Linley & Simpson Beverley reviews
★★★★★
2,381 reviews across 2 platforms
18 North Bar Within, Beverley, HU17 8AX
Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,381 reviews on two platforms, including 159 Google reviews rated 4.3.
Reviews
Every review we hold for the Beverley office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotCowboys
Linley and Simpson are the worst letting agency I have ever dealt with in 20 years of letting. Their fees are high, and their service is terrible. The house I rented from them was filthy on arrival despite the supposed check in document stating that it had been professionally cleaned. A whole room was missing from the document and another entirely fictional one added. I had to rewrite the whole thing from scratch despite being charged for the privilege. The front door keys have never been given to us just the side and back door. They take forever to get in contact with the landlord if you report a problem. And on one occasion they broke into our back yard without telling us. They don't do proper checks on tenants (I know because I work from home and they don't turn up) although they still charge the landlord and so far I've been living in a house with condemned electrics and no rent reduction for two months! Needless to say I am moving out. Imagine my fury when they rang today to ask me to take pictures for remarketing... Which given that the house has no current electrical certificate (now the law) is both unsafe and illegal. Do not use, either as a tenant or a landlord, it's absolutely not worth it.
Agent replied · 28 October 2023
Hi Christine, I am sorry you feel this way. Is it possible that you can share your experience with me so I can look into this?Leon GreenCustomer Service Managerleong@linleyandsimpson.co.uk
5/5
TrustpilotKelly was fabulous
Fabulous experience from Kelly when viewing, a true professional. Knowledgeable and super engaging and showcased the property fantastically! The process was thorough and explained with ease. I would highly recommend and the best experience I have had with a letting agent.
Agent replied · 24 August 2024
Lovely to hear choosing Linley and Simpson has been your best experience, thank you so much. Enjoy your new home!
5/5
TrustpilotPurchasing a new property
Whilst L&S were acting on behalf of the vendors, Neil McGroaty went above and beyond to keep us updated. The service Neil provided was very swift and helped all parties to collaborate to ensure the deal got across the line.
Agent replied · 24 August 2024
Thank you for your wonderful feedback! We're delighted to hear that Neil went above and beyond to keep you updated and facilitated smooth collaboration between all parties. Ensuring a swift and successful process is always our goal, and we're glad Neil was able to assist in getting the deal across the line. If you need anything else, please don't hesitate to reach out!
5/5
TrustpilotJust secured my first property with L&S…
Just secured my first property with L&S from Kyle their newest recruit. The service was excellent, making it a seamless process, overall I'm really happy! - Thanks Kyle!
Agent replied · 28 October 2023
Thank you for this fantastic review, we too think Kyle is doing an amazing job and well be sure to pass on your comments to him!
5/5
TrustpilotEfficient service
Had addressed several issues and they all have been efficiently dealt with!
5/5
TrustpilotOnce again Linley and Simpson have been…
Once again Linley and Simpson have been excellent. Mark who showed me a property 3 years ago was his cheerful self and full of enthusiasm. Great to see him again . He made the viewing so easy for us . Thanks for the help
Agent replied · 24 August 2024
It was really great to see you again. It’s amazing that you have set up your own business and I will come and visit you for sure.Good luck with the application and your new venture All the very best Kind regards Mark
5/5
TrustpilotExcellent Service & Totally Recommend
I have been with Linley & Simpson for many years, which speaks volumes. They have always replied to emails/calls and provide regular updates. Everyone I have had the pleasure of dealing with is always professional and friendly. They treat the property as their own.
Agent replied · 24 August 2024
Thank you for your loyalty and for sharing your positive experience with Linley & Simpson! We're thrilled to hear that you've been with us for many years and that our team has consistently provided excellent service. Your feedback about our responsiveness, regular updates, professionalism, and friendliness means a lot to us. Treating your property as our own is a principle we uphold, and we're grateful for the trust you've placed in us. If there's anything more we can do for you, please don't hesitate to let us know.
5/5
TrustpilotLinley and Simpson have made the…
Linley and Simpson have made the selling process so far straight forward. The staff dealing with me have been professional and helpful.I have dealt mainly with Izzy Dalton who has been on the ball at all times. I am pleased I chose them to sell our house.
Agent replied · 24 August 2024
Thank you for your positive feedback, I’m really happy we’ve been able to assist.
5/5
TrustpilotAccompanied viewing with Aiden was great!
I was accompanied to a viewing today by Aiden. He was extremely helpful and professional throughout the viewing. He clearly answered all of my questions and was super helpful with going through the next steps! Everyone I’ve dealt with at Linley and Simpson have been great.
Agent replied · 24 August 2024
Thank you for the kind words, I am glad I was able to help. - Aiden
5/5
GoogleNew landlord. Was feeling apprehensive about the process of letting my property, but after my meeting with Ashleigh Michaels of the Beverley branch , I felt I’d been reassured and happier about going ahead with the process. Ashleigh was friendly and professional and offered great advice.would highly recommend Linley and Simpson .PositiveProfessionalism
5/5
TrustpilotRachel Uury couldnt wish for any better…
Rachel Uury couldnt wish for any better always been great with me n always there straight away to answer any quiries I have a very loverly lady and I never wait long to get a response back ,thanks rachel ..... from mandy pitts
Agent replied · 24 August 2024
Thank you for feedback, it is appreciated!
5/5
TrustpilotBest experience special mention for Bradley
I have had an amazing experience with Linley Simpson. Bradley one of the associate, helped us with best efforts to find a house. I genuinely appreciate the time and all the work behind to find best places as per our requirements. Quite happy.
Agent replied · 24 August 2024
Hi Hitaishi,I am so glad you had an amazing experience with Linley and Simpson and you have been left happy! I am always more than happy to help.All the best,Bradley
1/5
TrustpilotFalse & bogus reviews
I was made aware of a recent negative review left by a previous tenant of this company, which detailed their experience with this Branch.
5/5
TrustpilotHappy new tenant
I am now renting with Linley and Simpson and I am really happy with their response time with any queries and also how friendly everyone is! I feel heard and helped and I would recommend using if you’re looking to rent. Very happy tenant :)
Agent replied · 24 August 2024
Thank you for your review Chelsea!
5/5
TrustpilotGreat experience
Seb showed us around a couple of properties and was so friendly, they had answers to all our questions and was very honest which weve found to be rare so it was very refreshing. Cant wait to be renting with linley and simpson :)
Agent replied · 24 August 2024
So glad you were happy with Seb and the service we have provided so far!
5/5
TrustpilotFriendly, informative viewing
We have a just returned from our viewing in York with Sam P, who was very welcoming, informative and allowed us to take our time. We would definitely view more properties with you in future if we are unsuccessful with this property
Agent replied · 24 August 2024
It was great to meet you at the property. Glad you’re happy with our service and happy to use us in the future!
5/5
TrustpilotProfessional, empathetic and respectful agent
It was a great experience viewing the property and I am excited to rent it. The employee (Spencer Williamson) was very professional and explained in detail the tenancy terms and conditions and had clear understanding of what I was looking for. Highly recommend it.
Agent replied · 24 August 2024
Hi Rahul,Thank you for the very positive feedback. I'm happy we were able to turn around the search so quickly and find you an apartment you're excited to move into.ThanksSpencer
5/5
TrustpilotEnd of tenancy survey by Maja
Maja did a very professional and comprehensive survey of our apartment after a very long tenancy. Her advice was thorough, clear, comprehensive and helpful. She was flexible and adaptable in her approach. Thank you
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. I am very glad I could help. Do let me know if there is anything else I can help with
5/5
GoogleI am a tenant and RPMS have been very good through both the initial setting up process, and the ongoing maintenance and administration. Katie has been my main point of contact and I have always found her to be efficient and polite. Its refreshing to find a proactive agent, I don't have to chase for a response to my initial enquiries. They do a great job.
5/5
TrustpilotI’ve had a large amount of viewings…
I’ve had a large amount of viewings over time however Linley & Simpson are always the one i come back to as they are always so brilliant. Sam has taken me around the majority of my views and has been nothing but helpful!!
Agent replied · 24 August 2024
Thank you for the review, it’s always a pleasure showing you round property’s.
5/5
TrustpilotI have had great experience with L & S…
I have had great experience with L & S so far, Brad helped arranging viewing for me and he was so kind and flexible, fitting into my schedule and noted down details for all our needs for the property.
Agent replied · 29 August 2024
Hi Pawanpreet, many thanks for providing some feedback. I appreciate your kind words, and thank you for your time on the phone.
5/5
TrustpilotLinley & Simpson are First Class!
Linley and Simpson are first class! Will, Alex & Laura respond promptly, do what they say without having to chase them up, are always proactive and go above & beyond. I would absolutely recommend them, be it rentals or sales.
Agent replied · 24 August 2024
Thank you so much Jackie for the great feedback your feedback is always greatly appreciate!
5/5
TrustpilotElla and Emma
Ella and Emma, Thank you! I had a great experience when renting a property, a little different to a normal rental situation but they did everything they could to make everything run as smoothly as possible. Can't thank them enough! Highly recommended! Enjoy your wine!
Agent replied · 24 August 2024
Thank you so much for your feedback! We are so glad we were able to work everything out for you!, Ella and Emma
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