Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
Great experience selling my property with Kieran Smith at Linley & Simpson. Helped the sale go through smoothly and promptly. He helped arrange a solicitors quote upon my request which was affordable and made the process more efficient. He was courteous and I felt supported through the entire process.
Mary · 18 October 2024
Agent replied · 23 December 2024
Thank you very much Mary. We’re so pleased you felt supported. We wish you the best going forward. Please let me know if we can assist in the future. Team Headingley
★★★★★ 5/5
TrustpilotThomas Atkin is on the ball
Thomas Atkin is on the ball, and gets things done.
Robert · 14 May 2024
Agent replied · 24 August 2024
Hi Robert, thank you very much for the great review, it’s amazing to hear you are so pleased with the service I provide in Maintenance.I will ensure to keep up the good work with your portfolio! As always if you need anything at all don’t hesitate to let me know. Thanks, Tom’
★★★★★ 5/5
TrustpilotLinleys going the extra mile
I have nothing but praise for the staff at Linley and Simpson Horsforth, each member of staff have gone above and beyond my expectations on renting out properties I have with them.My main contacts have been Tony and Kate, each time I have contacted them they have exceeded my expectations.Thank youSteven
Steven · 12 September 2024
Agent replied · 23 October 2024
Thank you so much for your fantastic review, Steven! We’re thrilled to hear that the team at Linley and Simpson Horsforth has consistently exceeded your expectations, especially Tony and Kate. Your praise means a lot to us, and we truly appreciate your trust in our services. If you need anything else, don’t hesitate to reach out. Thank you for choosing us!
★★★★★ 5/5
TrustpilotFinding a 1 bed flat
Jack showed myself around the property and was punctual, kind and answered any questions I had in an open and honest manner. Tom was in contact with me regularly via telephone and was organised and friendly. No question felt too small. Thanks guys!
Isadora · 16 November 2020
Agent replied · 28 October 2023
Thank you for the feedback Isadora, We appreciate all feedback from our customer and appreciate that you took the time to do soLeon GreenCustomer Service Manager
★★★★★ 5/5
TrustpilotZak was great
Zak was great! Very helpful
Dylan · 7 August 2024
Agent replied · 24 August 2024
Thank you for such a positive review about Zak!
★★★★★ 5/5
TrustpilotSeb was fantastic! Great people to rent a first home with
Me and a friend are renting our first place and we decided on Sheffield. We met Seb and he showed us around 3 different properties, gave great advice and was really friendly. Everything we did was smooth and Linley & Simpson were great over the phone if we had any queries. All around a great company who'd I'd definitely recommend.
Daniel · 27 March 2024
Agent replied · 29 August 2024
Thanks Daniel we are glad you have been happy with the team at Sheffield and Seb in particular!
★★★★★ 5/5
TrustpilotZack has been efficient in helping me…
Zack has been efficient in helping me find a great property
Louise · 15 April 2024
Agent replied · 24 August 2024
Glad Zak helped you find a great property, good luck in your new home!
★★★★★ 5/5
TrustpilotExcellent service from the advisors!
I had a call today with a representative called Brad G. He understood my queries straight away and helped with all the questions I had. I've got everything set up that I needed to thanks to him! It was a really straight forward process and I'm looking forward to the future.Thanks again!
Craig · 20 August 2024
Agent replied · 24 August 2024
Much appreciated Craig, I’m happy to hear that your experience thus far has been simple and easy to navigate.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
This is the second time I have sold a property through Linley & Simpson, and like the first time, it was an excellent experience from start to finish. In particular, Tom Helsby and Cal Simpson were fantastic and a pleasure to deal with. I will continue to work with Linley & Simpson for any future property sales!
Ben · 22 May 2024
Agent replied · 24 August 2024
Many thanks Ben for the kind review! It’s been great dealing with you again and look forward to working with you in the future should you ever require us again. All the best in your new home. Thanks, Tom & Cal
★★★★★ 1/5
TrustpilotKeep away from this agency
Keep away from this agency. Since reporting the boiler issue on September 27, 2024, I have faced nothing but delays and unhelpful responses. Despite multiple follow-ups, the letting agency has shown a lack of urgency, treating my situation with indifference. I was informed that I was on a waiting list for repairs, yet no clear timeline was provided. I have been told to contact the contacting technician by ourselves by the person who in-charge our case in city branch. After contacting IPS directly, I managed to get a technician who reset the boiler, only for it to fail again within hours. Subsequent appointments were either rescheduled or resulted in further complications, including a pump replacement that did not resolve the issue. All the above I did my own, L&S Leeds City Branch didn't involve any. On October 10, I again reached out to the letting agency, and despite their assurances, I received the same unhelpful response as before. Even after classifying the situation as an emergency, the agency continued to ignore my requests, and no any compensation due to the caused. I have sent a couple email to the property manager have gone unanswered, and I have had to escalate my concerns by contacting the area branch manager and even the CEO of L&S but no respond or acknowledgement yet. It is not possible to early terminate the contract and get back your upfront even though they can not provide a warm and comfort home for you. The tenancy agreement only protect the Landlord and agency to earn you money. It is unacceptable to experience such poor service and communication during an urgent issue like this. I would strongly advise potential tenants to consider other letting agencies that protect your tenant welfare and timely response. Go for it if you want to waste your time and money. Enjoy you lovely winter without a boiler.
Unlucky · 23 October 2024
★★★★★ 5/5
TrustpilotStaff excellence
Linley and Simpson is a good organisation because of their staff. Maja G has recently overseen a refresh of a property for me and has a really good eye for detail and high standards. She is a really good communicator, always prompt to respond to queries and is a really nice person to deal with and has good ideas.
Julie · 13 April 2024
Agent replied · 24 August 2024
Thank you for the review Julie, very happy to help and I am glad you’re happy with the service!
★★★★★ 5/5
TrustpilotMark Clayton was extremely professional…
Mark Clayton was extremely professional and courteous ,we loved the property and hope to apply ,we'll done Linley and Simpson great service
Ana · 2 August 2023
Agent replied · 27 August 2023
Thanks for your feedback about Mark, we wish you luck with your application!
★★★★★ 1/5
TrustpilotTypical estate agent: dishonest and full of it
I'm not sure who's writing these positive reviews and how genuine they are, although as a prospective tenant I can say hand on heart, Linley and Simpson were a total waste of time.I was clear from the beginning about what I was looking for, and a member of their team showed me properties. They were dishonest about the minimum contract period, pressured me into putting down a deposit and after I uncovered their dishonesty I had to abandon the whole thing.I wouldn't recommend them. Market your own property and save yourself the hassle.
Hammad · 21 October 2024
★★★★★ 5/5
TrustpilotAiden was helpful
Aiden was helpful. He was polite and Gabe enough information than expected.
Namgye · 22 March 2024
Agent replied · 29 August 2024
I appreciate you leaving a review for me, I hope all goes well - Aiden
★★★★★ 1/5
TrustpilotAWFUL CUSTOMER SERVICE
AWFUL CUSTOMER SERVICEMoved to Leeds and contacted this company more than 12 times about 5-6 properties either by calling them directly or emails through Zoopla or right move.Told them I'd be interested in a certain property and would like to view said property, be told I'd get to view it first and then a few days later, they update to say let agreed.Absolutely zero communication, awful customer service. HORRENDOUS behavior.
Aidan · 31 July 2023
Agent replied · 27 August 2023
We are sorry to hear about your experience, viewing of a property is always required and as they do go very quickly, this does happen often! If you are interest in any other properties, please let us know and we will be more than happy to help!
★★★★★ 5/5
TrustpilotGreat knowledge of property
Grace was excellent, answered all questions and was knowledgeable about the property.
Chelsey · 21 March 2024
Agent replied · 29 August 2024
Thank you for leaving this review for Grace, we are very happy to hear she could help!
★★★★★ 5/5
TrustpilotRenting a flat
Everyone at the office is welcoming and very helpful. From viewing the property to signing the agreement, all information has been useful and sent in a professional manner, without being too much hassle. Hayley in the team who manages my property, is prompt at replying to emails and is very supportive if I have any concerns.
Kayley · 6 June 2024
Agent replied · 24 August 2024
Thank you for leaving your review. We are pleased to have been able to help you find your new home!
★★★★★ 5/5
TrustpilotExcellent Service!
I had an excellent service from both Declan & Luke. They have both communicated in a professional and quick manner and supported me throughout the process of reserving one of the apartments. It took only a few days from the actual viewing to the start of application - very happy with how quick everything has been!
Tadas · 5 June 2024
Agent replied · 24 August 2024
Thank you for the kind words Tadas it’s been great finding you your new home. Please do reach out if you have any further questions throughout the process!
★★★★★ 5/5
TrustpilotZak was great
Zak was lovely and very welcoming!
Carmen · 9 July 2024
Agent replied · 24 August 2024
So glad Zak was warm and welcoming!
★★★★★ 5/5
TrustpilotAbsolutely first class service in every…
Absolutely first class service in every way! From initial enquiry, searching the right property and completing - staff were really helpful, and would highly recommend this agent. Special mention for Susan, Betsy and Lisa - thank you for turning things around so quickly!!I can't thank you enough.RegardsShaun
Shaun · 1 November 2024
Agent replied · 23 December 2024
Thank you Shaun for the great review I hope that you are very happy regards Susan Betsy and Lisa
★★★★★ 5/5
TrustpilotFriendly, helpful and accommodating team
The whole team at Linley & Simpson were really helpful and accommodating when we were buying our house. They moved things around so that we could have a second viewing which coincided with relatives visiting. They answered all of our questions and they were more than happy to help when I went for a third viewing to measure things up to prepare for moving in. Would highly recommend Linley & Simpson Harrogate.
Emily · 22 May 2023
Agent replied · 6 July 2023
Thanks for sharing such a positive review! Our Harrogate team will be so pleased to read your feedback.
★★★★★ 5/5
TrustpilotHeat at Home Ltd are one of Linley &…
Heat at Home Ltd are one of Linley & Simpson's Plumbing & Heating subcontractors. We have been working along side Will Stipetic for a number of years now. He's fantastic at dealing with all issues in an efficient and timely manner. He's a great communicator. Thanks for all your help over the years
Will · 22 July 2024
Agent replied · 24 August 2024
Thank you for the positive review Will, it’s a pleasure dealing with you over the years and hope we continue to do so!
★★★★★ 5/5
TrustpilotMaddie @ Linley & Simpson
Maddie booked our property viewing and met us at the property for our appointment where she was really friendly and answered any questions we had.She has been really helpful and efficient with dealing with everything prior to our move. Always a positive experience with Linley & Simpson.
Laura · 24 October 2024
Agent replied · 23 December 2024
Hi Laura, I am glad I could help and make your experience positive. Thank you Maddie
★★★★★ 5/5
GoogleVery helpful company and Laura was very informative and helpful
Alfie · 15 April 2024
Agent replied · 28 November 2023
Thank you for the review we really appreciate your feedback!
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