Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy experience with Linley and simpsons…
My experience with Linley and simpsons Horsforth was actually wonderful, starting from viewing the apartment with Mathew to everything. Thank you everyone at Linley and simpsons Horsforth
Chinedu · 17 May 2023
Agent replied · 28 October 2023
Thank you for your review, Matthew will love reading what you wrote about him!
★★★★★ 5/5
TrustpilotVery helpful with finding me a suitable…
Spencer was Very helpful with finding me a suitable property
Amy · 14 June 2024
Agent replied · 24 August 2024
Hi Amy,I am really glad I was able to help with your search and find a lovely option that will work for what you. I know relocating to a new city with a new job can be quite stressful and having the right place to go home to makes all the difference.Good luck with the move.ThanksSpencer
★★★★★ 5/5
TrustpilotLaura Wilson wrote an exceptionally…
Laura Wilson wrote an exceptionally detailed and comprehensive report on our let Beverley property after it became vacant recently. Her descriptions and photos showed that she had left no stone unturned in gathering all relevant information so as to fully inform me about the condition of the property. Her professionalism in dealing with clients makes her a pleasure to deal with.
Mrs · 16 April 2024
Agent replied · 24 August 2024
Thank you so much for the time words, I really do appreciate your comments!
★★★★★ 5/5
TrustpilotZak was brilliant and very informative
Zak was brilliant and very informative. Provided a great overall experience.
Shnads · 22 May 2024
Agent replied · 24 August 2024
Wonderful review thank you!
★★★★★ 5/5
TrustpilotSophia was very helpful and extremely…
Sophia was very helpful and extremely knowledgable.
Dee · 2 August 2024
Agent replied · 24 August 2024
Thank you for your lovely review!
★★★★★ 1/5
TrustpilotAvoid like the plague
Avoid like the plague. Pudsey branch allowed me rent a house which was previous a weed den with no verbal acknowledgement of this. They covered up all the issues and failed to repair issues they were aware of prior to me moving in. Issues including let over organic plant matter in the loft (causing hundreds of mites and flies), a hole in the roof which was used for ventilation (which let water into the house when it rained), large furry mould patches along with more issues. I moved out after 4 months of excuses as to why the mould wasn’t being sorted. I have submitted a formal complaint which was escalated 4 weeks ago - I’ve since not had a response. Awful company
Anna · 21 November 2024
★★★★★ 5/5
TrustpilotProperty view with Sam
Sam has been courteous, and transparent and maintained constant communication with us.
Zohaib · 1 May 2024
Agent replied · 24 August 2024
Thank you for leaving a review, it was great to meet you and your family!
★★★★★ 5/5
TrustpilotBen was very helpful and accommodating
Eduardo · 17 August 2024
Agent replied · 24 August 2024
Thank you for your review, I will be in touch as soon as possible with regards to your application!
★★★★★ 5/5
TrustpilotHamaad was amazing!
Hamaad was incredibly helpful and friendly.
Samuel · 16 August 2024
Agent replied · 24 August 2024
Thank you for your great feedback, Samuel!
★★★★★ 5/5
TrustpilotGood first impression
Brad was polite, and understanding. He is keen to help.
Ejike · 6 June 2024
Agent replied · 24 August 2024
Thank you very much for your review. I am happy to be of service!
★★★★★ 5/5
TrustpilotNice and helpful
John Hanlon was really helpful in sorting my tenancy renewal.
Cornelius · 6 June 2024
Agent replied · 24 August 2024
Always happy to help, and I’m glad I was able to put your mind at ease and give you that element of security for another period!
★★★★★ 5/5
TrustpilotZak was very polite and everything went…
Zak was very polite and everything went well.
Suk · 11 July 2024
Agent replied · 24 August 2024
Wonderful Suk, thank you!
★★★★★ 5/5
TrustpilotRachel has been very helpful throughout…
Rachel has been very helpful throughout my tenancy so far!
Kristie · 4 June 2024
Agent replied · 24 August 2024
It is a pleasure to be able to assist you!
★★★★★ 5/5
TrustpilotAmazing Experience
Linley and Simpson are a brilliant agency. Helpful every step of the way and keeping myself and my missus updated. We had a house viewing, it went smoothly the agent showing us around was very friendly, informative and just went with the flow. We decided to rent a property from them and the whole process has been brilliant.
Samuel · 3 June 2024
Agent replied · 24 August 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Linley and Simpson was so positive. It's fantastic to know that the house viewing went smoothly and that our agent was friendly and informative throughout the process.We're also delighted that the entire rental process has been brilliant for you and your partner. Keeping our clients updated and providing a seamless experience is our priority, so your satisfaction means a lot to us.If you need anything further or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
★★★★★ 5/5
TrustpilotInspection
Rachel Urry came and did my home inspection today as always very friendly and professional and has been an amazing support over the last 8 months with issues with the house, checking in on us and being available whenever we have needed her support, don’t know what we would have done without her
Hayley · 29 August 2024
Agent replied · 23 October 2024
Hi Hayley for the lovely review. It has been a new situation to us all and it is great that there has been a resolution. I am always happy to help, thank you.
★★★★★ 5/5
TrustpilotAmina was fantastic
Amina was fantastic, great people skills and knew a lot about the properties.
Hugo · 5 April 2024
Agent replied · 29 August 2024
Thank you Hugo for your review. I really appreciate it.
★★★★★ 5/5
TrustpilotKirk was very welcoming
Kirk was very welcoming, knowledgeable and polite.
Leigh · 24 July 2024
Agent replied · 24 August 2024
Leigh thank you so much to here Kirk was all of these wonderful things!
★★★★★ 5/5
GoogleI have been a tenant with RPMS letting for 7 years. Oli Philip is my Portfolio Manager and I have found him to be polite, professional and friendly. Oli always responds quickly to the emails that I send him regarding repairs. When my oven needed repairing a couple of months ago, I was amazed at the speed of the telephone call from the contractor coming to fix the oven, as I had only emailed Oli, less than an hour previously. I would recommend Oli and the team to anyone who was thinking about renting. RPMS offers a very high-quality service.
Suzanne · 8 June 2019
★★★★★ 5/5
GoogleI cannot recommend RPMS enough! I recently bought my first home and due to work related circumstances have moved abroad. I was reluctant to leave my home and rent it out. The whole RPMS staff have been helpful during the whole process of getting my property rented and have quickly responded to any query I had. Thank you to Katie for taking such great pics of the place and Natalie who has been absolutely fantastic in keeping me updated with everything. I am content knowing that the RPMS team have found nice tenants and would highly recommend them to other landlords.
Hannah · 8 June 2019
★★★★★ 5/5
TrustpilotAdian Hamilton
Everything was clear and nice. Great job
Dollay · 18 July 2024
Agent replied · 24 August 2024
I appreciate the review! - Aiden
★★★★★ 5/5
TrustpilotWe have recently had amazing service…Tracey at Bingley offices
We have recently had amazing service from Tracey at the Bingley office of linley Simpson. From taking the time to show us around properties,in a safe and secure way,we found her to be helpful, cheerful...what a great girl!! Highly recommend Steve and Elizabeth
Elizabeth · 22 January 2021
Agent replied · 28 October 2023
Thanks for the review, we do appreciate itLeon GreenCustomer Service Manager
★★★★★ 1/5
GoogleAfter my mother had a stroke I have taken over things for her. I'm a gas engineer myself and she has had a gas fire condemned since she has moved in. Working OK on viewing, condemned on moving in. Also they have micropore piping with incompetent plumbers leaving my mother with limited heating over the winter periods. This is still broken now and they don't have a plumber that can fix it which is a joke in itself. Never missed a payment and she got a 2 month notice saying the people wanted to move back in. Becareful they is alot better letting agents out there. We have also made a complaint to the governing bodies regarding the incompetence of the company and how my mother's rent and deposit is being dealt with. Even if this means a small claims court.
David · 11 October 2022
Agent replied · 7 June 2023
Thank you for your feedback, a 1-star experience is not what we expect for our customers. We’d like the opportunity to make this right and ask that you email us at feedback@linleyandsimpson.co.uk with further details about the property you are referring. As you are not the named tenant on the account we do require further information in order to be able to help you.
Kind regards
Salena West
Customer Service Manager
★★★★★ 5/5
TrustpilotSam was quite friendly and helpful…
Sam was quite friendly and helpful during the viewing.
Samuel · 7 June 2024
Agent replied · 24 August 2024
Thank you for leaving a review, it’s very appreciated. All the best in the future.
★★★★★ 5/5
TrustpilotBoth Spencer and Luke has been…
Both Spencer and Luke has been fantastic and really helpful.
Kumaresh · 18 May 2024
Agent replied · 24 August 2024
Hi Kumaresh,Thank you for the positive feedback and glad that between us we managed to find a suitable apartment for you to move to upon your return to the UKGood luck with the moveThanksSpencer
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