Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuper easy and efficient viewing…
Super easy and efficient viewing service provided today by Declan - he was very knowledgeable about the properties and the area, and was able to offer lots of advice and guidance on what type of property would suit me best. I was extremely grateful for all his help, and I thoroughly enjoyed my viewing experience! Thanks again Declan :)
Beth · 6 August 2024
Agent replied · 23 October 2024
Thank you for your feedback! We’re glad to hear that Declan provided a knowledgeable and efficient viewing experience and offered valuable advice on finding the right property. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
★★★★★ 5/5
TrustpilotOliver & Michelle are Superstars!
I just want to say how Impressed I am with Michelle and Oliver, I’ve had nothing but bad service from previous agents and honestly Michelle and Oliver have been a breath of fresh air. Incredibly efficient and so professional it’s a been such a great process and continues to be with both of them. Thanks both!
Sam · 25 September 2024
Agent replied · 23 October 2024
Thank you for your kind words Sam, we look forward to working with you in future.
★★★★★ 5/5
TrustpilotJust want to say a big Thankyou to…
Just want to say a big Thankyou to Kelly who has been looking after us throughout our moving in process she is very sufficient at her job and made it stress free. Also Thankyou to Megan who had made collecting our keys a lot easier. Couldn’t recommend them both enough, both Very polite and easy to talk to. Thankyou again!
Sadie · 19 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave the review, we really appreciate it!
★★★★★ 5/5
TrustpilotSpencer was super friendly
Spencer was super friendly, kept me informed & showed me properties that matched my interests
Phoebe · 22 May 2024
Agent replied · 24 August 2024
Hi Phoebe,Thanks for the positive feedback.I appreciate we didn't have much time for your search, so it's fantastic that the one apartment available for viewing was the perfect match.Hope you enjoy your new apartment.ThanksSpencer
★★★★★ 5/5
TrustpilotJodie and Jasmine were really helpful…
Jodie and Jasmine were really helpful throughout the process of my rent renewal.
Olayinka · 28 June 2024
Agent replied · 24 August 2024
Thank you for taking your time to leave a review, Olayinka. We are glad the transition was smooth for you!
★★★★★ 5/5
TrustpilotHad a really smooth and quick let…
Had a really smooth and quick let process. Many thanks to Jade Wash and Luke.
Bala · 22 May 2024
Agent replied · 24 August 2024
We’re glad you’ve had a good experience so far Bala, wishing all the best with the move!
★★★★★ 5/5
TrustpilotProfessional and helpful
I was kept informed at all stages of setting up the new tenancy and how the funds would be broken down. Jennifer Lowe dealt with my query about accessing the online portal promptly and helpfully which meant I could see everything there clearly as well as what was sent by email.
DH · 5 December 2024
Agent replied · 23 December 2024
Thank you for your kind words, Dorothy. I’m glad we resolved the logging in issue quickly. Please let me know if you need any more help with the portal.
★★★★★ 5/5
TrustpilotMany thanks to Samuel Priestly
Many thanks to Samuel Priestly. He was very helpful and courteous.
Eva · 31 July 2024
Agent replied · 24 August 2024
It was great to meet you and your family at the property. All the best
★★★★★ 5/5
TrustpilotCarrie was really helpful
Carrie was really helpful and knowledgable about the property and surrounding area.
Ange · 11 July 2024
Agent replied · 24 August 2024
It was lovely to meet you Ange and congratulations on securing a property with us!
★★★★★ 5/5
TrustpilotWent to look around a house in Burley-in-Wharfedale
Went to look around a house in Burley-in-Wharfedale. Scott was very approachable & helpful 👍
Benji · 17 May 2024
Agent replied · 24 August 2024
Thank you for the feedback, this is greatly appreciated!
★★★★★ 5/5
TrustpilotGreat viewing experience with Samuel
Samuel was incredibly helpful and informative! Answered all my questions!
Bethan · 14 August 2024
Agent replied · 23 October 2024
I’m glad you left the viewing feeling informed, we strive to provide a informative and pleasant experience on viewings. All the best.
★★★★★ 5/5
TrustpilotVery good service by Spencer Williamson
Spencer Williamson was very good, professional and easy going
Daniel · 30 August 2024
Agent replied · 24 August 2024
Hi Daniel,Thanks for taking the time to leave the positive comments.There is always one flat for every person, I'm glad we managed to find the right one for you.Good luck with the move.Thanks Spencer
★★★★★ 5/5
TrustpilotThe L&S team were amazing especially…
The L&S team were amazing especially Amina she was great she was super helpful and professional.
Jackie · 26 April 2024
Agent replied · 24 August 2024
Thank you Jackie for your review, I’m glad I was able to get you a nice apartment, I hope you enjoy living at your new place.
★★★★★ 2/5
TrustpilotAgents did not seem to want to help us…
Agents did not seem to want to help us originally. We were rushed out the door when there was still 30 mins of business hours remaining. It was a struggle to actually move forward. Moving date agreed and paid for well in advance; key collection date agreed. When phoned to arrange time, other agent was borderline rude. Inventory emails not received until reported an issue.
Andrew · 6 April 2024
Agent replied · 29 August 2024
Hello Andrew. From looking at the notes on our system it appears that our Branch Manager, Elise, reached out to you about your review. I do hope that she has managed to alleviate some of your concerns and you are settling into your new home.- Salena WestCustomer Service Manager
★★★★★ 5/5
TrustpilotSpencer Williamson was very polite and…
Spencer Williamson was very polite and helpful
Billy · 1 October 2024
Agent replied · 23 December 2024
Thank you for your feedback! We’re glad to hear that Spencer was polite and helpful during your experience. Providing excellent service is important to us, and we appreciate you taking the time to share your thoughts.
★★★★★ 5/5
TrustpilotGreat agent
Sophia Clough was really personable, knowledgeable, and prepared for our viewing!
Sar · 26 July 2024
Agent replied · 24 August 2024
Thank you Sar, it was a pleasure to meet you!
★★★★★ 5/5
TrustpilotFriendly
Dealt with Tyler Lyman. Friendly, quick and efficient service and no issues throughout the process.
Scott · 14 May 2024
Agent replied · 24 August 2024
Thank you again Scott. It's been a pleasure. I wish you and Kelly the very best of luck in your home.Kind regards,Tyla
★★★★★ 5/5
TrustpilotKelly was great
Kelly was great. Her communication was fantastic. Thanks for your help.
Josh · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time for the review and great to hear Kelly helped!
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service. I would like to say thank you William and Eleanor for their superb service.
Ami · 23 April 2024
Agent replied · 24 August 2024
Thank you for your review Ami, I really appreciate your kind words & I hope you enjoy your new home!
★★★★★ 5/5
TrustpilotSamuel was very helpful and friendly
Samuel was very helpful and friendly, answered all questions
M · 27 August 2024
Agent replied · 29 August 2024
It was great to meet you, thank you for the kinds words.
★★★★★ 5/5
TrustpilotSam was punctual and courteous in…
Sam was punctual and courteous in showing us around and answered all questions respectfully
Temi · 30 May 2024
Agent replied · 24 August 2024
Thank you for leaving a review, it was great to meet you and your partner.
★★★★★ 5/5
TrustpilotGood experience
Lea Brear has been very helpful, excellent communication. Great work.
Amy · 8 August 2024
Agent replied · 29 August 2024
Hi Amy, your feedback is very much appreciated. Thank you and enjoy your new home! Lea”
★★★★★ 5/5
TrustpilotGreat letting agent, highly recommend.
Kelly has been very helpful and responsive throughout the whole process. Highly recommend.
Nick · 16 June 2024
Agent replied · 24 August 2024
Thank you so much for the review, we really appreciate it Nick!
★★★★★ 5/5
TrustpilotHollie is so professional
Hollie is so professional, helpful, proactive and productive. I really recommend her to local landlords. I’m really impressed.
Liz · 7 March 2024
Agent replied · 24 August 2024
Thanks for your review of Hollie, she will love reading your kind words!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
