Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was driving through the local area on…
I was driving through the local area on 1st June 2023 approx around 11.00am. I was heading outwards to Manchaster, where the route had diverted, in to local towns.I was running so late, and i had important an important meeting, I had to make photo copy of some documents, I was cute new the town, and I just parked my car and went to an office where I had met 2 great people who where great help.Who I believe to be named as Susan and nikala leave, gave me great customer service and time and helped me a lot.If this message get to them please thank them for their good work and being great people.
Imran · 2 June 2023
Agent replied · 6 July 2023
Thank you for this wonderful review we are so pleased we were able to help you in your hour of need!
★★★★★ 5/5
TrustpilotThe Bingley branch team.
The Bingley branch team consisting of Suki Hill, Angus Wilson, Hollie Landi and Brooke Cowley were the best. They went above and beyond to accommodate us. From Nov to 16th Dec. Thank you and Merry Christmas
Pete · 18 December 2024
★★★★★ 5/5
TrustpilotLisa Halifax was brilliant
Lisa Halifax was brilliant, super fast responses to queries and emails. Very helpful.
Consumer · 27 July 2024
Agent replied · 24 August 2024
Thank you for very much for the 5 star review, Kindest Regards Lisa
★★★★★ 5/5
TrustpilotMegan was fantastic in showing me…
Megan was fantastic in showing me around a property I was interested in.Thank you
Jr · 8 July 2024
Agent replied · 24 August 2024
We are very happy to hear that Megan was helpful on your property viewing. Thank you for the feedback!
★★★★★ 2/5
TrustpilotReview of Repair Query Status
I am writing to provide feedback on the handling of my repair query, initiated on the 26th of April. Despite my previous conversation with a member of your team, L&S, and the assurance of receiving updates, I regret to inform you that I have not received any substantial information regarding the progress of my request. The only update I have received so far is that it has been passed on to the landlord. I am disappointed with the lack of communication and transparency throughout this process.
Miss · 24 May 2023
Agent replied · 28 October 2023
We are sorry to hear about this. Your review has been passed to the branch who will reach out with you to discuss!
★★★★★ 5/5
TrustpilotAmina was absolutely amazing
Amina was absolutely amazing. Helped us find our dream flat after some nightmare viewings. Thank you so much.
Beth · 23 April 2024
Agent replied · 24 August 2024
Thank you Beth for your lovey review, I hope you enjoy your new apartment. Feel free to get in touch if I can help with anything else.
★★★★★ 3/5
TrustpilotCould be better with less third party apps
I like the house I rent, but the estate agents could have been a bit better in the process, with spelling errors resulting in sending personal information to a random person’s email address (after being corrected twice) and having to ask them several times to send a certain document. I don’t like that maintenance for the house and the referencing process are handled through third party apps/companies rather than speaking to a human who’s actually with the agency, it makes reporting issues much less straightforward and it excludes people who may not have smart phones or be tech savvy from being able to rent with them.
Miss · 23 May 2023
Agent replied · 28 October 2023
We're sorry to hear about the spelling mistakes, that's on us! We really appreciate your honest feedback, it helps us to do better!
★★★★★ 5/5
TrustpilotImmaculate agency 😍
The process was extremely easy and they were so supportive😊 Zak and all team managed to answer all questions and did very useful connections between us and the landlord/ maintainace company :) that was super quick and helpful.I have tried so many agencies before ,but this agency and team are immaculate 🌷 I high recommend this company and staff are so friendly👍🏻
Passent · 7 July 2024
Agent replied · 24 August 2024
This is lovely to hear you would recommend us, really appreciate it!
★★★★★ 5/5
TrustpilotThe best in Leeds
Spencer is without doubt the best in Leeds. Always helpful knowledgeable and goes the extra mile
Victoria · 31 May 2024
Agent replied · 24 August 2024
Hi Victoria,Very kind words. Thank you for taking the time. It’s always great to work with you as part of your client property searches.Many thanksSpencer
★★★★★ 5/5
TrustpilotFinding a replacement tenant
Good communication.Kept informedGiven optionsQuick and efficient responses.A special thanks to Spencer Williamson
Mark · 9 August 2024
Agent replied · 23 October 2024
Hi Mark,You entrust us to manage your apartment and we look to do that consistently well, and offer an excellent service, always.Thank for taking the time to leave the feedback you have, it's very much appreciated.We really value feedback from our landlords to let us know that we are hitting the right level of service and ticking the boxes that we need to.Thank you for your continued business.Spencer
★★★★★ 4/5
TrustpilotHi carrier Alexander was very nice and…
Hi carrier Alexander was very nice and helpful agent. Would recommend it.
Farwa · 8 August 2024
Agent replied · 23 October 2024
Thank you for your feedback and review!
★★★★★ 1/5
TrustpilotRented a flat through Chapel Allerton…
Rented a flat through Chapel Allerton branch and hope no-one has the experience I’m currently having.Moved in, flat hadn’t been cleaned and several of the “furnishings” weren’t fit for purpose. Flagged this, and to be fair, some were upgraded. Spent a bit of time cleaning the flat on move in day as it gets a bit dusty between tenants, as expected.Let’s move on to move out day. After a year of living there on my own, 2 or 3 nights per week, and having cleaned the flat to a higher standard than when we moved in, here’s the experience:Potential bill for:- cobweb behind one of the doors that we kept open the whole time we were there (and admittedly that was factually correct), it would have been quicker to get a duster to remove the webs than take the photo.- took one photo of a piece of skirting board approx 12 inches long that needed dusting. Not the 100pls foot of skirting board that was clean.- opened a wash machine that had never been used (as I took my washing home at weekends) with unclean rubber seal (clearly never took the photo as we moved in as never been used).- the bed is now apparently broken, despite the fact we’d asked them on move in to have a look at the bed as the mattress was sunken & headboard stained. They replaced the mattress and now claim, 1 year later, that the bed is broken and sunken? Not mattress related, apparently!!- final one for now, yellow stain on the back of a curtain??? Given the flat has condensation I’d say it’s that they need to deal with. Seems like they’ll do whatever they can to keep your deposit and have a keener eye and higher standards in check out than check in. Sharks.
Kieran · 19 May 2023
Agent replied · 28 October 2023
Thank you for your review. Whilst it is frustrating when deductions are made from your deposit, we do discuss these with you prior. We use the inventory check and out report to determine what deductions should be made as we need to ensure that the property is returned to its original condition.
★★★★★ 5/5
TrustpilotI have rented my house for 17 years and…
I have rented my house for 17 years and enquired about possibly having a shower fitted, I offered to pay towards the shower and fitting and have just received an email from Claudia Harrington to let me know the landlord will fit a shower wall cladding and glass shower screen at no cost to myself! I am absolutely over the moon. Thank you so much Claudia
Kerry · 18 March 2023
★★★★★ 5/5
TrustpilotIt’s very difficult to get the flat or…
It’s very difficult to get the flat or apartment to rent despite viewing many flats as the decision depends entirely on the landlord.However, the service provided my this agent is first class. They are responding our calls and arranging the viewings based of our request. And also, they are on time and explanations during the viewings are delivered well.
Tshering · 22 August 2024
Agent replied · 23 October 2024
Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our service. We understand how challenging finding the right place can be, and we’re glad that our team could assist you effectively throughout the process. Your kind words about our responsiveness and thoroughness mean a lot to us. If you need any further assistance or have more questions, please don’t hesitate to reach out. Best of luck with your search, and we hope you find the perfect home soon!
★★★★★ 5/5
TrustpilotDeclan was really great and patient…
Declan was really great and patient through out, would 100% recommend using and I’m an estate agent myself !
Scott · 28 March 2024
Agent replied · 24 August 2024
Thanks for your kind review Scott!
★★★★★ 5/5
TrustpilotLinley & Simpson have been managing my…
Linley & Simpson have been managing my property for over ten years. They are reliable, look after my property and find me the best tenants.I've recently had Rachel in Renewals liaising between myself and my tenants. She has been really helpful, insightful, knowledgeable and always kept in informed, resulting in a really good outcome for all concerned.I would highly recommend Linley & Simpson.
Yvonne · 12 June 2024
Agent replied · 24 August 2024
Thanks for your lovely review Yvonne, it was a pleasure to organise for you! All the best, Rachel
★★★★★ 5/5
TrustpilotZak was wonderful and very…
Zak was wonderful and very understanding about my transport troubles when arriving to view the property.
Nikita · 23 May 2024
Agent replied · 24 August 2024
Amazing review, thank you!
★★★★★ 5/5
GoogleAlways quick to respond and excellent communicators. Laura is especially efficient and it’s always service with a smile.
Val · 15 April 2024
Agent replied · 7 June 2023
Thank you for the review, I really do appreciate the kind words!
★★★★★ 5/5
TrustpilotCourtney was very friendly and bubbly
Courtney was very friendly and bubbly. I really enjoyed the tour of the apartment and I felt very welcomed.
Jen · 25 March 2024
Agent replied · 29 August 2024
Thank you for such kind words Jen, it was so lovely to meet you and show you such a nice new apartment. I’m looking forward to working with you to secure a property. All the best,Courtney
★★★★★ 5/5
TrustpilotSophia Clough is very nice and patient…
Sophia Clough is very nice and patient lady, she showed us around the property and answer us any questions.
Linyuan · 25 March 2024
Agent replied · 29 August 2024
Thank you Linyuan! It was a pleasure to meet you.
★★★★★ 5/5
TrustpilotBy far our smoothest moving experience to date.
We’ve moved house a few times, and this was by far our smoothest experience. The team at Linley & Simpson Ilkley, were extremely helpful in ensuring we were moved in as easily as possible, our utilities and services were all covered, and provided useful follow ups following the move, to ensure we’re settled.
Rishi · 22 November 2024
Agent replied · 23 December 2024
Thank you for sharing your experience! We’re thrilled to hear that your move with Linley & Simpson Ilkley was your smoothest yet. It’s wonderful to know our team could assist in making the transition seamless, from handling utilities and services to providing follow-ups to ensure you’re settled. Your feedback motivates us to continue delivering exceptional service, and we’re here if you need anything in the future. Wishing you happiness in your new home!
★★★★★ 5/5
TrustpilotThanks Aiden
Aiden was very professional, helpful and patient with all the questions we asked him about the property.Thanks Aiden.
Walter · 13 April 2024
Agent replied · 24 August 2024
Thank you Walter! - Aiden
★★★★★ 5/5
TrustpilotGreat team, wouldn’t hesitate to recommend them!
We sold our city centre flat through Morgan’s with L&S using I am Sold. The advice to sell originally came from Nigel Lenton. His knowledge is exceptional and the advice he gave meant we were able to sell quickly. The process was pretty easy and his team were always on hand, we had to move tenants out wary and they helped them find a new home. If you are looking to sell a property I can’t recommend the team highly enough. Oli and Andy were always on hand too to help with any queries and make the transaction as smooth as possible.
Charlotte · 9 April 2021
★★★★★ 5/5
TrustpilotAiden was very informative and helpful…
Aiden was very informative and helpful during the property viewing.
Jason · 3 September 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're pleased to hear that Aiden provided you with informative and helpful assistance during your property viewing. If you have any further questions or need assistance, feel free to reach out!
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