Every review we hold for the Bessacarr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving sold my home with The Hive, I can confidently recommend this friendly, efficient team.
I was pleased that the whole team, through weekly meetings, were all aware of my sales progress. I must have spoken to every member of staff, and I felt that they all did their utmost to help.
However, from day one to completion, I was supported by Louise, who's up to date knowledge of the ever changing market led to a sale at a difficult time for sellers.
Louise was in regular contact and was always available by phone or email to answer any questions or concerns that were dealt with immediately. Louise gained by complete trust and respect.
Linda · 25 November 2024
Agent replied · 9 December 2024
Hi Linda, thank you for this very thorough and positive review 😊 We really appreciate the recommendation, and are proud to hear that our aims and values as a company to be the most approachable, helpful and efficient agent have shone through. Louise is a fantastic and driven member of the team, and are happy to have taken you throughout this journey.
★★★★★ 5/5
GoogleChris has been absolutely amazing. He has seen me and my partner through the purchase of our first house together and with neither of us having much experience in buying properties before, Chris has been very informative and patient with us throughout.
Tanya has also been amazing in assisting in the sale of my property. Both have kept us up to date along the process and couldn’t have been more helpful! I highly reccomend The Property Hive and both of these individuals if you are looking to buy/sell a house. Amazing service and thank you again to both!
Megan · 9 November 2024
Agent replied · 23 November 2024
Thank you Megan for the 5 Star Review! 🌟 Chris and Tanya are great members of our team and it sounds like they have provided you with the type of service we strive for; helpful, efficient and friendly! We appreciate your recommendation 😊 …
★★★★★ 5/5
GoogleAfter 40 years of home ownership, this was my first experience of renting a property and at long distance too, as we are moving almost 200 miles. Georgia, at The Property Hive, has been brilliant. She has responded very quickly to my queries, explained everything clearly and kept me well informed at every step. It did all feel a bit daunting to me at the beginning but Georgia has made it a simple, stress free procedure and I am very grateful to her for her help and would have no hesitation recommended The Property Hive to anyone else in need of an estate agent.
Kim · 19 March 2026
Agent replied · 26 March 2026
Thank you for your wonderful review. Moving after so many years, and over such a long distance, can understandably feel daunting, so we’re delighted to hear that Georgia was able to make the process clear, simple and stress free for you.
It’s great to know she kept you well informed and responded quickly to your queries throughout. We’ll be sure to pass on your kind words to her. Thank you for your recommendation, it really means a lot to us, and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleWould like to thank Sylvia at Hive for her advice and support. She is incredibly knowledgeable and works hard to ensure you feel confident and reassured during the process. I wouldn’t hesitate to recommend Sylvia or the Property Hive to others buying/ selling property!
Jodie · 26 November 2025
Agent replied · 26 March 2026
Thank you so much for your lovely feedback! We’re really pleased to hear that Sylvia was able to support and reassure you throughout the process. Her knowledge and care for our clients really does make a difference, and we’ll be sure to pass your kind words on to her. We truly appreciate your recommendation and are always here if you need anything in the future!
★★★★★ 5/5
GoogleFirstly we would like to thank all the staff at The Property Hive for being so helpful, knowledgeable and we we're made to feel very welcome when we visited them in the Property Hive shop. Initially we we're guided by Melanie Lawrence who dealt with viewing appointments etc we we're kept up-to-date at every stage. Once a buyer was found we said goodbye to Melanie and hello to Joanne Hempsall to guide us through the legal process. As we didn't have a solicitor we we're guided to use Nexa Law who did all the legal stuff on behalf of the Property Hive. Things moved at pace we we're introduced to Wesley Emms and Sara Kay who looked after us and any issues were dealt with very quickly then out of the blue we got a date for completion and exchange of contracts . From advertising the property for sale to completion took only 6 weeks.
We would like to thank everyone who was involved with everything during the sale as we we're also dealing with a bereavement at the same time.
So once again a big thank you to all concerned.
We wouldn't have any reservations in using The Property Hive and Nexa Law in the future
Chris and Cheryl
Chris · 26 February 2026
Agent replied · 26 March 2026
Thank you so much, Chris and Cheryl, for taking the time to leave such a thoughtful and detailed review. We’re truly grateful for your kind words and are delighted to hear that the whole team were able to support you so well throughout your sale.
It’s wonderful to know that Melanie, Joanne, Wesley, and Sara were able to guide you smoothly through each stage of the process, and that everything progressed so efficiently from marketing to completion. Completing in just six weeks is fantastic, especially during what must have been a very emotional and difficult time for you both.
We’re especially touched that you trusted us to support you while also dealing with a bereavement, and we’re pleased we could make the process as smooth and stress-free as possible.
Thank you again for your lovely feedback and recommendation. Wishing you both all the very best for the future. 🐝💛
★★★★★ 5/5
GoogleThe Property Hive have been absolutely amazing with our sale (that's an understatement!) When we first contacted them they came out within 2 days for a valuation and they then organised photos to be taken the same day! We first sold our house within 8 days but sadly, the week we were due to exchange it fell through. The house was immediately re-listed and Melanie (and the team) did everything they could to get us another sale (in a very different market!) We accepted another offer & then Jo took over. Jo was amazing from the very start, she kept us entirely up to date throughout the whole process & always phoned us with important updates. Nothing was too much to ask of anyone at The Property Hive. With all the heartache of our sale falling through & re-selling Jo (& the team) have managed it wonderfully! I wouldn't hesitate to recommend The Property Hive to anyone!
Izzy · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your wonderful feedback! We’re delighted to hear you were happy with the speedy valuation, photos, and listing, as well as the regular updates throughout your sale. It’s fantastic to know our communication and service made the process smooth for you, 10/10 feedback like this really means a lot to the team! 🐝 …
★★★★★ 5/5
GoogleWe've been on the market with Hive after our first sale fell through (no fault of Hives) however, the service afterwards has been great, good communication, found us potentially 4 more buyers within a couple of weeks! Hard working people at Hive and we couldn't recommend them enough! Louise specifically has done a great job at managing our sale and finding us a buyer, she's sold the property twice now, all within a few weeks of each other 👍 Great experience!
Luke · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’ve had such a positive experience with the team and that Abbie was able to make the process smooth and stress-free. Your recommendation means a lot to us and we’re so pleased to be a breath of fresh air after your past experiences. Wishing you all the best as your sale progresses! 🐝
★★★★★ 5/5
GoogleI’ve used The Property Hive twice now, and on both occasions they have been absolutely fantastic. From start to finish, the service has been professional, supportive, and genuinely personal.
What really stands out is how they make you feel like more than just a client, they take the time to talk to you, get to know you, and truly understand your needs. They regularly call with updates, keeping you informed every step of the way, and they’re always easy to get hold of if you have any questions. Communication has been excellent throughout.
A special mention has to go to Melanie, who has been incredible from beginning to end. She accommodated all my needs, was always approachable and reassuring, and went above and beyond to make the whole process smooth and stress-free.
I wouldn’t hesitate to recommend The Property Hive to anyone looking for an estate agent who genuinely cares and delivers outstanding service.
Nick · 26 February 2026
Agent replied · 31 May 2023
Thank you so much for your lovely feedback! We’re delighted to hear that your experience felt friendly and supportive, that’s exactly what we aim for. It’s great to know Sylvia made such a positive impression with her valuation. We truly appreciate your recommendation! 🐝✨ …
★★★★★ 5/5
GoogleFrom my initial phone call about wanting to sell a property I have been extremely impressed by the knowledge, friendliness & support of all the staff at the Edenthorpe Property Hive, e.g., Jo, Melanie, Abbie, Tanya, Cameron.
I think the process of selling a home is complicated under the English law, e.g., that when a buyer agrees to buy your home it is not guaranteed until the contracts have actually been exchanged, which can be months of worry about this falling through. However, the staff above liaised closely with the solicitors to ensure that all of the steps were completed asap from the buyer & seller & constantly kept me informed.
Huge thank you again to an amazing team of people at the Property Hive branch who I would strongly recommend to anyone wanting to sell their property.
Jacqui · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for taking the time to leave such a thoughtful and detailed review. We’re truly delighted to hear how impressed you’ve been with the knowledge, friendliness, and support of the whole Edenthorpe team, including Jo, Melanie, Abbie, Tanya, and Cameron. Your kind words mean a great deal to all of us.
We completely understand how stressful the selling process can be, especially with the complexities of the legal side and the uncertainty before exchange of contracts. We’re really pleased to hear that our close communication with solicitors and regular updates helped to reassure you and make the journey smoother.
Thank you again for your wonderful feedback and strong recommendation. It’s been a pleasure supporting you through your sale, and we wish you all the very best moving forward. 🐝💛
★★★★★ 5/5
GoogleMy experience with this company and especially Mark has been excellent. During my search for a suitable property to buy I have been in touch with several estate agencies and this was the first firm that made me feel valued and listened to. I have found Mark to be professional, friendly and quick to respond to queries. He has been really helpful.
The website is easy to use and I love the fact that I can look inside on the 3D Viewer to get a better feel for the property. I would highly recommend The Property Hive to buyers and sellers alike.
Ilona · 5 August 2024
Agent replied · 26 August 2024
Thank you Ilona for this great review of Mark and the team. We are honoured to have provided a service to yourself that made you feel valued and heard unlike previous experiences for yourself, as that is our goal! We are happy to have helped you and we look forward to helping you find your new home.
★★★★★ 5/5
GoogleGeorgia has been absolutely wonderful, from the first phone call, through to the viewing and communication afterwards. The property was presented very well - all doors unlocked/lights on ready to make the viewing quick and easy. She has gone above and beyond to assist our family to help find the perfect rental home during a huge relocation! Extremely friendly, open and knowledgeable about the area. I could not fault the service and her professionalism. Thank you very much! Highly recommend The Property Hive.
Agne · 27 July 2024
Agent replied · 26 August 2024
What a fantastic review for our great team member Georgia! She is a great asset to the lettings team and we are glad you think so too. We are thrilled to have helped you find your perfect home and make your relocation easier for you. Good luck in your new home!
★★★★★ 5/5
GoogleThe Property Hive team have done a great job of selling my house. The house went on the market at a time when the property market was starting to struggle so this made the situation difficult. Add in the fact that they had to deal with the two house owners that were divorcing made this a volatile situation for all. Louise was our main contact and she did a great job of keeping me informed and being upfront, open and honest to ensure I fully understood where the sale was at. Unfortunately two sales fell through at no fault of the Hive team but now the house is sold I couldn't be happier. Thank you to Louise and the Hive team for your patience and professionalism throughout. It wont be forgotten.
Rael · 27 July 2024
Agent replied · 26 August 2024
Wow, this is a great review of our fantastic team member Louise and the rest of the team! We always strive to make the best of a bad situation and are thrilled that we made your dreams come true in the end through great communication and teamwork! Thank you very much for this review.
★★★★★ 5/5
GoogleFor the past 3 years I have been in a rental property, which has been managed by The Property Hive. In this time I come to expect a high standard from them and they don’t disappoint. Any problems I have are addressed quickly and with full visibility, and the staff are always friendly and helpful.
Liz has been our main point of contact into The Property Hive and she has continually been very approachable and helpful, and she has good knowledge on the housing market. We have even discussed the potential of purchasing a house which I will not hesitate to use The Property Hive in this venture.
Overall, a top service has been delivered to date from a friendly team of professionals. Long may this continue!
Sam · 27 July 2024
Agent replied · 26 August 2024
Hi Sam, Thank you very much for this positive and detailed review. We hold ourselves to high standards here at The Property Hive and it is fantastic to hear that you feel the same! Liz is a friendly and knowledgeable asset to our team and we look forward to continue working with you in the future, and potentially your home buying journey too!
★★★★★ 5/5
GoogleKatie was brilliant in helping me with the sale of my house. I was in a different country and she could still help me through the process step by step. Would highly recommend to anyone looking to sell their home.
George · 26 November 2025
Agent replied · 26 March 2026
Thank you so much for your kind words! We’re thrilled to hear that Katie was able to guide you through the sale, even from abroad. She’ll be delighted to hear your feedback, and we really appreciate your recommendation. Wishing you all the best with your next steps! 💛🐝 …
★★★★★ 5/5
GoogleThe letting department is first class and Georgia Mugglestone is excellent and very professional. Used there letting service for many years and highly recommend for any landlord. Thanks you
Dav · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind feedback and continued trust in our letting services. We’re delighted to hear that you’ve had such a positive experience over the years, and Georgia will be thrilled to know her professionalism has made such a difference. We truly appreciate your recommendation and look forward to continuing to support you. 🐝💛
★★★★★ 4/5
GoogleFrom the photographs to the advertisements and marketing everything went smoothly. Any questions I had were answered promptly and Cameron kept me informed of all viewings and activities. Property was sold in good time. Would use Property Hive again and recommend them.
Nigel · 26 October 2025
Agent replied · 26 March 2026
Thank you for your kind feedback, we’re so pleased you’re happy with the photos and virtual tour! We really appreciate your suggestions too, little details make all the difference, and we’ll take this on board for next time. Thank you again for your lovely comments!
★★★★★ 5/5
GoogleKatie has been fantastic so far. Our property is under offer, and her service has been brilliant, professional, proactive, and a pleasure to deal with. Highly recommend!
Jaime · 26 February 2026
Agent replied · 26 March 2026
Thank you Jaime for the 5 star review and for the fantastic feedback about Katie!
★★★★★ 5/5
GoogleVery happy with the service Abbie has provided getting pictures and virtual tour done to market my property. Abbie was very friendly and professional. Photos look fab, looking forward to getting lots of views and a buyer
Big · 26 November 2025
Agent replied · 26 March 2026
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the service Abbie provided. It’s great to know you found her friendly, professional, and that you’re pleased with the photos and virtual tour. Wishing you plenty of viewings and the perfect buyer soon! 🐝✨ …
★★★★★ 5/5
GoogleTo this point, pre photo shoot etc, the initial appointment with Sylvia was a relaxed, non-pressured experience. Looking forward to the forthcoming support during the sale of our property.
James · 26 January 2026
Agent replied · 26 March 2026
Thank you for your lovely feedback! We’re really pleased to hear that your initial appointment with Sylvia was relaxed and pressure free. We look forward to supporting you every step of the way throughout the sale of your property and truly appreciate you choosing The Property Hive. 🐝💛 …
★★★★★ 5/5
GoogleThe whole team has been brilliant, Mark, Callum, Tanya, and Melanie. Special thanks to Callum for negotiating on our behalf and achieving our asking price.
Phill · 26 February 2026
Agent replied · 26 March 2026
Thank you for your wonderful feedback! We're delighted to hear that Mark, Cameron, Tanya, and Melanie have all provided brilliant service throughout your journey. A special shoutout to Cameron for successfully negotiating on your behalf and achieving your asking price! We truly appreciate your kind words and wish you all the best moving forward. 😊🏡
★★★★★ 5/5
GoogleHad an offer accepted for a Hive property today.
Tanya was managing the sale so it was her that i spoke with, I had questions that she helped me with regarding the property. I made my offer and Tanya came back to me after speaking with the owner and confirmed my offer had been accepted and then explained the next steps and what I need to do.
Would highly recommend Hive 🏡
Kate · 27 July 2024
Agent replied · 26 August 2024
Thank you for this glowing review of our team and Tanya, Kate. It sounds as though Tanya has demonstrated our values as a company some of those being great communication and a friendly, helpful demeanour. We are thrilled that you managed to achieve your offer acceptance and glad to be of service. Thanks again.
★★★★★ 5/5
GoogleHuge thanks to Louise Shanahan for making the sale of our property run smoothly and for always keeps us updated with progress.
Jane · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind words! We’re delighted to hear that Louise helped make the sale of your property run smoothly and kept you well informed throughout. She’ll be thrilled to receive your feedback. We really appreciate you taking the time to share your experience. 🐝💛 …
★★★★★ 5/5
GoogleThe Property Hive has been brilliant throughout the whole process of selling our home. During this time we have dealt with a number of their staff, all of whom have been extremely friendly, approachable, supportive and professional. They have been excellent at keeping us fully informed of progress, being pro-active in steering the sale process to its conclusion. The help and advice the Property Hive has provided has been invaluable to us in making the whole sale process smooth and stress-free, and I would have absolutely no hesitation in recommending the company for the services they provide.
Stephen · 26 November 2025
Agent replied · 26 March 2026
Hi Stephen thank you so much for your review, kind words and recommendation! It has been a pleasure assisting you with your sale and all the team wish you the very best!
★★★★★ 5/5
GoogleI would like to sincerely thank the entire team at The Property Hive, and especially Jo, who handled my file with great care and professionalism throughout the entire process. From the very beginning of my application, they kept in regular contact with me and were always clear, open, and informative at every stage.
Jo was extremely professional, patient, and helpful. She promptly answered all my questions, kept me fully updated throughout the process, and made me feel confident and well-supported. Thanks to her assistance, everything went smoothly, and today I received the keys to my new home; the entire process has been successfully completed.
I would also like to thank everyone at The Property Hive. Each team member helped me at different stages, always with kindness, understanding, and a friendly attitude. Their teamwork, professionalism, and genuine commitment to customer satisfaction truly stand out.
Enes · 26 November 2025
Agent replied · 26 March 2026
Thank you so much for your lovely review. We are absolutely delighted to hear that your experience with us, and especially with Jo, has been so positive. Jo will be thrilled to know her support and communication made such a difference throughout your purchase.
It is wonderful to hear that you felt informed, reassured and supported every step of the way. That is exactly what we aim for, and it means a lot that you took the time to acknowledge the wider team too.
Congratulations again on receiving the keys to your new home. We are so happy for you. Wishing you all the very best as you settle in, and if we can ever be of help in the future, we are always here. 🐝💛
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