5/5
GoogleWe rented out both our properties with Horler. They were very efficient, proactive and friendly. A pleasure to deal with. We would highly recommend them to anyone renting out their property.
Trusted Agent profile
Horler and Associates reviews
★★★★★
102 reviews across 1 platform
211 Clarence Road, Windsor, Berkshire SL4 5AN
Horler and Associates's Berkshire office at 211 Clarence Road is rated 4.8 out of 5 across 102 reviews on 1 platform, including 102 Google reviews rated 4.8. Checked 9 October 2026.
Reviews
Every review we hold for the Berkshire office, from every platform, shown as written. First names only.
Google5/5
GooglePaige went above and beyond to help me find a new home for myself and my children. She always replied to my emails and answered my many questions. She treated me with respect and kindness where as other estate agents hadn’t. If you want someone kind and helpful I would definitely recommend Horler and Paige.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have had a great experience dealing with Horler Associates. Right from the very beginning Loren has been very helpful and made the renting process so easy for me. I can't wait to move in to my new place. Thanks again Loren. I highly recommend these guys
5/5
GoogleI have had a great experience with Horler & Associates. Loren Jacobs was absolutely wonderful throughout my tenancy. Any problematic issues with the rental I had she dealt with immediately and the maintenance was always seen to. I would highly recommend them if you’re looking to rent.
5/5
GoogleThank you Loren for all your help over the years. The best real estate agent!
5/5
GoogleThe sale team, especially James walked me through every aspect of the process and supported me during the most stressful time of my life. I don’t know how to praise them, they were simply wonderful. Thank you to to everyone at Horlers and especially James.
5/5
GoogleFrom the start of the viewing of our new home to actually taking the keys Loren made the experience so easy for us. She is a credit to the business.
5/5
GoogleA seamless and professional experience with Horler from start to end when renting out our 4 bedroom home in Windsor for us. Loren was professional and extremely helpful throughout the process and secured us the best deal. Will definitely use Horler in the future
5/5
GoogleFantastic agents, particularly Loren who has been fantastic at keeping in touch during the moving process and answering any questions - no matter how trivial they seem. They have been a pleasure to deal with and made the moving process that little bit easier.
5/5
GoogleVery professional, friendly and incredibly helpful! “Horler”, especially Loren, from the very beginning has been very helpful and she did everything to make the renting process so easy for me. I can highly recommend Loren and her letting team!!! Thank you very much🙂
5/5
GoogleI have been very well looked after by Loren and her team at Horlers, Windsor for over 4 years. Loren has always been proactive and helpful in any matters concerning the house whether urgent or just routine. This was very much appreciated and I would highly recommend Horlers as property management experts.PositiveResponsiveness, Professionalism
5/5
GoogleWe used Horler as our estate agents for our current rental home. Paige was brilliant from start to finish, her communication with everything from deposits to changing key dates has been great. We have been very happy and comfortable in our home for over a month now and would definitely recommend Paige/Horler.PositiveProfessionalism
5/5
GoogleThe best letting agency I ever rented from. The team is very supportive and I have never had issues in five years of renting. I moved out because of a job but if I ever will come back in the London area I won't hesitate to contact them back.
5/5
GoogleCarla was a pleasure to deal with at Horler, she was very professional and never made you feel pressured. Carla is very quick responding to any queries, and also on the ball for anything that needs doing. Thank you for making our move so easy!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLoren and Carla were an amazing support through our whole moving journey not just with our new property but also help and advice when dealing with our previous property. Very knowledgable and always kind. Would recommend them to everyone.
5/5
GoogleMy experience with Horler & Assosciates has been wonderful. Very professional, quick to respond to any query! A shoutout to Loren who has been great from start to finish. Thank you so much for an easy time.
5/5
GoogleMy family and I were looking to rent a flat for our mother. From first contact, viewing and all subsequent exchanges Horler have been outstanding. Always helpful, always cheerful, nothing was too much trouble. It is rare to find such a good service. I would recommend them unreservedly.
5/5
GoogleLoren is possibly the most professional and approachable letting manager I have ever dealt with . She is efficient, knowledgable, a problem solver and 100% reliable . She makes my life easier ! Thank You
5/5
GoogleGood customer service. Prompt attention and resolution to issues raised.
5/5
GoogleHorler manage my property in Windsor as I now live in Scotland and take with all dealings of the maintenance and Tenant. They are extremely professional and no issue is ever too much. Carla is a delight to work with and always responds to my emails very quickly.PositiveProfessionalism
1/5
GoogleI was today in their Windsor office to sort out certain matters. The person I was looking for was absent and I did talk with a lady in the office. Even I can give credit for being a young person, but that alone can't explain rudeness (of course wrapped with nice words), and complete lack of respect. I could just manage to say a few sentences while hearing the flow of unrequested information. I came later back and met with the person I was looking for initially and sorted out everything I need in a short discussion. Sorry for 1 star, but even that one good experience couldn't compensate bad one. I had business with this company before and couldn't complain, but looks like things change and not for the best. Unless forced - I will not have a business with them in any foreseeable future.
5/5
GoogleLoren was fantastic from start to finish and we cannot fault her excellent customer service, responsiveness and support throughout our rental experience. She made the whole process seamless and was so prompt and professional. Thank you Loren and the Horler team.
1/5
GoogleI recently visited Loren and was extremely disappointed by the lack of respect I received as a customer. The staff, especially [LOREN], was dismissive and unhelpful. My questions were met with curt responses, and I felt like my presence was …
5/5
GoogleRented a house through this branch of Horlers and they also managed the let. Extremely helpful and nothing was ever too much. Loren was my main contact and she and the rest of the team were fantastic throughout the tenancy.
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Questions about Horler and Associates
How many reviews does Horler and Associates have?
Horler and Associates's Berkshire office has 102 reviews across 1 platform: 102 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Horler and Associates's rating?
Horler and Associates is rated 4.8 out of 5 across all 102 reviews, and 4.8 out of 5 on Google from 102 reviews, checked 9 October 2026.
Where is Horler and Associates's Berkshire office?
Horler and Associates, 211 Clarence Road, Windsor, Berkshire SL4 5AN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.