5/5
GoogleI had an Agent from the slough branch Anthony. I can say he is the best adviser I have ever encountered. He was very calm and helpful. Thanks Anthony
Trusted Agent profile · Berkshire
Connells Berkshire reviews
★★★★★
225 reviews across 1 platform
111 High Street, Slough, Berkshire, SL1 1DH
Connells's office in Berkshire, at 111 High Street, is rated 3.9 out of 5 across 225 reviews on 1 platform, including 225 Google reviews rated 3.9.
Reviews
Every review we hold for the Berkshire office, from every platform, shown as written. First names only.
Google5/5
GoogleLet a property through Connells. Raj helped with this and the whole process was super efficient and super quick. Very well pleased with top class service.
Agent replied · 24 August 2024
Alfie many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStuart was excellent.He found the tenant next day after I gave him the house key. Highly recommend him
Agent replied · 13 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that Stuart provided a 5-star service!
5/5
GoogleA very communicative and dependable approach made the process of finding a new tenant relatively easy. Beth from the team in particular was both reliable in communication responses but of more value preemptive of what was coming and by doing so smoothed the way....Good job all round and thank you.
4/5
GoogleUsed Connells as my previous sale with another estate agent fell though. It took a while to complete due to deed issues however Anthony was very helpful throughout and during the stressful times of the process assured all parties and kept me up to date with various situations.
1/5
GoogleAs soon as they find out you have a buyer with another agency they make up an imaginary buyer and give you an offer. Then you never hear from them again. It happened two times with me. They plan to distract the real offer you have. They do it very unprofessionally. Not happy with their service and recommend you to don’t work with them.
Agent replied · 13 June 2024
Hello, thank you for taking your time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
1/5
GoogleWorst customer service. They never answer your calls and emails.
Agent replied · 23 January 2025
Hello Salahuddin, Thank you for your feedback. I'm sorry to hear about your experience with our customer service. Please reach out to us at complianceresidential@connells.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleExceptional service from Ryan (Connells). Very helpful & patience person and prompt with responses.
Agent replied · 10 December 2024
Nichole & Shereena, many thanks for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeth was so helpful when showing myself and my flat mate round. She answered all questions we had during and after the viewing. When we decided on the flat she got the ball rolling very quickly and genuinely made the process so smooth and enjoyable. Thanks Beth
5/5
Google1st Class Estate Agents ! I received a Brilliant service from both Anthony and Bal with the Sale of my property. They went above and beyond with their professionalism and assistance. Would Highly recommend .
Agent replied · 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThere are no words to describe the way we received all the help.We are more than pleasant to rate the highest mark for the agency and agent.He was always very respectful and responsible for delivering all the answers we needed.Thank you Stuart and Connells.Be always like that!
2/5
GoogleTurned up to view a property for sale and no one from Connells came. I received apologies on that agent's behalf. Today another confirmed viewing cancelled 30 minutes before. Not impressed. Two stars are for Harry only who is helpful and professional.
1/5
GoogleInitially felt like a good bunch, Made an offer on a property had it accepted, instructed mortgage broker & solicitor, I declined the in house mortgage only to have a different agent phone back a week later saying they will be accepting another offer but asked if I wanted to increase my offer, I declined as I'd got all my ducks in a row ready to go, the result they advised me they were accepting the next offer over mine. Disgusting to be put against another bidder once my original bid was accepted and when you've been told your offer had been accepted by the seller, I asked why bids were being accepted if the property was labelled as sold pending contracts. A joke of an outfit if you are purchasing.
1/5
GoogleAVOID AT ALL COSTS! Appalling service for landlords - never get back to you, called several times for simple requests and access to documents only to be passed on to the next person. Estate agents are supposed to be the working hands for landlords but we have only experienced trouble and now are dealing with a court case due to failures in compliance from Connells Lettings Team.
5/5
GoogleThank you so much Mr Ali Salim for your expertise and knowledge. You helped me buy my second property and are the reason why I come to connells every time.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe are grateful to all the staff.
Agent replied · 10 December 2024
Thanks Llhan for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you Raj for being so keen on getting our rentals sorted out. Appreciate your efforts in following up with the stakeholders to get us a hassle-free experience.
1/5
GoogleI requested Connels to send me details of properties that interested me and ALL the agent sent me were ones that didn't fit my criteria. Useless!
5/5
GoogleReally Good service by Raj and Team to find out right Home for the family, Thank you so much connells and Team, Cheers...!
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole team is really friendly and professional. They’re very proactive and will help you find your perfect property. The mortgage adviser was really knowledgeable and helpful.
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTotally satisfied with the very professional approach from the Sales person that visited us and explained everything so clearly.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review Bertram Thompson. Kind regards Lucy, Customer Relations.
1/5
GoogleThe initial contact was great and I was quite impressed by that. Everything after? Absolutely awful. Non responses, random people turning up to my property for viewings with no warning or contact, they say they will be in touch but never are, they do not call when they say they will, emails are scarce, etc. I managed to arrange more viewings than they did through personal contacts, so that should say a lot... The only reason I am even bothering to write this review (which I'd much rather not have to worry about doing) is because they are sending me texts and emails for appointments with them that I never even requested now, nor do I want - just winding me up now.NegativeResponsiveness, Professionalism
5/5
GoogleThey are very good and work very awesome. Mr raj is also a nice person. He help the needed person
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleMany thanks to Beth for helping me find a tenant. She has been extremely friendly, professional and helpful. She has kept me informed throughout the process and also helped with any questions I have had. Thanks Beth!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Berkshire
How many reviews does Connells Berkshire have?
Connells's Berkshire office has 225 reviews across 1 platform: 225 on Google.
What is Connells Berkshire's rating?
Connells Berkshire is rated 3.9 out of 5 across all 225 reviews, and 3.9 out of 5 on Google from 225 reviews.
Where is Connells's Berkshire office?
Connells Berkshire, 111 High Street, Slough, Berkshire, SL1 1DH.
