Trusted Agent profile · Berkshire
★★★★★
225 reviews across 1 platform
111 High Street, Slough, Berkshire, SL1 1DH
Connells's office in Berkshire, at 111 High Street, is rated 3.9 out of 5 across 225 reviews on 1 platform, including 225 Google reviews rated 3.9.
Every review we hold for the Berkshire office, from every platform, shown as written. First names only.
5/5
GoogleQuick responses, very friendly
Thank you for your kind words! We take pride in providing quick and friendly service to all of our customers. It's great to hear that we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI called Connells for a valuation for my home. Anthony was very helpful, friendly and professional. He gave us some fantastic advise where we didn’t have to sell. Anthony booked an appointment with his mortgage expert, Sayed, who was great! He gave us some very good advice and was able to get us an exclusive interest rate with one of the banks. Both Anthony and Sayed were very helpful with our home and mortgage. Would definitely recommend!
5/5
GoogleI dealt with Harry and Ali. Great guys. They sold my property with just one viewing and it was the first viewing. Harry said he would show it to a serious buyer and so there was no hassle at all. Despite the lock down period, Harry was available on phone. It all went very smoothly and the process went as desired for everyone involved in the transaction.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOne of the best and hassle free experience Thanks to Alisha for such love and kindness.
5/5
GoogleRyan at Connells was really helpful when helping us search for a property, his knowledge and expertise really shone through when we were very specific with our requirements. Highly recommend asking for him to manage your property search! Thanks again Ryan!
Thank you for taking the time to leave us this amazing 5* review and recommendation Urv. Kind regards Lucy, Customer Relations.
5/5
GoogleHi dear I want share my experience about the service which Mr Ryan who comes to show us the property today we are very glad to meet him so I hope everyone should be like him honest and helpful thanks Mr Ryan
Thank you for your 5* review Nazni. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you ISHAAN KHANNA, excellent customer service and professional manner dealing with customers, he helped me to find a 2 bed property for me and my family. I am really grateful for his hard work to find me a property I can call home. I wish him to succeed in his career. Best customer services I have seen after a long time. One again thank you very much ISHANNA KHANNA. Kind regards M SHAKEER.PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to leave us a five-star review. it's great to hear that Ishaan Khanna was able to find you your new home. We wish you all the best for the rest of your sale. If you ever require anything else from our team, we will be more than happy to help.
1/5
GoogleNot helpful and professional messed me around so much was calling up to view properties no one called back . Put offer on a property no one contacted me at all, I was the one calling up and chasing . So gave up bought a property from different agent who was helpful and professional.
Hello, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
1/5
GoogleWorst agent ever! They do not know what they are doing. They talk the talk but never trust them to sell your home! Full of broken promises. Don't return your calls, you get never got hold of the person who you need to talk to! They say you will get a call back, you never do unless they need info from you. They arrange viewings and don't send an agent to do them and if they do the agent has never been to the house before and doesn't know anything about it. They refuse offers without telling you, or just simply lie about recieveing them which I am sure is the case. Never ever use this dreadful incompetent unprofessional bunch of cowboys, the manager being the worst of them all!
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this review and we would like to get further information to see if we can resolve the issues you have had. If you would like to get in touch with us on socialmedia@connells.co.uk
5/5
GoogleI had a valuation from Connells and it was a great experience. Anthony was extremely professional, kind and understanding. He really took his time and answered all our questions! It was a very safe visit, COVID guidelines were adhered to & a mask was worn. Really great service and excellent valuation.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRichard has been very good in identifying options and advising on the best possible options. He is friendly in disposotoon and always around to answer any questions. He is effiecient in dealing with issues that arise in such processes and have seen him work on my case outside office hours kn couple of instsnces. I would recommend him any day for mortgage solutions.
5/5
GoogleRaj and the lettings team have been exceptional. He helped source a tenant really quick and made it completely hassle free. He's managed the property from start to finish for any issues and made my life much easier for me to be more hands-off. Thanks to the team!
Thank you for taking the time to leave us this amazing 5* review Sunny. Kind regards Lucy, Customer Relations.
5/5
GoogleExtremely helpful, honest and a professional service from start to finish. Harry and his team went above and beyond to deliver such an exceptional service and we are truly grateful…Highly recommended this team and if we ever needed an estate agent again, their our go to! Thank you all for everything.
1/5
GoogleUnfortunately not the most helpful estate agents and do not forfill what they promise sadly. This is reflected upon my experience of the lettings department/team over a 4 year period. They are not very well coordinated and constant staff changes without real help and support apart from the monthly commission taken from your account which they do not deserve.They want money for not doing the work and following things up. Giving landlords lots and lots of stress. Happy 😊 to take your house on board but not help constantly passing the responsibility. Not fair at all. Everyone is nice when taking your property on board but you don't get the continued support you deserve. I would of loved to say some nice things but too much stress given by them. They don't look at the longterm losses. 😂.It would have helped them in there long term bread and butter bank balance not to mention word of mouth Made to pay for exit reports which were nothing more then an agents sales brochure rather then looking at damage. They don't care so be very careful. My review is honest from the experience I have had. If you make mistakes as agents acknowledge them compensate the customer for failings and rebuild bridges. But when all you want is commission not good.
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleI cannot praise Anthony too highly. From our initial telephone conversation to the moment of completion he has been attentive, efficient and has gone that extra mile more than once. He is personable and professional. He truly listens and and responds with genuine interest.We wish him well in his career, we believe he has a bright future ahead of him Thank you Anthony and well done!
5/5
GoogleThe sales team at Connells were excellent from the initial valuation through to the final day of the sale. The team worked hard to find a buyer at a good price and kept me informed throughout the process.They were helpful, straight forward, honest and I would be happy to recommend their sales service.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI looked houses in many places but the agents did not help.. But Connells is very helping and supportive. They helped me a lot. And now I get a very beatuful house in very quite area. My dreams come true only reason of Connells. Thank You
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAbsolutely great work ethics would recommend this company they explained everything and communication was exceptional all the way through the process staff are also so friendly no issues at all 10 out of 10 service
Hi fine lines, thank you for your kind words and for recommending us! We're thrilled to hear that you had a great experience with our team and found our communication exceptional. We appreciate your feedback and look forward to assisting you again in the future.
1/5
GoogleThere are never in the office or Telephone, I call millions time, NEVER HAVE SUCCESS. Also when people ask some thing about selling or buying, person was you looking for? he is in Holiday for 4 weeks. What you can say?????????
Thank you for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from Amandeep. Right from the time Connells were instructed to let the property, Amandeep was there, taking photos and the property was on their website the same day. He has worked very hard to find suitable tenants very quickly and I appreciate his enthusiasm and work ethic. Keep up the good work.
5/5
GoogleVery happy with Ryan Kullar helped me buy my first property, he has been very friendly and helpful I could discuss everything openly with him.
Hello Matee, Thank you for your wonderful 5* review! We're delighted to hear that Ryan Kullar was able to assist you so effectively with your first property purchase. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
1/5
GoogleI am giving one star as technically not possible to rate any lower. As a landlord especially I would stay away from them. They misled me for 2 weeks about a ‘confirmed’ tenant whose references were outstanding however he paid ‘holding deposit’. They made me turn down a tenant from another agent. After two weeks they moved the tenant to a different house and refused to pay ‘holding deposit’ claiming it was their fee. I found their unprofessional and dishonest. Be very careful.
5/5
GoogleI was brilliantly assisted by Ms Beth Vaughan who helped me secure my tenancy. Ms Vaughan is an extremely friendly, helpful and knowledgeable employee of Connells who guided me every step of the way in securing my tenancy. I can't recommend her highly enough to anyone who is searching for a property to rent.
5/5
GoogleA huge thank you from myself and my partner to Connells for all their help through a tricky process. Harry, Ali, Anthony & Shiv all deserve a shout out. Felt in great hands the whole way, very much appreciated.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Berkshire office has 225 reviews across 1 platform: 225 on Google.
Connells Berkshire is rated 3.9 out of 5 across all 225 reviews, and 3.9 out of 5 on Google from 225 reviews.
Connells Berkshire, 111 High Street, Slough, Berkshire, SL1 1DH.
