Trusted Agent profile
★★★★★
225 reviews across 1 platform
111 High Street, Slough, Berkshire, SL1 1DH
Connells's Berkshire office at 111 High Street is rated 3.9 out of 5 across 225 reviews on 1 platform, including 225 Google reviews rated 3.9.
Every review we hold for the Berkshire office, from every platform, shown as written. First names only.
5/5
GoogleVery professional, we are positively surprised by how nice and professional they were in showing us the property, very good experience.
Thank you for your kind words! We take pride in providing a professional and pleasant experience for all of our clients. It was a pleasure showing you the property. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleUnprofessional , never return calls procedure does not exist Letting from these guys is terrible
Please do contact us via review@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleVery happy with everything really. 1st person I met was very personable and not “pushy” or “salesman” type. The sale took a few turns over a year, and had plenty of contact with the office and a few staff. All dealt with very well and trusted their advice, even when a buyer pulled out. All sorted now despise clumsy ending (well 5 separate groups of people) Totally recommendable, nice bunch of people.
5/5
GoogleMany thanks to Connells Rayan,Ali and team of Connell..so far very good experience,good response..
Hello Jyothsna, Thank you so much for your kind words and the 5* review! We're delighted to hear that you had a very good experience with Rayan, Ali, and the team. Best regards, Lucy, Customer Relations Team
1/5
GoogleWith them my friend experience very bad Ali take 5 thousand for one house and when my friend mortgage is not gone through he didn’t return that money ,and when they are asking for money he told that he is going to complaint them that they are harassing him .But don’t worry Ali God will see you
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleRaj is been brilliant throughout the whole process, he went above and beyond to assist me with my queries. Highly recommend Raj at Connells :)
Farah Q thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent services provided by Connells, much appreciated. Many thanks to Raj for all his assistance and timely help throughout the process.
Many thanks Vijay Devunuri for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey were able to sell our house in just 2 weeks time..
"We are thrilled to hear that we were able to sell your house in just 2 weeks! Our team always strives to deliver quick and efficient results for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHarry at Connells has been very helpful with a purchase of a house. Thank you!
Thank you for your feedback! We are thrilled to hear that Harry provided excellent assistance during your house purchase. We are always here to help make the process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRaj is the man who you should look for if you’re looking forward to rent a property. This man made the whole process of renting a property so smooth and I’m grateful for all the help provided by him. Raj was very helpful throughout the whole process and helped me get the house I was looking for. Thank you Connels and thanks to Raj again. Cheers
5/5
GoogleAnthony was amazing being a first time buyer, he understood my needs and filtered flats that were suitable. Would highly recommend
Thank you Edward Rees for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery prompt, efficient and friendly service!
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our prompt, efficient, and friendly service. Your satisfaction is our top priority and we appreciate your support. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleI had a property viewing arranged, received confirmation email and 2 confirmation sms messages. I was waiting outside this property for 20 minutes and there nobody here what so ever. I tried calling the only number I was given numerous times and have not been able to reach anyone and was not even given an option to leave a message. Extremely disappointed with the customer service and find this type of behaviour utterly unprofessional! this is by far the worst property agent I have ever come across. To not even turn up to a viewing or have the courtesy to inform the viewer is utterly disgusting. 1 star is being generous
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us at socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleGreat service from Alisha in rentals, very professional and friendly, highly recommend
Thank you so much for your kind words! Alisha is a true professional and we're glad you had a great experience with our rentals. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA big thank you to Amarit for being so helpful honest and professional. Its always stressful to move home but moving to another city was making me very nervous but you guys were great help and support. Always answer my phone and get back to me with advice and options to make things work smoothly.Amarit is so reassuring.I have spoken to other estate agents when we were looking for property but the customer service i received at connells is excellent. They are very professional punctual and great communication within the team. Thank you again Amarit Aman and whole team. Strongly recommend their services to everyone 👍
5/5
GoogleRyan is amazing. He is so proffesional and he is so helpful.
Usmaan thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you Antony for sharing the market insights you provided. True Helpful for first time buyer.
Hi Shubham, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleExcellent support all the way through
Thank you for your kind words! Our team is dedicated to providing top-notch support to all our customers. We're thrilled to hear that you had a positive experience with us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI can confidently recommend Beth Vaughan, who was extremely polite, professional, responsive and just damn brilliant in everything she did for us! We really like our apartment, which she helped us find. We are extremely pleased with the service provided and will recommend it and the company to friends and family. Irina
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Slough's team provided a five-star service!
1/5
GoogleI have had a wonderful experience renting an apartment through Connells. Paperwork went through quickly, which was important in my case. Most of all, Beth Vaughen went above and beyond to help me to the best of her capacity if I happened to have an issue, therefore I strongly recommend this agency. --------- Edit: 8 months later - POOR COMMUNICATIONS I have moved out of the property and noticed how unprofessional they actually were. Beth doesn't seen to work there anymore. After the landlord instructed them to give my deposit back, I still had to call them five times a day (always saying they will call me back in 15 minutes or at a set time but never do). I was tired and called a national number who said they shouldn't be acting this way. Not long after I had them on the phone, she contacted the branch and the agent that was supposed to call me back for more than a week immediately has done so. Seems there can't be anything done unless pressured to. I wouldn't mind if it took time to get an answer if they told me beforehand, I'd rather have that than being lied to.
5/5
GoogleMany thanks to Ali who went above and beyond for us. Excellent customer service!
Thanks for the wonderful 5* review Adriana C! Best wishes, Lucy, Customer Relations.
5/5
GoogleThey are very very helpful. Mr Raj is also very helpful and very good nature.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleMy family and my self are very thankful to Mr Anthony Lagmay of connells Estate Agents , 111 high street ,slough SL1 1DH . He was very helpful in showing around the properties and helping in different ways even in respect to the schools he took me around in his car to show different properties near to the schools and really put himself in my situation and helped me as if he knew me for long time and as if we were very good friends . i will remember him for his personal contact and concern towards my family and me to get my dream home . i would also like to thank his team for helping me in back office in his absence . I wish all the best to Mr Anthony Lagmay and his team .
5/5
GoogleA huge shout out to Beth, who found the perfect tenant for me. It did take slightly longer than i had hoped to get a tenant into my property, but i'd rather prefer extra time taken to find a great tenant, than being found a poor to average tenant quickly and having issues with them later. Throughout the process Beth would keep me informed on how her search was going and what she was doing to help locate a tenant for me. Even after finding me a tenant, she was very helpful in terms of doing anything she could to answer any questions or concerns i had, and anything she couldn't assist with she would point me in the direction of the relevant colleague. Having dealt with a number of other Agencies, Beth is a real credit to Connells :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Berkshire office has 225 reviews across 1 platform: 225 on Google.
Connells Berkshire is rated 3.9 out of 5 across all 225 reviews, and 3.9 out of 5 on Google from 225 reviews.
Connells Berkshire, 111 High Street, Slough, Berkshire, SL1 1DH.
