Trusted Agent profile
★★★★★
197 reviews across 3 platforms
148 High Street, Berkhamsted HP4 3AT
Castles Estate Agents's Berkhamsted office at 148 High Street is rated 4.8 out of 5 across 197 reviews on three platforms, including 185 Google reviews rated 4.9. The 8 Facebook and 4 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.
5/5
GoogleI viewed, offered and will hopefully purchase a property through castles estate agents. The process was easy and effect-less and extremely professional. India the sales negotiator was vey nice and professional. If I was to buy another property in the future, I would definitely return to castles estate agentsPositiveProfessionalism
5/5
GoogleCastels Estate Agents were brilliant in selling our home. Always on hand to advise us and listen when ever we had a question. A BIG shout out to - Lynsey and Victoria they both were fantastic and helped to keep me sanity throughout the whole process. 🥳🥂🥳. …
5/5
GoogleThe Team at Castles have been excellent, from the initial set up, photography and the quick sale, we've had a very smooth experience. Would highly recommend.
5/5
GoogleEveryone at Castles has been great through the buying process - India in particular has been so responsive and helpful. Nothing is too much trouble and she has made what can often me a stressful process feel really easy and straightforward. Would definitely recommend.
5/5
GoogleCastles provided excellent service to us as first time buyers. They were professional and knowledgeable. Absolutely recommended!PositiveResponsiveness, Professionalism
Thank you for the feedback Becky, we are delighted to hear your positive experience.
5/5
GoogleGot shown around some properties by Aaron which was arranged by Kiera. Found them both to be be very helpful, friendly and nice people. Wouldn’t hesitate to contact again if saw a property I was interested for sale with castles.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAaron at Castles has been exemplary in his professionalism and enthusiasm, despite the difficult circumstances of navigating our way through the various Covid restrictions. The whole team have reliably kept us up to date with viewings and feedback and I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReally enjoyable working with the Castles team - Their personal touch and attention to detail has been phenomenal.
5/5
GoogleVery good team on board, dealing with our situation to sell with a sensitive and understanding nature.
5/5
GoogleCastles are an absolute dream to work with. Great communication throughout, I had the pleasure of having India work with me in the purchase of a beautiful property. I very highly recommended.
5/5
GoogleGreat experience so far with Castles, with a big shoutout to both Callum and India. Comms with India have been brilliant- and she has made it feel smooth and easy so far!
5/5
GoogleIndia has helped me through my first property purchase with both speed and professionalism. I'd definitely recommend both her and Castles to anyone I know who's going through the house-buying process!
1/5
GoogleI found them unimpressive. I expressly told them to take our house off the market but it remained on their Berkhamsted website for over 2 weeks.
5/5
GoogleRecommend castles. Had a few viewings with Matt and he was very knowledgeable and helpful
5/5
GoogleThe team at Castles were excellent - both before and after the purchase of our new property was agreed. All queries and negotiation points were dealt with very quickly and with a no nonsense attitude. If/when we ever sell the property, we'll be using Castles...….
5/5
GoogleGreat service by Kira. Very knowledgeable and proactive valuation. Thank you
5/5
GoogleA top class agent. Very thorough and proactive. Really impressed with Matt with whom I had most dealings but the whole team were good. Strongly recommended.
5/5
GoogleViewings with Matthew - always on time, informative and helpful
5/5
GoogleFantastic selling experience with Castles from start to finish. The whole team are extremely friendly and professional, and communication was superb throughout. Simply the best!
5/5
GoogleAn estate agent that seems to work hard to change people's perception of the stereotypical image of the industry. Hard working, polite and informative
5/5
GoogleDelivered exactly what they said they would.... Sold our house in 2 weeks with 3 offers! Young, enthusiastic, super hardworking and efficient team!
5/5
GoogleWe dealt with the castles team in both Boxmoor and Berkhamsted for nearly a year and found them all to be extremely helpful, proactive, never pushy and always very professional. We would certainly recommend them and use them for a future house sale.
5/5
Googlegood and exceptional customer service
5/5
GoogleVery proactive in helping us search for our ideal home in Berkhamsted. Would highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Castles Estate Agents's Berkhamsted office has 197 reviews across three platforms: 185 on Google, 8 on Facebook (across the whole business), 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Castles Estate Agents is rated 4.8 out of 5 across all 197 reviews, and 4.9 out of 5 on Google from 185 reviews, checked 9 October 2026.
Castles Estate Agents, 148 High Street, Berkhamsted HP4 3AT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
