Trusted Agent profile · Benton, Tyne & Wear
Verified
★★★★★
520 reviews across 1 platform
172 Benton Road, Benton Road, Tyne & Wear, NE7 7UH
Bowes Mitchell Estate Agents's office in Benton, Tyne & Wear, at 172 Benton Road, is rated 4.8 out of 5 across 520 reviews on 1 platform, including 520 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Bowes Mitchell Estate Agents have been successfully selling and letting properties for more than 25 years’ in and around Heaton (NE6), High Heaton, Benton (NE7), Longbenton, Killingworth and Forest Hall (NE12) as well as surrounding areas of Newcastle upon Tyne and Northumberland. We are a locally owned family-run business all of whom have a minimum of 10 years experience and knowledge of these areas. We endeavour to provide the very best customer service, a key part to our success since 1994. With property sales across the region we have a successful track record in marketing homes irrespective of their location. Continuity plays an important part in getting you moved and every member of the team have worked for the company for over 10 years, some for almost 25! As well as continuity, technology is equally as important to our approach and while our roots are in our local community our reach is far wider than your traditional local estate agent. Thinking of Selling, Buying, Letting or just require some initial advice please get in touch with us by email, telephone or social media; we'd love to hear from you.
The Trusted Agent 2026 results for Bowes Mitchell Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Benton office, from every platform, shown as written. First names only.
5/5
Googleclare and michael are truly the best esate agents in the uk straight talking amazing efficient bringing many years of experience to enabale the sales to complete smoothly i have used most other agents in the north east and bowes mitchell are truely number 1PositiveResponsiveness, Quality, Professionalism, Value
:)
5/5
GoogleThe brilliant people at BM Benton (special shout-out to Clare) sell dreams, not houses. Without them we'd never have thought outside the box - and our comfort zone - to find the property we've just purchased. The home we previously bought through them wasn't even for sale at the time - Now That's What I Call Service #2!
Many thanks for your review and summary of how far my team will go to help get a client moved. I will pass on your praise with a special "shout out" to Clare.
5/5
GoogleFast services with provided great customer service. Well done team and thanks
5/5
GoogleExtremely friendly and helpful team, really proactive. Clare and Michael were exceptional
Thank you for your review, it's greatly appreciated. Good luck in your new home from everyone at BM.
5/5
GoogleI must say, I had an amaaaaazing experience with them! Thru ups and downs, they were there and fixed every single problem and made the entire experience much smoother! I really have nothing negative to say 👍🏼👍🏼 Definitely recommend them to whoever is looking to buy houses in Newcastle x Thank you so much Bowes Mitchell!!PositiveResponsiveness, Professionalism
Hi Miguel I'm delighted you were pleased with our service & I shall pass on your compliments to my team. After 25 years in the business and with staff who have all worked here for 10 years+ we have the experience to be able to help as and when required. Thanks again for your comments, enjoy your new home & remember us when you move on! Kind regards John
5/5
GoogleBM assisted me in finding tenants for my flat in Benton 3 years ago then handled it's sale this year. They have been very helpful and supportive through both processes and go the extra mile to make things happen. I can recommend them without hesitation.PositiveResponsiveness, Professionalism, Value
:)
5/5
GoogleOur property sale was by no way plan sailing but the professionalism and persistence from Clare and Michael paid off in the end and they got the sale across the line. Can’t thank them enough, I’d not hesitate to use Bowes Mitchell again in the future.PositiveProfessionalism
Paul, thank you for your review! We wish you all the best in the future. Best wishes Bowes Mitchell
5/5
GoogleI had 3 estate agents come and value our house.Claire won me over with her bubbly personality and enthusiasm to sell the house .im pleased i chose them as they did a fantastic job. Would deffo recommend them to anyone.
1/5
GoogleHad a property up with these people , after a few weeks with no viewings asked the question why ? To be told they hadn't listed it ( forgot ) to make matters worse they had lost the keys and fob to get into the building.Stay clear
We have 100's of great reviews which we have worked hard for, we pride ourselves in giving fantastic customer service so upon receiving this review I was more than shocked. I have come to the conclusion that after checking all the data that we have, there are no details for Rob Wilkinson. If however, you would like to call the office please feel free to call and ask to speak to the Director.
5/5
GoogleWe were selling a house in Longbenton and from the first meeting with Clare our experience was superb, she was very pro active and communicative and the house sold very quickly. Excellent service👍 …
Thank you so much for leaving this review :)
5/5
GoogleThank you very much Caitlin for dealing gracefully with Mr and Clare for all your hard work and professionalism in dealing with different challenges from start to end in selling my property. I have already referred you to my friend and might just need you again in finding my next new home.
5/5
GoogleI've used Bowes Mitchell for buying and selling numerous properties over the past 10 years, they always provide a good friendly service and always on hand to answer any questions and help where they can. Wouldn't use anyone else.
Fantastic thank you! If you have any friends and family that we can help you could bag yourself a £100 referral fee!
5/5
GoogleMany thanks to the team at Bowes Mitchel for another successful sale. I have used Bowes Mitchel on several occasions now, because off there honest and straightforward approach. Michael and Lynn in particular have been a great help in the recent sale, Under changing and challenging circumstances.PositiveResponsiveness, Professionalism
Glen, many many thanks for your lovely review. Really means the world to us that our hardworking doesn't go unnoticed! We wish you all the best in the future
5/5
GoogleWould highly recommend this Estate Agent. Great communication and lovely, friendly and helpful staff. We got a full asking price offer within days of putting our property on the market. It’s been an extremely positive experience & the staff at the Benton office provided us with an excellent service and expert advice throughout. Thank you.
A belated thank you for your compliments John (Managing Director)
5/5
GoogleCouldn't recommend Bowes Mitchell enough l'd give them 10 stars if l could.All lovely helpful people and Clare goes above and beyond to help,keep the good work up x
Thank you so much for your kind words and 5-star review! We are so grateful for your business and your support. We are especially pleased to hear that you had such a positive experience with Clare and our team at Bowes Mitchell. Clare is a valuable member of our team, and she is known for her dedication to her clients and her commitment to providing excellent customer service. We are also glad to hear that you found all of our staff to be helpful and lovely. We strive to create a positive and welcoming environment for all of our clients, and we are happy to hear that you felt comfortable and at ease with us. We appreciate your feedback, and we will continue to work hard to provide our clients with the best possible service. Thank you again for your kind words and your business. We appreciate your trust and support. Sincerely, Inde
5/5
GoogleAbsolutely tremendous. Two members of staff Caitlin and Clare have worked out of hours to help us and have been amazing. The last email received last night was after 9:30pm, just shows how far these two will go for you. So friendly. Great personal service. Would highly recommend.
5/5
GoogleCouldn’t fault the service received by Michael and Clare. Knowledgeable, professional, helpful and genuinely nice people. They have now done a few sales/purchases for the family and have always been fantastic to deal with. Would highly recommend them.PositiveQuality, Professionalism
Thank you so much for leaving such a great review :)
5/5
GoogleWould recommend Bowes Mitchell every time. My mum's house was sold within a week of being put on the market after being with another agent for 5 months and no viewings!! They are all very professional and friendly and go the extra milePositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind words :)
5/5
GoogleI've recently bought a house through Bowes and I couldn't be happier with the process and outcome. The team are friendly, knowledgeable and professional. Clare especially helped make what could easily have been a very stressful time into a breeze. I would definitely recommendPositiveResponsiveness, Quality, Professionalism
Emma, Many thanks for your lovely review :)
5/5
GoogleWe have bought our first house through BM and recieved excellent and professional service through out. Lynn expertly guided us through and kept us updated with every step and the service felt personal as well as professional, couldnt recommend more! Many thanks BMPositiveResponsiveness, Quality, Professionalism
Thank you so much for your kind words
5/5
GoogleEasy and approachable and very helpful and a smooth tansition to new home. Also got a goodies pack with handy/helpful brochures and essentials. Will certainly recommend to do business with.
Fantastic to hear!
5/5
GoogleEasy and approachable and very helpful and a smooth tansition to new home. Also got a goodies pack with handy/helpful brochures and essentials. Will certainly recommend to do business with.
Fantastic to hear!
5/5
GooglePut our house up for sale through BM in mid August and we had an offer that we accepted within 6 weeks. All the team were very helpful whenever we spoke to them and was always kept informed and up to date. Would definitely recommend Bowes Mitchell👍😄 …
Hello Trevor thank you for you 5 star review and recommendation. 👍 I'm delighted we found you a buyer so quickly & that you were kept updated throughout the process. I have already passed on your compliments to the team. …
5/5
GoogleReally friendly staff and really quick at responding and getting things sorted. I was particularly impressed with the level of detail of the inventory. Thanks for your help.
Thank you 😊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bowes Mitchell Estate Agents's Benton office has 520 reviews across 1 platform: 520 on Google.
Bowes Mitchell Estate Agents Benton is rated 4.8 out of 5 across all 520 reviews, and 4.8 out of 5 on Google from 520 reviews.
Yes. In The Trusted Agent 2026 awards: Bowes Mitchell Estate Agents, Tyne & Wear won Gold.
Bowes Mitchell Estate Agents Benton, 172 Benton Road, Benton Road, Tyne & Wear, NE7 7UH.
