Every review we hold for the Belvedere office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have used Jacky at Acorn Belvedere Estate agents and it has probably been at the most challenging time ever to buy and sell a house. COVID19, Brexit, stamp duty exemptions all of these things has made the sale a challenge. Three buyers later and to be honest, she has been brilliant. Always trying hard to get the deal done. Strongly recommended.
John · 13 June 2021
Agent replied · 12 June 2024
Thank you John for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacqueline and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDwain has good communication skills and was very supportive. He supported us through the process of searching
Qualita · 17 December 2024
Agent replied · 24 December 2024
Dear Qualita Group
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe staff, vicky, was prompt, helpful and was able to explain in detail all I needed to know about the apartment.
Regards
Ayodeji · 3 October 2024
Agent replied · 24 October 2024
Thanks for sharing your experience, Ayodeji! We're thrilled to hear that Vicky provided you with prompt and detailed assistance. Our team is dedicated to making your experience as smooth as possible. Your feedback means a lot to us!
★★★★★ 5/5
GoogleJacqueline was very helpful throughout our purchase.
Lynzee · 13 June 2022
Agent replied · 12 June 2024
Thank you Lynzee for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleVery happy with the services provided by Carys. She was extremely helpful and responded quickly to all the questions I had about the property.
Petra · 19 August 2024
Agent replied · 26 August 2024
Hi Petra, thank you for your kind words about Carys. We are thrilled to hear that you had a positive experience with our services. Our team always strives to be helpful and responsive to our clients' needs. If you have any more questions in the future, feel free to reach out.
★★★★★ 5/5
GoogleHad a call with Carys, because im a new buyer and I’m not really sure if the process and she was clear and understanding. Very helpful!
Kayden · 29 May 2024
Agent replied · 26 August 2024
Thank you so much for sharing your positive experience, Kayden! We're thrilled to hear that Carys was able to provide clear and understanding assistance during your call. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
★★★★★ 5/5
GoogleWe were fortunate to find Joe and Jacqueline from Acorn to sell our flat. Their total professionalism from the marketing to negotiation made for a stress free transaction. Any questions or much needed advice were addressed very quickly, right up to the closing stages of the sale.....Many thanks!!PositiveResponsiveness, Quality, Professionalism, Value
James · 13 June 2022
Agent replied · 12 June 2024
Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you received from Joe and Jacqui. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had a positive experience with Acorn, especially with Opoku who is always proactive, helpful and friendly.
Gina · 10 October 2024
Agent replied · 24 October 2024
Thanks for sharing your experience, Gina! We’re thrilled to hear that Opoku made such a positive impact. Our team strives to provide proactive and friendly service, and it’s great to know we hit the mark. Your feedback means a lot to us!
★★★★★ 5/5
GoogleJackie @ Acorn was fantastic! Not only was she professional, pro-active and friendly but she really listened to what we wanted in our home and found exactly what we were looking for!
I would highly recommend her, Joe and the rest of the team at Acorn!PositiveResponsiveness, Quality, Professionalism, Value
Donna · 13 June 2021
Agent replied · 12 June 2024
Thank you Donna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacqueline. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThank you, Acorn, for your professionalism. I must especially mention Jacqueline Bissett, who has been so helpful throughout, full of common sense, practical and kind. I would certainly use your company again and have no hesitation in recommending you.PositiveResponsiveness, Quality, Professionalism
Margaret · 13 June 2022
Agent replied · 12 June 2024
Thank you Margaret for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacqui and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleIf you really want to maximise your rental income with quality tenants, then go to Lilia in Acorn. Unlike other estate agents in the area who just want to get the property occupied with any price, Lilia goes the extra mile in marketing your property
Alaa · 13 June 2021
Agent replied · 12 June 2024
Thank you Alaa for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat Service
We have had excellent customer service from the staff. We found them to be very professional and responsive. Alot of effort and care went into helping us find a home. We would definitely recommend them!!!PositiveQuality
Jewylle · 13 June 2022
Agent replied · 12 June 2024
Thank you Jewylle for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleProfessional and polite staff members very helpful would recommend using this company
Juli · 13 May 2024
Agent replied · 26 August 2024
Hi Juli, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our staff members were professional, polite, and helpful. Your recommendation means the world to us.
★★★★★ 5/5
GoogleThe experience with this agancy was brilliant, thank u specially to the lovely Antoaneta Heller and Lilia Ghenim.Vary good service, super helpful, going the extra mile and cheerful personality. Highly recommendedPositiveResponsiveness, Professionalism
Natalia · 27 August 2022
Agent replied · 12 June 2024
Thank you Natalia for leaving us a 5* review. We are really happy that you were pleased with the service you received from Antoaneta and Lilia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had such a great 5 star professional experience with Antoaneta at acorn Belvedere from start to completing in searching for a property she has been so helpful and would recommend her to anyone if searching for a new property!!!PositiveProfessionalism
Holly · 13 June 2021
Agent replied · 12 June 2024
Thank you Holly for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Antoaneta and her colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHighly recommend this agent for selling or buying
Anny · 29 May 2024
Agent replied · 26 August 2024
Thank you, Anny, for recommending our services! We're thrilled to hear you had a positive experience with our agent. If you ever need assistance with buying or selling in the future, feel free to reach out. We appreciate your feedback and support.
★★★★★ 1/5
GoogleNot Honest. Did not provide the full picture and I was ripped off. Stay away!
Nick · 24 May 2025
★★★★★ 5/5
GoogleI’d absolutely recommend working with the acorn estate agents .Their customer service is amazing and Sophie booker was fantastic ;she knows her onions and she’s so supportive and helpful.10/10 customer service.
Oshinowo · 22 October 2024
★★★★★ 5/5
GoogleWe have been in touch with Jacqueline for a couple of weeks. She's knowledgeable and relatable, quick to respond to emails and proactive in suggesting properties that knew matched our requirements as soon as they came on the market.
Dario · 13 June 2021
Agent replied · 12 June 2024
Thank you Dario for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacqueline and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe are at the start of our sales process and are very happy with the service we have received so far.
Joe and Jacqueline are very knowledgeable, responsive and have been very helpful throughout.PositiveResponsiveness, Quality, Professionalism, Value
Edisan · 13 June 2021
Agent replied · 12 June 2024
Thank you Edisan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Jacqueline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI haven't brought the property yet however I can't stop myself to leave a review here regarding the service provided by Acorn team. I personally met Jacqueline Bissett and the service was just WOW !!! 💪🙏PositiveProfessionalism
Prem · 13 June 2021
Agent replied · 12 June 2024
Thank you Prem for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacqueline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat experience with this agency. I specifically have to mention Jacqueline Bissett, she was fantastic from the first minute we met. She's been professional, responsive and communicative. I truly recommend this agency.PositiveResponsiveness, Professionalism
Monica · 27 August 2021
Agent replied · 12 June 2024
Thank you Monica for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacqueline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJacqueline Bissett give us excellent service. She replied me on Saturday late evening. Very professional. Thank you.
Shashi · 13 June 2023
Agent replied · 12 June 2024
Thank you Shashi, we really appreciate the review. I will pass on to Jacqueline and the Team! Kind regards, Karen Hedges- Acorn Customer services
★★★★★ 5/5
GoogleI have been dealing with Jacqueline Bisset recently and I have been very impressed with her professionalism and proactive attitude to my house hunt - I would recommend her highly.PositiveResponsiveness, Professionalism
Sarah · 13 June 2021
Agent replied · 12 June 2024
Thank you Sarah for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jacqueline and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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