Trusted Agent profile · Belvedere
★★★★★
162 reviews across 1 platform
75a Nuxley Road, Belvedere, DA17 5JN
Acorn's office in Belvedere, at 75a Nuxley Road, is rated 4.9 out of 5 across 162 reviews on 1 platform, including 162 Google reviews rated 4.9.
Every review we hold for the Belvedere office, from every platform, shown as written. First names only.
5/5
GoogleI have recently let my first property through Acorn. Lilia from day one has held my hand through the entire process, dealing with every and any question I had along the way. She has been available even during her holiday to help get things over the line. Knowing that I have Lilia and the acorn team there as support has given me the confidence to continue to move forward with my investment property venture.
5/5
GoogleI have never had or experienced customer service like this one!! From the first call with Lilia she was helpful kind and informative! From then on I had so many obstacles to overcome and such a unusual situation and request and she was there every step of the way! Lilia had contingency plan after contingency plan should things go the wrong way! And they did a few times! Not only was she there every single time I needed her help for documents or questions she was also so supportive when it come to my wobbles and struggles and tears! She was patient and listened and really helped with the entire process! Had I not had Lilia working on my case with me there is no way that I’d have gotten into the property I do desperately needed and wanted. With 3 kids and a partner who doesn’t really understand things like this it was a relief to have someone like Lilia there to help me shoulder everything! I cannot thank you or more highly recommended you enough!!PositiveResponsiveness, Quality, Professionalism
Thank you Cheryl for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJacqueline from Acorn was recommended to me by a friend. From the very first phone call, through to exchange/completion, Jacqueline listened to my requirements. She took what I wanted on board and came up with properties accordingly. She prioritises her customers to ensure swift viewings when properties come onto the market. Jacqueline helped me and kept me informed throughout the process, chasing solicitors etc when needed. She was always on the end of the phone to answer any queries I had. I can’t recommend her highly enough. Thank you.PositiveResponsiveness, Quality, Professionalism
Thank you Dee for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Jacqueline met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe sold our house with Joe and Jacqueline’s assistance from Acorn. They were quick getting back to us, explained everything to us concisely and were always happy to help with any little issues that arose. As we were selling from overseas, Jacqui's diligence was incredibly important to us, and she helped to chase both solicitors to make sure everybody had all they needed to get things done. It was very reassuring to know that while I was abroad for work things were being handled properly and the property itself was in good care and being well cared for for the buyer. This was all during Covid tier 3 restrictions, which were hard on everybody in different ways, so hat's off to Jacqui, Joe and Acorn - we were always happy and relieved we chose them.PositiveResponsiveness, Professionalism
Thank you Kate for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Jacqueline. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJacqueline was punctual, professional, provided all the information and answered my questions promptly. Thank you.
Leonard, thanks for taking time out of your day to review us we appreciate it. Karen Hedges- Acorn Customer Services
5/5
GoogleMy partner and I have been very impressed with the service from Adalina and George at Acorn. They have been consistently professional and genuinely helpful during our property search. Nothing has been too much trouble, and they have been brilliant at organising viewings at short notice to fit around our schedules. Highly recommended.
5/5
GoogleAdelina has been super kind and professional.
5/5
GoogleI was in a rush and was looking to move into Belvedere area within a week. I am so lucky that I was dealt by Lilia Ghenim. She is so amazing. She understood my situation and helped Me above and beyond imagination! She is a star without a doubt. I would highly recommend this service. And if you are lucky like me and have Lilia as your agent- then know that you are in safe hands!!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Rumana for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Lilia met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleBrilliant service and such friendly and professional staff. Best estate agents we have dealt with so far. Jacqueline was so helpful and made everything easy and lovely to deal with.PositiveResponsiveness
Thank you Rebecca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received with Jacqueline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI especially want to thank to Antoaneta, who is always there to help, a great professional and person. She helped us so much.
Thank you Diana for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Antoaneta and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHi Just wanted to say how pleased with Acorn Estate agents Especially Jackie who has gone above and beyond to be so helpful and nothing is to much troublePositiveProfessionalism
Thanks Helena for the 5 star review. Andrew Roberts - Customer Relations Manager
4/5
GoogleGood Service. Jackie was particularly helpful through out the process
Hi Amaka, we appreciate the positive feedback. It means a lot. Best wishes Acorn Customer Services
5/5
GoogleJacqueline Blisset was very helpful and professional. Her services have been outstanding and I would recommend. Mr A SinghPositiveResponsiveness, Professionalism
Thank you Manjit for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jacqui and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJacqueline was great help in our property search. Constantly keeping us up to date with new developments and worked extremely hard on trying to secure us the deal we wanted.
Thank you Richard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jacqueline and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAmazing experience with this estate agent. Rubeena made the process so smooth and I couldn’t thank her enough
Thank you Rebecca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Rubeena and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleCarys provided good service and support in selling my property. Always kept me updated and worked hard to maintain weekly viewings. Would highly recommend asking for Carys to support you in selling your property. Highly professional. Appreciate all your efforts.
Thank you for taking the time to share your positive experience, Alfrina. We are thrilled to hear that Carys provided you with excellent service and support throughout the selling process. Thank you again!
5/5
GoogleThe most organised, clearest communicating estate agents I've dealt with during my house hunt, and really helpful in sales progression despite quite a few twists and turns in the process.
Dear Imogen Solly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy experience with Acorn Belvedere Estate Agency, where I am currently purchasing a property, has been excellent. Agent Opoku and Arikson have delivered excellent customer service. In addition to sharing some important information with us, they are really professional. For anyone wishing to purchase property, I heartily suggest Acorn Belvedere. Agent Opoku and Arikson provided excellent service and support.
5/5
GoogleExcellent Service,Good communication and professional, reliable also dependable Thank you so much Antoaneta and LiliaPositiveResponsiveness, Quality, Professionalism, Value
Thank you Victor for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Antoaneta and Lilia. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleLilia at Acorn has been very pleasant, extremely efficient, and highly professional. She is exceptionally conscientious and nothing has been too much trouble for her. Despite these challenging times, Lilia found us an excellent tenant in under two weeks from first contact. We are delighted with the service we have received and will certainly be using Acorn again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Richard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat customer service received from Jacqueline Bissett from the Acorn Belvedere branch from the get go, from assisted viewings to keeping me posted of the entire sale process was fantastic. Highly recommend Acorn as they did a great job selling my house in a short period of time.
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
GoogleVicky at Acorn was outstanding. She understood our family needs and organised visits all around the area. Thank you for your dedication. Corinne & Family
Thanks for your wonderful feedback, Corinne! We're thrilled to hear that Vicky provided exceptional service and tailored visits to your family's needs. Your satisfaction means the world to us, and we look forward to assisting you again in the future!
5/5
GoogleVery pleased with the service from Acorn, Jacqueline in particular who is friendly, excellent at keeping the sales process smooth and prompt with communication. Having been renters up until now, we felt badly treated by estate agents in the past and didn't have a great impression of the sector until our interactions with Acorn, who have been faultless and a pleasure to deal with.
Thank you Alicia for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jacqueline and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GooglePositive experience with Adalina.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acorn's Belvedere office has 162 reviews across 1 platform: 162 on Google.
Acorn Belvedere is rated 4.9 out of 5 across all 162 reviews, and 4.9 out of 5 on Google from 162 reviews.
Acorn Belvedere, 75a Nuxley Road, Belvedere, DA17 5JN.
