Every review we hold for the Belper office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely fantastic service especially from David Sykes! It wasn't a straight forward sale but right from the outset he was so helpful and reassuring. I definitely would recommend the Belper office to anyone looking to sell their property!
Naomi · 12 April 2023
Agent replied · 6 February 2024
Thank you Naomi!
★★★★★ 5/5
GoogleVery helpful agents! Our agent is Felicity and she is very helpful, always kind and patient and very quick in responding to requests and solving issues. Highly recommended.
Weronika · 8 December 2023
Agent replied · 6 February 2024
Ah thank you Weronika. Great to hear that you had such a positive experience.
★★★★★ 5/5
GoogleYour Move Belper provided excellent service. Very good website, accurate valuation, handled all the viewings and sold the property within three weeks. The communication from then on was also excellent. Mollie did a great job from start to finish pulling the deal together and I wouldn't hesitate to use their services again.PositiveResponsiveness, Quality, Professionalism, Value
Bill · 20 June 2020
Agent replied · 19 June 2024
Good afternoon Bill. Thank you for the review. It's much appreciated. Glad it was a positive experience for you.
★★★★★ 5/5
GoogleVery helpful agents! Our agent is Felicity and she is very helpful, always kind and patient and very quick in responding to requests and solving issues. Highly recommended.
Weronika · 23 November 2023
Agent replied · 22 March 2024
Ah thank you Weronika. Great to hear that you had such a positive experience.
★★★★★ 5/5
GoogleI WOULD RECOMMEND YOUR MOVE BELPER.. GREAT TEAM.. GREAT CUSTOMER SERVICE.. ALL THE TEAM WERE REALLY HELPFUL AND ON HAND WHEN NEEDED.. COULDN'T REALLY FAULT THEM FROM BEGINNING TO END..
Liz · 10 August 2023
Agent replied · 6 February 2024
Thank you Liz! Much appreciated.
★★★★★ 5/5
GoogleI've used your move many times. The service has always been five stars. They sold my house in a week absolutely fantastic. Thank you for making everything go so smoothly.
Nicola · 10 August 2023
Agent replied · 6 February 2024
Hi Nicola. Thank you for the feedback. It is appreciated.
★★★★★ 5/5
GoogleA sound professional team, lead extremely well from the front by David Sykes. We would have no hesitation in recommending them to cater for all your needs, they do what it says on the tin!!
Sam · 6 February 2023
Agent replied · 6 February 2024
Thanks Sam. Much appreciated.
★★★★★ 1/5
GoogleAgents too busy to do viewing we did all but one of our own viewings. Agents put potential buyers off. One of the agents have damaged our front and back doors and they will now need replacing. An agent used our toilet during viewings. A client shown signs of coronavirus and this was not challenged by the agent and the viewing was allowed to continue. This client has now confirmed they have coronavirus and we are now showing signs. The shop has failed to act accordingly and close and not only put myself and my partner at risk but as part time carers for elderly family members they are also at risk. Your Move Belper won't take responsibility or liability. So sure consider Your Move Belper what could go wrong.
Clayton · 6 February 2021
★★★★★ 1/5
GoogleUNHELPFUL, INCOMPETENT & RUDE
What was meant to be an exciting first home viewing with my wife turned into a terrible experience. We took the day off work & left early in the morning to reach the postcode provided by these agents via email. We rang the agents to tell them we were there but could not see the property to which they did not really help or seem to know much about. After discovering that the actual property was 20 mins away from the provided postcode, we set off again whilst (this was already discouraging but we didn't want it to ruin our experience) . We called the agents again to tell them we were on our way and set off again. Once arrived at the property with excitement we were told to our surprise that the agent decided to just leave without informing us whatsoever. The staff seemed laissez faire about our distress, unbothered and after being passed from 1 staff to the other the final excuse we were given was "well some people just don't show" even though we have call records and e.mails to show we were on our way.
Farhaan · 7 February 2020
★★★★★ 5/5
GoogleThe team at Your Move were super in helping us with our property purchase. Helen is fantastic and I cannot recommend her highly enough; she made the whole process much less stressful. Thank you.
Amy · 7 February 2018
★★★★★ 1/5
GoogleThey are they are not helpful and have taken money off me for their needs! They tried to tell me something was in my contract which it wasn't never existed in the contract and they said I didn't need to read it all the way through. So they could take money off me for their benefits! I would never use this company again! People like this just want your money! Think wisely before you use them!
Tammy · 7 February 2020
★★★★★ 5/5
GoogleI was really impressed with the team at Your Move in Belper. They are so friendly and helpful and always responded quickly to any queries. I felt reassured throughout the whole process. Would definitely recommendPositiveResponsiveness, Quality, Professionalism
Emma · 20 June 2021
Agent replied · 19 June 2024
Great feedback! Thanks Emma. Very kind
★★★★★ 5/5
GoogleBrilliant and couldn't do enough, this was the 2nd time have used them, would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Alison · 20 June 2022
Agent replied · 19 June 2024
Cheers Alison. Very kind of you
★★★★★ 5/5
GoogleI would highly recommend the sales and mortgage services that Your Move, Belper offer. The staff are helpful and supportive, excellent customer service. Thank you to all of you. :-)
Lindsay · 7 February 2020
Agent replied · 6 February 2024
Thank you Lindsay! Much appreciated.
★★★★★ 5/5
GoogleGreat service from Felicity in lettings, very happy, five stars ⭐️ ⭐️⭐️⭐️⭐️
Lucy · 6 February 2023
Agent replied · 6 February 2024
She's a good'n. Thank you for the review Lucy
★★★★★ 1/5
GoogleUnprofessional appauling service. Never ever again. Avoided using these totally, despite finding houses I liked. Many superior estate agents in Belper. Avoid
Dan · 6 February 2021
Agent replied · 6 February 2024
Hello SpaceInvader2311. My name is David and I'm the Director of this Your Move franchise in Belper. I'm sorry you're so unhappy with our service. If you could provide a little more information I'll have a look into your dealings with us to see if I can offer a resolution. I appreciate you may not want to put your personal information on here so please send an email to me at belper@your-move.co.uk marked FAO David Sykes. Were you looking for a property to let or a property to buy?
★★★★★ 5/5
GoogleVery helpful letting staff
Andrew · 12 April 2023
Agent replied · 6 February 2024
Thank you!
★★★★★ 5/5
GooglePleasant, helpful staff
Jill · 23 March 2023
Agent replied · 22 March 2024
Thank you Jill!
★★★★★ 1/5
GoogleNever get back to you regarding lettings - ignored multiple contacts and never follow up on callbacks. Highly unprofessional.NegativeResponsiveness, Professionalism
Conor · 25 August 2020
Agent replied · 6 February 2024
Hi Conor. Really sorry to hear that you've had this experience. I'm David the Director of this Your Move office and I really like to speak to you if possible to discuss what's been happening and hopefully put it right.
Thank you for taking my call earlier. I hope this went someway to explain what happened. All the best in your search for a new property.
★★★★★ 5/5
GoogleWonderful, lovely, helpful staff!
Rebecca · 6 February 2023
Agent replied · 6 February 2024
Aw thanks Rebecca
★★★★★ 5/5
GoogleThoroughly professional & knowlegable staff, thank you so much for your help with our sale.PositiveQuality, Value
Starship · 20 June 2021
Agent replied · 19 June 2024
Thank you Starship Fighter!
★★★★★ 5/5
GooglePleasant, helpful staff
Jill · 6 February 2023
Agent replied · 6 February 2024
Thank you Jill!
★★★★★ 5/5
GoogleAmazing service received, especially from Holly, our selling agent. Would highly recommend Your Move Belper. Nothing was too much trouble.
Jane · 7 February 2020
Agent replied · 22 October 2024
Thank you Jane. Much appreciated feedback
★★★★★ 5/5
GoogleGreat service from start to finishPositiveResponsiveness, Professionalism
Lee · 20 June 2022
Agent replied · 19 June 2024
Hi Lee. Many thanks for the review, it's much appreciated. I'm very glad you've been pleased with the service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.