Trusted Agent profile
★★★★★
120 reviews across 3 platforms
237 Upper Newtownards Road, Belfast BT4 3JF
Part of Simon Brien Residential (East Belfast), see every office.
Simon Brien Residential (East Belfast)'s Belfast office at 237 Upper Newtownards Road is rated 4.5 out of 5 across 120 reviews on three platforms, including 71 Google reviews rated 4.5. The 46 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
FacebookCommunication was top quality. Even our viewers would comment on how quick in response & professional the entire Simon Brien team were. David was always at the end of the phone if I needed him and the lovely Barbara was a delight to chat too. The entire team have been great & I would highly recommend Simon Brien.
5/5
GoogleI initially dealt with Jonathan when negotiating a price for marketing and selling the property. He was very professional and courteous at all times Also fair to say that Jonathan was competitive in his pricing. Also dealt with Lana regarding viewings and updates. Lana always kept me up to date on viewings and transaction stages. I would have no hesitation using this office again in the future
5/5
GoogleJonny and the team at the Ballyhackamore branch were fantastic from start to finish. Very friendly and genuine and was always willing to advise where possible. Highly recommended.
1/5
FacebookNever rent from this joke of an estate agents. All they want is your money! Me and my girlfriend had been getting harassed from our neighbour who was a complete psychopath making false allegations. which the estate agents backed us up with for a while. After a few more harassment emails to Simon Brien they then took her side and decided to evict us which was perfect as we wanted to move anyway, next minute they decide to put a whole claim in for the deposit saying it wasn’t professionally cleaned. I’ve just paid £70 to erase the smell of pets from the house and don’t even have a pet 😂.
Think it was a rat they smelt. Because according to your girlfriend’s review, you were alleged charged £100, now £70?? Scuttle off and stop making fools of yourselves.
5/5
GoogleFantastic service from Jonathan Dickson and the team. I have found all the team to be extremely knowledge, professional and helpful. They have helped me with the selling of my house and with the completion of a home survey on my new …
5/5
GoogleJust completed the sale of my property thanks to the team at Simon Brien. Exceptional service from beginning to end - I couldnt recommend Jonny and the team enough.
5/5
FacebookI highly recommend Simon O'Brien Residential and in particular Robin Lyons who dealt with the sale of our house. He guided us through the sale in a professional and efficient manner achieving a price that we were very happy with. It is my honest opinion that this would not have been achieved with another agent.
5/5
GoogleFirst class estate agents. Nicola was fantastic in ensuring my house sale was completed in a quick and timely manner. She was professional but very approachable too. I would not hesitate to recommend them or to use them again in the future.
5/5
GoogleI’m not one to write reviews but I have to say the service and experience shown by Jonny really made our buying experience easy ! We had a very difficult vender but Jonny kept the ship from rocking ! Would highly recommend
5/5
FacebookRichard was fantastic throughout the sale of my property. Would highly recommend
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5/5
GoogleWe were very happy with the level of service from Simon Brien Resodential, East Belfast Office. Thanks to Sam and to Nicola for how matters were handled. Nicola’s professionalism and great communication made the whole process stress free. Thanks again.
5/5
FacebookKate kept me updated every step of the way when renting out my apartment. Highly recommend both Kate and Simon Brien
Was buying my first home for me and my family. Wife child at 11 and 5 months…went on holiday as we haven’t been over all the COVID experience. To come home and be told that they have giving are home away at an extra 15 thousand pounds. Because we never signed a piece of paper with are solicitor…JOKE and of course All because of money. The greed from this company is not on the owners are multi millionaires who don’t need an extra few thousand pounds ..USE…have left a family coming up to Christmas homeless. Stay clear…..WARNING…hope use are happy.
5/5
GoogleI can't recommend Sam and his team enough. From the outset they clearly explained the whole process and their friendly and professional approach made me feel at ease as I knew the sale of my house was in safe hands. Thank you!
5/5
FacebookWe recently completed the sale of our home with Mark at Simon Brien. He couldn't have been more helpful and communicated so well with us throughout the process which made everything much easier. We also purchased our new home with Gordon in Simon Brien. Again, he was super helpful and lead us through the process so well. We can't thank the team at Simon Brien enough!
Thank you for taking the time to review Simon Brien Residential. We are delighted that you chose to sell and buy through us and wish you all the happiness in your new home :)
5/5
FacebookI was delighted having Emma Brennan as our agent. She is not only professional she actually cares and goes above and beyond her duties. Emma made the process less stressful for all involved. I would be more than happy to recommend her services and Simon Brien residential.
5/5
GoogleI can't recommend Sam and his team enough. From the outset they clearly explained the whole process and their friendly and professional approach made me feel at ease as I knew the sale of my house was in safe hands. Thank you!
5/5
Facebookdecided in November to downsize my house in comber. called into simon brien office in newtownards and staff there great and so helpful from 1st contact and richard orr called out to my house and all went so well and smoothly after that.dreaded the moving house process but thanks to richard and staff in the ards office my house was sold quickly and the whole moving house went great.now im in a lovely new smaller house 2 weeks now.thank you to richard and staff for all the help given to me in my moving house as totally hassle free.
5/5
GoogleHave zero qualms about recommending Sam and his team at Simon Brien, have been using them for a number of years and have always found everyone to be very helpful, knowledgeable and timely.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleNicola was a dream to work with. It was so reassuring to know she was on top of everything. Thank you again for helping us move home!
5/5
GoogleA few weeks on, the dust has settled and looking back I can honestly say I couldn't be happier with our choice in going with Simon Brien. For myself and my partner, the estate agent market felt quite saturated and having lots of different people tell us broadly the same thing about both value and fees it was how everyone at Simon Brien made us feel that sets them apart. You can't shy away from how stressful balancing a sale and a purchase around the same time is but had it not been for someone like Nicola listening to my very regular flapping it would have been a million times worse. If you are thinking about what's different in the sea of people wanting to sell your house, hopefully these words help you make the right choice and pick Simon Brien!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat service from the Ballyhackamore team! Jonny was professional and friendly making it an easy decision for us to choose SB when selling our house!
5/5
FacebookCouldn’t recommend the Simon Brien team enough! Recently sold a property with them and the standard of customer service was exceptional. Mark ensured that both the purchaser and myself were well informed throughout the process, which led to a stress free completion. Will definitely be using SBR again on any future moves!
Thank you Laura for taking the time to pass on your feedback. We are delighted to be of help! If you need any help in the future, please don't hesitate to contact us.
5/5
GoogleMoving house is stressful but the team at Simon Brien Ballyhackamore made the process as easy as possible. They were excellent at keeping in touch with us and providing sound advice. Highly recommended!!
5/5
GoogleGreat service from the Ballyhackamore office, in particular Jonny who kept me informed every step of the way and helped make the process of selling my home straightforward and stress free.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Simon Brien Residential (East Belfast)'s Belfast office has 120 reviews across three platforms: 71 on Google, 46 on Facebook (across the whole business), 3 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Simon Brien Residential (East Belfast) is rated 4.5 out of 5 across all 120 reviews, and 4.5 out of 5 on Google from 71 reviews, checked 9 October 2026.
Simon Brien Residential (East Belfast), 237 Upper Newtownards Road, Belfast BT4 3JF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
