Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWe recently sold our house with Simon Brien and I have to say that the service, professionalism and knowledge of the market (especially in North Down) was fantastic. David Best who worked with us throughout the process was super. He understood our requirements and was there at every step of the way with advice, knowledge and really got to know the details of the property to be able to sell it to at its best. David (and the rest of the office team) managed to get great footfall through the property with many 2nd and 3rd viewings with in the matter of weeks.
I would highly recommend using Simon Brien to any one selling their property.
Hayden · 17 December 2021
★★★★★ 5/5
GoogleHighly recommend Sam Dickey and Team at Simon Brien Ballyhackamore.What is often a stressful experience for many proved to be very efficient and straightforward for us, with Sam’s support and expertise.Highly recommended for their professionalism and excellent communication throughout.
Claire · 18 June 2019
★★★★★ 5/5
GoogleI had purchased my house from Simon Brien and it had been such a positive experience I decided to sell with them also. Their valuation was realistic and based on many other similar properties in the area that they had sold. Their approach was professional and friendly and they got me the price I wanted and helped take away the stress of selling. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Deborah · 25 August 2022
★★★★★ 5/5
GoogleA Fantastic business to deal with, Jonny, Ciara & Susie where a pleasure to deal with, tried a previous estate agent who let me down, but Simon Brien came in and got my house sold :) so thank you very much for doing a great job for me, highly recommended.
Barrington · 24 March 2024
★★★★★ 5/5
GoogleNicola has been an absolute pleasure to deal with; an excellent communicator, very organised and lovely to deal with. She kept me updated the throughout the whole process and I couldn't recommend Simon Brien Ballyhackamore enough!
Steph · 18 June 2019
★★★★★ 5/5
FacebookSimon Brien were extremely professional, knowledgable and efficient in their handling of the sale of my property. It was an effortless process from start to finish. Much appreciated Tiffany Brien and Barbara Nelson!
Marc · 30 January 2023
Agent replied · 22 February 2025
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WhatsApp +1 (484)6298691
★★★★★ 5/5
FacebookVery happy with the service and advice we received when selling our property. Jonathan and his team were a pleasure to deal with.
Nicola · 26 January 2022
★★★★★ 5/5
GoogleExcellent experience when recently selling my house, Sam and the team are very experienced, friendly and professional. Would highly recommend.
Suzanne · 17 June 2022
★★★★★ 5/5
FacebookJust completed a sale of a property with Simon Brien. We worked closely with David and Barbara. As our buyers were from overseas our sale required a little more attention. They were always happy to help and go that extra mile. It should be their slogan as David said it to me regularly! Great lines of communication, great service and a pleasure to work with. Thank you guys
Nikki · 26 February 2022
★★★★★ 1/5
GoogleI found this company downright dodgy. They sent a pair of strange people down to my house with no member of their staff in attendance. These people wanted to build on our site without buying it, instead they would give us a share of the profits of the sale of the property they built. When I tried to talk figures they said 'today is not about numbers, It's about getting to know you.' I was unimpressed Simon Brien had sent them down and not attended to represent us. The next week the sign advertising our site was taken down. I phoned to ask why and was told 'you are in negotiations over the site'. I don't know whose interests they were representing but it certainly wasn't ours. I removed my house and site from the market immediately. David Menary then phoned me 6 times in a row but I had no intention of engaging in a conversation. This is not a client focused company. Avoid at all costs.
Eve · 18 June 2018
★★★★★ 5/5
GoogleI'm writing specifically to counter the frankly absurd negative review recently accorded by "PJ Swain". I'm the seller of the property he's complaining bitterly about, and I can confidently assert that a) Simon Brien have acted throughout with 100% professionalism, b) that he, as an estate agent himself, would have acted no differently, and c) that if he has ire to direct, he ought to direct it against me, not the firm I employed to conduct the sale of one of my buildings.
Briefly, this gentleman initially underbid against my asking price in a fairly transparent attempt to circumvent stamp duty, then eventually offered me the asking price. I told the agent that I was minded to accept it, but just a couple of days later the agent called to notify me that another interested party also wanted the building and had offered substantially more. Now, it is enshrined in legislature that a property agent MUST relay any and all offers up to the point of contract exchange, so what precisely was Simon Brien supposed to do? Withhold the information and then tell me later "oh we had a better offer for you but sure we figured we'd keep it secret!" Hardly - they HAD to notify me of a better offer and, with a recent brain tumour diagnosis and my first child on the way, there was no way I wasn't going to instruct them to extract maximum value from my investment at a time when every penny counted. Thereafter the decision was mine and mine alone - I have sufficient experience buying and selling properties in London, Birmingham, Merseyside and Belfast to know exactly how to manage a deal; Simon Brien were there to find buyers and assist me in the process, but the decisions were mine, and this man would have done exactly the same. Unless perhaps he wants us to believe that he'd have declined an ultimate profit of tens of thousands of pounds on some spurious principle? I highly doubt that.
Essentially, Simon Brien were instructed by me to sell one of my properties, and they did so expertly, efficiently and highly professionally. Sam Dickey, with whom I've worked before, is one of the few property professionals in Belfast whom I 100% trust, and Lana, his colleague, has been the very definition of helpful efficiency, and a delight to deal with. Perhaps the individual leaving negative feedback believes I should have turned down much more for my property than he was prepared to offer, but there isn't a soul in the city who would have acted any differently, and I don't believe for a second he would have either. Personally, I have no experience of buying through Simon Brien (although I have previously purchased 2 properties through Sam, and he was equally fantastic in this capacity) but as a seller this experience has been unparalleled for the ease and added value they've brought to the process. Seriously, whether a homeowner or investor / developer, you could do a lot worse than instructing these guys.
John · 18 June 2018
★★★★★ 5/5
GoogleHad great help from Jonathan Dickson, both selling my house and buying new apartment. Always replied to my emails. From the beginning got great advice, and everything went smoothly 🍾 …
Freda · 25 September 2024
★★★★★ 1/5
YellReally poor customer service
Like most estate agents, there are quite happy to take your money and after that you start to wonder what it is you've paid for. I think it's fair to say that for the first year at least, I did the vast majority of viewings myself. I had one person come to me directly as they had had a fight with the person in the office and didn't want to deal with them. They just called out to my house directly on the off chance that I'd be able to show them round, which I did. Makes you wonder how many other people have had fights with or put off viewing your property
Sarahlllllj · 14 November 2015
★★★★★ 1/5
FacebookAbsolutely furious with how my phone call was handled, completely unprofessional mocking there tenants down the phone without realising they haven’t muted there mic think this lady in question needs to attend a class is how to be professional!!
Tiernagh · 23 December 2020
Agent replied · 22 February 2025
Was buying my first home for me and my family. Wife child at 11 and 5 months…went on holiday as we haven’t been over all the COVID experience. To come home and be told that they have giving are home away at an extra 15 thousand pounds. Because we never signed a piece of paper with are solicitor…JOKE and of course All because of money. The greed from this company is not on the owners are multi millionaires who don’t need an extra few thousand pounds ..USE…have left a family coming up to Christmas homeless. Stay clear…..WARNING…hope use are happy.
★★★★★ 5/5
FacebookRichard Orr was brilliant, he didn't just sell us a house, he helped us find our home.
Danielle · 8 December 2021
★★★★★ 5/5
GoogleWe used Simon Brien to move house this month (Nov 2021). Jonathan and the East Belfast team were phenomenal throughout - helpful, courteous and going the extra mile for us as their clients. The sale was so easy for us as a result as they guided us through all elements. I would definitely use again and highly recommend.PositiveQuality, Professionalism, Value
Peter · 17 June 2022
★★★★★ 5/5
FacebookSBR has greatly helped me with the purchase & sale of property over many years. They manage my portfolio of rental properties very efficiently and trouble free. Very highly recommended.
With particular mention to Karen Turner & Thomas ODoherty, their vast knowledge, prefessionalism and great personalities make all transactions easy.
Many thanks to all the team for a great all round service.
Jim · 18 December 2021
★★★★★ 5/5
GoogleGreat team and excellent knowledge. Got us moved in a timely and professional manor. Jonathan was a pleasure to do business with.
Jbuller7 · 18 June 2019
★★★★★ 5/5
FacebookWe used Simon Brien to sell our house recently with great success. David Best handled our sale and went above and beyond to help us push our sale through, in addition to providing us with valuable advice to assist in our onward purchase. He helped make the stress of moving house that little bit easier! Would highly recommend 😄
Holly · 6 December 2021
★★★★★ 5/5
GoogleCiara was fantastic, would happily work with again!!!
Philip · 16 April 2022
★★★★★ 5/5
GoogleI found the staff at Simon Brien to be extremely helpful and professional. The commission they charged was very competitive and they really delivered with an excellent outcome on my sale. I would highly recommend my agent Sam in particular but I'm sure there are the highest standards throughout the organisation! Thanks again!
Christopher · 16 April 2022
★★★★★ 5/5
FacebookWe just sold our house with Mark Leinster & colleagues who were fantastic! So professional and helpful anytime we needed anything. Thanks again!
Frances · 10 November 2021
Agent replied · 22 February 2025
Thanks for your positive feedback Frances. We wish you all the best in your new home.
★★★★★ 5/5
GoogleI got a recommendation from someone who had used Simon Brien to sell their house and the two names mentioned were Barbara Nelson and Samuel Dickey. I was blown away by how professional yet personable these two were. …
Grainne · 16 April 2023
★★★★★ 5/5
FacebookRecently sold property with Simon Brien, great service, communication, marketing. Would recommend.
Noelle · 26 January 2022
Agent replied · 22 February 2025
If i enjoy this privilege all alone, it shows how ungrateful I am because I got this opportunity recommendations from a friend I was told that every achievement begins with a decision to try. Ignorance destroy so many opportunities, I’m a victim but I was convinced by the right person, I invest $1500 with Alicia Malone, I earned $15000 as profit and ever since I have been trading with her she has brought nothing but happiness into my home. You can also trade with her company now.
Email: aliciamalone770@gmail.com
WhatsApp: +1218 394-2379
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