Trusted Agent profile · Belfast
★★★★★
2,382 reviews across 2 platforms
Somerset House, Belfast, BT7 2FZ
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Belfast, at Somerset House, is rated 3.9 out of 5 across 2,382 reviews on two platforms, including 404 Google reviews rated 4.9.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
5/5
GoogleExcellent experience and service with Naoimh who helped let my property. Naoimh was extremely professional, helpful and her attention to detail was much appreciated. I would highly recommend Naoimh for her property services.
5/5
GoogleThe staff at Reeds Rains Estate Agents Ormeau road were brilliant at helping us purchase our first home. We dealt mainly with Alan and he was a model professional throughout, giving great advice and was a pleasure to work with. I would highly recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value
Thanks very much for taking the time to leave this review Eimear. Best of luck in your new home. Team RR
1/5
TrustpilotTOTALLY INCOMPETENT - NOT WORTH ONE STAR
HULL OFFICE IS NOT WORTH ONE STARTHIEVES!!!!!! AN ATROCIOUS, EXTREMELY INCOMPETENT, DISRESPECTFUL AND UNTRUSTWORTHY SET UP THROUGHOUT, WITH ADDED EXTRAS OF RUDENESS, LIES AND DECEIT THROWN IN FOR FREE FROM THE MANAGER. DO NOT USE ACCOMPANIED VIEWING, LEAVE PROPERTY UNLOCKED, WINDOWS OPENED AND LIGHTS ON. IN FACT, DO NOT USE THEM AT ALL. I WOULD NOT TRUST THEM WITH THE SALE OF A DOLLS HOUSE.
1/5
TrustpilotLiars telling me i have to pay 1 months…
Liars telling me i have to pay 1 months rent and deposit, payed it then when i was moved in they said oh no sorry you dont get your holding deposit back because your short on your deposit by exactly what i paid for a holding deposit. Nathan you sly little boy, shame on you.
Hello Casey - We're so sorry to hear that you have had a negative experience with us, could you please let me know which branch you dealt with so I can feed back to them?Many thanks,Reeds Rains
1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Our tenants recommended by reeds rains ransacked our home, didn’t pay rent, utilities for a year and cleverly avoided eviction. All this supported by reeds rains Preston. Don’t know how they can sleep at night.
I’m so sorry you have had a bad experience with us. We aim to provide satisfactory service at all times. If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards
5/5
TrustpilotExcellent service
Excellent service Friendly and kept us informed with progress
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and our team's communication.
1/5
TrustpilotHull office has no idea
Hull office has no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.
5/5
TrustpilotRental and House Sale
Thank you to all the Bamber Bridge staff for the excellent service provided by the lettings team over 13 years of renting and the Sales team for their team work and professional delivery in the sale of my property. When the pressure was on, they delivered and performed a great service. Helen especially in the rental and Alison in Sales, have both personally ensured that the pressure remained on the rental and sale ensuring completion of the property sale. A sterling effort and highly recommended. All calls and e mails responded promptly resulting in a great delivery and service. Thank You.
5/5
TrustpilotA thoroughly professional outfit.Very…
A thoroughly professional outfit.Very helpful throughout.
We appreciate your kind words and are glad to hear you found our service helpful. We strive to provide a positive experience for all our customers.
5/5
TrustpilotHonest answers
Honest answers to all questions, friendly staff and reliable.
Thank you for your kind words :)
5/5
GoogleReeds Rains were great helping me buy my home. Grainne was fantastic. She was in regular contact with me and always available throughout the smooth process.
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
TrustpilotThe st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
5/5
TrustpilotI’d like to say I am very happy with…
I’d like to say I am very happy with the great service recently provided by Claudia Tarr in the Wilmslow branch, she has been very professional, hard working and patient when finding tenants for my property. She’s an excellent communicator too: she’s willing to talk to you, she keeps you well informed, and takes on board your wishes and opinions. If you are looking for a reputable estate agent, look no further than ReedsRains Wilmslow.
5/5
TrustpilotWilmslow branch
Wilmslow branch Mark Latham and the team at reads rains have been excellent in the recent sale of my late fathers house .we can't thank them enough for all their help. Many thanks nigel and clive green.
5/5
TrustpilotReally Happy with the service from…
Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!
5/5
GoogleRecently completed a quick, very stress free sale of my property with Reeds Rains after switching estate agents. Naoimh / Rachel communicated with us at least weekly (often daily) giving us updates on where we were and what the next steps would be. The previous agent never once lifted the phone to us so we feel the girls went over and beyond what they needed to do. Little touches, such as being able to track our sale online via the website were great too. I can’t recommend these guys enough, definitely get in touch with them if you are thinking about selling, we only wish we had realised this 1st time round rather than wasting time with an estate agent who just didn’t care.
5/5
GoogleI rent from a private landlord through Reeds Rains. They have always been very attentive when things needed done around the house (even if the landlord is much less up for the task). Their visits are always prearranged and very pleasant. Especially with their last agent Naoimh, who was very professional making sure we are good and not needing anything. She was very respectful and simply a lovely person. Their staff are all so down to earth and genuinely interested in their tenants ☺️PositiveResponsiveness, Quality, Professionalism
4/5
TrustpilotA difficult year for us when dealing…
A difficult year for us when dealing with the estate of a bereaved relative in Scarborough. Everyone at the RR office in Scarborough have been helpful and professional throughout. Huge thanks to Rebecca and the team for your support.
5/5
GoogleWe had such a great experience with Naoimh at Reeds Rains when finding a new rental property. She's been more than happy to help with any queries, and has been so thorough when providing all the documents and making sure you're happy with everything! Thanks again Naoimh. 😊 …
5/5
TrustpilotFantastic team at the Hillsborough…
Fantastic team at the Hillsborough branch of reed rains professional polite and friendly Cheryl and the team there offer a first class service I would recommend this branch to sell your home thru
5/5
TrustpilotAbsolutely fantastic service
We recently bought our first house that was marketed by Reeds Rains St Helens, and cannot recommend them highly enough. Jane Kerrigan in particular was fantastic, and responded to all our enquiries very quickly, and was great at dealing with the solicitors and speeding things along. We will definitely be using them again in the future, and would advise anyone else to do so also!
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