Every review we hold for the Belfast office, from every platform, shown as written. First names only.
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1/5
TrustpilotVery poor customer service
Very poor customer service, terrible communication. When this was raised with them, it was completely ignored. Will deal with the other agent on this sale.
Paul Β· 8 July 2021
Agent replied Β· 17 June 2024
Hi Paul,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information such as the branch you had dealings with, referencing this review.Kind regards,Reeds Rains
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5/5
TrustpilotProfessional and Helpful
Professional and very helpful. Always responded quickly to calls and kept us updated regarding the property sale, advising us along the way
Amanda Β· 30 July 2024
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5/5
TrustpilotExcellent service by Niamhβ¦
Excellent service by Niamh Titterington! Following a couple of months of searching for the right rental property, I have come into contact with Niamh a few times now. Each time she has been friendly and accommodating, even staying late to ensure I was able to view a property I liked. Very much appreciated.
Leonie Β· 28 February 2022
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5/5
TrustpilotCommitted to service delivery 5*****
Thanks to ReedsRains letting Agents in Chorley, Leyland and especially BamberBridge I have enjoyed exceptional standards of service with the management of my portfolio and at this time would like to give particular mention to Katie Bonar who has seamlessly continued to maintain such high standards since taking over from her predecessor at that office
Chris Β· 3 November 2021
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5/5
TrustpilotReeds Rains
Reeds Rains - St Helens, Staff were incredible. Even though I didn't buy my first home through Reeds Rains they were still able to help me find the best mortgage out there. They even beat a deal I had been quoted from own bank who I've been with for the last 14 years. Couldn't be happier π€
Dane Β· 22 June 2021
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5/5
TrustpilotReeds Rains Rothwell - Maria H
Reeds Rains Rothwell, Maria Hammill what a superstar. We started our house buying journey in july 2021!!! 9 months later Maria got us over the line . Kept us up.to date every step of the way and went out of her way to help. Couldn't reccomend her highly enough...over the moon. Thank you.
Caroline Β· 20 February 2022
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5/5
TrustpilotREEDS RAINS BURNLEY - DAWN
This was our first experience of Reeds Rains and Dawn in the Burnley branch was fantastic. Great comms and really helpful. She made the process of purchasing our first buy-to-let investment a lot easier. We intend to use their tenant find service as we know weβll get good service. Thank you!
Rachel Β· 30 May 2022
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5/5
TrustpilotThank you Adele Coleman
I would like to immensely thank Reeds and Rains agency for the attention they have given me since the beginning of the process of renting my house.However, I must mention Adele Coleman who was extremely polite, friendly, and always available to help me in my process.Adele, YOU ARE THE BEST πThank you VERY MUCH ππΌππΌππΌ
Sabrine Β· 28 October 2021
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5/5
GoogleWe recently used reeds rains to sell our house and we were impressed with their knowledge and communication the whole way through the process.PositiveProfessionalism
Stevie Β· 25 August 2021
Agent replied Β· 16 June 2024
Thanks for the feedback Stevie. Thank you again for your business. Team RR.
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1/5
TrustpilotThey let us down when buying our first β¦
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
Jason Β· 18 August 2017
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5/5
TrustpilotReeds Rains York
Reeds Rains, York have just sold a property on our behalf going through an incredibly difficult solicitor. The many staff I spoke to were excellent but in particular Ms Annie Sutton who went above and beyond the call of duty to bring the sale to a positive conclusion. I cannot recommend them highly enough
Mrs Β· 17 December 2021
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5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
Harriet Β· 1 April 2022
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5/5
Trustpilotamazing from start to finish wouldβ¦
amazing from start to finish would highly recommend
Steve Β· 20 June 2023
Agent replied Β· 17 June 2024
Thank you for the review!
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5/5
TrustpilotExcellent Reeds Rains Reddish Branch
We approached Reeds Rains Reddish Branch to sell my dads property and throughout the whole process have had superb service from all the team. They offered first class service and advice in the sale of his house and we would highly recommend Reeds Rains Reddish Branch in any buying or selling process. First class service.
Pete Β· 30 September 2021
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5/5
TrustpilotJade from Reeds Rains Prescot
Jade from Reeds Rains Prescot helped me out an awful lot. Very understanding when speaking with myself. Had a little trouble with referencing some back and forth. But Jade handled this amazingly for me and had this resolved fast and efficiently. She is an asset to the Prescot branch.You should be proud.Thanks JadeJack AnthonyWokingham Grove
Jack Β· 29 September 2021
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5/5
TrustpilotThis company delt with the seller weβ¦
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
GLENN Β· 20 November 2021
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5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
Buke Β· 14 July 2024
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5/5
TrustpilotExcellent Service
I have recently purchased my first property through Reeds Rains. The experience was extremely positive and as a first time buyer they assisted me through the process. Alison and Becky at Bamber Bridge Branch assisted me with my purchase and I cannot thank them enough as I am now in my dream first home.
Molly Β· 9 November 2021
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5/5
TrustpilotKaty from Congletonβs branch was superβ¦
Katy from Congletonβs branch was super helpful, as a tenant she kept me fully informed during the whole process, was very approachable and efficient and a pleasure to work with
Sam Β· 25 October 2019
Agent replied Β· 17 June 2024
Hi Sam - Thank you for your great review!Many thanks,Reeds Rains
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5/5
TrustpilotSue from Reeds Rains Macclesfield is a star.
I honestly feel that if I hadnβt had the help from Sue at Reeds Rains Macclesfield then the purchase of my property would never have gone through. They are all so helpful and friendly at the office and always try and sort out any issues we had. Canβt thank them enough. Definitely recommend.
Alex Β· 1 January 2022
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1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
Anonymous Β· 10 October 2023
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5/5
TrustpilotReids and Rains Rhyl, What a team!
With regard to Reids and Rains Estate agents Rhyl, we have found that during the sale of our property they have been very professional in every way. They have kept us informed throughout the sale of viewings etc. Telephone calls always answered in a friendly manner. No hesitation in recommending them as a professional Team.
Sandra Β· 10 August 2021
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5/5
TrustpilotStunning Service from Bamber Bridge!
The team at Bamber Bridge have been exceptional - the work that Donna Hargreaves has put in over the last few months has been incredible, special mention to her and also Alison Whiteside - thanks to them, I have the home that I wanted, and I couldnβt be more grateful!
Tom Β· 19 May 2022
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5/5
TrustpilotThe St Helens branch
The St Helens branch have been extremely helpful throughout the entire process of me finding a new rental property, I was updated at every stage. I have spoken to several different agents over the last few weeks and it was nice to speak to an agent who actually cared.
Ben Β· 28 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.