Trusted Agent profile · Belfast
★★★★★
2,377 reviews across 3 platforms
350 Upper Newtownards Road, Belfast, BT4 3EX
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Belfast, at 350 Upper Newtownards Road, is rated 3.9 out of 5 across 2,377 reviews on three platforms, including 475 Google reviews rated 4.9. See how it compares with other estate agents in Belfast.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
GoogleChanging tenants is always a worrying time but Matthew at Reeds Rains took all the stress away. He got quotes, organised all the work which was top class and gathered a choice of tenants within a week of the work being done!! Thanks Matthew!!
5/5
GoogleI would recommend Reeds Rains having dealt with my recent sale. There were a lot of viewers and this was well managed and Martin Armstrong keep me informed and dealt with queries throughout the process. All completed smoothly and successfully at a competitive price.
5/5
TrustpilotHayley Hughes and the Reeds Rains team…
Hayley Hughes and the Reeds Rains team at the St. Helens branch have been superb in helping me to sort out a rental property I have in the St. Helens area. After being messed around by a tennant and an 'unhelpful letting agent in the local area' I can't believe how much their professionalism has put another local letting agent to shame. I wish I'd been with them years ago, and would urge serious landlords to stop wasting time and money on other letting agents. Although landlords may consider the costs to be slightly higher and think they are saving money in my opinion, Reeds Rains offer great value for money, also, their insurance cover for landlords including legal cover by arc legal has saved me a lot of hassle, and been very helpful in responding and recovering money owed, again, very well worth the initial amount paid!by going to lesser letting agents EXCELLENT.
5/5
TrustpilotWakefield Lettings
Very pleased with the Lettings team at Wakefield . Samantha and Claire have done a great job finding two suitable tenants and kept me informed along the process . They’ve definitely gone above and beyond when there’s been issues . Interestingly I was considering using Reeds Rains earlier last year but circumstances changed, however I was impressed with their professionalism and support even though I didn’t end up letting at that point . So much so I didn’t look anywhere else when the flats became free.
5/5
Trustpilot5 Star Review
Gemma Wayman took over the letting process for me on my property in Durham. From our first conversation it was clear to me that Gemma’s enthusiasm and knowledge of letting properties was going to be the right fit for managing my property. She had everything covered from day 1. She had a friendly style and professional attitude that meant the property was let out in 2 days after being on the market. If your considering using Reeds Rains I would highly recommend them. That’s why I’m leaving this 5 Star Review.
5/5
TrustpilotGood Estate Agents in Stockton!
Steve, Andrea & Jessica at Reed Rains' Stockton-on- Tees, were most helpful throughout all the months they acted for us in the sale of a property which was part of an Estate for which we were The Executors. Neither of us lived in that area & we had never even visited the property! At all times they were courteous, very efficient, understanding & supportive. I can recommend them most sincerely.Well done!!Malcolm
1/5
TrustpilotHaving been a landlord and using Reeds…
Having been a landlord and using Reeds Rains for 8 years, their service is now at an all time low. My tenants have paid their rent to RR but RR still have 2 months in their account and not mine. They have failed to provide legal documentation as required and really don’t care. Consider using a better agent!
Hi Ian - I'm really sorry to hear this. I will message you separately to get some more details, kind regards
5/5
TrustpilotChorley Office Reeds Rains
We recently sold a property with Reeds Rains Chorley officeThey were the second agent we went with and I started off feeling I would be as disillusioned as I was with the first company but I was wrongRoy who dealt with us from start to finish was excellent in the fact he actually rung when he said he would updated you when he said he would chased matters up on time liaised with other parties spoke to you as if he actually gave a dam In todays market where you get used to second rate service it was refreshing and rare to get such amazing professionalism Well done Reeds Rains keep hold of Roy you’re lucky to have himDeborah
5/5
GoogleProfessional & personal service from start to finish. Martin Armstrong is a fantastic asset to this Branch. Thank you
5/5
TrustpilotReeds Rains were professional
Reeds Rains were professional, helpful and realistic with their valuation. We sold our property within 2 days of it being advertised on line
5/5
TrustpilotThe estate agent has been very helpful…
The estate agent has been very helpful and supportive in keeping us informed of the progress of the sale.
Thank you for taking the time to share your positive experience. We're delighted that our estate agent's assistance and communication throughout the sales process met your expectations. Your satisfaction is our top priority, and we're thrilled to have been able to support you successfully.
2/5
TrustpilotTrying to sell a house has been…
Trying to sell a house has been difficult. Staff telling me that something is a legal requirement, when it is a company policy. Staff do not want to discuss your concerns and the it is nothing to do with me, it is the managers decision, syndrome prevails. Very disappointing.
Hello Andrew, I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: Antonia.Bowler@lslps.co.uk. I will be happy to investigate the matter further.Kind regards, Antonia Bowler, Marketing Assistant
5/5
TrustpilotI would like to thank Ted from Reeds…
I would like to thank Ted from Reeds Rains Acklam branch who showed us round a property in Marton Manor. Ted was really professional and helpful and was very knowledgeable.
1/5
TrustpilotThe Plaistow branch is terrible
The Plaistow branch is terrible, very rude staff with very unhelpful and aggressive attitude! The maintenance department team are very unpleasant and unapproachable! DO NOT RENT FROM THESE PEOPLE
Hi Christopher,I'm sorry this has been the experience you have had with one of our branches. We would like to look into this matter further for you, we will send a request for more information and this will come directly from Trustpilot.Regards,Reeds Rains
4/5
TrustpilotBamberBridge apartment sale…
The apartment sale was lengthy but Alison at the BamberBridge branch of Reeds Rains was brilliant - helpful, on the ball keeping us updated and always ready with a smile!
5/5
TrustpilotBurnley Branch
Dealt with Dawn at the Burnley BranchVery helpful, friendly and efficient. Constantly kept in touch, and never a long wait for replies to emails. Pleasure to deal with! Thanks for all the help and paitence!
5/5
TrustpilotNiamh has been extremely helpful and…
Niamh has been extremely helpful and very personable, which is a lovely quality and makes the process of looking for a new home much less stressful.Thank you for your help Niamh!
5/5
TrustpilotHighly recommend Reeds Rain SALFORD…
Highly recommend Reeds Rain SALFORD QUAYS branch, the service was brilliant!!! Extremely professional and supportive!! Quick responses and helped to sell my property so much quicker via the Modern Auction, massive Thanks to Todd and Averil x
5/5
TrustpilotLauren at Bamberbridge Branch
For over 5 years I have received nothing but excellent service from everyone who works within this team. All have diligently and seamlessly managed my rental property portfolio on my behalf. As proof of the whole teams quality in supporting each other within branch I will particularly mention Lauren who since joining the team, has also smoothly integrated and adopted the same high standards of service practiced by her colleagues, qualities for which I am truly thankful.
5/5
GoogleFantastic Estate Agents. Martin was in constant contact, process of buying went so smoothly. Thanks!
5/5
TrustpilotLucy was absolutely brilliant with us
Lucy was absolutely brilliant with us, she’s helped all the way through and has kept us updated on everything through it all!
5/5
TrustpilotReeds Rains did an excellent job for…
Reeds Rains did an excellent job for our flat purchase. Gemma could not have been more helpful and was always available whenever we phoned. They went above and beyond, even driving to the flat after hours to let us in when we wanted another look around to measure up halfway through the purchase. Great service, thanks guys.
Hello Cheryl - Thank you for taking the time to write an positive review, we wish you the best in your new home.Many thanks,Reeds Rains
4/5
TrustpilotSelling
Got things moving fast. Kept us informed and followed up any viewings.
Thank you for your kind words. We appreciate your feedback and are glad to hear you had a positive experience.
5/5
TrustpilotHighly recommend their Rhyl office
Highly recommend their Rhyl office. Fantastic team who supported us throughout the selling of our property. Tom the manager I would certainly recommend he went above and beyond in assisting us with buying our new property. Always kept in touch checking how everything was going. Friendly and helpful at all times.
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