Trusted Agent profile · Belfast

Property Link (Belfast) Belfast reviews

3.3

★★★★★

144 reviews across 1 platform

36 Lisburn Road, Belfast, BT9 6AA

Property Link (Belfast)'s office in Belfast, at 36 Lisburn Road, is rated 3.3 out of 5 across 144 reviews on 1 platform, including 144 Google reviews rated 3.3.

Google logo

3.3 / 5

144

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

5/5

Google

Excellent attention to detail and a great professional service for landlords!

JEREMY · 26 March 2026

5/5

Google

Used the services and advise of Property Link NI for the purchase of my apartment in Belfast. Barry's expertise knowledge of the local property market was a big help, and helped me use the right channels during the sales process. Barry is a wealth of local knowledge when it comes to buying in Belfast! Don't go anywhere else!

John · 23 June 2019

1/5

Google

I've rented in two different properties with this company over the past 4-5 years. 4 months into living at one address on a 12 month contract we were asked to decide within the week whether or not we'd sign for another 12 months. When we asked for additional time to consider they retorted that if we did not respond by then end of that week they'd begin to arrange viewings in the property. After having lived at that address for nearly 2 years, we decided to end our contract a few months early as we'd found somewhere else to live, not managed by propertylink. We paid the 'readvertising' fee as stated in our contract, however no advertising of the property was created until we asked about it a few times. An acquaintance had reached out saying they'd like to view the house and possibly take on the contract from us, when I passed their contact details on to propertylink, I received several emails badgering me for the 'readvertising fee', despite having already paid it. When I asked what the fee was used for I was met with hostility. I then posted a review here about this experience. I shortly received an email from Jamie informing me that despite paying the fee, they were "doing us a favour" by letting us out of our tenancy early and that they had no obligation to do so and no obligation to return said fee. Coercion isn't a good look. Our deposit was held with TDS which emailed myself after a few weeks to say they had no response from propertylink and if I could try contact them. When I did I was met with "but we're moving the office, that's why there's maybe a delay". You had no delay in taking a deposit and by that stage 2 months of rent from the new tenants though? In this cost of living crisis, withholding hundreds of pounds from someone for 2 months and no apology just isn't acceptable.

Niamh · 26 August 2023

1/5

Google

Paid double deposit and 3 month rent in advance. They promised to call and make an appointment to collect keys but never did. When calling to ask, they ask for a number to get back to but they never did. Keys were late for 1 month and they refuse to refund the month that they delayed in giving the keys.

Clement · 24 June 2014

5/5

Google

Jamie in Property Link NI managed the sale of our house in East Belfast. From assessing the property value, advertising and arranging for viewings. The sale went through in record time. Communication was excellent, reducing the usual delays associated with conveyancing. Genuinely extremely satisfied and will definitely use them again.

Nick · 16 April 2023

Agent replied · 21 June 2024

Hi Nick, Thank you for your kind words. We enjoyed working with you and will be more than happy to assist you in the future with any future purchases or sales of properties. Thanks Jamie

5/5

Google

Jamie was so welcoming and friendly when he showed us around the property's. He was so helpful and was able to answer all the questions we had about the property . After submitting our application, we got a response the next day. We would definitely recommend using Property Link!

Abbie · 16 April 2021

5/5

Google

I've been with Property Link NI for 2 years, and their service is outstanding. Lisa, in particular, responds promptly to any concerns or faults, ensuring quick and effective resolutions. During my recent house application, Lisa provided a stellar reference that played a crucial role in securing my new property. Her commitment to customer satisfaction and a proactive approach make Property Link NI a top-notch choice. Highly recommended!

AZEEZ · 24 March 2024

4/5

Google

My recent experience with Property Link Estate Agents has been a very positive experience. They have been very active on getting my property up for sale, good at arranging viewings and being very pro active in their communication. I would recommend dealing with them.

David · 16 April 2021

5/5

Google

What an excellent experience renting my house out through Property Link - I would highly recommend to anyone in the Belfast area! Ross went above and beyond to make the process straight forward, took the time to understand my wants and …

Orla · 16 April 2021

5/5

Google

Lisa my Agent was very helpful, responsive and patient! With one meeting, she managed to show me a place that meets my requirement. Highly recommended as the team are very professional and responsive! Thank you Property Link !!! you have an awesome team!

Matt · 22 June 2020

5/5

Google

Top marks to Barry and Property Link for all their help and the efficient way they have sorted out my rental issues. Appreciate all your help and would certainly recommend your company. Many thanks.

Anne · 28 March 2025

5/5

Google

I have let property through this agency for many years and am very satisfied with the service they provide. They are quick to respond to any queries and are very pleasant as well as efficient. Jamie and Sarah have been amazing especially in recent months and nothing has been too much trouble.

Naomi · 22 June 2021

Agent replied · 21 June 2024

Thank you for your feedback Naomi, we have really enjoyed working with you!

5/5

Google

I’ve been working with Jamie on the sale of a house. Jamie has been great in keeping me up to date, promptly answers any questions and offers sound advice. First class service.PositiveResponsiveness, Professionalism

Natasha · 24 August 2021

4/5

Google

As a landlord, Property Link offers a competitive and professional service.The girls in the office are very proactive at attracting good tenants. Properties have been let quickly and are well managed. Overall,I am very satisfied with the service provided by Property Link.Sophie,in particular, has been first rate.PositiveResponsiveness, Professionalism, Value

Christine · 24 August 2020

Agent replied · 21 June 2024

Thank you so much for your positive words!

5/5

Google

I've not had a better experience with letting agents in terms of getting fixes/ repairs done upon moving into the flat. Lisa did a great job of sorting the place out and negotiating with the landlord. I haven't had any other letting agent do that for us. Thanks!

Rydog179 · 24 March 2024

5/5

Google

Great agents. In particular, Ross was very helpful at organising things for me. A very efficient process and made moving seem easy! Would definitely use them again.PositiveProfessionalism

Emma · 24 August 2021

1/5

Google

Terrible estate agents. The house was not cleaned before we moved in. Communication was awful. Garden full of rubbish. I rented along with other students and property link tried to scam us out of our deposit! They staged photos of 'items' left behind for which they tried to fine us also. Unlucky for them I knew better and had taken photos of every inch of the house when I moved in (and emailed them a copy so as to time stamp the images). We left the house in a much better condition on leaving. We fought their charges through our tenancy deposit scheme and unsurprisingly won. AVOID AT ALL COSTS!

K · 13 January 2020

1/5

Google

Terrible estate agents. The house was not cleaned before we moved in. Communication was awful. Garden full of rubbish. I rented along with other students and property link tried to scam us out of our deposit! They staged photos of 'items' left behind for which they tried to fine us also. Unlucky for them I knew better and had taken photos of every inch of the house when I moved in (and emailed them a copy so as to time stamp the images). We left the house in a much better condition on leaving. We fought their charges through our tenancy deposit scheme and unsurprisingly won. AVOID AT ALL COSTS!

First · 12 December 2019

1/5

Google

Terrible estate agents. The house was not cleaned before we moved in. Communication was awful. Garden full of rubbish. I rented along with other students and property link tried to scam us out of our deposit! They staged photos of 'items' left behind for which they tried to fine us also. Unlucky for them I knew better and had taken photos of every inch of the house when I moved in (and emailed them a copy so as to time stamp the images). We left the house in a much better condition on leaving. We fought their charges through our tenancy deposit scheme and unsurprisingly won. AVOID AT ALL COSTS!

Kyle · 23 June 2019

5/5

Google

A few months ago I did some part-time contracting work for property-link & I cannot emphasize how fantastic the people that work at property-link are. The knowledge gained from being around experts in their field has been invaluable! Very grateful for my time there!!!PositiveQuality, Professionalism

WorriedBubble · 22 June 2020

Agent replied · 21 June 2024

Hi Rory, Thank you so much! We can't wait to welcome you into the office again.

5/5

Google

Have dealt with Barry on numerous occasions, he's very friendly, proactive and has a great depth of knowledge on the local market. Has given me great advice and would highly recommend.

Nigel · 23 June 2019

5/5

Google

I would just like to thank the team in assisting me to find suitable accommodation in the lockdown. They have excelled themselves in finding me a home despite the difficult situation we are all in. Amazing service I would definitely recommend this agency.

Thomas · 22 June 2020

Agent replied · 21 June 2024

Hi Thomas, Thank you so much for your kind words! We continue to strive to support all of our tenants and clients through this difficult time.

1/5

Google

the worst agent ever. After ended contract with them for 3 year, every time thinking of them I’m still furious about how unprofessional they can be and how rude they were with me.

Lang · 26 August 2024

1/5

Google

Dreadful organisation - will milk tenants for everything it can. No communication between staff and beware of the contract they will charge penalties for absolutely everything- - £15 if you don't replace a light-bulb - £ 5 if they have to throw out anything after you move out - even if it was previous tenants - £ 25 admin fee if you forget to cancel a direct debit so they can return it. They also screwed up by telling us that there were going to be people moving in the 1st September - despite the fact that we had signed a contract until the 1st Oct and wanted us to move out early. Do yourself a favour - don't bother.

Conor · 23 June 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Property Link (Belfast)'s Google reviews

Questions about Property Link (Belfast) Belfast

How many reviews does Property Link (Belfast) Belfast have?

Property Link (Belfast)'s Belfast office has 144 reviews across 1 platform: 144 on Google.

What is Property Link (Belfast) Belfast's rating?

Property Link (Belfast) Belfast is rated 3.3 out of 5 across all 144 reviews, and 3.3 out of 5 on Google from 144 reviews.

Where is Property Link (Belfast)'s Belfast office?

Property Link (Belfast) Belfast, 36 Lisburn Road, Belfast, BT9 6AA.

The Trusted Agent

Is this your office? Claim your page.