5/5
GoogleWent through the viewing process very quickly and smoothly. Darrell was lovely when we met him at the property. Kirby was excellent and very quick to respond over extended working hours. Thanks guys.
Trusted Agent profile · Belfast
GOC Estate Agents Belfast reviews
★★★★★
439 reviews across 1 platform
147 Stranmillis Road, Belfast, BT9 5AJ
Part of GOC Estate Agents, see every office.
GOC Estate Agents's office in Belfast, at 147 Stranmillis Road, is rated 4.7 out of 5 across 439 reviews on 1 platform, including 439 Google reviews rated 4.7.
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Reviews
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
Google5/5
GoogleEveryone very helpful and made the process extremely easy for us.
5/5
GoogleStaff extremely kind and accommodating. Helped ensure a pleasant letting experience.
5/5
GoogleI have recently moved into an apartment that I sourced through GOC Estate Agents. I was impressed by their professionalism and friendly manner. It was an extremely easy process and Jonathan Killen as well as Dara McPeake were fantastic in keeping in contact and providing me with up to date information in the lead up to the move in date. It was a seamless and excellent service. Thank you Jonathan and the team. AislingPositiveResponsiveness, Quality, Professionalism
5/5
GoogleKirby and her team did a great job. Nice people who were super-helpful and quick to respond at every stage. Can't recommend them highly enough.
Agent replied · 16 June 2024
Thanks for taking time to review and give us a 5* rating Shaun, it really is appreciated. Great feedback for the team.
5/5
GoogleWe cannot recommend GOC Estate Agents highly enough. We were met with complete professionalism and expertise from the moment we viewed, what is now, our new home. No matter what the issue was, Kirby and her team answered every query instantly. The sale of our property and the purchase of our new house were both conducted seamlessly. Kirby’s personal engagement removed the stress that goes with the process by keeping us informed at every step. Our move was brought forward two days before lockdown was announced. A fantastic service from valuation to completion. Thank you Kirby, and the entire GOC team. Mark and Amanda Robinson
5/5
GoogleBought house recently .GOC provided First class service, clarified all my doubts in detail . Eileen is very helpful. Thanks GOC
Agent replied · 16 June 2024
Thank you for taking time to review us. Your 5 stars are very much appreciated.
5/5
GoogleGOC marketed my BT8 house for sale in late summer 2021. I was well looked after from start to finish. Adam was professional and very responsive throughout. Top class service at a reasonable cost.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Thanks for taking time to review your experience with us Ryan, we really appreciate the 5* feedback.
5/5
GoogleWe cannot thank Kirby and the staff of GOC enough for the work they have put in to secure the sale of our house. Communication was excellent throughout and they really did go the extra mile to ensure things were dealt with to a professional standard. We highly recommend them to anyone selling or buying their new property.
5/5
GoogleThank you Kirby & Jonathan for handling sale of my property. You made it look so easy. You are someone who makes the difference everyday. So grateful. Your commitment & professionalism mean more than you know.
Agent replied · 16 June 2024
Thank you for your kind 5* feedback. It really does make a difference to the team to read your kind words.
5/5
GoogleFirst time buyer with GOC. Kirby was amazing. Friendly, helpful and accommodating throughout the process. Would not hesitate to recommend.
Agent replied · 16 June 2024
Thanks so much for your wonderful 5* review Daniel. We really do appreciate your feedback.
5/5
GoogleOur experience with GOC Estate Agents Ltd was exceptional. Communication was so prompt at all times throughout the process, a very high level of personal and focused attention to us as a client, it just could not have been any better.
5/5
GoogleIt was my pleasure to be with GOC for the last 5 years and I had a great experience with the whole team. they were very helpful and supportive. Many thanks for their continued professional cooperation . I gave them score 5 as they well deserve it and more Dr.Elham Gad
Agent replied · 24 December 2024
Thank you for your 5* review. We have very much enjoyed working with you over the last 5 years. All the very best in your new home.
5/5
GoogleGOC, and in particular Kirby, were fantastic to work with as we were looking for a rental property. They were professional, responsive and incredibly helpful. Highly recommend working with them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Thank you Brian, your 5* review is very much appreciated.
5/5
GoogleJohnny and the team at GOC provided an excellent service during the recent sale of our property. The professionalism, efficiency and competitive rates really set them apart from other agents. We would highly recommend GOC and look forward to working with them again in the future.
Agent replied · 16 June 2024
Thanks for your review Sean. We look forward to working with you again.
5/5
GoogleKirby was fantastic in helping with the sale of our house, especially when there were any problems. Always responsive, reassuring and professional and gave great advice with a cheerful demeanour. Thank you for everything- we really appreciate it!PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Thank you for reviewing your recent experience with us. We're delighted to get 5 stars!
5/5
GoogleSale was expertly managed with regular updates. Communication was superb took stress out of house moving.
1/5
GoogleI get that it's a landlords market in Belfast, but poor service from GOC Viewed a property, liked it and enquired about applying to rent. Following their process and... Silence. No response to my multiple emails. A poor poor service from the team. Do better.
Agent replied · 10 December 2024
Hello H, very sorry to hear you did not get the service you expected. I would like to look into this further to help us do better in the future. Please contact me directly nichola@gocestateagents.com
5/5
GoogleKirby and her entire team are a pleasure to deal with and are professional, highly experienced, they make everything smooth, seamless, they take care and time in sourcing the right property to suits your requirements, are great at vetting tenants and obtaining those who look after the property / pay rent on time etc . If repairs are necessary they can organise all, again removing stress for landlords etc . They are very approachable and give a personal touch Alot of estate Agents do not have . Rolls Royce treatment afforded throughout. Keep up the good work !!
5/5
GoogleIt was my pleasure to be with GOC for the last 5 years and I had a great experience with the whole team. they were very helpful and supportive. Many thanks for their continued professional cooperation . I gave them score 5 as they well deserve it and more Dr.Elham Gad
Agent replied · 25 August 2024
Thank you for your 5* review. We have very much enjoyed working with you over the last 5 years. All the very best in your new home.
5/5
GoogleAfter spending months dealing with nearly every estate agent in Belfast to no avail and weeks of frustration, we eventually came in contact with GOC, and specifically Kirby and Ronan. They instantly began trying to understand exactly what kind of property we were looking for, rather than simply organising multiple viewings for properties that didn't reflect their pictures. GOC on the other hand were professional, polite, and extremely communicative, letting us know how the application was progressing at all times, even messaging us after hours and at the weekend. We had nearly lost faith in our house search, but Ronan and Kirby restored it and more. A big thanks to all at GOC. Simply put: Best Estate Agents in Belfast.
Agent replied · 16 June 2024
Thank you for your wonderful feedback. The team really appreciate it.
1/5
GoogleFrom the start, GOC made our lives extremely difficult. When we moved into a flat we rented from them, the bed was supported by cans of paint. The roof was leaking. The cooker hood had a grease leak. And the flat had a severe mould problem. It was only when the Belfast city council got involved did GOC care to do anything at all. Then when it came to moving out, GOC orchestrated a sham to try and take our bond. Once we said we would be raising the dispute with the TDS NI - miraculously - GOC did not seek to take our bond anymore. Everything about our experience with GOC was unbelievably shocking and poor. Awful.
Agent replied · 16 June 2024
We are very sorry to read this. We always try our best in every situation. If we have fallen short we apologise. We have explained the circumstances around your issues and around a junior member of staff communicating with you in error, which we stood over. We thank you for your feedback and will use it to help better improve our services in the future.
5/5
GoogleWe were struggling to find a place for months but when we got in contact with GOC they were brilliant! We felt valued as they really engaged with us when other agents didn't. They listened to what we wanted and offered plenty of wonderful properties for us to view and consider. We found one we loved, they gave us a viewing really quick and within a few days our application was accepted, with them keeping us in the loop all along the way! Couldn't have asked for better service and would not hesitate recommending them to all my friends and family! Goooooo C!!!!PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Thank you very much for your wonderful feedback. The team really appreciate it.
5/5
GoogleKirby and her team have been amazing from start to finish. She has made the whole process of selling our home seemless. Would highly recommend this team if you are looking to sell your house.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Hi Heather, thank you so much for your kind 5* review. You've made our day!
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Tell us what you need and we'll put you in touch. GOC Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belfast.
