Every review we hold for the Beeston office, from every platform, shown as written. First names only.
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5/5
GoogleThe agents at Bairstow Eves Beeston have been great at helping us find our new home. A special thanks to Callum who has been very responsive and supportive during the whole process especially the referencing due to our particular situation. And Melissa for organizing the visits and being helpful with our many questions. The company has also some great tools in place to set up utilities/insurance at a bargain price. I recommend.
Baya Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleI had a couple of calls with Ethan Jones, really good experience. Ethan has asked detailed questions about our ideal house and made a customised recommendation. We are looking forward to the viewing.
Qiao Β· 27 March 2026
Agent replied Β· 17 April 2026
Thank you for your amazing feedback! We are thrilled to hear that you had a great experience with Ethan and that he was able to provide you with a customized recommendation for your ideal home. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThis is the second time I've gone with Bairstow Eves and I'm yet to be disappointed, very friendly and fair atmosphere. Mellissa Carrington is by far the most useful estate agent I've ever had the pleasure to meet. She went above and beyond to help me and my fellow tenants find a property quickly, she supported us and made the whole process a lot easier and is a very friendly and easy to speak to individual.
Dom Β· 23 October 2020
Agent replied Β· 22 October 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
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5/5
GoogleI had an excellent experience with the agency while renting my home in England. I would especially like to highlight Paige, who was extremely attentive, helpful, and professional throughout the entire process. β¦
Priscilla Β· 20 March 2026
Agent replied Β· 17 April 2026
"Thank you so much for your kind words! Paige truly is a gem and we are lucky to have her on our team. We strive to make the rental process as stress-free as possible and we are thrilled to hear that she was able to provide you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThank you! We had a really positive experience with Bairstow Eves - we rented a property through them first and when we had issues with heating etc they were always sorted promptly. The ladies we dealt with at the office were really helpful, friendly and down to earth - we mainly dealt with Natalie Yates and Jayne Brierley - both really helpful - thank you.
We then purchased a property and largely dealt with Ryan Roberts who was really helpful and polite and regularly kept in touch with us to let us know what was going on. He worked really hard to help us out and deal with a situation that could be difficult at times professionally and efficiently. Thank you!
Stephen Β· 24 October 2018
Agent replied Β· 22 October 2024
Hi Stephen
Thank you very much for this review and 5 star rating! Great to hear that Natalie, Jayne and the team provided such good service when dealing with your rented property! And also Ryan when it came to the purchase!
Kind regards, Jake
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5/5
Googlespoke with Jade Madgwick a couple of weeks ago regarding a property. Absolute GEM! Took the time to advice. Told me about areas. What to do when. Thanks a bunch
Shola Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you for your kind words! Our team works hard to provide valuable and knowledgeable advice to our clients. It was a pleasure speaking with you and we're happy to hear that our expertise helped you in your property search. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
TrustpilotExcellent service.
We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. π
Gareth Β· 15 December 2023
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5/5
GoogleHad our first mortgage appointment with Libby today, she was incredibly helpful and knowledgeable and guided us through the process seamlessly. We really appreciate all of the help from Libby! Thank you.
Molly Β· 20 March 2026
Agent replied Β· 17 April 2026
Thank you for sharing your experience with Libby! We are so glad to hear that she provided you with exceptional service and helped you navigate the mortgage process effortlessly. Thank you for choosing us and trusting us with such an important decision. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMellissa is absolutely awesome! Professional from start to finish. She made sure my girls understood all of the documentation and their associated obligations under the lease agreement. She was responsive with queries; turnaround time on most questions was less than 24 hrs. She accommodated us on viewing times and was very flexible as we attempted to collect and collate information cross border. Thank you so much for everything!PositiveResponsiveness, Professionalism
Jules Β· 23 October 2021
Agent replied Β· 22 October 2024
Many thanks for your outstanding 5* review your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMany thanks to Mellissa and Bairstow Eves for helping us move in this lovely house smoothly !
Mellisa is absolutely fantastic! We felt very lucky to have such a great negotiator during our house renting. She is definitely professional, patient, responsive and warm hearted, which gave us the best experience in the house renting! We couldnβt appreciate it more! Thanks!
Best wishes,
Xinyue & Jinghan & HaoPositiveResponsiveness, Professionalism
Xinyue Β· 12 December 2021
Agent replied Β· 11 December 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent Service From Start to Finish
The Agent Dee Lake was very professional, approachable and very pro-active and always returned my calls and emails. She went above and beyond what I have experienced from other companies and she always kept me informed every step of the way.
I cannot recommend Dee highly enough and also Alex and Jess were amazing too.
Sian Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleDee has been fantastic in assisting my purchase, she has been so helpful at every step of the way and with almost every single step, she's always done her best to chase up and provide the best support, thank you very much!
Mike and Freya, 5b Martell Court :)
Freya Β· 23 October 2023
Agent replied Β· 22 October 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleMany thanks to Mellissa and Bairstow Eves for helping us move in this lovely house smoothly !
Mellisa is absolutely fantastic! We felt very lucky to have such a great negotiator during our house renting. She is definitely professional, patient, responsive and warm hearted, which gave us the best experience in the house renting! We couldnβt appreciate it more! Thanks!
Best wishes,
Xinyue & Jinghan & HaoPositiveResponsiveness, Professionalism
Sinyue Β· 23 October 2021
Agent replied Β· 22 October 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust want to say a really big Thank you to Mellissa Carrington who helped us organise everything to rent a new flat. She was very quick at replying over wassap and email. She kept us fully in the loop with the steps needed to get things going and overall she made the whole process very straight forward and smooth.PositiveResponsiveness, Quality
Jagruti Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleBairstow eves quickly sold our house recently, and were very respectful and professional when showing potential buyers around. They kept us up to date with the progress and were very responsive to emails and calls.
Special thanks to Dee who was fantastic. Thank you for everything you've done.
Rachael Β· 23 October 2023
Agent replied Β· 22 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe communication throughout the whole process was outstanding. Paige Burgess kept us informed every step of the way, promptly answered all our questions, and handled the paperwork efficiently. There were no nasty surprises or delays, just smooth sailing thanks to their dedication.
Sraddhananda Β· 26 January 2024
Agent replied Β· 22 October 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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4/5
GoogleRented recently a flat with the agency and Callum Polak was very helpful throughout the application, always responsive and sometimes when we go through this, things can get complicated or delayed but he made it easy for me.
He gave me tips, reminded me and was checking everything was fine, making each step of the process very clear.
Iuliana Β· 23 October 2022
Agent replied Β· 22 October 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotBairstow Eves, Sudbury
I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig
Happiness1 Β· 17 August 2023
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5/5
GoogleMellissa is a great agent! She followed our rental issues promptly with lots of helping hand provided. As a new here we really worried a lot about uncertainties, her prompt replies to our enquiries matters a lot which could bring good reputation to this company.
I would highly recommend this company for rental property management.
Charley Β· 9 January 2023
Agent replied Β· 8 January 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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4/5
GoogleThanks to Dee for getting things going with our house move. She arranged the moving date on got everyone on the same page with the added personal service.
Jane Β· 22 September 2024
Agent replied Β· 22 October 2024
Itβs really lovely to read another amazing review Jane. Many thanks, Lucy, Customer Relations.
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5/5
TrustpilotClaire Reene of Folkestone branch was aβ¦
Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive.
I donβt hesitate to recommend her and this branch.
Trudy Β· 12 June 2026
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1/5
TrustpilotI would strongly discourage anyone fromβ¦
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
Emilie Β· 11 February 2026
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5/5
GooglePaige is very friendly, helpful and professional. We had a great experience in renting our house a month ago. Canβt recommend her enough. π β¦
Alissa Β· 25 October 2024
Agent replied Β· 8 November 2024
Hello Alissa,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Paige provided you with such a friendly, helpful, and professional experience.
Best regards,
Lucy, Customer Relations Team
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5/5
TrustpilotI highly recommend Bairstow Evesβ¦
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great π€©
Jake Β· 11 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.