Trusted Agent profile Β· Beeston

Bairstow Eves Beeston Sales reviews

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915 reviews across 2 platforms

105a High Road, Beeston, NG9 2LH, NG9 2LH

Bairstow Eves's office in Beeston, at 105a High Road, is rated 3.4 out of 5 across 915 reviews on two platforms, including 302 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.

Google logo

4.8 / 5

302

Reviews on Google

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beeston office, from every platform, shown as written. First names only.

5/5

Google

The agents at Bairstow Eves Beeston have been great at helping us find our new home. A special thanks to Callum who has been very responsive and supportive during the whole process especially the referencing due to our particular situation. And Melissa for organizing the visits and being helpful with our many questions. The company has also some great tools in place to set up utilities/insurance at a bargain price. I recommend.

Baya Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I had a couple of calls with Ethan Jones, really good experience. Ethan has asked detailed questions about our ideal house and made a customised recommendation. We are looking forward to the viewing.

Qiao Β· 27 March 2026

Agent replied Β· 17 April 2026

Thank you for your amazing feedback! We are thrilled to hear that you had a great experience with Ethan and that he was able to provide you with a customized recommendation for your ideal home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

This is the second time I've gone with Bairstow Eves and I'm yet to be disappointed, very friendly and fair atmosphere. Mellissa Carrington is by far the most useful estate agent I've ever had the pleasure to meet. She went above and beyond to help me and my fellow tenants find a property quickly, she supported us and made the whole process a lot easier and is a very friendly and easy to speak to individual.

Dom Β· 23 October 2020

Agent replied Β· 22 October 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

I had an excellent experience with the agency while renting my home in England. I would especially like to highlight Paige, who was extremely attentive, helpful, and professional throughout the entire process. …

Priscilla Β· 20 March 2026

Agent replied Β· 17 April 2026

"Thank you so much for your kind words! Paige truly is a gem and we are lucky to have her on our team. We strive to make the rental process as stress-free as possible and we are thrilled to hear that she was able to provide you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you! We had a really positive experience with Bairstow Eves - we rented a property through them first and when we had issues with heating etc they were always sorted promptly. The ladies we dealt with at the office were really helpful, friendly and down to earth - we mainly dealt with Natalie Yates and Jayne Brierley - both really helpful - thank you. We then purchased a property and largely dealt with Ryan Roberts who was really helpful and polite and regularly kept in touch with us to let us know what was going on. He worked really hard to help us out and deal with a situation that could be difficult at times professionally and efficiently. Thank you!

Stephen Β· 24 October 2018

Agent replied Β· 22 October 2024

Hi Stephen Thank you very much for this review and 5 star rating! Great to hear that Natalie, Jayne and the team provided such good service when dealing with your rented property! And also Ryan when it came to the purchase! Kind regards, Jake

5/5

Google

spoke with Jade Madgwick a couple of weeks ago regarding a property. Absolute GEM! Took the time to advice. Told me about areas. What to do when. Thanks a bunch

Shola Β· 10 April 2026

Agent replied Β· 17 April 2026

Thank you for your kind words! Our team works hard to provide valuable and knowledgeable advice to our clients. It was a pleasure speaking with you and we're happy to hear that our expertise helped you in your property search. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Excellent service.

We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. πŸŽ‰

Gareth Β· 15 December 2023

5/5

Google

Had our first mortgage appointment with Libby today, she was incredibly helpful and knowledgeable and guided us through the process seamlessly. We really appreciate all of the help from Libby! Thank you.

Molly Β· 20 March 2026

Agent replied Β· 17 April 2026

Thank you for sharing your experience with Libby! We are so glad to hear that she provided you with exceptional service and helped you navigate the mortgage process effortlessly. Thank you for choosing us and trusting us with such an important decision. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mellissa is absolutely awesome! Professional from start to finish. She made sure my girls understood all of the documentation and their associated obligations under the lease agreement. She was responsive with queries; turnaround time on most questions was less than 24 hrs. She accommodated us on viewing times and was very flexible as we attempted to collect and collate information cross border. Thank you so much for everything!PositiveResponsiveness, Professionalism

Jules Β· 23 October 2021

Agent replied Β· 22 October 2024

Many thanks for your outstanding 5* review your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Many thanks to Mellissa and Bairstow Eves for helping us move in this lovely house smoothly ! Mellisa is absolutely fantastic! We felt very lucky to have such a great negotiator during our house renting. She is definitely professional, patient, responsive and warm hearted, which gave us the best experience in the house renting! We couldn’t appreciate it more! Thanks! Best wishes, Xinyue & Jinghan & HaoPositiveResponsiveness, Professionalism

Xinyue Β· 12 December 2021

Agent replied Β· 11 December 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent Service From Start to Finish The Agent Dee Lake was very professional, approachable and very pro-active and always returned my calls and emails. She went above and beyond what I have experienced from other companies and she always kept me informed every step of the way. I cannot recommend Dee highly enough and also Alex and Jess were amazing too.

Sian Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Dee has been fantastic in assisting my purchase, she has been so helpful at every step of the way and with almost every single step, she's always done her best to chase up and provide the best support, thank you very much! Mike and Freya, 5b Martell Court :)

Freya Β· 23 October 2023

Agent replied Β· 22 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Many thanks to Mellissa and Bairstow Eves for helping us move in this lovely house smoothly ! Mellisa is absolutely fantastic! We felt very lucky to have such a great negotiator during our house renting. She is definitely professional, patient, responsive and warm hearted, which gave us the best experience in the house renting! We couldn’t appreciate it more! Thanks! Best wishes, Xinyue & Jinghan & HaoPositiveResponsiveness, Professionalism

Sinyue Β· 23 October 2021

Agent replied Β· 22 October 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Just want to say a really big Thank you to Mellissa Carrington who helped us organise everything to rent a new flat. She was very quick at replying over wassap and email. She kept us fully in the loop with the steps needed to get things going and overall she made the whole process very straight forward and smooth.PositiveResponsiveness, Quality

Jagruti Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Bairstow eves quickly sold our house recently, and were very respectful and professional when showing potential buyers around. They kept us up to date with the progress and were very responsive to emails and calls. Special thanks to Dee who was fantastic. Thank you for everything you've done.

Rachael Β· 23 October 2023

Agent replied Β· 22 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The communication throughout the whole process was outstanding. Paige Burgess kept us informed every step of the way, promptly answered all our questions, and handled the paperwork efficiently. There were no nasty surprises or delays, just smooth sailing thanks to their dedication.

Sraddhananda Β· 26 January 2024

Agent replied Β· 22 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

4/5

Google

Rented recently a flat with the agency and Callum Polak was very helpful throughout the application, always responsive and sometimes when we go through this, things can get complicated or delayed but he made it easy for me. He gave me tips, reminded me and was checking everything was fine, making each step of the process very clear.

Iuliana Β· 23 October 2022

Agent replied Β· 22 October 2024

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bairstow Eves, Sudbury

I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig

Happiness1 Β· 17 August 2023

5/5

Google

Mellissa is a great agent! She followed our rental issues promptly with lots of helping hand provided. As a new here we really worried a lot about uncertainties, her prompt replies to our enquiries matters a lot which could bring good reputation to this company. I would highly recommend this company for rental property management.

Charley Β· 9 January 2023

Agent replied Β· 8 January 2025

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

4/5

Google

Thanks to Dee for getting things going with our house move. She arranged the moving date on got everyone on the same page with the added personal service.

Jane Β· 22 September 2024

Agent replied Β· 22 October 2024

It’s really lovely to read another amazing review Jane. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

Claire Reene of Folkestone branch was a…

Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive. I don’t hesitate to recommend her and this branch.

Trudy Β· 12 June 2026

1/5

Trustpilot

I would strongly discourage anyone from…

I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.

Emilie Β· 11 February 2026

5/5

Google

Paige is very friendly, helpful and professional. We had a great experience in renting our house a month ago. Can’t recommend her enough. 😊 …

Alissa Β· 25 October 2024

Agent replied Β· 8 November 2024

Hello Alissa, Thank you so much for your wonderful 5* review! We're thrilled to hear that Paige provided you with such a friendly, helpful, and professional experience. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

I highly recommend Bairstow Eves…

I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🀩

Jake Β· 11 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bairstow Eves Beeston Sales

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Bairstow Eves Beeston Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Beeston.

What do you need help with?
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