Bairstow Eves Beeston Sales reviews

★★★★★ 5/5

Google

I have had a wonderful experience with this company as staff members such as: Dee, Gemma and Jessica have focused on finding the right buyer for my property and as a result selling it STC and assisting me throughout the entire process. I would highly recommend this company and especially this branch with the professional and active staff that is always available to assist with any query. Overall the service is brilliant.PositiveResponsiveness, Professionalism

BurhAn · 23 October 2022

★★★★★ 5/5

Google

Just a review to show the team appreciation for how speedy they have helped me purchase my property. Dee you are wonderful, professional and dedicated to show your clients results. I am very impressed with how “on it!” You guys are. I have not once had to chase anyone to do anything. Thank you! And I look forward to do further business with Dee and the rest of the team. Many thanks. Jas

Jaskiran · 23 October 2022

★★★★★ 1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

★★★★★ 1/5

Google

Contacted them few days ago to view a property advertised for sale in their website. They replied that particular property is sold, then started selling me the mortgage by convincing me to speak to their mortgage advisor. I received phone calls few times for mortgage advice but never for any property viewing. I don't understand why I need a mortgage without finding a house to buy. The irony is that the house I requested to view is still in their website for sale, I do not understand the strategy behind this!NegativeProfessionalism

Matt · 23 October 2021

★★★★★ 5/5

Google

We are extremely satisfied with the professional service provided by a very sincere, honest and proactive sales team. Your team's enthusiasm and eye for detail in getting our property sold for the best achievable price was very apparent throughout and we are greatful that your team was always on hand to steer us through the sales process, all the way to completion. Chosing Bairstow Eves to represent us in selling our property has turned out to be a very shrewed decision and we would strongly recommend their services. Thank you so much

Christopher · 23 October 2021

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 5/5

Google

I invited several estate agents around to advise me on selling my property in Toton. I had a wide range of valuations and in my view Jade at Bairstow Eves was definitely the most professional, with a much greater knowledge and insight into the local market. I have found the team responsive and very helpful. Thanks !

Delia · 16 May 2025

★★★★★ 1/5

Trustpilot

Not real good approach

Otgene · 20 August 2026

★★★★★ 1/5

Trustpilot

I would advise everyone to avoid …

I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.

Carole · 25 July 2017

★★★★★ 1/5

Trustpilot

Wish I used an alternative agent.

Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.

Alastair · 26 May 2024

★★★★★ 1/5

Trustpilot

Moved out of a rented property…

Moved out of a rented property 29/07/2024. Chased and chased for updates about my deposit being returned only to keep being informed we are awaiting details from the landlady. According to my tenancy agreement I should have been informed within 10 days of any ‘proposed’ deductions. 3 weeks on and no further forward. If I was in breech of the tenancy agreement they would be quick to act but when it’s the other side.. nothing!

Mrs · 21 August 2024

★★★★★ 5/5

Google

I can truly say how happy I've been with my service with Bairstow Eves and their team, Sarah seal has been fantastic and with out her help I wouldn't be in my property I'm in now. She went above and beyond to help me. And I really am grateful to her and her team.

Danielle · 26 January 2024

★★★★★ 5/5

Google

The staff in this branch had been very responsive and helpful. Appointment was confirmed relatively fast and our queries regarding the properties were given professionally. Excellent service!PositiveResponsiveness, Professionalism

Jenny · 9 January 2022

★★★★★ 5/5

Google

Took a while to do the review, but the team here were extremely helpful to my partner and me. Paige especially was so bubbly and cheery and gave my girlfriend and me all the information we needed in a friendly and professional manner. No trouble too big. Thanks guys.

Alex · 25 April 2024

★★★★★ 5/5

Google

Mark was excellent at answering our questions and guiding us through the mortgage process. He was very efficient, thorough and always quick to respond. Thank you Mark!PositiveResponsiveness, Quality, Professionalism

Ruth · 23 October 2021

★★★★★ 5/5

Google

I spoke with Jessica at Bairstow Eves Beeston branch this morning regarding our search for a property in the area, and I cannot recommend speaking with her enough. She was so easy to speak with, she really took the time to listen to what we were looking for and was generally just really helpful. She recommended the mortgage services too and got us a quick appointment which was great!

Heather · 23 October 2022

★★★★★ 1/5

Trustpilot

One of worst letting agent

One of worst letting agent , they don’t have any ethics, they just need money 💰, worst customer service, we got a flat for rent in worst condition, they gave without cleaning, used toilet didn’t even flush , really shame on them, when we gave a complaint they didn’t even apologise, and flat is also worst condition, it needs to refurbish but gave for rent. Full of oily kitchen, got shocked after seeing bathroom. Owner will not pick calls, this letting agent will not take responsibility, but they signed on behalf of owner on the agreement. But surely I will not leave them, I’ll post in every forums.

Mr · 27 April 2024

★★★★★ 5/5

Google

Been using the mortgage advisors at Bairstowe Eves for several years and I have always had professional service with very accurate information. Just been advised I have completed 2 mortgages with the minimum of fuss. More surprising as I was caught up with Covid and wasn’t even in the UK. Mark worked tirelessly to help me and was at the end of the phone constantly keeping me updated every step of the way. Highly RecommendedPositiveResponsiveness, Professionalism

Linda · 23 October 2021

★★★★★ 5/5

Google

I popped into this branch of Bairstow Eve today , with a query and was absolutely amazed how helpful & kind the staff were esp Dee and Kat . It’s really wonderful to get that kind of response in this day and when nobody has much time for anyone . Thank you ❤️

Michelle · 9 January 2024

★★★★★ 1/5

Trustpilot

Advertised flat for sale with a alloted…

Advertised flat for sale with a alloted parking space, then to be told I could only park my car in a very small space tight up against a wall, the space was smaller than my car, I don’t have a big car. I made it quite clear to Bairstow Eves that I only considered the flat as it had parking, not alloted small smart car only parking! The lies continued with this firm and they just repeat themselves like parrots. It has cost me 2.5k in fees and I have to pull out so a chain of 4 people before me are also going to be effected, I was literally at contract stage, the stress is unbearable that I and others are now going to suffer. I do NOT recommend this company, their tactic is also to say to the seller while you are there, oh don’t forget you have a viewing later and 2 further ones booked in! This is pressure selling and more than likely lies. The management guy that runs the upkeep of the building told me that if I couldn’t park there that I should have my licence taken away, change your car to a smart car! His rudeness continued until I was left in tears, the agent just stood by and did nothing! Avoid this company, they talk the talk but never follow through.

Janice · 19 April 2024

★★★★★ 5/5

Trustpilot

Superb communication and prompt…

Superb communication and prompt responses from Eilish. Dealt with my concern about a property that is managed by yourselves with care and empathy.Thank you Eilish.

Penny · 22 August 2024

★★★★★ 5/5

Google

Great experience of interacting with Callum for renting this property. Timely and precise communication, following up on actions, keeping the asks simple and most importantly acting in a manner that built trust - can't really ask for more from a letting agent. Overall the process followed by Bairstow Eves was quite straightforward but robust. I'd be happy to work with Callum and Bairstow Eves again.PositiveResponsiveness, Quality, Professionalism, Value

Saurabh · 23 October 2022

★★★★★ 1/5

Google

Completely unprofessional. Cancelled a viewing 2 minutes before it was supposed to happen because someone called 5 minutes before that to take the house. Shouldn’t be booking viewings if you’re allowing people to put holding deposits down! Ridiculous

Demi · 22 September 2024

★★★★★ 5/5

Google

Dee was amazing on the phone. Professional, experienced, showed great consideration for my preferences. Really satisfied following the call.

Nas · 23 October 2022