Your Move Bedworth reviews

★★★★★ 5/5

Google

Charlotte has been amazing help selling our home. She replies really quick to any questions. Just waiting to exchange now so fingers crossed however we don’t feel stressed at all.

Emily · 12 May 2021

★★★★★ 1/5

Google

Extremely bad service customer. Yes, they are polite when talking on phone but no promise keeping. I've been waiting for a decision over a property for a whole week without applying for it with promises they would get back to me with further information but I was never called back. After a week of chasing to be told that I am not suitable as a tenant, and losing several other opportunities for waiting for this one. Very disappointed!

Laurentiu · 4 June 2020

★★★★★ 5/5

Google

My experience with 'Your Move' Bedworth was an excellent experience, Karen, Jag and the team were outstanding nothing was too much trouble, and they make the journey very easy, they do everything for you, I have used Your Move to sell my properties and also to find tenants, they really do go the extra mile and exceed your expectations, many thanks again Chris ??

Christine · 30 July 2019

★★★★★ 5/5

Google

Karen and the team at bedworth branch were outstanding in all the work they did for us. Anything I asked of them they did quickly and efficiently. Nothing was too much trouble. Would recommend them to anyone who would be looking for a lovely experience in selling their house. Thank you for everything you did for us from Mr and Mrs Williams and family

Jodie · 30 July 2019

★★★★★ 1/5

Google

In my opinion, they have terrible service, A certain member of staff is stuck up and believes a phone call is the same as written notice and has made it clear that I need to stick to the tenancy agreement, but them and the landlord don't have to. They are not set up to take over an existing tenancy and so have used a generic tenancy agreement which mostly does not apply due to us having already been living in the property before using Your Move. younger members of staff expect you to call back when they leave a message and then never call back when you call back and have to leave a message. The 1 star is only because of the manager who said we could have a hard copy of the tenancy agreement, unfortunately the younger staff forced us to read and sign electronically, she is also understanding of circumstances. There have been issues regarding when the rent was meant to be paid due to us having no written notice of a rent increase and our original 4 weekly rent being due a few days before the new tenancy commenced, therefore we paid the old rate on the date it was due then Your Move expected us to also pay the new rate for the same rental period despite having no payment methods for them, this was eventually rectified after 2 messages on the portal. All maintenance was reported straight away but Your Move ignored it, a couple of months later when I said I would speak to the council, they may be fine for buying and selling, but avoid them for letting/renting if possible, they also have extortionate fees but we were lucky as being in the property already meant these were waived.

Ann-Marie · 30 July 2019

★★★★★ 1/5

Google

Extremely bad service customer. Yes, they are polite when talking on phone but no promise keeping. I've been waiting for a decision over a property for a whole week without applying for it with promises they would get back to me with further information but I was never called back. After a week of chasing to be told that I am not suitable as a tenant, and losing several other opportunities for waiting for this one. Very disappointed!

Laurentiu · 30 July 2019

★★★★★ 5/5

Google

As a first time renter I believe iv received an amazing service! Neesha was very understanding to my regular visits and peace of mind keeping questions talked me through everything and made my transition to moving into my new home as relaxed as it could be, call backs to make sure my move was ok great service thank you neesha

Brandon · 30 July 2019

★★★★★ 5/5

Google

Massive thanks to Georgia, who was exceptionally professional, informative and very responsive when handling the lettings process for me! Would very highly recommend!

Paul · 21 February 2021

★★★★★ 5/5

Google

I found my experience very satisfying, with all of the staff at Your move , my decision to go with them was being a local firm they would have more experience on what was required in the local market. My decision was proved correct with the valuation also the invaluable advice from Jenna,also the friendly manner from Zoe and George and Sara in dealing with the sale

Matthew · 22 September 2021

★★★★★ 5/5

Google

Would definitely recommend your move bedworth. Everyone I've dealt with have been really helpful and friendly. In particular Jenna & Rebecca, after explaining my situation and urgency of getting my property sold, they got my property valued and on the market very quickly. Sarah was also really good at sorting the valuation and explaining next steps. Super team

Karen · 30 July 2019

★★★★★ 5/5

Google

I would strongly recommend, Your Move Bedworth. Karen was very helpful and kept me informed throughout the whole process. Greg the financial consultant completed our mortgage application and got it approved in a few days, which was outstanding. Your Move Bedworth stand out for great customer service and made the process of buying a house, easier.

Jean · 30 July 2019

★★★★★ 5/5

Google

Charlie was great during the purchase of our first home. As first time buyers we were pretty clueless of the whole process and along with many complications during this Charlie was always at hand to help and advise. Very speedy and very efficient and we can’t thank her enough for securing our forever home

A · 5 March 2020

★★★★★ 5/5

Google

Nisha has been fantastic. I’ve let out my property for the first time and she’s been super helpful from start to finish. She has kept me up to date through out it all, always returning my calls straight away. Thank you Nisha for being so polite and professional! Would recommend her services to everyone :-)

Danielle · 30 July 2019

★★★★★ 5/5

Google

Looking for somewhere to rent during the pandemic has been extremely hard. But after finding Your Move it made everything easier. Georgia at Your Move has been dealing with me and my partner and she couldn’t of made it any easier for us, she let us know all the correct information and any questions we had they were answered the same day.

Emily · 6 February 2021

★★★★★ 5/5

Google

Rented with them earlier this year honestly it has been a great experience start to finish and would recommend any one who wants to rent or buy in the Bedworth area to use them . A special thanks to Karen and Jag who’s customer service was always exceptional.

Adam · 30 July 2019

★★★★★ 5/5

Google

The Bedworth your move team helped me to get my property marketed and sold within 3 days. I continue to have good service from the team for my other rentals of which they fully manage. Special thanks to Charlie who supported the sale process. Thanks

Sanjay · 9 March 2020

★★★★★ 5/5

Google

Thank you so much Karen from start to finish you were amazing you always kept me updated with the sale of my house and with you always on the ball I was able to completed in just 4 weeks!!!! Thank you thank you thank you Sarah

Sarah · 30 July 2019

★★★★★ 5/5

Google

Your Move has done well in the letting of my property. Georgia has been very responsive throughout and went the extra mile in helping me get the inventory from the tenant. Charlie, thanks for mailing it to me. Got it today!

Imagine · 19 October 2020

★★★★★ 5/5

Google

Been by far the best of all the people involved in my purchase. Even when my solicitors wouldn’t reply to be Charlie at Your Move would. Always friendly, always happy to field my questions, always got the impression they were trying their hardest to tie everyone together and keep things moving. Would 100% recommend.

Iain · 13 March 2021

★★★★★ 4/5

Google

I have spoken with a few member of the team and have seen Jenna . Jenna was very professional and friendly. Easy to talk and very honest. Highly recommend for a valuation and selling process.

Simmone · 27 June 2021

★★★★★ 5/5

Google

Charlie helped us with the Purchase of our first home. There were a few issues with external factors but she was very helpful in overcoming the problems. A big thank you to Charlie for all your help, brilliant customer service. A++

Mitch · 17 October 2019

★★★★★ 5/5

Google

After property viewing we got the keys in a week time! Very fast services. Georgia is the best to deal with, very kind and nice. Highly recommended. Thanks for everything. God bless you all!

Marin · 21 May 2021

★★★★★ 5/5

Google

Amazing service from Nisha and team. With Nisha's help and support the house was let to us despite some personal daunting challenges that could have affected our application negatively. The after service is outstanding as well. Strongly recommended team.

Felie · 30 December 2018

★★★★★ 5/5

Google

I would like to thank Jenna, Sarah and all the team at Your Move Bedworth for their help and support during our recent house move. Very professional and helpful, I would certainly use Your Move again.

Andy · 24 February 2020