Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIt's definitely landlords that leave 5 star reviews and tenants that leave 1 star. If you are thinking of renting be very wary of this shocking company. They'll charge you for having to put a blade of grass in the bin when you TRY to get your deposit back.
Stephen · 27 October 2019
★★★★★ 1/5
GoogleExtremely rare to receive an email back from JayneBeard after emailing for almost a month. Hence why I am choosing not to rent from this estate agency. They clearly do not value potential customers, makes me wonder how they would treat customers.NegativeResponsiveness, Professionalism, Value
Toby · 26 October 2020
★★★★★ 5/5
GoogleSpecial thanks to Jayne Beard Associates for making our move into our new home seamless. Thank you especially to Emma for all of your help - nothing was ever too much trouble and she was extremely supportive throughout the entire process. Outstanding customer service.
Spruce · 26 October 2020
★★★★★ 1/5
TrustpilotAVOID AVOID AVOID
AVOID AVOID AVOID. If I could award 0/5 stars I would. Find someone else to rent through.
Olli · 18 December 2023
★★★★★ 5/5
YellTop Class Letting Agents
We have used Jayne Beard Associates for over 5 years and their service is nothing short of excellent. From selecting tenants to providing first class professional back up they are second to none.Highly recommended as the leading letting agency in Bedford.
BernardF-24 · 18 May 2021
★★★★★ 1/5
GoogleAbsolutely disgusting service having travelled half an hour to view a property to only be told five minutes before they have misplaced the keys.When I'm sure you would have spares.Waisted my time and only day of in the week.Dissapointed and poor customer service.
Sam · 27 October 2017
★★★★★ 1/5
GoogleWould never to even think to contact these unprofessional company. Waited for a call back for 4 days only to find out there have taken another offer even tho it came after me. AVOID AVOID AVOIDNegativeProfessionalism
Ayaz · 26 October 2020
★★★★★ 4/5
GoogleNot having much luck securing a place to rent (not because of Jayne Beard).
However, very friendly and helpful staff. Highly recommended.
Diary · 26 October 2022
★★★★★ 1/5
GoogleRude, unfriendly just done a check out with them very unprofessional awful experience . made me feel very little. On the other hand one manager was very helpful. if you have any problem see the letting manager or directors..
Damien · 27 October 2017
★★★★★ 1/5
GoogleMy review would mean nothing to you if you’re in need… if you can, avoid!!
Constantin · 26 October 2022
★★★★★ 1/5
GoogleOverstaffed yet nobody picks up the phone. 5 emails sent and no response. Call yourself a business? I would not give JBeard my custom. Much better agents about in Bedford.
Leon · 27 October 2019
★★★★★ 1/5
GoogleIncompetent staff and greedy landlords who only care about turning a profit. Stay away!
Simon · 26 October 2022
★★★★★ 1/5
TrustpilotWe were tenants through Jayne Beard they were a waste of time
We were tenants through Jayne Beard if I treated customers like they did I would have been shown the door in minutes.
Sken · 2 April 2021
★★★★★ 3/5
GoogleRating only, no written review.
Muhammad · 16 March 2026
★★★★★ 5/5
GoogleRating only, no written review.
Ovidiu · 16 March 2026
★★★★★ 1/5
GoogleAfter working with my client, I can conclude Jayne Beard are so focused on money they neglect the tenants.
Josh · 26 October 2020
★★★★★ 3/5
GoogleRating only, no written review.
Rachael · 9 December 2025
★★★★★ 1/5
GoogleRating only, no written review.
Gbenga · 12 November 2025
★★★★★ 1/5
GoogleRating only, no written review.
Deepthi · 12 November 2025
Agent replied · 12 December 2025
I am sorry you felt you needed to give us a 1 star review for your unsuccessful application for the rental property. I wish you luck in the future.
★★★★★ 1/5
GoogleI feel sorry for anyone who uses this shameful company
Callum · 26 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
A · 16 July 2025
★★★★★ 5/5
GoogleVery helpful - really recommend
Niamh · 26 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
George · 14 March 2025
★★★★★ 5/5
GoogleRating only, no written review.
Sofi · 24 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.