Trusted Agent profile · Bedford
★★★★★
212 reviews across 1 platform
42 Allhallows, Bedford, MK40 1LN
Connells Lettings's office in Bedford, at 42 Allhallows, is rated 4.2 out of 5 across 212 reviews on 1 platform, including 212 Google reviews rated 4.2.
Every review we hold for the Bedford office, from every platform, shown as written. First names only.
5/5
GoogleWhen I put two more agencies on the job, Connells Bedford could have sulked. Instead, like real salesmen, they took it as a challenge, got me lots of clients of the right profile over the doorstep, and managed to close a sale. Top work, guys.
5/5
GoogleGreat service especially with the mortgage advisor, as I'm a first time buyer then help they gave was very useful and supportive. I would recommend then for use with friends and family very much so. Great service and lovely people didn't let me down.
5/5
GoogleOkeme, Marco and Jess worked extremely hard when I was homeless. They found me the perfect property and over four days SMASHED it out of the park to get me in! Can't say how grateful I am, would highly recommend to any and everyone.
5/5
GoogleWe were kept uptodate by Gabbs who was always there to answer questions ! Kept in touch via calls and messages. Thank you for all your help throughout the whole process. Highly recommended.
1/5
GoogleLeft details and asked them to send property information through mail didn't get back
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
4/5
GoogleThe Lettings team are great! They really try to look after you. Unfortunately the property we moved into was managed by the landlord not Connells so it was not left in a good condition that we are used to moving into.PositiveResponsiveness
5/5
GoogleWe found all the staff we dealt with very helpful and politse
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Bedford team provided a 5-star service!
5/5
GoogleThe staff at Connells were very friendly and helpful with my flat purchase and getting onto the property ownership ladder.
5/5
GoogleVery good experience from Gabs manager of lettings and Leia her negatitor will definitely recommend thank you both
5/5
GoogleConnells staff are very attentive and helpful. I would like to give a special thanks to RJ who provided an exceptional service, going way beyond the expectations.
1/5
GoogleI didnt visit this estate agent
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
2/5
GoogleAvoid this Estate Agent at all costs, arrogance is there forte! And avoid Bryn Wilde, a 19 year old, with 6 months experience ! ! I have never witnessed such unprofessionalism in all my life. I will stick with Waldens, Kempston !!!!
4/5
GoogleWe have been letting through Connells for a number of years now. Friendly and effective staff. Can’t give 5 stars as communication between the office and head office and accounts department is sometimes poor.
1/5
GoogleWouldn't buy from them, let alone sell a property. Not to be trusted!!
5/5
GoogleLettings team were really friendly and quick with dealing with any issues we had. Signing the documents early made our move in date less stressful and everything was presented clearly to us.
2/5
GoogleI haven't had the best experience, always had to chase them...
5/5
GoogleHad a really good experience with Connells and can highly recommend.
5/5
GoogleREALLY RECOMMEND- Lovely, efficient and professional team of staff, had interactions with both the Sales team and Lettings team upstairs and confident to say I will be back for business in the future!
1/5
GoogleAbsolutely disgusting customer service, all they care about is getting their hands on the money. Inexperienced staff who will do as little as possible to get by. Will NEVER be using Connells again - disgraceful.
4/5
GoogleI was kept informed through what turned out to be a long drawn out process. The agents and staff at the Bedford branch were very helpful and professional throughout.
5/5
GoogleBrilliant customer service from Jack Goodacre. Sold and bought property through Connells. Always at the other end of the phone when needed. If I ever move again I will definitely use Connells. Thank you.
4/5
GoogleVery pleasant staff and very helpful
1/5
GoogleAgree with the rest of the negative comments. Awful customer service. Didnt turn up to the market appraisal and manager put the phone down on me. Would not recommend.
5/5
GoogleGreat service from Marco, the agent I dealt with, very professional and prompt with response to request. Happy to highly recommend him to anyone.
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