Trusted Agent profile · Bedford
★★★★★
242 reviews across 1 platform
42 Allhallows, Bedford, MK40 1LN
Connells Lettings's office in Bedford, at 42 Allhallows, is rated 4.2 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 4.2.
Every review we hold for the Bedford office, from every platform, shown as written. First names only.
5/5
GoogleI received my keys recently and it was a great experience with Connells and would like to THANK Lauren for all her support. Great customer support from beginning of process.
Many thanks for your outstanding 5* review Vaisakh. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally good service provided, thank you so much ☺️
Thank you for trusting us with your business! We are thrilled to hear that you had a great experience with our services. Our team is dedicated to providing excellent service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFrom valuation to completion I can't fault the service from the whole team. I mainly dealt with RJ and Gio who had a very personable approach and went out of their way throughout the whole process. What I particularly valued was being spoken to on a level and not being baffled with jargon! There was no hard sell just a promise of excellent service which was delivered at every stage. They responded exceptionally to the loss of a buyer and had the property re-sold within a matter of days along with expertly taking all of the hassle out of the process. I would highly recommend Connells.
5/5
GoogleVladimir was extremely helpful, very friendly and professional!
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a great experience viewing a property with Vlad. He was really friendly, positive, and made me feel comfortable throughout the viewing. He was also happy to answer questions and gave a good impression of the property. Would definitely recommend!
Thank you for your kind words! We strive to provide excellent service and it's wonderful to hear that you had a positive experience with Vlad. It was our pleasure to assist you in viewing the property and we hope to work with you again in the future. Thank you for recommending us! Kind regards, Lucy, Customer Relations.
5/5
GoogleLovely team, so helpful - Vlad and Millie were amazing!
Hello Siobhan, Thank you so much for your wonderful 5* review! We're thrilled to hear that Vlad and Millie were amazing and that you found our team so helpful. Best regards, Lucy, Customer Relations Team
5/5
GoogleThe interaction with Lauren Galway was helpful. It saved me lots of time and money. Lauren deserves a significant growth in her career.
Thank you for taking the time to leave us this great 5* review Olexander. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had excellent experience with Simon W. and Scott M. from Bedford branch from start to finish, incredibly helpful and professional. They went above and beyond, providing support when we faced challenges with our initial property choice.highly recommended.
Thank you for your kind words and for choosing our Bedford branch for your property needs! We are thrilled to hear that Simon and Scott provided excellent and professional support throughout your experience. Our team is always here to go above and beyond for our customers, and we are glad we could help with any challenges you faced. It was a pleasure working with you and we greatly appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team.
4/5
GoogleConnells handled my sale efficiently and with ease. The whole process dragged on a bit making the experience stressful at times. But all things considered we got the house sold and moved into our new property on schedule.
Thank you for your lovely review Andy. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe found the staff at Bedford very helpful, we are extremely happy with the service provided and we would recommend Bedford Connells to anyone
Thank you Mark for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleKian showed me around 1bed property. He understood my concerns and answered them effectively and anything he was unsure of he was going to get back to me. Very professional and polite
Thank you for taking the time to leave us this amazing review! Our team is dedicated to providing the best service to our clients, and we are so glad that Kian was able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe sold our parents house after our mum passed away last year and RJ made the process very easy and professional. Thank you to RJ and the team.
Thank you for trusting us to help ease the difficult process of selling your parents' house. We are grateful for your kind words and are honored to have been able to assist you during this time. Our team is always here to support you. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI wanted to mainly shout out Chinmay who was my mortgage advisor that I found through Connells. As a young first time buyer I had no clue on the process but Chinmay was so helpful and explained everything in a way that I understood whilst also being accommodating with the fact I’d often have other members of my family involved in all our conversations. My case was rather unique and challenging but he still managed to find me a mortgage that worked and I’ve now been settled into my first home for a few months. The team also sent a lovely starter pack as well once I’d moved in which was such a nice touch. Strongly recommend Chinmay and the rest of the team!
5/5
GoogleLauren Galway made our move to the new flat so smoothly her professionalism is second to none.
Thank you for your terrific 5* review Ajayi. Best wishes, Lucy, Customer Relations.
1/5
GoogleSTOP HARRASING ME. I rented from my brother over a yr ago and tried to help him sell his house as he now lives abroad. I contacted Connells for a valuation but we ended up renting out through someone else. They wont stop calling me. I no longer live at the property, i have explained all of this to them, asked to be removed from their system several times but they keep calling. AVOID.
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery help estate agents especially Lauren always willing to help thank you
Many thanks for your marvellous 5* review Adam. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Connells and Giovanni sales team on the sale of my home, from the start of the process Giovanni has been true to his word, kept communication clear, transparent and informative. Always answered our calls otherwise would call us back in a timely manner. The professionalism of Giovanni and his team must be appreciated and admired especially throughout the Covid19 shut down, where the team really did try their best to assist and keep the sale on board. The tenacity of Giovanni and his team has my thanks and admiration and can only say that I would have no issues dealing with Connells in the future. Brilliant team. Ms G, BedfordPositiveResponsiveness, Quality, Professionalism
5/5
GoogleSo fast and very reliable.. Kris will always be my man
Thank you for your kind words! We are so glad to hear that Kris has provided you with fast and reliable service. We strive to always exceed our customers' expectations and we are grateful to have your loyalty. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThis is was my first experience renting a flat solo and understandably it was an anxious time. Marco and Claire were so kind and understanding and helped me every step of the way. Nothing was too much trouble, despite multiple setbacks, they were persistent and kept in contact me constantly to update me. I feel like this made my experience easier and I would thoroughly recommend to anyone. Thank you both so much for your time and effort!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy husband recently let his first buy to let property through Connells Lettings in Bedford. Marco was very informative and explained all of the details that my husband needed. We were so surprised to hear that there had been an offer so quickly after it is as put on the market, within 24 hours 😀. Marco was so keen to get the market on the property and kept us updated throughout the process. Fantastic service throughout . Would definitely recommend 👌🏻
3/5
Googlenice house but work needed in ceiling bathroom up grade kitchen price a little high davewinstone cash buyer
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any further feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe used Connells Bedford to sell our property. Gio has been fantastic throughout this daunting process of selling and especially in a market which fluctuated so much. He’s been extremely professional and contactable through the whole transaction which has made everything so much easier. I wouldn’t hesitate to recommend Connells Bedford and a big thank you to Gio!
5/5
GoogleKyan, apologies if the spelling is wrong, was knowledgeable and very helpful about the property, which we are interested in.
Thank you for taking the time to leave a review, we appreciate your kind words about Kyan! We are so glad he was able to provide you with a knowledgeable and helpful experience during your property search. Best wishes, Lucy, Customer Feedback and Support Team.
4/5
GoogleOnly 4 stars as I’ve not bought a property with connells, however 5/5 stars for Mihai, if you have the luck to have him as your agent, he has been fantastic and by far the best I’ve had the pleasure with speaking. Very professional and interpersonal!
Hello Denis, Thank you for your kind words and for highlighting Mihai's professionalism and interpersonal skills. We're delighted to hear about your positive experience with him. Best regards, Lucy, Customer Relations Team
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