Every review we hold for the Bedfont office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot express my recommendation enough for this estate agent. Graham was an amazing broker, going well out of his way to make my dream home mine. During such a busy time he helped us go from offer to completion in just 10 weeks with one day to spare on the stamp duty holiday.
Despite being told by multiple agents that it was unrealistic, and despite all the complications - Graham and James guided us through the process.
The service delivered was more than I ever expected. As first time buyers we came in knowing nothing. One of the few brokers that are here to give people a home, the service doesn't stop here either. I know he will be in touch just before it'll be time to reassess the mortgage.
Thanks again GrahamPositiveResponsiveness, Quality, Professionalism, Value
AvengeTheCookie · 28 August 2022
★★★★★ 5/5
GoogleIf I could give more stars I most certainly would….
From start to finish they remained friendly, helpful and professional! James is an absolute asset to the company and I’m so pleased he was our agent! Grace Chris and Michaela were always there to help if James wasn’t available! They all truly work so hard and deserve every great review! Thank you from the bottom of my heart for getting us through a very hard sale and getting us to the end! James also gave me great support outside of my property sale which I will be forever grateful! No review is enough to express my gratitude and appreciation! THANK YOU!PositiveResponsiveness, Quality, Professionalism, Value
Sian · 28 August 2022
★★★★★ 5/5
FacebookI would highly recommend James and his team at Roberts Hunt Estate Agents. They have been extremely patient and attentive during our very lengthy process which involved multiple properties and parties. Thank you for persevering and keeping sprirts high, even during times of set back and frustration. We bought our first house with Roberts Hunt and sold too so we wouldn't hesitate to recommend the guys here. Thank you for all your hard work and we got there in the end and a big thanks to the team for making it happen.
Beverley · 4 August 2022
★★★★★ 5/5
GoogleRoberts Hunt has provided us with an excellent service from start to the end with purchase of our first family home. I would highly recommend them to everyone; for their support and kindness and above all for timely communications all done with extreme professionalism.
James has been exceptional for all the reasons above; without him I don’t think we would have got this family home. So a very big thank you to you James for everything from the bottom of my heart!
If in the future we look for our next purchase, we would first run to your family-run business before anyone else in the market. Your support has been amazing.
Thank you.
Aish · 4 August 2022
★★★★★ 5/5
GoogleI want to thank Roberts Hunt Estate agents for their fantastic work in the past couple of months especially James, Grace and Maria.
Initially, James came to see my home and explained in detail everything that needs to be done in order to get the property ready for the rental market. From the word go I felt that he is someone that I could work with. He is polite, understanding and extremely helpful.
After the initial meetings James put me in touch with Grace who completed the process up to and including finding tenants for the property. I think I could honestly say without Grace I would have been lost! Grace is a true professional, she is easy to talk to easy to contact and with her everything is possible. She guided me through each stage from clearing the house to completing all the checks to signing contracts. To know that she is there to deal with any issues during the tenancy is a huge relief for me.
Finally I would like to thank Maria who kept me going while Grace was away and for everything she did in order to finalise the renting of my home.
Thank you all!
Samudrika · 6 June 2022
★★★★★ 5/5
GoogleRoberts Hunt have provided us with an excellent service throughout the sale of our home. I could not recommend them highly enough, they work with an extremely professional but personal approach.
The communication was both clear and timely throughout, James and Christopher were top guys and always on hand to answer questions and believe me i wasn't shy about asking.
Once the moved, James arrived at our new home with a beautiful personalised gift, a completely unexpected but lovely touch to complete what was a seamless experience.
Thanks You.
10/10
Barry · 31 May 2022
★★★★★ 5/5
GoogleMe and the family are very happy with the support that Roberts Hunt Estate Agents have given us. It all started with us purchasing our first shared ownership property, then it moved onto staircasing to 75%, and then 100%. After all this had happened, we decided to buy a new larger property and went with Roberts Hunt Estate Agents again. There are no words to explain how thankful we are for all the support and help that was supplied to us. Graham helped us with purchasing our properties, dealing with the mortgages, staircasing, lenders, insurance and much, much more. Any questions we had, he answered us straight away, even when he was away.
We also would like to thank James and Christopher with the selling process of our previous home, everything was very well and professionally.
Would highly recommend Roberts Hunt Estate Agents.
Thank you!!!
Saulius · 31 May 2022
★★★★★ 5/5
GoogleA great family-run business. James managed the sale of our flat and Graham arranged the mortgage for our onward purchase and both were absolutely fantastic throughout the process. We bombarded Graham with lots of questions and he gave us lots of great advice. His experience and organisation meant our application only took a few days to be approved. James went above and beyond especially towards completion to make sure everything went through as quickly and smoothly as possible. All of which was very much appreciated. If we could give more stars we would.
Katie · 31 May 2022
★★★★★ 5/5
GoogleThank you James and team. Can’t rate you all highly enough. James was so helpful and kind. I bought my property through 12 years ago and recently sold through them. I’ve moved out of the area now but anyone thinking of buying or selling locally won’t be disappointed. Thank you again
Gina · 28 June 2024
★★★★★ 1/5
GoogleAbsolute rubbish service, be super careful with their letting agreement, they took me for viewing the property with mould on wall and promised to fix it.i went through the referencing and paid the deposit as well, when I asked them how they treat the mould they start giving me stories that it been washed with chemical and redecorated, basically paint on top and in the contract try to hold me responsible if it comes back so when I made it clear that if the mould come back to the same area I won't be responsible for it. Next day they come back and said landlord wants the property back just 6 days before moving date and refunded my deposit. So be very careful because they just trying to do something very smelly, and don't contact them on phone just the email to keep it evidence because they keep changing their words
Masoud · 28 August 2023
Agent replied · 27 August 2024
Following your negative review which appears to be a trend with your other reviews left, I am most disappointed to read this and sorry you felt the need to leave such a review. We go above and beyond to assist our landlord clients and tenants to ensure excellent relations with both. We have been trading for almost 30 years and our testimonials are a result of this. In response, our tenancy agreement has been drawn by a solicitor to protect you and our clients, in accordance with the law and our staff have been extremely co operative and responsive to your queries. I can assure you we do not ‘tell stories, we do not do something very smelly and we do not keep changing words’. We always confirm any conversations in writing/email so we have a trail for ourselves. We advised you ahead of you paying the holding deposit, the landlord had a contractor attend the property reporting on the issue caused by condensation from the previous tenant. Furthermore, we advised you, as responsible landlord, they had instructed a professional contractor to treat the affected areas and redecorate as necessary, ahead of you moving in. No one has said about ‘basically paint on top so you have wrongly made this assumption’. Extremely disappointing for you and us, having spent time and money in referencing you and preparing the tenancy paperwork, that 7 days before agreed tenancy commencement date, the landlords personal situation changed and they are unfortunately no longer able to let the property and it is likely the property will now be sold instead. Your holding deposit was returned in full immediately. I am confident we have acted and assisted you professionally and we wish you the best of luck with a new tenancy elsewhere.
★★★★★ 5/5
FacebookJames at Roberts Hunt has been exceptionally outstanding. His experience truly shone through every part of our complicated sale. Without his reassurance, experience and courtesy I think the already complex sale would have felt even more difficult and may not have turned out the way it did.Grace Chris and Michaella were always available to help me when James wasn’t available.They are a great company and will always recommend them to anyone who wished to sell their property within the area.5 gold stars from me and a great big THANK YOU
Siân · 20 November 2021
★★★★★ 5/5
GoogleThe whole team have been absolutely amazing to help us with the purchase of our property from start to finish. Especially one of the agents James has been absolutely brilliant. Always keeping us up to date with the process and very approachable. He was an absolute star with helping us with the process of buying a house which can be very stressful to anyone. Definitely recommend him and his team.PositiveResponsiveness, Quality, Professionalism, Value
Eliza · 28 August 2022
★★★★★ 5/5
GoogleWhen my mother died, I as executor of her will had to put her bungalow up for sale. I asked neighbours in Bedfont about the appointment of an Estate Agent and who they would recommend. Roberts Hunt Estate Agents was by far the winner in recommendations received. The sale was managed by James Robert Hunt a member of the family business and the journey through the process was not uneventful but James kept us informed of the twists and turns and our options. There were occasions when James had to go well beyond being just an estate agent and he co-ordinated solicitors /buyers into keeping on track with the tasks that needed to be carried out. I would have no issue with adding my name to people recommending Roberts Hunt Estate Agents.PositiveProfessionalism
Ron · 28 August 2021
★★★★★ 5/5
GoogleRoberts Hunt offers best service in the area. Its family run business and they are very professional and responsive. I have tried couple of other Estate agents locally but it only gave me headache. I then used Roberts Hunts and was delighted with the service I received. I used to get weekly calls emails to keep me up to date with sale process. James is always on top of things and keep regular track of progress on both sides. Even in COVID times, I had no issue in whole process thanks to efforts of great team at Roberts Hunts.PositiveResponsiveness, Quality, Professionalism, Value
Yogesh · 28 August 2021
★★★★★ 5/5
GoogleMy husband and I recently completed the sale of our property through Roberts Hunt and cannot thank them enough. They were extremely professional, efficient and so supportive throughout the whole process, nothing was too much trouble for them! James was always available to answer any questions or just to lend an ear when things were getting a bit stressful. I would highly recommend this family run estate agents if you are thinking of putting your house on the market, or for a purchase. Massive thank you to James and the rest of the team.PositiveQuality
Julie · 28 August 2021
★★★★★ 5/5
FacebookMy husband and I recently completed the sale of our property through Roberts Hunt and cannot thank them enough. They were extremely professional, efficient and so supportive throughout the whole process, nothing was too much trouble for them! James was always available to answer any questions or just to lend an ear when things were getting a bit stressful. I would highly recommend this family run estate agents if you are thinking of putting your house on the market, or for a purchase. Massive thank you to James and the rest of the team.
Julie · 5 July 2021
★★★★★ 5/5
GoogleBeen using Robert’s Hunt for years now. So knowledgeable, helpful, very friendly and always gives the best advice. Graham is absolutely fantastic, and his team also. We have recently been dealing with Chris. With difficult times for everyone currently, Chris has made it all a lot less stressful. A great team, and a great company. We very highly recommend.
Phil · 16 October 2023
★★★★★ 5/5
Facebook2017 I bought my first shared ownership property through Roberts-hunt. Last year I wanted to extend my lease and did the property valuation. I took my valuation report to Graham where he caught a clause which states-“staircasing property to 100% 99 years of lease will be granted”. Since November 2020 we started the staircasing/remortgaging/lease extension process. Graham was tremendous helpful and very very supportive thought the process, he would reply all the emails without any delay, explain it to us more clearly and briefly. Finally after 7 months it’s completed and here we are can’t thank Robert-hunt( Graham) enough. Excellent service, very responsive and always working hard. Highly recommend!!!!!
Priya · 22 June 2021
★★★★★ 5/5
GoogleI honestly don’t have words for how amazing Roberts Hunt and particularly David was. We had a very complicated, stressful and drawn out sale with incompetent solicitors on both sides and if it wasn’t for David in our corner I honestly don’t think we would have sold. It all went through the week of lockdown and if it didn’t happen then, I think we’d still be waiting. He and the company were instrumental in making our dream move to Devon. If you want honest, sincere and hard working look no further then Roberts Hunt. There is no one better!!
Amanda · 6 June 2021
★★★★★ 5/5
GoogleFrom the day we put our house on the market with Roberts Hunt we were treated like royalty..above all we got the feeling we actually mattered.
They leave many businesses behind with their service..
From James to Christopher and Graham, they all worked so very hard to achieve our goal as in sell our property..
They kept us informed every step of the way..
Once we had sold they even followed up making sure everything went smoothly ..
I’d be quite happy to pass on their details for anybody looking to buy or sell their property..
Very kind regards
Guy Dodds
GUY · 10 May 2023
Agent replied · 6 July 2023
Thanks for your kind words Guy, it was a pleasure to assist you and I know it was difficult for you selling your original family home. Best wishes to you and the family.
★★★★★ 5/5
GoogleSylwia and Agnieszka provided exceptional services for me and my family during our new tenancy with roberts hunt.
Andrei · 15 December 2025
Agent replied · 14 April 2026
We are glad you were happy with the service we provide. Our lettings team go above and beyond and are always here to help you in any way we can.
★★★★★ 1/5
GoogleShame I cannot give 0 stars. Kept my £250 deposit after I did not pass their "referencing" had to find a guarantor who earns over £68K even though I proved I earned the same amount. they do this probably with every house and to at least a dozen of people to earn more commission. We went to another agent and rented a house within 48 hours !! They probably do this with loads of people to keep their money. Shame a firm like this is benefiting from people's lives! it is fascinating how manipulative this company is. asking me over the phone if I had any outstanding CCJ's, which I DO NOT have. and then twist their words over the phone by saying: ''no we asked if you had, not have any''. also, the estate agent I rented from now did the checks within 48 hours for only £95!! Roberts & Hunt charged us £250,- and kept going forward and backwards for 10 days long. I do not recommend them and am awaiting response from our solicitor to take legal action. I will not rest my case till I get my money back. People please ignore their fake reviews and spend your hard earned money somewhere else.
Karrar · 7 April 2023
Agent replied · 31 May 2023
Good Morning Mr Alsaidi. I am sorry to see your negative review. You both failed referencing in your own right because of undisclosed and incorrect information and despite this were still offered the tenancy with a guarantor. Your guarantor failed to provide the requested information to move forward and you were unable to provide an alternative. We advised you of the referencing process at the outset by a leading and reputable letting reference company, used to protect our clients and spent a lot of time working with you to try and find a solution which you were unable to meet the criteria for landlords insurance requirements. We have been trading for almost 30 years and I can assure you your accusations in your review are totally incorrect and the cost to us on the three referencing applications and our time spent in trying to assist you has no gain on us keeping your deposit. You were advised of the referencing process before you paid the deposit to secure the property over other interested parties. If you wish to discuss this further then I am happy to do so if you want to contact the office and I am sure your solicitor, if contacted, would advise you there is no legal case here, because of your failure to disclose at the outset and incorrect information. Good luck in your new home.
In your further comments added to your review since our response yesterday. It has further inaccuracies and you were provided with copies of the referencing report detailing why you were not acceptable in your own right. I will not list these publicly, but if you wish to make an appointment to come in to discuss with management, we would be more than happy to see you to explain and try to help you understand. I can assure you there is not one single fake review on our google reviews, you are clearly a one off as you didnt get what you wanted, only as you didnt disclose all information and because your guarantor let you down, despite us spending time in trying to help and give you other options for the 10 days. I would add, the £250.00 holding deposit would have been credited against your first months rent had you referenced acceptable, resulting in no charges to you which you were also advised at the outset over the phone and in writing.
★★★★★ 5/5
GoogleI received a wonderful service from Roberts Hunt Estate Agents, in particular from James, who was guiding me through the process of buying a property.
He always answered my questions and was checking if everything was ok and if i …
Martin · 14 April 2025
Agent replied · 14 April 2026
Thank you Martin, we wish you much happiness in your new home.
★★★★★ 5/5
GoogleWe have just sold a property with Roberts hunts Estate Agents, and cannot recommend them highly enough. Its not an easy time in this industry and both James and Chris were very informative and kept us up to date with the way things were going. I wouldn't hesitate to use them in the future. Thank you to you all :-)
Tina · 25 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
