5/5
I'm first time landlord and wasn't sure where to start , Sylwia guided me from the start to the very end , she was very helpful ,always replying straight away, it was pleasure working with Sylvia and her team, Thank you...
Trusted Agent profile · Bedfont
★★★★★
371 reviews across 2 platforms
343 Bedfont Lane, TW14 9SD
Roberts Hunt & Co's office in Bedfont, at 343 Bedfont Lane, is rated 4.8 out of 5 across 371 reviews on two platforms, including 317 Google reviews rated 4.8.
Every review we hold for the Bedfont office, from every platform, shown as written. First names only.
5/5
I'm first time landlord and wasn't sure where to start , Sylwia guided me from the start to the very end , she was very helpful ,always replying straight away, it was pleasure working with Sylvia and her team, Thank you...
5/5
I bought my property through Roberts Hunt 20 years ago...2 decades later I have sold it through them. There was no doubt in my mind it was this estate agent I would use again. The smooth, professional and friendly service has not changed since I first met them in 2002, we all age and this time I dealt with the son ... James, all I can say is his father would be proud. This is a true family company who respect and work hard for their clients, whether buying or selling. I could not recommend them enough. James is supportive and approachable and his colleagues in the office are all the same. James makes you feel everything is going to be alright, and it was, it was more than alright. Thank you Roberts Hunt.
What a lovely review, thank you so much for your kind words, it has been our pleasure assisting you again. We have been open 30 years in April so it is lovely when we see many clients on repeated moves. Best Wishes in your New Home. Graham, James and all at Roberts Hunt
5/5
Graham has helped us with our mortgage three times now (for our first ever mortgage and two subsequent remortgages). The man is literally a hero - we could not have secured our new home without him. He is professional, knowledgable and kind hearted. Due to our personal circumstances, securing a larger mortgage was a real challenge; Graham was always very responsive when we emailed him offering relevant advice with an honest yet positive tone. I’d never use another mortgage advisor. Thank you so much Graham.
Thank you for your kind words Natalie. Always a pleasure to assist you. Best Wishes. Graham
5/5
SHORT REVIEW: James is the best estate agent in the area. I cannot thank him or recommend him highly enough. EXCELLENT service. A very patient, polite, and helpful person. Thank you. My only regret is that I didn’t find him sooner. DETAILED REVIEW: James sold my property which had an underlying issue. I had previously marketed it with another well-known friendly local agent who’s attitude and approach were, quite frankly, very disappointing, no demonstrable efforts to push the sale, poor communication, disorganised, poor photography, reactive and not proactive. Nice people, but extremely frustrating. I then approached another friendly (corporate) agent based locally who was adamant I should sell the property via their Modern Method of Auction process. Although, very helpful I didn’t feel I was getting a good deal. Other agents in the area didn’t really fill me with confidence either. …I then spoke to James. His approach was VERY different to anyone I had previously spoken to. His family-run business approach was much more personalised than all the other agents. It felt as though he wanted to sell the house for ME, and not just to ‘hog’ the property and make a quick profit. It wasn’t long until I realised how hard he actually works. - His valuation was the most realistic. - His photos were astoundingly good. - His recommendation of solicitor was excellent. - His communication was on point at every stage. - He was very proactive in chasing anything which could potentially stall the sale. - He LISTENED and worked WITH me. - He went out of his way to spend hours to learn about the underlying issue with my house, and was soon an expert in said issue. No-one prior had bothered to help in this manner. - His tenacity and dedication were instrumental in the sale of the house. I was extremely impressed. - The overall Roberts-Hunt team were also excellent with communication. Very polite and professional at all times. Thank you so much, James. I cannot recommend Roberts-Hunt any more highly.
Thank you for your kind words. It was a pleasure assisting you. Kind Regards. Graham
5/5
I had a very great experience with Roberts-Hunt, particularly thanks to Christopher, James and their dedicated team. They have been very professional and responsive, addressing promptly and efficiently to any inquiries I had. I highly …
Thank you Stacy, we are glad you got there in the end and we wish you much happiness in your new home.
5/5
I have had really bad experiences with other estate agents, but Robert Hunts are excellent. They really care for the tenants and make moving in very easy and less stressful. They are very quick to respond and resolve issues immediately. Really happy with the experience and customer service they have provided. Definitely recommend Sylwia Czeladko-Ghauri.
Thank you Atia for your kind review, it is much appreciated.
5/5
As a landlord, Roberts Hunt have provided an efficient and professional service in letting and managing our property. Sylwia has been particularly helpful, and always available to answer any queries.
5/5
Great experience as a buyer with Robert Hunt. James was very helpful and went beyond what was expected. Much appreciated. Victor & Krisny very happy first time buyers (Staines Road)
Thank you for the positive review. We love our job and wish you much happiness in your new home and see you when you move on!
5/5
Words can hardly describe how excellent Roberts Hunt were throughout the process of buying our lovely new house. In particular, we want to say a HUGE thank you to James, whose professionalism knows no bounds. James was thoroughly dedicated from the outset, requesting financial evidence upfront and asking for a "best and final offer" to avoid to-ing and fro-ing. He stayed late beyond working hours on more than one occasion when things needed to be chased from other parties.Sometimes it felt like everyone in the chain was working against us (including our own sales estate agents!) but James was completely on our side. Even on the day of completion, James was working hard to sort out the final wrinkle in the process. I can honestly say that our house purchase would have fallen through, had it not been for James Roberts Hunt. 11/10!
Well done James.
5/5
We recently sold our home of 35 years with Roberts Hunt and subsequently had no previous experience of selling a property. James and the team arranged and carried out all our viewings and made the process go as smoothly as possible. We would like to thank James and the team for all their help, advice, hard work and patience dealing with our sale. We would highly recommend them to anyone, they were very efficient, professional and friendly, they made a potentially very stressful process much easier to deal with. Many thanks James and Lesley
5/5
Exceptional Mortgage Assistance for First-Time Buyers We recently had the pleasure of working with Chris Perryment at Roberts Hunt Estate Agents to secure a mortgage for our first home purchase, and we couldn't be more impressed with the experience. From start to finish, the service provided was first class. Chris was very knowledgeable and guided us through every step of the process with ease. His expertise and attention to detail ensured that we fully understood our options and felt confident in our decision. Would highly recommend for anyone trying to acquire a mortgage. Jack and Jessica
5/5
We had the pleasure of working with Chris and Graham at Roberts-Hunt Estate Agents, and we couldn't be more thrilled with the outstanding service they provided us. From the very start they exuded professionalism and warmth, making us feel instantly at ease during what can often be a stressful process as first-time buyers. Chris and Graham went above and beyond to secure our mortgage swiftly and efficiently. Their expertise and attention to detail were evident at every step, ensuring that we found the perfect financial solution tailored to our needs. They navigated the complexities of the mortgage process with ease, answering all of our questions promptly and thoroughly. In addition to assisting us with our mortgage, Chris and Graham also provided invaluable guidance on life and house insurance. If you're in need of mortgage assistance or are looking to buy or sell, look no further than Roberts-Hunt Estate Agents. They're an exceptional team who are incredibly knowledgeable and deliver results with efficiency, expertise, and a genuine dedication to their clients' satisfaction. We wholeheartedly recommend them to anyone seeking a 5-star service. Thanks again to all at Roberts-Hunt!
5/5
We should like to thank James and his colleagues for the pain-free sale of our property in Feltham. James kept us abreast of progress at appropriate times, encouraging all parties in our short chain to maintain momentum. Clearly well connected, James offered conveyancers and house clearance contacts to make the process as easy as possible. We are pleased to recommend the services of Roberts Hunt.
Thank you for your kind words Nick. It was our pleasure assisting your family. Kind Regards. Graham Roberts-Hunt
5/5
We've had a great experience with Roberts Hunt Estate Agents as tenants. The team has been professional and responsive throughout our tenancy. A special thanks to Sylwia, who has been incredibly helpful and supportive, always quick to assist with any queries or concerns. Her help made the whole process much smoother. Highly recommend their services!
5/5
This is a great company! James was so professional and helpful and went the extra mile for us! I am beyond grateful!
Thank you for the lovely review Penny, we are glad we got there in the end for you. Best Wishes.
5/5
Amazing experience with the Roberts-Hunt team! They supported us through every step of our home-buying journey with great communication and professionalism. Special thanks to James and Graham for their constant updates and guidance. Highly recommend! 👏🏡 …
1/5
My experience with Roberts Hunt Estate Agents, particularly with James, was nothing short of exceptional, if you enjoy having your time completely wasted. James may appear charming and professional when you first meet, but once he's behind a screen, his true colors shine. They have a remarkable talent for inflating property prices well beyond reason, because who doesn’t love a pointless bidding war? It’s almost as if James takes pride in ensuring deals fall through at the most inconvenient moments. Would I recommend them? Only if frustration and disappointment are exactly what you're after!
We are most disappointed to receive your negative review and it is sad you feel it necessary to personally attack one of our experienced and valued members of the team. You can see from our positive reviews, we pride ourselves on our service and have been successfully trading for over 30 years offering a personal service to our clients and buyers alike. We have checked our records and we have no record of your name and you don’t mention a property so we are concerned who you actually are, posting a negative review. Could you please contact us and management will happily talk to you or meet with you to discuss your concerns. I can assure you we always act on our clients instructions and we would NEVER encourage or entertain a bidding war. If there are multiple parties interested in a property, then everyone is treated exactly the same and fairly and are asked for their best and final offers, detailing their full situation and they are then presented to our clients for their instructions. In our experience, there is no gain to anyone to inflate property prices beyond reason, as this would only cause a problem further down the line with mortgage lenders surveyors. I can assure you we wouldn’t waste our valuable time, or our clients, with ensuring a deal falls through at the most inconvenient time either.
5/5
We would like to say a big thank you to Chris and Graham for assisting us with getting our first mortgage. They were fast, efficient and very informative. We can’t thank them enough for what they did.
Thank you Jack, we apprecite the review, we hope you have settled into your new home and wish you much happiness.
5/5
If you are looking for a professional help and perfect customer service its the right place to go! I can’t thanks Roberts Hunt Team enough. Christopher explained to us whole process and help on every step. I will be recommending Roberts Hunt to everyone.
Thank you Jolanta, your kind words are appreciated and you know where we are if we can help in any way in the future.
5/5
Friendly, helpful, supportive and informative staff that really make you feel at ease and go the extra mile. Highly recommended to anyone needing an estate agent. Special praise to Christopher, great asset to your company
Thank you for your kind words Julie, it has been our pleasure and we are glad you got moved, eventually! We wish you much happiness in your new home and area.
5/5
I had the pleasure of working with Roberts Hunt on the sale of my property, and I cannot express how delighted I am with the entire experience. From the initial consultation to the final closing, James demonstrated unmatched professionalism, expertise, and dedication to ensuring a seamless and successful sale. He took the time to listen to my needs, understand my goals, and provided valuable insights into the local real estate market. Their exceptional knowledge of the area and current market conditions was truly impressive, instilling confidence that I had made the right choice in selecting them as my agent. Throughout the process, James, Maria and Grace demonstrated excellent communication and a remarkable ability to keep me informed at every step. They were prompt in responding to my inquiries, provided regular updates, and always made time for any questions or concerns I had. Their dedication to keeping me well-informed and involved was greatly appreciated, making the entire experience stress-free. One of the standout qualities of Roberts Hunt was their keen eye for detail and their proactive approach to problem-solving. They provided invaluable advice which I believe played a significant role in the whole process. They skillfully guided me through the offer and negotiation process, always keeping my best interests in mind. I felt confident and secure in their capable hands throughout the entire transaction. My experience working with James and the team at Roberts Hunt was exceptional, and I wholeheartedly recommend their services to anyone looking to let, buy or sell a property. Their professionalism, expertise, and dedication to their clients are truly commendable. Thank you to Roberts Hunt I can now move forward with my future plans, knowing that I made an excellent choice.
5/5
I recently sold two co owned properties with Roberts Hunt, and despite nothing about the situation being straight forward, the service we received from James and the entire team was exceptional from start to finish. They value realistically, keep you updated continually via text and email when viewings are booked, and once sold, manage the process seamlessly to the end, frequently chivying solicitors on both sides to keep things moving. One of the properties sat on the market with another local company for 10 months before we enlisted the services of Roberts Hunt, and yet within weeks of handing that one to them also, like the first they took on, it was sold very quickly. Having been a landlord in Feltham for the last 15 years and experiencing sub standard service from pretty much every other agency I used, I can only say, don’t even waste your time with any of the others, if only I had found them years ago! Huge thanks again to the whole team!
5/5
Special thanks to James and Mikaela for their Professionalism. Amazing service from start to finish. Recently sold my property with Roberts Hunt and would definitely recommend them to anyone on the area.
5/5
Really happy with the service provided by Roberts Hunt Estate Agents. First time renting an apartment and the whole process was made easy and stress free. A special thanks to Sylwia and Chris
Thank you for your kind words and positive review, we are glad the process went smoothly for you.
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