5/5
Roberts Hunt Estate Agents is an excellent property agency. They are experts in their profession. James was very supportive and cooperative during the purchase of our house. I highly recommend them.
Trusted Agent profile · Bedfont
★★★★★
371 reviews across 2 platforms
343 Bedfont Lane, TW14 9SD
Roberts Hunt & Co's office in Bedfont, at 343 Bedfont Lane, is rated 4.8 out of 5 across 371 reviews on two platforms, including 317 Google reviews rated 4.8.
Every review we hold for the Bedfont office, from every platform, shown as written. First names only.
5/5
Roberts Hunt Estate Agents is an excellent property agency. They are experts in their profession. James was very supportive and cooperative during the purchase of our house. I highly recommend them.
5/5
I would like to personally thank Sylwia for her patience, professionalism and help through the whole process of renting my first home, she was so kind and explained everything to me.
5/5
Just exchanged on a flat after what ended up being a very long and arduous process, everyone at Roberts-Hunt was extremely helpful from start to finish. Chris and Graham were both on hand for great advisement and counsel at any stage of the process and both seemed genuinely invested in my purchase and happy for the result when we got there. James was also indispensable for his help with acquiring the property and helping me to negotiate a price, not to mention he’s very easy on the eye. I highly recommend everyone here and will be straight back to them when the time comes
5/5
Thank you so much to Chris and Graham at Robert Hunt Estate Agents! As a first-time buyer, the whole process was a daunting experience; with some complications in my purchase, there were plenty of questions I had to ask. Chris was brilliant and always there on the phone if I needed any help or just to explain how certain aspects of the process worked, it really helped me through some frustrating moments knowing he was there to support me. I would highly recommend them to anyone and will use them again in future, thank you for all your help and support.
5/5
We recently renewed our mortgage deals with Roberts Hunts Estate Agent. Chris Perryment, helped us with securing the best deal we could get from Halifax. As mortgage rates gone up drastically, we had one on one meeting with Chris Perryment to discuss our financial stand and future plan against the best mortgage deal we could get. Chris monitor the rates for the last 4 months before our renewal date and keeping us updated to ensure we get the best rates by the end of our old deal, which we finally did. Very happy with the service. Thank you.
Thank you for your kind review, glad we could be of assistance.
5/5
Thank you so much to Graham and Chris who helped us secure our first mortgage. Unlike other brokers, they didn’t charge any fees, but their service was fantastic. They were very responsive and took the time to talk us through our options a few times in the couple of years before we were ready to buy. Their expertise and reassurance was invaluable to inexperienced first time buyers like us. Thank you both, I will be recommending you to friends!
5/5
I had a great experience with Roberts Hunt Estate Agents last past 10 years at least. A special massive thank you to Graham and his team, who is an absolute pleasure to deal with. Very helpful, reliable, and extremely responsive in any stage of the process. Strongly recommended to everyone.
Thanks you for your kind words, it was a pleasure to assist you.
5/5
Roberts Hunt were so helpful from beginning to end of our purchase. James was especially helpful and knowledgeable throughout the process and answered all of our questions! All in the office were friendly and communication was great. I would definitely recommend them. Also the welcome box was a lovely touch. Thank you!
Thank you for your kind words Sophie. It was our pleasure to help you move. See you next time! Kind Regards. Graham Roberts-Hunt
5/5
An amazing stress free service, changed from previous estate agent Robert Hunt made everything easier, simpler and a smooth process . If needed again would 100% use Robert Hunt, James was amazing explained everything clearly and very helpful! Can't thank him enough.
5/5
We dealt with James, who was on the ball every step of the way, and explained the process so well for first time buyers. No question was too stupid and he always had time for us over a call and email, he made a difficult process so smooth and easy going. The company and James were so kind to us, and if we ever sell our new home, we will definitely be using them!
5/5
As first time buyers we had such an amazing experience with Robert’s Hunt -The team were so helpful and always there to explain anything we did not understand. Graham and Chris really guided us throughout the whole home buying process, very professional and attentive , would recommend to anyone buying their first property as they were great.
Thank you Soph for your kind words, it was our pleasure and we wish you much happiness in your new home.
5/5
James was a pleasure to deal with. From the professionalism he displayed whilst selling my flat to prospective buyers (first viewers bought at full price!) and sold it so well, to the communication during what should be one of the most stressful events in life, he helped make it non stressful! I can’t thank you and your colleagues enough, I wouldn’t hesitate to recommend :-)
1/5
Disgusting treatment! Wish I could give zero stars! I had an incredibly disappointing experience with Roberts Hunt. From start to finish, the process was marred by incompetence and lack of professionalism. Firstly, communication was abysmal. It took multiple attempts to get a response to basic inquiries. In fact, I had to call them and chase them several times, and even then, the information provided was often inaccurate or vague. Furthermore, the agents seemed disinterested and unengaged throughout the entire process. It felt like they were just going through the motions, with no genuine concern for my needs or preferences. They showed little to no initiative in finding suitable solutions or even communicating clearly and accurately. To make matters worse, they left me in the dark for an entire week, which has now resulted in me losing out on a second property! Instead of coming back to me in a timely manner, giving me the option to revise my offer, they simply sent me the below email: “Further to the below, please be advised that the landlord of Barnway would like to thank you for your interest in the property but is not prepared to accept any less than the asking price. We wish you luck with finding a suitable home soon.” The tone of this email is rather rude and obnoxious, not even asking if I’d like to review my offer. It’s a very much 'go jump in the lake' attitude. I even called the branch immediately after receiving that email and spoke with Sylwia, who should not be dealing with the public as she has zero manners. She seems to think she told me this over the phone, when probably she is getting me mixed up with one of the other candidates. This was totally untrue and has never been communicated to me! I was more than happy to offer the asking price of just £95 more per month if it had been communicated - clearly something else is going on here. This agency demonstrated a shocking lack of attention to detail, leading to unnecessary complications and delays. It was clear that they are not experts at providing quality service to their clients. It's an absolute disgrace how they treat their customers like dirt. Overall, my experience with this agency was incredibly frustrating, and I would strongly advise anyone considering their services to look elsewhere. Their lack of professionalism, poor communication, and incompetence make them entirely unsuitable for anyone looking to rent from them. I have never dealt with such a pathetic agency in my life.
We are sorry you felt it necessary to leave such a review and that you didn’t secure the property you were interested in, at the lower price you offered. Our file correspondence has been checked and is prompt, polite and comprehensive in every way, despite your rude and abrupt manner in the last 24 hours. Your review contains many inaccuracies and omissions and if you wished to make an appointment to come into the office to discuss further we would be happy to see you.
5/5
We had the pleasure of buying our second property from Roberts-Hunt. Thank you to James and Chris for guiding us in such a professional manner. They were always there when we needed advice. Our previous property was rented through Roberts Hunt and we would like to thank the lettings teams as well for such great service. Highly recommended. 5 stars for the whole team.
5/5
Myself and my partner have just exchanged for our first house! We can't thank Christopher enough for the help with our mortgage, securing a great rate for us in this uncertain time, and being a reliable voice throughout this process. We would like to thank him and everyone at Roberts Hunt. An absolutely fantastic service was provided and we would highly recommended them to anyone else looking to buy.
5/5
Me and the family are very happy with the support that Roberts Hunt Estate Agents have given us. It all started with us purchasing our first shared ownership property, then it moved onto staircasing to 75%, and then 100%. After all this had happened, we decided to buy a new larger property and went with Roberts Hunt Estate Agents again. There are no words to explain how thankful we are for all the support and help that was supplied to us. Graham helped us with purchasing our properties, dealing with the mortgages, staircasing, lenders, insurance and much, much more. Any questions we had, he answered us straight away, even when he was away. We also would like to thank James and Christopher with the selling process of our previous home, everything was very well and professionally. Would highly recommend Roberts Hunt Estate Agents. Thank you!!!
5/5
Dealing with Robert Hunt has been a great change into something better in using an estate agent and Sylwia Czeladko-Ghauri has work very hard in providing a suitable tenant . Highly professional and excellent service . Even the modern offices filled with staff gives you confidence . Give them a try ..
5/5
I’ve had an excellent experience with Roberts Hunt Agency. From start to finish, the team was professional, approachable, and genuinely helpful. Communication was always clear and timely, and they went the extra mile to make the whole process smooth and stress-free. Their knowledge of the market is impressive, and I felt well looked after at every stage. If you’re looking for a reliable and trustworthy estate agency, I’d highly recommend Roberts Hunt.
5/5
We have been seeing Graham for a few years now, he was recommended by a friend for our mortgage renewal, and we haven’t been anywhere else since. He always explains things really well and makes good suggestions, and makes sure we have the full range of best deals available. This year he’s also been helping us with our life insurance and income protection, and he has been so patient with our million and one confused questions, and worked hard with my various health issues to find something that worked for us. Could not recommend Graham enough.
5/5
I have sold 2 properties with a Roberts Hunt in the last year and couldn’t praise them enough. James was always on hand to assist with any queries and give advice. It hasn’t all been plain sailing so there were quite a few calls but nothing was too much trouble. Thank you James, we will always recommend you
5/5
I’ve been with Roberts Hunt Estate Agency for over 3 years, and their service has been consistently excellent. The team is always friendly, professional, and reliable, they've supported me through every step of my renting . ( Thank you for Sylwia, Agnieszka and Maria). Over the years, they’ve always been quick to respond, patient with my questions, and truly went out of their way to make the whole process smooth and stress-free. They’re honestly the best agency, you feel more like a friend than just a client. I highly recommend them to anyone looking for trustworthy and caring property experts.
5/5
Roberts Hunt provided great service throughout the purchase process. From a buyers perspective there was a great level of transparency about any 'need to know' aspects about the property and throughout the entire process staff were very knowledgeable about each step. Listing was at appropriate price given market conditions, great viewing experience amd the once offer was made, were effective at helping driving turnaround times with solicitors to get keys as soon as possible. Definitely recommend.
5/5
I would highly recommend James and his team at Roberts Hunt Estate Agents. They have been extremely patient and attentive during our very lengthy process which involved multiple properties and parties. Thank you for persevering and keeping sprirts high, even during times of set back and frustration. We bought our first house with Roberts Hunt and sold too so we wouldn't hesitate to recommend the guys here. Thank you for all your hard work and we got there in the end and a big thanks to the team for making it happen.
5/5
Roberts Hunt are a life changer, the process that you go through purchasing/selling a house is stressful but these guys know how to handle everything and it makes you feel at ease! I was a first time shared ownership buyer, so it was daunting initially but James definitely helped me understand the process a lot more better. I went to the Bedfont/Feltham branch where Chris, Grace, Mikayla and most importantly, James have all been a pleasure to deal with. Throughout the barrage of emails/calls and questions that I had for them, especially James, there was never once a time where I felt like I was belittled for what I didn't know. If you don't know something, ask and they'll most definitely help! I moved into my new property last week and it wouldn't have been without James to constantly chase a third party company, we wouldn't have completed on the day if it were't for his persistence. If you're looking to buy, please don't hesitate with Roberts Hunt, especially with James and the team! They're professional, always answering emails/calls and always on the ball. There's a reason why they're 5 stars!PositiveResponsiveness, Quality, Professionalism, Value
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