Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to Helena at Leaders Beckenham for once again providing a great service. We are really impressed with her prompt response to our issue and it is reassuring to know we have a reliable agent to go to.PositiveResponsiveness, Professionalism
Claire · 25 August 2021
Agent replied · 24 August 2024
Hi Claire Grange,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Beckenham branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleDealing with an agency who are trustworthy is so important and after a horrible experience with another agency, I found that the ladies at Leaders made me feel at ease while recommending suitable properties. I specifically dealt with Shuk but had contact with the other staff too who were all fantastic. I have unfortunately had to put renting on hold due to unforeseen circumstances but when I start looking again, I will be back at leaders.
Sabrina · 25 August 2020
★★★★★ 5/5
GoogleThanks Shuk for your support throughout the moving process, to our new apartment.
Abel · 26 February 2024
Agent replied · 24 August 2024
Dear Abel Osahon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFantastic service! Friendly and helpful every step of the way. Thank you Shuk! :)
Nethelli · 27 January 2024
Agent replied · 24 August 2024
Dear Nethelli Ordish
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLocal estate agents with a wealth of knowledge. Shuk was able to answer all the questions I had and she made the letting process sound so easy. Hoping to find my next property with Leaders in Beckenham!
Doug · 25 August 2021
Agent replied · 24 August 2024
Hi Doug Price,
Thank you for the great review of our Leaders Estate Agents Beckenham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleHelena has been a great help in helping us with our rental. She has been great answering lots of our questions with lots of information and helping our whole process run smoothly. Thank you!
Hannah · 25 August 2021
Agent replied · 24 August 2024
Hi Hannah Watson,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Beckenham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI am very impressed with Leaders, especially Shuk who was quick to respond to my online enquiry and couldn't have been more helpful! She was friendly and professional, I highly recommend these guys :-)
Karen · 25 August 2021
Agent replied · 24 August 2024
Hello Karen L
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleI have just rented a property from Leaders, and I am very happy with the service that they provided. Helena, Shuk and Emma were very professional and helpful alway throughout the process
Thank You!!
Shpetim · 25 August 2021
Agent replied · 24 August 2024
Dear Shpetim Pellumbi,
Thank you for the great review of our Leaders Estate Agents Beckenham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI rented a property for 5 years that was managed by Leaders. During that period Leaders conducted property visits to make sure that property was kept in good condition. At first I thought this would be annoying intrusive visits, but I was wrong. I actually began to look forward to Lisa's visits as she was always polite and friendly.
My experience with Leaders was so great that I recommended them to a friend who then moved up the road from me and has also had a good experience. Though Leaders don't conduct regular visits at her property she has an attentive Landlord who fixes faults as soon as they happen.
I was sad to leave the property I rented through Leaders but our Landlord wanted to sell. When we received this information I thought it was going to be a annoying tedious process but it was made as painless as possible by Adrian and Archie where so professional and accommodating. When I am ready to buy a property I will be going to them for sure.
In this review I must mention the amazing Toni who is the property manager. She responded to all my emails and queries with great efficiency. She was always a pleasure to deal with, her patience and professionalism is absolutely amazing. If you want to rent out a property you definitely want her to manage it. I cant thank her enough for all her help.
A huge thumbs up for the Beckenham team.PositiveResponsiveness, Quality, Professionalism, Value
Ama · 25 August 2021
Agent replied · 24 August 2024
Hi Ama Chin,
Thank you for the great review of our Leaders Estate Agents Beckenham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleThank you Beckenham Leaders for your professionalism in helping us find our family home. Thank you Courtney!
you understood exactly which property we were looking for after speaking to you. In fact the entire team was brilliant with us.
Kingsley · 26 August 2019
Agent replied · 24 August 2024
Hi Kingsley, we are so happy to read such a great review about Leaders Beckenham and are so pleased to read that Courtney and the team were able to offer you so much assistance and support throughout your property search. We will ensure that your comments are passed onto the team. Kind Regards, Leaders
★★★★★ 5/5
GoogleThey've been very helpful to sort out the process of finding a new flat to rent, deal with the landlords and in the papers required for this. Thanks Emma Young.PositiveResponsiveness, Professionalism
Luis · 25 August 2021
Agent replied · 24 August 2024
Hi Luis Nolazco,
Thank you for the great review of our Leaders Estate Agents Beckenham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleMolly and Shuk are a fantastic team.They found a tenant for my property within days and made the whole process stress free.
Helpful and communicative at all times.
I would definitely recommend Leaders Beckenham for letting.
Jan · 6 December 2024
Agent replied · 22 December 2024
Dear Jan Morgan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a fantastic experience with Leaders in Beckenham) finding my lovely new home. Emma was great from start to finish in helping me navigate the process. Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value
Manda · 25 August 2020
Agent replied · 24 August 2024
Hi Manda Regan,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Beckenham branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Beckenham
★★★★★ 5/5
GoogleThank you so much Helena. Very easy to talk to, explained the process of renting and making it much clearer for me to understand I really appreciate your helpPositiveProfessionalism
Reneece · 25 August 2021
Agent replied · 24 August 2024
Hi Reneece Williams!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleHelena has been really helpful and has responded to all our questions throughout our tenancy process so far - she has made the experience surprisingly easy for us!PositiveResponsiveness
Lydia · 25 August 2021
Agent replied · 24 August 2024
Hi Lydia Wood!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleIt was my first time finding my own flat and I was so nervous and was asking a million questions but my agent Emma B was so patient, kind and polite it felt more like I was talking to a friend she has helped made this process so simple and painless and I feel so reassured. I have finally found a place I’d like to call home and it’s all thanks to leaders agents Emma B And also Selwyn. I would recommend them 100 times over you won’t regret it 🤗.
Natalie · 25 August 2020
Agent replied · 24 August 2024
Hello Natalie Samuel
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Leaders Estate Agents Beckenham
★★★★★ 5/5
GoogleI want to thank [Leaders], Elif and Helena for all the fantastic work they did towards me securing my dream home. Their assistance, and expertise was outstanding. They made the whole process a pleasure.
All-in-all, I had a really good experience and I would highly recommend them. I would certainly use them again if I needed to.
Dee · 25 August 2023
Agent replied · 24 August 2024
Dear Dee H
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSummer was really helpful and very professional
Adesanya · 12 April 2025
★★★★★ 5/5
GoogleAdrian Burch at the Beckenham branch of leaders was outstanding with his help and went above and beyond to fix all of the issues that we came across. As an older couple, Adrian helped take away any stress that we experience. We would recommend Leaders and Adrian to everyone!
Daphne · 26 February 2024
Agent replied · 24 August 2024
Dear Daphne Griffin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHelena was courteous and dealt with my enquiry efficiently. She was very friendly and made my experience using Leaders a very pleasant one. Thank you!PositiveResponsiveness, Professionalism
Kaz · 25 August 2021
Agent replied · 24 August 2024
Hi Kaz, thank you for taking the time to let us know how we did. We were pleased to hear that Helena was able to provide you with an efficient and courteous service.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleBeen dealing with Emma and her team for a number of years, professional and honest. Would recommend them.PositiveProfessionalism
Liz · 25 August 2022
Agent replied · 24 August 2024
Dear Liz
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleHelena has been super helpful in finding us somewhere to rent. She is very quick to respond and the experience has been great!PositiveResponsiveness, Professionalism
Clare · 25 August 2021
Agent replied · 24 August 2024
Dear Clare Hodder,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleFirst experience with Leaders, Emma Young has been extremely helpful and professional in helping me fine my new flat. I would recommend them.PositiveResponsiveness, Professionalism
Harris · 25 August 2021
Agent replied · 24 August 2024
Hi Harris Shedden,
Thank you for the great review of our Leaders Estate Agents Beckenham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleVery lovely people, Will was great and super on top of everything!
Alex · 9 January 2023
Agent replied · 8 January 2025
Dear Alex,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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