Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the pleasure of working with Aleyna Saklav during our property search, and we were thoroughly impressed by her professionalism and dedication throughout the process.
Aleyna demonstrated a clear understanding of our requirements and consistently presented properties that were well aligned with our needs. Her knowledge of the market, combined with her honest and considered advice, made the experience both efficient and reassuring.
She was highly responsive, well-organised, and always willing to provide guidance at each stage, ensuring that we felt informed and confident in our decisions.
We are very pleased with the outcome and would not hesitate to recommend Aleyna Saklav to anyone seeking a reliable and professional real estate agent.
Taha · 12 April 2026
Agent replied · 16 April 2026
Dear Taha Mazhar
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had the most fantastic experience with Rizwan Ali at Leaders Beckenham.
Throughout the whole process of buying my first flat, Riz went above and beyond for me. He responded to the multiple queries I had (on the day), was incredibly communicative, accommodated my tricky request to have a kitchen fitter go to the property to get dimensions (so I could get started on the redesign), and did everything in his power to ensure my purchase got over the line. When Riz was on leave, his colleague Adrian was similarly fantastic, and ensured things kept moving with the purchase.
I was truly supported by Riz at every step along the way, and am so grateful to him for all he did to help me get my dream home.
I cannot sing the praises of Leaders Beckenham more highly!
Ciara · 24 June 2025
Agent replied · 22 September 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI've had great experience with Leaders Beckenham in my pursuit to find a rental property. The team has been professional and Molly Lucking has been extremely prompt with booking me a viewing and getting me all set up for new rental property. Great work, it's made moving less stressful!
Natalia · 16 January 2026
Agent replied · 16 April 2026
Dear Natalia Galvez
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI can't recommend Molly and Shuk enough! As a first-time renter, I was nervous about the whole process, but they made it so easy and stress-free. They were incredibly helpful, always responsive, and went above and beyond to help me find the perfect rental property. Their professionalism and dedication truly stood out, and they were so friendly and approachable throughout. Thanks to Molly and Shuk, I found my first home, and I couldn’t be happier! If you're looking for letting agents who genuinely care, these two are the best!
Yasmin · 1 October 2024
Agent replied · 22 October 2024
Dear Yasmin Lewis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a great experience with leaders. We specifically dealt with Riz and Adrian, who were both very helpful and made the process of buying our first home very smooth. Highly recommend!
Tom · 16 February 2026
Agent replied · 16 April 2026
Dear Tom Curtis
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleExcellent service by Aleyna
Aleyna was very helpful and responsive throughout the process. I really appreciated her support.
川崎義仁 · 15 April 2026
Agent replied · 16 April 2026
Dear 川崎義仁, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Beckenham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleI had an exceptional experience dealing with Shuk that exceeded my expectations. Her customer service was truly excellent, as she was attentive and reassuring throughout the entire process. Despite not physically seeing the flat before paying the deposit, I trusted her judgment, and Shuk certainly did not disappoint. She provided impeccable service, and I couldn't have asked for a better experience. Will happily use leaders again and would highly recommend Shuk to anyone looking for a reliable agent. Thanks ever so much Shuk.
Anita
Gladiator · 27 March 2024
Agent replied · 24 August 2024
Dear Gladiator G
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFantastic service. Riz was really helpful throughout the whole buying process. Very professional, would highly recommend.
Henry · 10 April 2026
Agent replied · 16 April 2026
Dear Henry Langdon
We greatly appreciate your 5-star review and the time you took to share your experience with Riz. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMolly has been really helpful throughout the process. She’s been clear, responsive and supportive, and made everything feel much easier. Thank you for your help.
Harley · 16 January 2026
Agent replied · 16 April 2026
Dear Harley Bryan
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleVery happy with the way my sale was negotiated, in a difficult market.
Communication throughout was excellent.
A special thank you to Riz.
C · 16 January 2026
Agent replied · 16 April 2026
Dear C C
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleLeaders have let my property and then sold it over a period of 4 years. They have been consistently helpful, professional, knowledgable and supportive and I would highly recommend them as an Estate Agent. In particular, Adrian Burch at the Beckenham Branch has been brilliant in the recent sale of my flat. He's a highly experienced agent who takes you through each step of what can be a very stressful experience, making it a lot easier!
Louisa · 26 February 2024
Agent replied · 24 August 2024
Dear Louisa Lee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 2/5
GoogleI am writing this review with mixed emotions as the agency itself is very disorganised but we had a lovely agent Summer O Grady helping us endure through the process.
We had to upload the same information multiple times to the portal, our contract was only ready 2 days before moving and not updated to reflect our specifics for the property, the property and garage was also not cleaned properly as a lot of items and garbage was still in closets and the day before moving in we found out steps outside were rotten and had to be replaced "in time as the insurance get back to the agency" none of this was mentioned to us before. The agreed repairs inside the home were also not done before we moved in, and will be carried out during our first week of tenancy.
Summer was very helpful to us during the viewing also with the paperwork stage. She was always just a mail, message or phone call away. If we didn't have her during this process, this chaotic experience would've been a lot worse. Thank you Summer for all you have done. You are a lovely human!
Carienne · 4 May 2025
★★★★★ 5/5
GoogleI instructed Leaders at Beckenham to sell my flat and I found Adrian and his team work relentlessly to ensure the sale went through. Due to the lacklustre effort from my conveyancer, delay after delay occurred but to Adrian’s credit he proactively acted to get each of the solicitors to keep their eye on the ball. In short, he certainly earned his commission. I have no hesitation in recommending Adrian and his team to sell your property.
Tony · 27 January 2024
Agent replied · 24 August 2024
Dear Tony Bigwood
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAleyna has been a great help and is dedicated to helping us find our next home
Serife · 16 February 2026
Agent replied · 16 April 2026
Dear Serife Ciftci
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 1/5
GoogleI have ask twice with regards to a property and still no one has got back to me?
If you want to give your details to an estate agent that doesn't know how to communicate then this is the one.
I wouldn't recommend this group as there is NO CUSTOMER SERVICE and NO URGENCY to get things done. So don't waste your time.
I will recommend Manns lettings and Kingleigh Folkard and Hayward lettings as I have had great service and results. They are both just up the road from this group.
Ashley · 25 August 2023
Agent replied · 24 August 2024
Dear Ashley Barnett,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleLeaders make what is an otherwise stressful process seem breezy. Professional, knowledgeable and really lovely people too! We dealt with Shuk and Megan and they were both outstanding. They went above and beyond to make sure everything was smooth and seamless. The whole team are really responsive, honest, and an absolute pleasure to deal with. Thank you so much ❤️
Siobain · 24 August 2024
Agent replied · 22 October 2024
Dear Siobain Neves
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMolly was professional and knowledgeable. Her follow up was much appreciated.
Donna · 16 February 2026
Agent replied · 16 April 2026
Dear Donna Davis
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Elif and Helena from Leaders Estate Agency, and we cannot speak highly enough of the exceptional service they provided. They expertly guided us through the entire rental process. Their warm and friendly approach made us feel valued as clients. We couldn't be happier with their service and highly recommend Elif and Helena to anyone seeking a smooth and stress-free rental journey.
Daniel · 25 August 2023
Agent replied · 24 August 2024
Dear Daniel Sipka
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently sold my flat with leaders and Rizwan made the whole process run so smoothly. A truly kind and considerate estate agent who held my hand and reassured me every step of the way. He has a very calming manner and goes above and beyond at every step. Everyone needs a Riz to sell their house! Could not recommend enough.
Posted on behalf of my Mum Annie Gilchrist.
James · 25 August 2023
Agent replied · 24 August 2024
Dear James
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleWe had an amazing experience with Leaders specially with Molly. From the start of our search to the final move day! Molly was so helpful, responsive, and attentive to our needs. She made the entire process smooth and stress-free.
Thank you, Molly and team, for your exceptional support!
Daisy · 3 August 2024
Agent replied · 24 August 2024
Dear Daisy Finnemore,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWhat can I say, Rizwan Ali was amazing, took care of everything well, and kept us updated. I felt like he cared for us and was a genuinely nice person. Thank you so much for all your hard work, I hope that you will be rewarded by your company for the amazing work that you are doing.
Greta · 27 January 2024
Agent replied · 24 August 2024
Dear Greta Creates
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you to Rizwan Ali at Beckenham branch for his professional, helpful and friendly service when selling my flat in Shortlands, Bromley.
Nicholas · 13 April 2026
★★★★★ 5/5
GoogleAdrian was very professional and went the extra mile to get my property sale. My property was only on the market for about three with Leaders and I got a sale. He and his team worked very hard and had very good communication. I was kept me inform throughout the process even when issues arised, they were resolved within a reason timescale. Whenever I called, I was able to get hold of them and they responded well to emails and messages. I highly recommend using Leaders if you want a quick sale of your property.PositiveResponsiveness, Quality, Professionalism, Value
Isha · 25 August 2021
Agent replied · 24 August 2024
Hello Isha Kabba
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleAdrian helped us on the recent purchase of our new home. He was honest, most efficient, helpful and went above and beyond, keeping us organised throughout making sure we submitted everything we needed to ensure a smooth closing (which was super helpful as we had just moved from NYC and was unfamiliar with the process here). Highly recommend this agency!
EEC101 · 8 September 2025
Agent replied · 22 September 2025
Dear Eec101
We greatly appreciate your 5-star review and the time you took to share your experience with Adrian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.