Living Property Beccles reviews

Hello Barbara, we not the remarks in your review however we are unable to locate which property relates to as we cannot locate your name in our management system. I would be grateful if you would kindly either state the property on this thread or email us at info@livingproperty.co or call us on 01502 558538. We will then investigate and respond to your review. Thank you in advance Kim Davies - co-director

Clare, we are a professional independently owned and locally managed business. We manage many hundreds of properties throughout the Waveney Valley and beyond, priding ourselves in operating to regulations, with honesty and fairness. Indeed we have won multiple awards this year in recognition of 1. being the best letting & management agent in Lowestoft & Beccles and 2. taking silver runner up in the best letting and management agent in eastern England. As a professional company we do not comment publicly on individuals or making public comments about tenancies, even though this leaves us at the disadvantage of being trolled by comments made without foundation. In respect of your own clear agitations that have led you to post such a review we invite you to complete the process of our formal complaints procedure, which has been made available to you.

Thank you so much Julie for you positive 5* review. Most gratefully appreciated. The Living Property Team

Hi Emma, we are very grateful for your 5 star review of our services, our sincere thanks from the Living Property lettings team

Hello Bradley, we are somewhat surprised by your poor review and comments about our service. Claimed "poor service" is hardly fair. You left the property in unacceptable order at check-out and we went the extra mile by giving to the opportunity to minimise deposit deduction by allowing you access to put right issues you should have sorted before your end of tenancy....hardly "poor service". We kindly ask you to reconsider your post and ideally remove it. Shame that you have forced us to post such a rebuke, any unhappiness you feel around the check out process sits only with you and you alone. P.S we did try to call you before posting this response. Thanks for putting the phone down!

Hello Lindsay. We are sorry that you have felt the need to publish a negative review of our service and were surprised by your comments as these were covered with our office manager in our telecom with you yesterday. To reiterate the position. The property for rent to which you responded requesting a viewing had already received viewing requests from other tenant applicants ahead of your contact. One of these prospective tenant applicants, who contacted us ahead of you, qualified and was chosen by our landlord. As a consequence all other interested parties were informed and future viewings cancelled. Unfortunately the fast moving pace of the rental market and lack of homes for rent causes frustration for prospective tenants and letting agents alike. We are again sorry that on this occasion you were unsuccessful but hope you can appreciate there is no ‘fault’ on our side, it's simply a reflection of the marketplace. In view of our response we would hope that you will ideally remove your negative review or fairly review us in light of your conversation with our office manager yesterday. Please feel free to contact me should you wish to discuss further Kim Davies, Director: 01502 558538

Thanks so much Peter for the 5* review which we humbly appreciate. We wish you all the best The Living Property team.

Hello jeangenie68, thank you for taking your time to register your views. We pride ourselves on being transparent around our charges, as is required by law. Our fees, you will find, are competitive and we do not charge tenants tenancy renewals, as we like to be fair. As for the 2.5%, this is NOT us profiteering its the cost the bank charges us for paying in cash, to avoid the bank levy we suggest paying by online banking as the bank does not charge. Happy to talk further, feel free to call me 01502 558538, meantime I would be grateful if you would reconsider the rating you have given us in view of my comments. Kim Davies - Director Living Property Waveney Lettings & Management.

Hi Reece, thank you so much with your 5 start review of our services, really appreciated and we hope you are happy in your new home. All the very best the Living Property Lettings Team

Hi Jayde, we love getting 5 star reviews when we deserve them but maybe your praise in this instance was destined for another deserving business....a restaurant perhaps....as we are a property agency. Kind regards The Living Property Team.

Hi John, our grateful thanks for your positive 5 star review of our service. Delighted you have purchased through our estate agency and we wish you every happiness in you new home. Kind regards The Living Property Team.

Hello Jon, please accept our sincere gratitude for your positive comments and 5 star review. Delighted to be of service. Kind regards, the Living Property team…

Hi Debbie, thank you for your kind words of appreciation which are gratefully received and we are delighted that you will be recommending our services :-). Kind regards The Living Property Team.

Hi Hayyam, a sincere thank you for your kind words of appreciation and its a real pleasure to be of service to you. Kind regards from all the team at Living Property.

Thank you for your kind words, much appreciated...

Hi Samantha, please accept our sincere thanks for your 5 star review which is gratefully appreciated. Kind regards, The Living Property Team

Hi Luke, our sincere thanks for posting this 5 Star Review, much appreciated.

Hi Christine, my sincere thanks to you and Simon for this 5 star positive review which is gratefully appreciated and also thank you both for buying through Living Property.

Thank you for your kind words, much appreciated...

Thank you Hayley for your positive comments and delighted to be of service in your first purchase.

Hi Sam, WOW 5 stars, most kind and gratefully appreciated. Best regards to you.