Every review we hold for the Bebington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe Greasby Branch, right hand doesn't know what the left hand is doing
The Greasby Branch was very poor to say the least.
They showed all the wonderful statistics of how they are the best.
As soon as I signed the agreement it all changes, sales executive it was given to (Jess) was useless and got one viewer for the time it was with them. Handed over at one stage to a young gentleman who managed to get two.
Went in sit with Jess to see why it's not moving as we had put an offer on another property. She said its priced a bit high (was their evaluation not mine) so I lowered it.
Had made the decision they price high as their fees are the highest on the wirral, went it to give them written notice of 14 days as per their contract. Offered Jess the letter she we don't need that will enter into system.
So the first day we put it on the market with another estate agent we get a call from Noah saying we were in breach of contract, why you may ask? Jess had not entered anything on the system.
I work a lot with companies on Voice of the customer (VOC) They simply don't understand it. Trying to send an email to Karl Tatler himself is some what difficult for obvious reasons, but I will find a way.
Quite simple if want proper customer service don't use Karl Tatler
John · 13 June 2025
★★★★★ 5/5
TrustpilotKarl Tatler team hit the mark.
My Wife and I found the sales team in the Karl Tatler branch in West Kirby to be very helpful and enthusiastic. Kate looked after our case and was very courteous, knowledgeable and helpful. The team sorted out photographs for the sale brochure and offered constructive advice to help us prepare our property for sale.
After each viewing, we received feedback on how it went and comments from the prospective buyers. The economic climate turned against us when America attacked Iran resulting in fewer mortgages being available etc. However the right family eventually came along and our sale is proceeding.
I have no hesitation in recommending KT to carry out a professional deal.
Michael · 11 July 2026
★★★★★ 1/5
TrustpilotA DISGRACEFUL FIRM OF UNQUALIFIED…
A DISGRACEFUL FIRM OF UNQUALIFIED NO-MARKS WHO DELIBERATELY OVERVALUE ALL SALES AND RENTAL PROPERTIES JUST TO GET THE INSTRUCTION.......THEN THEY RECOMMEND REDUCING THE PRICE AND/OR RENTS.
A DISPICABLE PRACTICE BUT QUITE NORMAL FOR CRETINOUS ZERO-QUALIFIED IDIOTS IN THIS SO CALLED PROFESSION.
THEY ARE SO WELL KNOWN IN THE WIRRAL FOR GROSS OVERVALUATION
Mr · 9 June 2026
Agent replied · 16 June 2026
We strongly reject the claims made in this review.
Karl Tatler Estate Agents has been serving the Wirral for over 30 years, and we take great pride in providing honest, professional advice to our clients.
For anyone reading this review, we believe the facts give a fairer reflection of our service. So far in 2026, Karl Tatler Estate Agents has sold over 1,000 properties across the Wirral, more than any other local estate agent, while achieving an average of 95% of the original asking price.
These results do not support the suggestion that we deliberately overvalue properties. Our valuations are based on local market evidence, comparable sales, buyer demand and our experience across the Wirral market.
If the reviewer would like us to investigate their specific experience, we would welcome them contacting us directly so we can look into the matter properly.
★★★★★ 5/5
TrustpilotGreat Estate Agent - Highly recommended
I would like to express my sincere gratitude to Karl Tatler for the exceptional service provided during my recent experience.
In particular, I want to commend Matt in the sales department and Rachel in the sales progression team. They ensured the entire process remained seamless and straightforward, handling all complications with the utmost professionalism and a welcoming attitude.
I highly recommend this estate agency for their outstanding service.
Sincerely,
Sam
Shmaya · 3 September 2026
★★★★★ 5/5
TrustpilotThe staff at Karl Tatler have been great!
The staff at Karl Tatler have been available, friendly and supportive throughout. They have made what could be a stressful process easier to navigate. What was unexpected, and a very emotional moment is the way they presented me with the keys to my new home!
Truly grateful, thank you!
DANIELA · 19 June 2026
Agent replied · 27 June 2026
Thank you so much for your lovely review.
We are delighted to hear that the team were friendly, supportive and able to make the process feel easier for you. Buying a new home is such a special milestone, so it is wonderful to know that the key handover became such a memorable and emotional moment.
We are truly grateful for your kind words and wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotThey were great from start to finish
They were great from start to finish. I dealt with Daniel and Dianne and both were amazing. A big thanks to Jack too who helped us with the process.
George · 8 July 2026
★★★★★ 5/5
GoogleWe have just completed on our house sale - it wasn’t an easy house to sell but the staff at Karl Tatler managed the process really well. The initial price may have been too high to begin with but it was inline with suggestions from other local agents. Charlotte then managed the process up to the offer being accepted which she did with real professionalism. She kept me informed at all times and was polite, friendly and knowledgeable. Sarah then took over as sales progressor and also did a very good job. She managed the process to completion with real patience and gave sound advice throughout. Huge thanks particularly to Charlotte, Sarah and Darren.
Lisa · 16 June 2026
★★★★★ 5/5
GoogleKarl Tatler in Bebington we’re fantastic ! Darren took the most amazing photographs of my home - He really has a talent for capturing the best angles and light to really make the property shine and look amazing online. Max was astounding at negotiating the best possible price for my property and the depth of feed back he was able to provide after viewings really assisted me in making wise decisions. He is so knowledgeable about the area and I really felt I could trust the information he provided me with. Everyone is so helpful and friendly at KT Bebington they really helped me in selling my home and guiding me through the process as it was over twenty years since I had any involvement with an estate agency. I would not hesitate in recommending Karl Tatler Bebington to my family and friends. Thank you so much for all of your guidance.
Helen · 7 August 2023
Agent replied · 1 October 2023
Hi Helen, thank you so much for taking the time to leave us this review! It's amazing for us to read.
★★★★★ 5/5
TrustpilotFrom purchasing to selling through Carl…
From purchasing to selling through Carl tatler, Carly and the team have been amazing! From start to finish, Would highly recommend.
Ollie · 14 August 2026
★★★★★ 5/5
GoogleThe team at Karl Tatler have been extremely helpful in selling our property. Lauren has been in touch with us on a regular basis, keeping us informed of viewings, feedback and performance reports. Lauren ensured we were kept up to date at every stage of the process. Thank you Lauren and the team for taking us through, what can be, a stressful process with minimum fuss.
Julie · 3 August 2025
★★★★★ 5/5
GoogleI went to the Team after our last sale fell through. Our house was on the market 5 months at the point it fell through. I discussed with Shona who was very helpful. We did a quick photo refresh.
I viewed many properties they were selling so I know how proactive the team are for the sellers.
When our house went back on it sold within 4 weeks (2 of which were Easter holidays) it was hassle free and I bought my new home with them.
The team went above and beyond for me and I truly cannot thank them enough for their skills, knowledge and stress free experience during a stressful time.
I will recommend them to everyone as I know they will have the same exceptional experience I did.
Thank you to all the team ❤️
Michelle · 10 August 2025
Agent replied · 10 July 2026
Michelle you are so welcome, it was totally our pleasure to help you sell & buy your next home. Don’t be a stranger kettle always on 💕💕 …
★★★★★ 5/5
TrustpilotGreat Communication
Great communication and Jenna was so lovely and approachable. Sarah, Sales Progressor is also an asset to the company, keeping me updated
Elaine · 14 July 2026
★★★★★ 5/5
TrustpilotUsed Karl Tatler’s 3 times in 2 years…
Used Karl Tatler’s 3 times in 2 years purchasing and selling property and their service and professionalism is second to none
They maybe slightly more expensive than their competition but for me it’s money well spent and I hope as a property investor to have many more dealings with them
Hannah, Milly, Pippa, Jasmin, Matt, Daniel and Kevin in the Wallasey office are all great to deal with
Ian · 27 July 2026
★★★★★ 5/5
TrustpilotWe recently purchased our forever home…
We recently purchased our forever home through the Wallasey office. Although buying a house is never an easy process Alex and her team provided excellent communication from start to finish. Can't thank them enough.
JT · 14 April 2026
★★★★★ 1/5
GoogleI'm really annoyed about the contact. I emailed to arranged a viewing. Was told to call, which I tried to do but there was no answer, so I went back to emailing. I was offered a viewing time and I responded 10 mins later to accept the viewing time and then I got an email 2 days later saying that viewing time isn't available anymore. I again emailed back about 10 mins later and I have heard nothing back. Extremely unprofessional.
Mercy · 10 July 2025
Agent replied · 10 July 2026
Thank you for your feedback and we can only apologise for how you found the service which is not the normal customer journey. If you could provide more information in terms of the property you were booked to view I can look into further 😊 …
★★★★★ 5/5
GoogleThank you so much for such a positive yet smooth selling experience. I choose home sweetly homes when I bought my previous house three years ago. They were selling the home I bought. I had three failed attempts to move. They were completely understanding and worked with their clients to ensure I didn't lose the sale. That I was always grateful for. When deciding I was selling their market valuation to potential home report mortgage valuation was closest. Secondly no marketing fees meant no upfront costs and locked in fees if house didn't sell. Their fixed fee was highly competitive against other estate agents.A professional service start to finish. Scott and Shona are lovely respectful people, pillars of their local community giving so much back and highly professional when it comes to their estate agent business. Thank you again. 👍
C · 10 July 2025
Agent replied · 10 July 2026
Thank you so much we really appreciate the review , it was our pleasure 💕💕💕 …
★★★★★ 5/5
GoogleI did not just hire them, I trusted them fully to sell my property and they did not disappoint!I have been unlucky with a couple of sales not progressing but I was third time lucky! They were responding extremely fast, booking several viewings and sending through offers within 24 hours. They were highly responsive, polite and always supportive. They really made my anxiety disappear and I cannot recommend them enough. Look no further for the sale of your property!
Communication, support, professionalism, value: 10 out of 10!
Thank you all!
Emmanuel · 10 July 2025
Agent replied · 10 July 2026
💕💕💕 …
★★★★★ 5/5
GoogleBeen looked after from the very first time Lizzie took me around three houses. She was very informative and took her time and didn’t rush me, she answered all the questions I had. Sophie was also great. Very good phone manner and very happy and pleasant to talk to. I am very impressed with Karl Tatler and his lovely staff.
Sue · 8 May 2024
Agent replied · 29 October 2023
Hi Sue, I'm very happy you're impressed with our Bebington office, we are very lucky to have a great team in there.
★★★★★ 5/5
TrustpilotExcellent service from the beginning to the point of purchase. We have just purchased a house using…
We have just purchased a house using Karl Tatler Estate Agents.
From the very beginning to the point of completion, they have been amazing.
They were very professional and kept us up-to-date from the start to the end of the Sale. We would like to send a big Thank You to Karla Evans -Assistant Manager and Lucie Smith who was our Sales Progressor.
Morrey · 18 June 2025
★★★★★ 5/5
GoogleWe would like to thank Karl Tatler Bebington, the staff and particularly Sophie, for guiding us through the sale of our home. After living in our house for 38 years, it was a major step for us to move and Sophie and the team kept us fully informed every step of the way. Very professional and efficient, thank you.
Paul · 8 May 2024
Agent replied · 31 July 2023
Hi Paul and Janet! Thank you so much for taking the time to leave us a review! Your feedback is really appreciated and we are pleased Sophie could guide your through what can be a difficult sale after living there for so long.
★★★★★ 1/5
TrustpilotLiars
Liars from start to finish then when you try and confront it and try to explain how their constant lying is effecting your life, boss Rosie will ring you up to kick off, absolutely 0 morals
Lb · 25 June 2026
Agent replied · 27 June 2026
We are very sorry to read your review and take accusations of this nature extremely seriously.
We would welcome the opportunity to understand the situation in more detail and investigate the matters you have raised properly. Please contact Andrew Schofield, our Managing Director, directly so this can be reviewed at senior level: Andrew.Schofield@KarlTatler.com
We are committed to acting professionally and fairly at all times, and we would appreciate the chance to discuss your concerns further.
★★★★★ 5/5
TrustpilotFantastic service start to finish
Fantastic service start to finish! Dealt with Prenton and then Sales Progression. House was sold within weeks and communication was always on point! Thank you for your help!
CL · 24 April 2026
★★★★★ 5/5
GoogleWhat can I say friendly, excellent service from day one of going to ask for their help with selling my property .
Right through to then they were on the ball and 100 percent committed to giving the best service than you both yet again for everything .
Julie
Julie · 10 March 2026
Agent replied · 10 July 2026
Thank you so much for your lovely review, Julie. It means a lot to us. From day one it was a pleasure helping you with your sale, and we’re delighted you felt supported throughout. We really appreciate your kind words and your trust in us. Beat wishes from all the team at Home Sweet Home Estate Agents Fife
★★★★★ 1/5
TrustpilotHeswall office -Awful service
Heswall office -Awful service. Since my tennancy ended recently Its been quite a while since had any outcome regarding summary or deposit. Have contacted agency and spoken with Daniel who was okay while I was Tennant now that's ended. I have received nothing but poor communication. I have every right to contact my agency if I haven't heard anything after 10 days regarding my deposit explaining to them I have spoken to my landlord a lot and it's just going around in circles but I'm not even disputing anything I would just like a final outcome which not receiving. Called my agency a few times to see if they could follow up as I'm not getting anywhere and instantly no. I'm sure this agency is just supposed to help to follow up by not evening arguing just to see if there's any update as I'm not getting anywhere. I feel really let down.
Sam · 16 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
