Trusted Agent profile · Bebington
★★★★★
249 reviews across 3 platforms
4 Church Road, Bebington, CH63 7PH
Jones and Chapman's office in Bebington, at 4 Church Road, is rated 3.7 out of 5 across 249 reviews on three platforms, including 175 Google reviews rated 4.5.
Every review we hold for the Bebington office, from every platform, shown as written. First names only.
5/5
GoogleThey are a friendly and helpful team, from looking at properties to our first few days of moving in. Great customer service!
Hello Derric, Thank you for providing our Bebington team with a 5-star review! We pride ourselves on helping with every step of the moving process and we are over the moon to hear you found the whole experience great. If there is anything else you require in the future then please don't hesitate to get in touch with us!
5/5
GoogleThis was my first home and I could not be happier with the service I received from both Rebecca's they were both very helpful and knowledgeable in their roles and always available to assist very pleasant and approachable.
5/5
GoogleThe service they provided in marketing and finding tenants for our buy to let property was excellent. It was quick and hassle free, we were kept informed at every stage and given good advice when choosing the right tenants for the property. As a landlord I would highly recommend them.
5/5
GoogleReally happy with service and communication from Rebecca re mortgage application. Very easy to work with and kept me up to date throughout- would recommend!
1/5
TrustpilotReally bad experience I would not…
Really bad experience I would not recomend, they told us what we wanted to hear but when it come to services they delaid us for months and could not provide nothing of what they've promised, charged money first thing as well. WOULD NOT RECOMEND
5/5
GoogleI had the pleasure of dealing with Victoria Wharton over a property. She was extremely helpful, responding quickly to queries and made the whole experience easy and pleasant. I would recommend them to anyone looking for a propertyPositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotFantastic Service from James at Greasby
James Evans in the Greasby office dealt with our mortgage application and I can highly recommend him as the whole application was dealt with the utmost professionalism and courtesty.
5/5
GoogleHelp which is friendly and easy to understand, especially to a novice to all of this!
5/5
GoogleExcellent mortgage advice. Secured a mortgage for my new place on the Wirral. Very excited.
1/5
TrustpilotTreated disgustingly
Treated disgustingly, left with damp and mould in the house, compensation for a non working boiler not given. Glad to be away from these letting agents, worst experience I’ve ever had.
5/5
GoogleA very knowledgable and professional service provided by Rebecca Brown (Bebington Office) Always quick to respond by email and available when needed via phone Would highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleKnowledgeable and friendly staff, great communication and always happy to answer any questions. I wouldn't sell anywhere else.
5/5
GoogleExcellent service from Rebecca Brown,helping us with our mortgage application. Very friendly and very efficient. Would highly recommend.
5/5
GoogleGreat place, just rock up with your car and queue, get tested and hopefully pass and drive away. Don't know what you do if you fail as yet, hasn't happened. 😄 fingers crossed. …
2/5
GoogleStaff were incompetent. Did know what time viewings were. Made appointments qnd didn't turn up. Absolute shambles
5/5
GoogleCan’t fault the service received from Dave, so helpful from start to finish and would definitely recommend!
1/5
TrustpilotDreadful
Dreadful Communication is horrendous Nobody answers the phone, calls you back or answers e-mails.Worst company I have ever had the misfortune to deal with.Never again!!!Would not recommend
5/5
GoogleExcellent service advice and knowledge of the current market from Matt Holt branch manager and the team at Bebington. Photo,s ,viewings updates all excellent. Highly recommended.
5/5
GoogleUsed them to buy a house, helpful staff I would recommend.
5/5
GoogleGreat company and very polite.
Hello Sarah, Thank you for giving our team a 5 star review! Our team were more than happy to help and if there is anything else you require in the future from our team then please get in touch and we will do our best to help!
4/5
GoogleExcellent service all round. Thank you and Eve especially
1/5
TrustpilotI was unfortunate enough to have to…
I was unfortunate enough to have to deal with Jones & Chapman in Heswall after the closure of the West Kirby Branch.
5/5
GoogleMade buying our house easy! Left bex to it, had meetings around our long working hours, they sorted everything for us and kept us updated.PositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleCompleted a contact form online and did not receive a reply.
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