Romans Beaconsfield reviews

★★★★★ 5/5

Trustpilot

Highly recommend!

Romans Windsor have been extremely supportive with the sale of my flat. They have given me honest advice and made themselves available at all hours of the week to answer my queries. I have been very impressed with their professionalism and guidance.

Alanna · 3 March 2021

★★★★★ 5/5

Trustpilot

Have reported several maintenance…

Have reported several maintenance issues recently and housing manager pooja chavda has seen to it that these issues have have been dealt with quickly. Very happy with quickly response in dealing with problems

Nicola · 6 August 2022

★★★★★ 5/5

Trustpilot

I am new here in the UK

I am new here in the UK, Anais Payne from Romans is very helpful and has answered all my questions with patience. I would recommend Romans to anyone moving to the UK for the first time for their seamless and all-digital process and experience. Thanks again

Biplab · 13 February 2024

★★★★★ 1/5

Trustpilot

DO NOT USE ROMANS!!

DO NOT USE ROMANS!!I was using another estate agents instead of romans and i put an offer on a property which romans still managed to take away from me even though i was working with them!!!!Romans are a money grabbing company

Courtney · 12 May 2021

★★★★★ 5/5

Trustpilot

Thankyou Romans for your support for 26 years…

We have been renting with Romans for 26 years. In the whole of the time the interaction has only been positive, Any repairs requested have been dealt with quickly and efficiently. In recent years our property has been managed by Denise Hurn who could not have been more helpful and efficient,

Tony · 19 October 2023

★★★★★ 1/5

Trustpilot

Absolute shocking company avoid avoid…

Absolute shocking company avoid avoid avoid !! as potential tenants or anyone who has dealings with this shower of a company we where told we could move in to a property paid 6 months upfront and arranged removals we where told 24 hours before that Romans had sold the property they are an absolute joke of a company left us homeless living in a hotel took me so long to get my monies back from them I had to go mad at them please avoid these absolute sharks of the highest order don’t waste your time or effort even viewing anything they have on there books totally pathetic excuses for letting agents if I could leave -100000000 I would 🤢🤢🤢

Andrew · 21 November 2018

★★★★★ 2/5

Trustpilot

Please avoid!

As an overseas landlord, we were sold and paid for a premium service. What was delivered was the absolute bare minimum while charging the highest fees possible. In our opinion, Romans Lettings under delivered on every area they were responsible for. Some examples:* Our named contact was always out of the office and changed every couple of months. Simple issues took weeks to resolve because of this.* Required chasing multiple times to resolve routine issues.* Failed to renew contracts or chase late rent payment* Failure to communicate with the tenant regarding work* Failure to carry out urgent work quickly* High charges for absolutely everything. If they can charge for it they will. Reluctant to provide full details of fees!* Lock in contracts that they were very reluctant to share before committing.Very strongly recommend you find another agent. They may not be any better but at least they will be cheaper!

Andy · 16 November 2018

★★★★★ 5/5

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Jonathan was amazing and a big help. Everything went smoothly

I will definitely recommend Romans- Wokingham and Jonathan who make the things running so smoothly 👌

Ramona · 20 May 2025

★★★★★ 1/5

Trustpilot

avoid this agency if you can

Request to all tenants.. Please try to avoid romans letting agency. They are the most unprofessional and money grabbing agency I have ever seen in my life. First they will charge enormous amount for doing nothing basically. They will try to add extra charges once you have confirmed the tenancy. Also they would be creating trouble when you are moving out by creating incorrect inventory checks which results deduction from your deposit. Also they will be thorough unprofessional. In my case the inventory check out fee was supposed to be paid by them, but each of them was asking for the same money from me. I had to send my original confirmation mail to each people to void that. AVOID AVOID AVOID this agency.

A · 3 October 2018

★★★★★ 1/5

Trustpilot

Awful, do not use!

Romans are shockingly poor and can not stress the need for people to avoid them enough.Im a Landlord, my property was rented out through an agent (Bramptons) they took over. The local staff are good, polite, helpful etc, but the centralised property management team are awful. They have charged me incorrect fees in multiple years (which i know has happened to other people so is not just a one off as they have tried to claim!). They will chase you for payment relentlessly but as soon as you raise a query go very silent.Poor service on check-out which has meant i am directly dealing with an irate ex tenant wanting their deposit back, but have no liability report to confirm deductions. Apparently they sent the check out company the wrong report, so they got confused and couldnt prepare the report. No offers to resolve the issue, take weeks to reply etc etcSteer well clear.

Sasha · 13 August 2018

★★★★★ 1/5

Trustpilot

Attrocious

This letting agency are quite frankly atrocious. Avoid at all costs. They take ages to fix issues. They have an app to report issues, but nothing happens and they don't communicate with you and wont return calls. They keep switching letting management point of contact, so you never know who to speak to. Then when it comes to moving out they will only take the deposit in one lump sum. However will return it in instalments. They also kept adding costs to the original agreed inventory list deductions. I cant warn anyone enough about this company as a letting agents.I am a landlord myself and I know what to expect from letting agents. This company is not anywhere near the required standard.

Rob · 1 August 2018

★★★★★ 5/5

Trustpilot

Early thoughts

I'm only my first week into my tenancy but after reaching out to Roman's and Aston specifically regarding some snags and maintenance issues, the response has been positive with relatively quick responses.

Buck · 19 August 2022

★★★★★ 5/5

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We are renting with Romans for more…

We are renting with Romans for more than 5 years and Happy with the service they provide, especially from Stacey Cowap, always helping with our requests.

Thais · 22 March 2023

★★★★★ 1/5

Trustpilot

Worse than poor.

We were tenants in a property that was managed by another company that was taken over by Romans. Once we switched to Romans, they were terrible. Not addressing any concerns or issues we had. It took them 3 months and the threat that we would carry out the work ourselves and deduct from the rent to fix a tap! They are attempting to take large deductions from our deposit and their complaints procedure seems to be just a way to make excuses and misrepresentations. They have no problem being untruthful and even when shown the facts do not accept responsibility. Nothing ever got done, even providing the necessary minimum legal requirements such as addressing problems with the property or even providing a CO detector or advising that the landlord lives overseas. Please avoid if you’re after a decent service as a tenant or landlord

Tarek · 12 June 2018

★★★★★ 5/5

Trustpilot

Friendly and efficient

The team at Lower Early Reading have been very helpful to us over our last three rentals. We have only had a couple of weeks between each tenant and they have always got us the best price possible.

Shirley · 5 October 2021

★★★★★ 1/5

Trustpilot

WORST ESTATE AGENTS

AVOID AVOID AVOID!!!!!!!! please read my experience down below and stay far away from ROMANSHonestly the service was unacceptable and so poor, I would give 0 stars if I could!I moved in December 2016, prior to signing the documents they agreed that broken bathroom floor tiles would be fixed in the new year.... they only fixed them 6 months into my tenancy. Absolute douchebags. Imagine - i was using an unsafe bathroom for 6 whole months because of their incompetence. I had to get the council involved and only then they took it seriously.Once they got their money - mind you they nag nag nag you for it, constant stupid emails - they just stopped caring. They email 2352 times for you to pay the fees (pre-tenancy), but when you have a genuine HEALTH & SAFETY issue theyll reply in 2 weeks timeABSOLUTE FARCE!!! avoid themTHEY EVEN BREAK THE LAW. honest to god i have a right mind to sue for damages due to a breach of contract:So before I moved in I asked them to get the landlord to sign a contract saying utilities (water, heat, council tax, electricity, broadband) would be provided and included in my rental payments..... i was /(we were) without internet for over 2 months, and the whole household asked over and over again for them to fix it.They kept stalling and stalling and shifting the blame to others, from the landlord to a property manager to virgin media. I asked them can they fix it or ill be forced to deduct a portion from my rent next month (baring in mind it was 2 months without internet). Eventually they didnt listen and i withheld 4% (A MEASLY 4%!) from my rent, even after ample warning. They did not provide a service that they are contractually obliged to(!) so why would i pay for it?Do you know what they did? Deduct it from my deposit upon vacating! The nerve!!! On top of that, when leaving the godforsaken place I hired a professional cleaner to clean the place before checking out the next day, i had a real invoice and everything.They deducted £115 from my deposit to 'clean' the place, like i didn't already pay for this?? C*nts.THEY DIDNT EVEN SHOW UP ON THE RIGHT DAY FOR MY CHECK OUTHOW DO THEY EVEN HAVE JOBS! AVOID AT ALL COSTS

Rafi · 10 May 2018

★★★★★ 5/5

Trustpilot

Great service from Amy at Romans Bath

Great service from Amy at Romans Bath. Was able to sort out my delayed rent payment query in minutes. Always a good experience with these guys.

David · 15 March 2023

★★★★★ 1/5

Trustpilot

having bought sold property 3 times in…

having bought sold property 3 times in my time, I have not came across a more Diss -organised company Being ROMANS ALDERSHOT.They talk bell & whistles but play a broken flute - terrible.16 viewings no one local,1 offer !!! of which went pear shaped due to a manager not doing what his title states MANAGE!.Excuse after excuse over what there customer feedback per viewing,I have previous sold with bridges past 2 sales of property & wished we had with previous as now, lost our original new home we wanted to buy due to Lack of salesmanship.ADSVISE talk to other estate agents read there reviews & don't take any bull selling, There are better companies out there offering the same but a more professional service, Do not fall for the same bull as we did.

Steveellam · 5 April 2018

★★★★★ 5/5

Trustpilot

Professional and consistent service…

Professional and consistent service from Andreea Covaci at Romans Woodley, always got back to us promptly with any questions we had and good communication throughout. Would definitely recomand her. Best wishes,Nicoleta P

Nina · 20 July 2022

★★★★★ 5/5

Trustpilot

I normally do not give five star…

I normally do not give five star ratings however due to all round performance and support, I feel in this instance it would be churlish not to have done

Christopher · 15 November 2022

★★★★★ 5/5

Trustpilot

Romans are professional, helpful and prompt

All the members of staff I have worked with are very professional, helpful and prompt at responding and updating me on progress or issues. I would definately recommend Romans.

LYNDA · 14 November 2022

★★★★★ 4/5

Trustpilot

Thank You

We have nothing much appreciation and gratitude for our move manager Catherine, she has been amazing and kept us in the loop constantly and has made life that little bit easier.

Dan · 28 August 2022

★★★★★ 1/5

Trustpilot

Avoid at all costs

Terrible, provided wildly different quotes for repairs, delayed work indefinitely. Lied to me on at least three occasions. When I called to complain fobbed me off. So disorganized that different agents gave me different stories on the same problem.

S · 23 June 2021

★★★★★ 1/5

Trustpilot

Just awful - stay away if you can

Just an awful group to deal with. Tenants interests are not looked after. They are all about the money and what they can make at each and every opportunity. Romans do not care that tenants have lives, work and children to look after. Terrible communication standards. I have been nothing but a perfect tenant for over 5 years and feel betrayed. I will never use their services again - no matter how desperate. I am too scared to make an official complaint as I do not want my references affected.

Gina · 18 October 2017