Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWonderful service from Danielle…
Wonderful service from Danielle Sprenger
We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.
Mumtaz · 16 May 2024
★★★★★ 5/5
GoogleI recently rented an apartment from "The Frost Partnership", they were very professional. They helped me find the apartment right for my needs and walked me through the process. Thanks Frost, thanks Jill for your help.
Maulik · 26 October 2019
Agent replied · 24 October 2024
Hi Maulik
Many thanks for taking the time to write this 5* review for Jill and the Beaconsfield team. We're so pleased that they helped you to find the right apartment and provided you with a professional property service.
We will pass your comments on everyone involved and to our senior management team
Wishing you every happiness in your new home from all at The Frost Partnership
★★★★★ 5/5
GoogleWe received an extremely professional and friendly service from the Frost Partnership. David Wright is a very experienced and dedicated agent with a superb knowledge of the unique Beaconsfield market. We can't recommend him highly enough.
Rebecca · 26 October 2019
Agent replied · 24 October 2024
Hi Rebecca,
Many thanks for taking the time to write this review for David and the Beaconsfield team, it is much appreciated. We will pass your comments on to all involved. With best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleHighly recommend Frost Partnership, Beaconsfield, and in particular, Andrew Keith. Excellent communication, regular updates and highly professional. Thank you for making the sale of Mum’s house as smooth as possible!
Caroline · 26 January 2025
Agent replied · 8 February 2025
Hi Caroline - Many thanks for writing this fabulous 5 star Google review for Andrew and our Beaconsfield team. It was great to hear that you received excellent communication with regular updates and highly professional service. We will pass your comments on to Andrew and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThank you Vicky & the team for finding new tenants very quickly & dealing with all the viewings for the house very efficiently.& for all your advice.
Peter · 25 October 2021
Agent replied · 24 October 2024
Hi Peter, Many thanks for taking the time to write this 5* review. We're delighted to hear that Jill and her team quickly found you quality tenants. Best wishes
★★★★★ 5/5
GoogleWe have just exchanged with completion in a weeks time x Franky from the beaconsfield branch has been of the utmost help on our purchase and at times has gone above and beyond what one would expect ! We would most certainly consider frosts in any future moves x and would recommend them thoroughly x
Trina · 10 October 2023
Agent replied · 24 October 2024
Hi Trina - Many thanks for this fantastic 5* review for Franky from our Beaconsfield Sales team. We are delighted to hear that she went above and beyond what you would expect! We will pass your comments on to her and also to our senior … More
★★★★★ 5/5
TrustpilotHighly recommend!
As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!
Andrew · 13 December 2024
★★★★★ 5/5
GoogleFrosts have been a very professional and reliable partner in the sale of our property, I highly recommend their very competent services.
Myles · 23 March 2025
Agent replied · 8 May 2025
Hi Myles - Thank you so much for taking the time to post this 5 star Google review for our Beaconsfield Sales team. We are delighted to hear that they were very professional and that you highly recommend their services. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleVicky has been very helpful and professional. She made my apartment-hunting process 10 times easier:)
Yiwei · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for your 5 star review for Vicky from our Beaconsfield Lettings office. We are so pleased to hear that she has been very helpful and professional. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGreat Service from Franky and the team at The Frost Partnership.....as always. Communication is fantastic and consistent. I would not consider using anyone else.PositiveResponsiveness, Quality, Professionalism, Value
Kate · 25 October 2020
Agent replied · 24 October 2024
Hi Kate
Many thanks for taking the time to write this 5* review for Franky and the team from our Beaconsfield office.
We are delighted to read that you received excellent communication and a professional property service.
We will pass your comments on to all involved and to our senior management team.
Best wishes to you from all at The Frost Partnership
★★★★★ 5/5
GoogleFantastic experience with Frost Beaconsfield renting out our properties and selling one. In particular with Andrew Keith who went out if his way many times to help us and always replied to every email in a very timely and professional fashion. Always felt in good hands with their team. Thanks again.
Priest · 10 October 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to write this fantastic 5* review for our Beaconsfield Sales and Lettings team. We are pleased to hear that you always felt in good hands with them. We will pass your comments on to them and to our … More
★★★★★ 1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
Emzy · 20 April 2022
★★★★★ 5/5
GoogleVicky was great. Always responded in good time to questions. Friendly and got us where we wanted to be.PositiveResponsiveness
Jim · 25 October 2021
Agent replied · 24 October 2024
Hi James,
That's fantastic to read; we're so pleased that Vicky was great, responded in good time and got you where you wanted to be.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe have recently let our house in Seer Green and have no hesitation in highly recommending Frosts in Beaconsfield. Suitable tenants were selected within days, and everything went through very smoothly. Special mention for Vicky Lyle, who handled the process with the utmost professionalism and courtesy.
Robin · 10 October 2023
Agent replied · 24 October 2024
Hi Robin -Thank you so much for this amazing 5* review for Vicky from our Beaconsfield Lettings team. We are pleased to hear that she handled the process with the utmost professionalism. We will pass your comments on to her and to our … More
★★★★★ 5/5
GoogleVery grateful to Andy and Mark for all their help with the sale. It was a challenging process, no fault of the agents, who provided good advice throughout and went over and above what is expected to help us and keep us informed along the way
David · 10 October 2023
Agent replied · 24 October 2024
Thank you so much for this fabulous 5* review for Andy and Mark from our Beaconsfield Sales team. We are delighted to hear that they went over and above what is expected to help you. We will pass your comments on to them and also to our … More
★★★★★ 5/5
TrustpilotYou need a website revamp please…
You need a website revamp please message me
Femi · 8 April 2026
★★★★★ 1/5
TrustpilotFrost company are really scammers
This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting.
For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month
Amir · 29 August 2023
★★★★★ 5/5
GoogleI can’t praise Sarah enough. She showed us number of properties and listened to our requirements with interest and care and was able to match us with the property we were looking for. …
Maki · 10 October 2023
Agent replied · 24 October 2024
Thank you so so much for taking the time to write this incredible 5* review for Sarah and our Beaconsfield Sales team. We are delighted to hear that the whole Frost team was very helpful and polite throughout your purchase. We will pass … More
★★★★★ 5/5
GoogleReally professional service throughout, thank you in particular to Mark for going the extra mile.
Amit · 10 October 2024
Agent replied · 24 October 2024
Thank you so much for taking the time to write this fabulous 5 star review for our Beaconsfield Sales team, especially Mark. We are delighted to hear that you received really professional service throughout, and that Mark went the extra … More
★★★★★ 1/5
TrustpilotTruly Awful!!
Truly Awful! It is utterly disgusting the way this company treats tenants, acting like they are above the law - breaching numerous clauses in the tenancy agreement. I dread to think how other, more vulnerable tenants have suffered as a result of this company. I moved out in November 2021 and have still not received my deposit. After 3 months of ignoring my emails, Frost contacted me with false charges and deductions from my deposit. When i queried them, they would not give me an answer - so I contacted TDS and was informed I could not make a claim after 3 months of moving out... coincidence?
Kara · 7 March 2022
★★★★★ 5/5
GooglePhenomenally professional and organised. I have rented through a few different estate agents and Frost offers by far the best customer service and general attentiveness of all of them.
Thomas · 10 October 2023
Agent replied · 24 October 2024
Hi Thomas - Thank you so much for taking the time to write this fantastic 5 star review for our Beaconsfield Lettings team. It’s great to read that they were phenomenally professional and organised. We will pass your comments on to them and … More
★★★★★ 1/5
TrustpilotLandlords Beware
Landlords Beware! This letting agent is terrible. They will match other estate agents lettings fees at 5-7% 'let only' fee but will then add additional charges such as 'tenancy agreement fee' of £456 as well as trying to add on other fees without your permission such as £30 for registering the deposit (which I did not ask them to do). In addition, they will charge 3% renewal fee as well as a £90 'memorandum of agreement fee' if the tenant stays on. I have worked with other estate agents who charge no renewal fee as there is no further work they have done (but may charge a small fee of about £30-40 for a renewal of contract).For a flat with a rental income of £1100, they charged me an additional £486 compared to other estate agents in the area who do not charge these additional fees. I regret my decision to give them my business and will never do so again. My advice would be to go to any other letting agent.
Unsatisfied · 26 January 2021
★★★★★ 5/5
TrustpilotMy views as a Landlord
I am a Landlord and Frost manage my property. Danielle in particular is efficient and communications effectively with my tenants and also me to ensure we are proactive in sorting out any issues.
Alison · 29 November 2024
★★★★★ 5/5
GoogleGreat experience letting house with The Frost Partnership. Special thanks go to Vicky- she made the whole process of moving really easy. She was always very happy to help and very informative. Thank you.
Marie · 10 October 2022
Agent replied · 24 October 2024
Hi Marie,
Thank you. That's great to read; we're so pleased the Beaconsfield Lettings team provided you with a great experience and made the whole process of moving … More
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