Trusted Agent profile · Bath

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Reside Bath Limited Bath reviews

★★★★★ Excellent

354 reviews across 2 platforms

24 Barton Street, Bath, BA1 1HG

Reside Bath Limited's office in Bath, at 24 Barton Street, is rated 4.9 out of 5 across 354 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

338

Reviews on Google

This office

Facebook logo

4.8 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Reside Bath Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bath office, from every platform, shown as written. First names only.

2/5

Google

This has been, by far, the slowest service I’ve ever experienced. I submitted inquiries through Rightmove over 15 days ago, and I still haven’t received any response. I called on September 9th to get an update and received an email from an agent asking, “Can I just check that you were looking for a property for sale or a property to let?” I responded immediately, one minute after I received the email, but it’s now been days, and I still haven’t heard anything further. The lack of communication is frustrating and disappointing. Update: I updated the rating from one to two stars, as the managing director called me this morning to apologize. Unfortunately, I already submitted an offer through another estate agent, which the sellers accepted, so there's nothing either of us could do. I appreciate that they called me, though.

Jason · 5 October 2024

Agent replied · 25 October 2024

Hi Jason, thank you for taking the time to leave feedback of your experience, although I am sorry to hear that our service dropped below our usual high standards. I gather that our Managing Director Ben has spoken with you to obtain further feedback, and I hope we will get the chance to work with you again in the future.

5/5

Google

Chris and the team were extremely helpful and knowledgeable about the property we were interested in. We had certain accessibility needs due being wheelchair bound, and these were understood from the outset. All the team are friendly and no pressure was applied to take on the tenancy after we had viewed the property. As a tenant we would recommend Reside.

AW · 1 January 2023

Agent replied · 31 May 2023

Thank you, Andrew, I am glad we were able to help. - Chris

5/5

Google

Awesome, Lisa was the best. She helped us a lot with finding the right place for me to live in. Shes kind and lovely couldn’t ask for a better agent. I’ve been searching for a month now and honestly from my experience with looking around for apartments. Reside is the best rental agency in Bath.

Dema · 17 May 2023

Agent replied · 31 May 2023

Thank you so much, Dema. - Lisa

5/5

Google

Quick with responses. Very professional and friendly approach. Big thanks to all Reside team at Bath for your help with moving to our flat!

Marek · 7 May 2026

Agent replied · 11 May 2026

Thank you Marek. We are so pleased you are still renting through Reside. You have been a wonderful tenant of ours for the past 5 years and it was great to be able to help you find a new home. Stephanie, Lara and the Reside Team.

5/5

Google

We have had the most positive experience with Lisa at Reside. With Lisa’s help, we have found the perfect property to live in, in Bath. Lisa was patient, knowledgeable and flexible and we cannot thank her enough for all her support while securing us our new home. If you are looking for a home, we strong recommend you visit Lisa and Reside.

Ellie · 5 October 2024

5/5

Google

Big thanks to Lisa at Reside for her above and beyond support throughout the move-in process! Unwaveringly patient and friendly. Paperwork was processed and finalised swiftly, and every one of our queries was responded to promptly. Could not recommend more highly.

Raphael · 23 March 2024

Agent replied · 1 January 2024

Hello Raphael, we're overjoyed to hear about your positive experience with Lisa. Your review is greatly appreciated and we're thrilled we could assist you. Thanks for the high recommendation!

5/5

Google

Fantastic service all round, really friendly service and a huge thank you to Lisa who was brilliant every step of the way. Regular updates and super swift and professional service. Highly recommend to anyone looking to move to the Bath area.

Wil · 23 March 2024

Agent replied · 24 March 2026

We're thrilled you enjoyed our service! Lisa will be delighted to hear your kind words. Thank you for recommending us and we hope to assist you again in the future.

5/5

Google

Fantastic service all round, really friendly service and a huge thank you to Lisa who was brilliant every step of the way. Regular updates and super swift and professional service. Highly recommend to anyone looking to move to the Bath area.

Wil · 28 February 2024

Agent replied · 26 August 2024

We're thrilled you enjoyed our service! Lisa will be delighted to hear your kind words. Thank you for recommending us and we hope to assist you again in the future.

5/5

Facebook

Can't find a perfect way to express my profound gratitude to Mrs DONNA CHARLES brokerage that got me back on track after loosing huge amount to 3 different scam investment platforms. Mrs DONNA CHARLES I truly appreciate your thoughtful act and heart of a raw gold. A decentralised crypto platform, specialized team with five divers withdrawal gateway without been charged of fees. These are my little way of showing appreciation I truly recommend Her.You can also reach Her via Email: donnacharles744@gmail.comWhatsApp: +1 (908) 367-4578

Aya · 20 September 2023

2/5

Google

Not so great for renters, I appreciate some of it is down to the landlord but they didn't fix broken doors, never did anything to resolve severe mould, they were friendly but when I needed problems resolved or fixed I was on my own.

B · 23 October 2025

Agent replied · 24 March 2026

I'm so very sorry to read this! Whilst we are reliant on our Landlords agreeing to maintenance related costs, you should never have suffered with severe mould in your property. If you would like to identify yourself and contact me directly, I would very much like to discuss what happened - ben@residebath.co.uk. Thank you for leaving such an honest review! Ben

5/5

Google

Chris at Reside Bath was incredible. Moving across the world into a new home in Bath was made so much easier with his cheerful and super helpful disposition. Chris went beyond the call of duty to help. We couldn’t have done it without him. He’s positive, helpful and worthy of trust.

Naomi · 17 May 2023

Agent replied · 31 May 2023

You're very kind, Naomi, but it's been a pleasure to help you move into your new home. - Chris

5/5

Google

I cannot recommend the team highly enough. Lisa and Chris are both absolutely lovely and so helpful. Chris went above and beyond to help us with our rental search. Reside will most definitely be our first port of call for our next property search and we recommend to everyone. Thank you both for making the experience so positive and stress-free!PositiveResponsiveness, Quality, Professionalism, Value

L · 27 August 2021

Agent replied · 29 August 2023

Lucy, thank you so much for your kind words. Hope we can help you again in the future! - Chris

5/5

Google

If you want a lettings agent to handle your rental property in Bath then look no further than Reside. From my first interaction with MD Ben Bower, I was confident we would be in good hands. With his excellent team, they quickly secured us tenants and took care of the property management with ease - a bonus for us as we were living abroad. In addition, at the end of the tenancy we had decided to sell up and the Reside team worked with the selling agent to facilitate viewings and access. We wouldn’t have had such a smooth sale process without them.

A.M · 23 March 2024

Agent replied · 1 January 2024

Thank you for recognising our team's efforts! We're thrilled you found our services helpful and thank you for trusting us with your home while living abroad. We’re here for you anytime!

5/5

Google

Chris and the team were extremely helpful and knowledgeable about the property we were interested in. We had certain accessibility needs due being wheelchair bound, and these were understood from the outset. All the team are friendly and …

Andrew · 5 October 2023

Agent replied · 24 March 2026

Thank you, Andrew, I am glad we were able to help. - Chris

3/5

Google

During the initial rental period were helpful and efficient, at the end of tenancy could have been more helpful in the release of our deposit - took some communication to have this remedied. But was eventually returned. …

Sabot · 5 October 2023

Agent replied · 24 March 2026

Thank you for your review, Neil. I appreciate your comments and would love to hear more about how we could have been more helpful at the conclusion of your tenancy back in 2019. … More

5/5

Facebook

Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,I just withdraw my profit of $6,548 from my acc thanks a lot Mrs Helen Karen I now have full trust on you now,, I started with $650 you can also give a try, Mrs.Helen is real..You can reach her now onWhatsApp; +1(514)6711429email; helenkaren443@gmail.com

Jimoh · 1 November 2022

5/5

Google

Recently used Reside to move to Bath from out of the area. From start to finish they were truly great! They responded quickly to any questions we had and always made sure we were in the loop with what was going. Overall a great experience and would highly recommend. Thank you Chris we love the flat!

Florence · 16 September 2021

Agent replied · 6 June 2023

Thank you, Florence, I'm so glad you love the flat. - Chris

5/5

Google

Lisa and the team were super helpful with our move to Bath. We're very happy with our new flat and look forward to making this our new home!

Benjamin · 23 March 2024

Agent replied · 26 August 2024

Dear Benjamin, we're thrilled to hear you had a positive experience with Lisa and our team! Enjoy your new home in Bath. We're here if you need us.

5/5

Google

We recently were looking to move home and viewed a beautiful property being managed by Reside in Bath, which we went on to rent. It was a very positive experience from start to finish, Lisa & Toby were both very professional, helpful, …

Tina · 5 October 2022

Agent replied · 6 June 2023

Thank you, Tina, I'm glad that you are happy in your new home. - Toby

5/5

Google

I can't recommend Reside highly enough! I found myself in a tough situation where I had to leave my flat unexpectedly and needed a new place urgently. The team at Reside truly went above and beyond, within two hours of contacting them, they had already found the perfect flat for me and arranged a viewing. The process was seamless and efficient. I visited the flat the same day, and by the evening, I was signing the contract. Their professionalism, speed, and attention to my needs made what could have been a stressful experience an absolute breeze. If you're looking for a real estate agency that genuinely cares about its clients and delivers results, Reside is the one to call. Thank you for making this transition so smooth and stress-free!

BERNARDO · 23 March 2025

5/5

Google

Fantastic agency with great communication! Lisa and Chris were both fab with helping me secure a gorgeous flat within 24 hours of it coming on the market. They were also very accommodating by doing a virtual viewing for me which was …

Lottie · 5 October 2022

Agent replied · 31 May 2023

Thank you Lottie, that means a great deal to us. - Chris

5/5

Google

I have nothing but amazing things to say about Reside, Lara in particular has answered all my questions on the property and was absolutely lovely when showing both myself and my sister around the property. I would highly recommend this company to anyone looking to rent. They always respond to any queries very quickly and the communication is clear and professional always.

James · 1 October 2025

5/5

Google

Had a great experience with Chris at Reside, thoroughly nice guy and really helped us find the right place, very highly recommend! Lisa was also great with follow up info and helping us through the application too.

Peter · 23 March 2023

Agent replied · 31 May 2023

Thank you for your kind words, Peter. - Chris

5/5

Google

Very helpful, friendly and professional. Chris was great right through from arranging viewings to signing the rental contract and getting the keys. We've had a couple of questions since and the team at Reside have always been helpful and efficient. Highly recommend!

Anna · 16 September 2022

Agent replied · 6 June 2023

Thank you, Anna, I'm so glad we've been able to help! - Chris

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Reside Bath Limited Bath

How many reviews does Reside Bath Limited Bath have?

Reside Bath Limited's Bath office has 354 reviews across two platforms: 338 on Google, 16 on Facebook.

What is Reside Bath Limited Bath's rating?

Reside Bath Limited Bath is rated 4.9 out of 5 across all 354 reviews, and 4.9 out of 5 on Google from 338 reviews.

Has Reside Bath Limited won any awards?

Yes. In The Trusted Agent 2026 awards: Reside Bath Limited, Bath won Gold.

Where is Reside Bath Limited's Bath office?

Reside Bath Limited Bath, 24 Barton Street, Bath, BA1 1HG.

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