Every review we hold for the Bath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently moved into a property managed by Reside Bath and had a really positive experience throughout the whole process.
Lara, Lisa and Stephanie have all been friendly, helpful and responsive, which made the move much smoother and less stressful for us. Communication was clear, and whenever we had questions after moving in, they were quick to help and point us in the right direction.
A special thank you to Lara for being so kind and professional, and to Stephanie for helping with the post and property-related admin after our move.
Overall, we really appreciate the support from the Reside team and would happily recommend them to anyone looking to rent in Bath.
Daniel · 18 June 2026
Agent replied · 16 June 2026
Hi Daniel
Thank you for your kind words. We wish you all the best in your new home!
Lara, Steph and all at Reside
★★★★★ 5/5
GoogleReside have been brilliant during our search for a rental flat in Bath. Lisa was quick to respond to any queries and always kept us in the loop. Now that we have moved in Reside have been very responsive to any issues found in the flat.
George · 6 October 2026
Agent replied · 8 October 2026
Thank you for the review George. We are delighted to have helped you secure the apartment and hope you have many happy times there.
Lisa, Stephanie and the Reside Team
★★★★★ 5/5
GoogleReside were my letting agents for five years and were fantastic. They always looked after me and my tenants and made renting my flat stress free. I’d recommend them as the first choice for letting. I then marketed my flat for sale with them and they were great again. It was a frustrating and long process through no fault of Reside or Lisa, my agent. Lisa kept me informed throughout and was a good listener when things got tough. Thanks for getting me there! Claire
Clod · 5 October 2025
Agent replied · 29 May 2025
Thank you Claire. It's been an absolute pleasure working with you and looking after your lovely apartment over the years.
So glad we got there in the end with the sale.
★★★★★ 5/5
GoogleWe would like to express our sincere gratitude to Reside for their professionalism and incredibly efficient work.
Special thanks to Ben, the Director, and Emma, the Coordinator, their attention to detail, clear communication, and friendly approach made the whole rental process as smooth as possible.
From the first viewing to signing the documents and receiving the keys, it took less than two days, everything was organized quickly, efficiently, and without unnecessary formalities.
We are extremely satisfied with the service and would gladly recommend Reside to anyone looking for a home in Bath.
Thank you for making this important step in our lives so easy and pleasant!
Sergii · 1 October 2025
Agent replied · 24 March 2026
It was a pleasure Sergii, I'm so glad we could help your family move. Ben.
★★★★★ 5/5
GoogleI cannot recommend Lara Taylor from Reside Bath highly enough. She has been kind, professional, responsive, and genuinely a joy to work with throughout the entire process. Having rented in major cities like New York and London, I’ve dealt with many letting agents, but Lara is truly in a league of her own. She is a big reason why I ultimately chose the property I did in Bath (even though I had other options).
She went above and beyond to make what could have been a stressful and bureaucratic process feel smooth, straightforward, and even enjoyable. Renting a new home should be exciting, and Lara ensured that it stayed that way by handling every detail with care and efficiency.
Not only is she a pleasure to speak with, but she is also a real asset to her office. I honestly cannot say enough positive things about her, if you’re lucky enough to work with Lara, you’ll see exactly what I mean!
Madeleine · 1 October 2025
Agent replied · 24 March 2026
Thank you so much Maddie for your kind words. It was a pleasure helping you find such a beautiful home! Wishing you all the best and happy times ahead in Bath, Lara
★★★★★ 5/5
GoogleBen, Lisa and the team are amazing. I have used many letting agents as a Landlord over the years, and none come close to the knowledge and professionalism that Reside provides. What Ben doesn’t know about the Bath property market isn’t worth knowing ! If you want 5 star service go with Reside , there is no one better!
Jonathan · 9 March 2026
Agent replied · 24 March 2026
Thank you for the kind words Jonathan. It is always a real pleasure working with you!
All the best, Ben and the Reside Team
★★★★★ 5/5
GoogleReside Bath have been firmly by our side for 17 years, firstly by managing the letting of our property and then more recently by selling it to a lovely couple, completing the whole cycle perfectly. Everyone is friendly, patient and professional and we always felt supported every step of the way. A special thank you goes to the lovely Lara, as well as Ben (of course :)!). Thank you so very much Reside!
Laura · 11 September 2026
Agent replied · 25 September 2026
It’s been a pleasure to work with you for so long Laura, and selling the house was a lovely way to tie everything off, thank you!
Ben and Lara
★★★★★ 5/5
GoogleMy experience with Chris Gray was just perfect. An incredibly friendly individual that really did go above and beyond to make sure I was taken care of. The whole experience was genuinely fun which says a lot for a process that can often be stressful! Don’t see myself moving again anytime soon but if I was to, I’d hope it’d be Chris helping me out again!
Andy · 1 October 2025
Agent replied · 21 May 2025
Thanks so much for your extremely kind review Andy.
It was an absolute pleasure helping you (and Chunk) find a new home!
All the very best for the future
Chris
★★★★★ 5/5
GoogleReside have done a fantastic job of helping myself and my fiancee find our first flat together. The viewing booking was very smooth, and they were incredibly kind and helpful showing us around the property.
Despite not getting the property initially, Reside then got back in touch to let us know the process had fallen through (we were thrilled!) and within four days we had signed and confirmed our tenancy. Thank you Reside!
Sam · 18 August 2026
Agent replied · 12 August 2026
Thank you Sam.
We are delighted to hear how happy you are and so pleased things worked out in the end.
We really look forward to having you as tenants!
Ben, Lisa and the Reside Team.
★★★★★ 5/5
GoogleI cannot recommend Reside highly enough.
From the very beginning, the entire team made what can often be a stressful process feel incredibly straightforward and enjoyable. They were supportive, responsive, professional, and genuinely cared about helping me find the right home.
Thanks to their guidance and endless support throughout the process, I have now secured my dream apartment, a place I can truly call home. Nothing ever felt like too much trouble, and every question or concern was met with kindness, reassurance, and efficiency.
The level of communication and care I received was exceptional, and it was clear throughout that they genuinely wanted the best outcome for me. Moving can be overwhelming, but the Reside team made the whole experience seamless from start to finish.
I am so grateful to the entire team and would wholeheartedly recommend them to anyone looking to rent in Bath. Thank you for helping me find a home that I absolutely love.
Grace · 18 June 2026
Agent replied · 11 June 2026
Grace, we are so pleased to hear how happy you are and thank you for all the positive feedback. You have been delightful to work with and we are thrilled you love your new home.
All the best,
Stephanie, Lisa and The Reside Team
★★★★★ 5/5
GoogleHad the absolute pleasure of working with all the Reside team for over the past 8 years and can only rate them above fabulous! They made my initial international move to the UK very easy, showing me great high-end quality properties and paperwork/hand-overs were seamless.
Fast forward 8 years and I have just handed over my last “home” to them and the moving-out process was very easy and very manageable. It’s been such a wonderful experience being in trustworthy hands from start to finish….. might be knocking at their door again (you never know!) if back in the rental market :). Thank you 🙏
Nik · 18 June 2026
Agent replied · 11 June 2026
Gosh has it really been 8 years Nik?!! We are going to miss you.
It has been such a pleasure having you as a tenant. Throughout every tenancy you have been delightful and a joy to work with.
We wish you the very best in this new chapter and in your new home.
Take care,
Stephanie, James, Lisa and the Reside Team
★★★★★ 5/5
GoogleReside Agency has been absolutely brilliant. A special shout out to Lara and Emma for their responsiveness and professionalism - working with them has truly been a breath of fresh air compared to my past experiences. Thank you so much for making the process so smooth!
Olivera · 23 January 2026
Agent replied · 24 March 2026
Thank you so much for the lovely feedback Olivera. We are so glad we could help you find your new home. Lara & Emma
★★★★★ 5/5
GoogleExcellent communication, viewing and follow up from Reside. Lisa was great in ensuring all of this and the process has been really smooth. Highly recommended.
Michael · 15 June 2026
Agent replied · 18 June 2026
Thank you for the review Michael.
We are delighted to hear you are happy with the service provided by Reside. We hope you get settled in to your new home quickly and very much enjoy living there.
Lisa & everyone at Reside
★★★★★ 5/5
GoogleWe had a really great, smooth experience thanks to Lisa.
Freya · 23 September 2026
Agent replied · 25 September 2026
Thank you for the review Freya. We are delighted to hear you are happy with the service provided by Reside and hope you are enjoying your new home and the beautiful views!
Lisa, Stephanie and the Reside team
★★★★★ 5/5
GoogleWe've rented 2 separate properties from Reside for a combined total of 4 years. I can honestly say they are the most fair lettings agency that I have rented from (having rented with 6 other lettings companies before).
They are always quick to respond to and organise the remedying of maintenance issues reported, always let you know well in advance before anyone needed to visit the property, and also we're always extremely fair with their rental prices and deposit returns.
As a tenant the above was great, but I can even see how well they looked after the property for the landlord. They did ~6-monthly (non-invasive) walk arounds of the apartment just to make sure everything looks ok. This must give landlords huge peace of mind.
I've dealt with so many rental companies in the past that were awful - always trying to take as much as possible from the renters (in rent and unfair / delayed deposit returns), taking ages to sort maintenance issues, and handing over the property in a disgraceful state. I can wholeheartedly say that Reside was a pleasure to work with.
We only left them due to buying a property, but if I ever return to renting (or even letting), Reside will be my first choice.
Lowri · 1 April 2026
Agent replied · 22 April 2026
Thank you for the detailed review Lowri.
We are delighted to have had you as wonderful tenants over the years.
Wishing you all the best in your new home!
Stephanie and the Reside Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Lisa Franklin at Reside Bath has been an absolute lifesaver! Living in Sydney, we were navigating the unfamiliar UK rental market, which felt overwhelming at times. Lisa’s professionalism and willingness to go above and beyond made the entire process seamless.
From organising Zoom video calls to show us the property to patiently answering the countless questions we had, she truly went out of her way to ensure we felt confident in our decision. Lisa’s expertise and attention to detail gave us peace of mind, even from across the globe.
We cannot thank her enough for helping us secure the perfect rental property in Bath. If you’re looking for exceptional service and support in the rental market, Lisa is the person to call. Highly recommend!
Anna · 5 October 2025
★★★★★ 5/5
GoogleI contacted Lisa at Reside last week and arranged rental viewings in Bath. It was a seamless process from beginning to end. Lisa was extremely helpful and informative about the city and if I hadn't had an offer accepted on a purchase a few days later, would certainly have taken one of the properties she showed. Lisa was a breath of fresh air in addition to being professional and very knowledgeable about the local market. I can't recommend Reside or Lisa more strongly.
Elizabeth · 5 October 2025
★★★★★ 5/5
GoogleWe recently bought our new home through Reside. Lovely people to deal with. Corinna was incredibly knowledgeable about the street and general area, without ever giving the hard-sell. And Lisa was always quick to respond, even helping us with a couple of (unrelated) issues post-moving day.
Lee · 23 October 2025
Agent replied · 24 March 2026
Thank you for the review Lee. Really happy for you and congratulations again on the purchase of a beautiful apartment. Lisa, Corinna & all at Resid.
★★★★★ 5/5
GoogleMy partner and I were looking for a flat in Bath, Lisa was very helpful, she never stopped trying to help us find the perfect place for us. We are really thankful. The process was smooth and simple.
Umi · 23 October 2025
Agent replied · 24 March 2026
Thank you Umi. Really delighted that we got there in the end. You have an amazing apartment and I hope you love living there. Lisa
★★★★★ 5/5
GoogleLet my property through this agent for 5+ years. In that time I had two fantastic sets of tenants. First class service from the Reside team. Can't fault them. And they were considerably better than my London agent who charge significantly more in fees. Highly recommend Reside to any landlord in Bath looking to rent their place out.
Charlie · 31 May 2026
Agent replied · 1 June 2026
Thank you Charlie. It has been a pleasure working with you and we are delighted to hear you feel the same.
Stephanie & Ben
★★★★★ 5/5
GoogleIncredibly grateful to Reside for their impeccable job helping me buying my new home, beyond grateful with them and very pleased with how they handled the transaction!
A special Thanks to Lisa and all of Reside team. ⭐️⭐️⭐️⭐️⭐️
Germán · 1 October 2025
Agent replied · 24 March 2026
Thank you Germán for the lovely review. You have got yourself a wonderful new home and we are so pleased for you. No doubt it will be stunning after your planned works!
Take care,
Lisa & All the Team at Reside
★★★★★ 5/5
GoogleVery accommodating staff. Questions were answered clearly and promptly. Made finding a place to rent very easy and stress free!
EL · 23 February 2026
Agent replied · 24 March 2026
Thank you so much. We hope you are settling in well and wish you all the best. Emma
★★★★★ 5/5
GoogleLara was an absolute lifesaver! I’d been hunting for a property in Bath for months and she managed to squeeze me in for a viewing. A few days later the agreement was done, SIMPLES
Mister · 23 September 2025
Agent replied · 24 March 2026
I’m so glad we managed to find you somewhere Tam! Wishing you all the best for your move.
Lara
★★★★★ 5/5
GoogleThe team at Reside could not have done more for me. They supported me throughout the whole process when at times I probably drove them mad. I am now in a lovely home and it’s very much thanks to Lisa and Emma.
Eve · 23 June 2025
Agent replied · 24 March 2026
We got there in the end Eve & we couldn't be happier for you. Wishing you all the best in your new home.
Lisa, Emma and the Reside Team
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