Every review we hold for the Bath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHello, and happy whatever day it is to you when you are reading this! ✨
My move to my new letting property with Reside was seamless. From the viewing, financials, help, and guidance, everything went through kindly, quickly, and with helpful attention. Chris, was especially helpful and I honestly felt prioritised as he could see how much the move meant to me due to being a dog owner. @Chris thank you again for everything, it really is much appreciated. ✨
Reside are instantly contactable and I cannot recommend them enough. I am a landlord myself, and I know the importance of such attention to detail and kindness. ✨
10 out of 10, cannot recommend enough! ✨✨✨✨✨✨✨
David · 5 October 2025
Agent replied · 24 March 2026
Thanks for the glowing review David. So pleased to hear you are happy.
★★★★★ 5/5
GoogleGreat service from start to finish. From the first viewing until the handover of keys. They provided a friendly and supported service and really appreciated their guidance from start to finish.
Rob · 2 October 2026
Agent replied · 8 October 2026
Thank you Rob. We are so pleased you are happy with the service Reside has provided and wish you and your daughter all the best in your new home.
Emma, Lisa and team
★★★★★ 5/5
GoogleIncredibly kind and helpful. They helped me find a beautiful apartment and navigate the stresses of renting for the first time as a Canadian living in the UK. I cannot recommend them enough!!
Olivia · 19 September 2026
Agent replied · 30 September 2026
Many thanks for the review Olivia. We are so pleased to have been able to assist you in finding your first home here in the U.K. and appreciate that it can be a challenging process. You and your dad have been a delight to work with.
All the best, Ben, Emma, Lisa and the Reside team
★★★★★ 5/5
GoogleOur experience with all the agents during the lead up to our house move was brilliant, they were very attentive and friendly. Particular thanks to Lisa for her support throughout the process. She was always available to answer our questions and made everything run smoothly. Thanks to the entire team, our move was stress-free and efficient. Highly recommended!
Sarah-jane · 5 October 2025
★★★★★ 5/5
GoogleHad great service from Lisa and the team at Reside, while exploring properties in Bath. We were delighted with the flat we found. The process from viewing to moving in was extremely smooth, with Lisa resolving any queries at pace along the way.
Mark · 30 March 2025
Agent replied · 24 March 2026
Thank you Mark. We are delighted to hear you are happy and enjoying your new home.
★★★★★ 5/5
GoogleI have just moved into my first solo rental as a graduate. The process was eased by Lara and Emma who assisted me along the way and responded promptly and in an understanding manner to any of my queries.
Thank you!
Katie · 5 June 2026
Agent replied · 11 June 2026
Thank you for the lovely review Katie.
Wishing you all the best in your new home.
Emma, Lara and all at Reside
★★★★★ 5/5
GoogleReally pleased with the service! The staff are kind and enthusiastic, they helped me find a lovely flat at a good price and have always sorted out any problems on time. Highly recommend.
Li · 21 July 2026
Agent replied · 22 July 2026
Thank you Xiang.
We were so happy to be able to help you find a lovely new home. You have been a delight to deal with.
All the best, Lisa and the Reside Team
★★★★★ 5/5
GoogleAn amazing establishment. I have never had such a fast, friendly and easy experience from organising a viewing with Stuart - who was so friendly and helpful during the viewing, to the application and referencing process with Lisa and Chris.
I went in person to the Reside Bath Branch to see Lisa and Chris to explain some worries I had with the referencing, to which they solved immediately, leaving me so excited for what is next in my property search! Being a student, and still being treated as a professional equal is so refreshing and I’m so thankful that Reside Bath truly try to make the experience as exciting as it should be!
Thanks Stuart, Lisa and Chris! You’re all amazing!
Connor · 31 May 2022
Agent replied · 31 May 2023
Connor, we're so grateful - those are extremely kind words. We really hope you love your new home.
- Lisa
★★★★★ 5/5
GoogleCan't speak highly enough of the team at Reside, with particular thanks for the compassion, patience, professionalism and kindness of Lisa. You're a credit to the company and the industry. Super efficient, competent service at every touchpoint. Thank you!
Alice · 7 May 2026
Agent replied · 11 May 2026
Thank you for the lovely review Alice. We are delighted to have been able to help you find your new home. We wish you all the best and many happy times ahead.
Lisa and all the Reside Team
★★★★★ 5/5
GoogleI highly recommend Reside Bath as a letting agent. Lisa went the extra mile to help us find suitable accommodation even before we got back to the UK, and throughout our 2-year tenancy Toby and Ben were always ready and willing to support us …
Connie · 5 October 2024
Agent replied · 1 January 2024
Hi Connie, we're thrilled to hear about your positive experience with our team! We always strive to provide excellent service. Thank you for your kind words and recommendation!
★★★★★ 5/5
GoogleChris, Lisa, and the team at Reside Bath have been outstanding in every step of the tenancy process. That is, from the property viewing to contract signing to checking in and to supporting after the tenancy has started. The team are the …
Jaye · 5 October 2024
Agent replied · 26 August 2024
Dear Jaye, thank you for your kind words. We're delighted to hear about your positive experience with Chris, Lisa, and the rest of our team. Your recommendation means a lot to us. Best wishes!
★★★★★ 3/5
GoogleDuring the initial rental period were helpful and efficient, at the end of tenancy could have been more helpful in the release of our deposit - took some communication to have this remedied. But was eventually returned.
This was a rented property not managed by Reside but a private Landlord.
Would recommend future tenants keep all original documents and receipts both electronically and hard copy as this aided our situation.
Neil · 31 January 2023
Agent replied · 31 May 2023
Thank you for your review, Neil. I appreciate your comments and would love to hear more about how we could have been more helpful at the conclusion of your tenancy back in 2019.
As you mention, we were not involved in the management of your tenancy, but acted as stakeholder for your deposit. This means that the landlord has not employed us to deal with any aspect of the check-out procedure. Our only involvement is to ensure the deposit is properly protected by the TDS, and to return the deposit to the tenant when we are instructed to do so by the landlord.
I can see that we issued you with all of the requisite compliance paperwork relating to the protection of your deposit when you moved into the property. I also note that we refunded your deposit to you within 24 hours of receiving instruction to do so by the landlord.
It would appear that we carried out our limited duties relating to your tenancy very efficiently, but I would be more than happy to receive your feedback if there are any details I am unaware of. You are welcome to contact me at toby@residebath.co.uk.
★★★★★ 5/5
GoogleHave been really helpful throughout the entire letting process. All queries we had were answered very quickly, and our moving in process was very smooth thanks to the team at reside! Would highly recommend
Carys · 9 May 2026
Agent replied · 11 May 2026
Thank you for the review Carys.
We really hope you and Reece enjoy the apartment. It's great that we were able to help you secure somewhere and wish you all the best.
Lisa & the Reside Team
★★★★★ 5/5
GoogleVerry help full and assisted me when I required more time to fill out forms etc , thank you all
Jack · 11 August 2026
Agent replied · 12 August 2026
Thank you Jack.
We are thrilled that we could help and are so pleased you have found a great new apartment in Bath.
All the best,
Emma, Lisa and all at Reside
★★★★★ 5/5
GoogleI would highly recommend Reside Bath! I felt so supported by the team throughout letting and moving in--especially as we started the process while I was abroad. Chris was my Lettings Negotiator, and he was incredibly friendly, really going …
Anna · 5 October 2024
Agent replied · 26 August 2024
Dear Anna, thank you for your kind words. We truly appreciate your recommendation and we're happy to hear that you're pleased with our services. Enjoy your new home!
★★★★★ 5/5
GoogleGood agency with lovely people, we were very stressed about admin but overall they were reassuring and everything from the viewing to the move went extremely smoothly. Would recommend!
Pauline · 22 May 2026
Agent replied · 23 May 2026
Thank you for the review Pauline. We are deighted everything worked out and hope you are loving the apartment. It is such a great space.
All the best, Lara, Emma and everyone at Reside
★★★★★ 5/5
GoogleI am delighted with my experience with Reside! Lisa and Chris went out of their way to help throughout the process. Highly recommend x
Yoanna · 27 March 2025
Agent replied · 16 April 2025
Thank you Yoanna. We are so pleased to have helped you find a place for your father and wish happy times ahead. Lisa
★★★★★ 5/5
GoogleIn an ultimately unsuccessful purchase, I found everyone I dealt with at reside to be professional, courteous, and very helpful at every turn.
David · 24 June 2026
Agent replied · 29 June 2026
Hi David
Thank you for your kind words. We're pleased to hear you found our team professional, helpful and easy to deal with throughout the process. While it didn't work out this time, we look forward to helping you again in the future.
All the best, Lara
★★★★★ 5/5
GoogleWhat a phenomenal service! Myself and fiancée needed to move quick and easy and these guys provided the best service. I dealt with Chris Gray who was brilliant. Quick to respond and quick to assist when needed. The flat is beautiful and the quality of service was second to none. So would highly recommend using this lot. Thanks a million!
Caitlin · 17 May 2023
Agent replied · 31 May 2023
I'm really happy we could help, Caitlin; I hope you are happy in your new home!
- Chris
★★★★★ 5/5
GoogleChris and Lisa were extremely friendly and helpful. Their dedication and support was instrumental in helping us find a property to rent that suited all our requirements. This has been my best experience of renting a property so far and look forward to having the support of Reside for the duration of our tenancy.
N · 23 March 2025
★★★★★ 5/5
GoogleI am glad I came across this agency. The rental process was very simple.The staff is incredibly helpful and friendly.
Patrycja · 25 June 2026
Agent replied · 27 June 2026
Thank you Patrycja.
So pleased to hear of your good experience and that you are happy.
All the best, Emma, Corinna and all at Reside
★★★★★ 5/5
GoogleI've used Reside a number of times now and I can't fault them. They have a personable touch and everyone in the office is always on hand to help.
Alex · 16 April 2026
Agent replied · 22 April 2026
Thank you for the review Alex. We are deighted that you rented with us again. Hope you are enjoying the spectacular views from your new home!
All the best, Lisa and the Reside Team
★★★★★ 5/5
GoogleI rented a property through Reside for nearly 3 years and they’ve been such a pleasure to deal with throughout - super responsive on email or phone and got things seen to/fixed quickly as well as just being a lovely friendly company to communicate with.
I’ve recently ended my tenancy to relocate back to London and realised my dog’s tracker was missing from his collar - the GPS signal showed it left in the garden at the property and the lovely Ben at Reside offered to go there and find it. They are now posting it back to me!
5 star service all round with Reside, they are a superb managing agency and I’d love to rent through them again if/when I return to the Southwest!
Camilla · 1 November 2025
★★★★★ 5/5
GoogleThank you Lisa and Chris and everyone at Reside Bath for the amazing help and support you gave us when looking for a new property to rent. Without you, I am not sure we would have secured the property we wanted. Thank you so much. Brilliant service. The personal touch shone through.
David · 23 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
