Trusted Agent profile · Bath and North East Somerset
★★★★★
1,734 reviews across 2 platforms
4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ
Part of Knight Frank, see every office.
Knight Frank's office in Bath and North East Somerset, at 4 Wood Street, is rated 4.9 out of 5 across 1,734 reviews on two platforms, including 146 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotBrigette from Renewals
Brigette from the Renewals team at Knight Frank provided great service in securing my tenancy renewal. She was professional, responsive, and made the entire process seamless. a stress-free experience. Highly recommend her for any property management needs.
Dear KariI appreciate your kind words and it was lovely working with you on the renewal. Kind regardsBrigette
5/5
TrustpilotJosh at Knight Frank
I can commend Josh for his helpfulness, knowledge and professionalism while acting as property manager for my rental property. I feel that I can ask his advice - and as a first time landlord that is something I definitely need.
Thank you Audrey. I am very happy to be your trusted advisor and be able to assist in all matters relating to property. Being a first-time landlord can be a daunting undertaking for some, so helping to make your experience stress-free and easy going is a real pleasure. Best wishes, Josh
5/5
TrustpilotKnight Frank Fulham
Myself and my partner were looking a flat to rent in Fulham and Summer from the Knight Frank office was very helpful! She is always very responsive to any queries we had and the rental process has been very smooth and efficient!
Thank you ever so much Isobel for your kind review. It was a pleasure assisting you. Summer
5/5
TrustpilotBrigette from renewals has been very…
Brigette from renewals has been very helpful for me over the past few years, always helping me secure a good deal and keeping a great relationship between me and my landlord maintained over the years. Many thanks
Hi JoeThank you taking the time to write this review. I am so pleased we came to an agreement that is positive for both you and the landlord. Until next year!Kind regardsBrigette
5/5
TrustpilotVinnie was really helpful!
Vinnie was really helpful throughout the process and made renting with Knight Frank a breeze!
Dear Manan,Thank you for a great review.All the best in your new home.Kind regards,Vinnie
5/5
TrustpilotProfessional but human
Professional, friendly and helpful. Charlie especially made me feel I was in trustworthy and transparent company rather than having to sift through the usual estate agent jargon. I wouldn’t hesitate to recommend.
Thank you very much Sophie, I’m glad I could help and I wish you all the best.
5/5
TrustpilotExceptional customer service
I worked closely with Patricia when my property came up for rent again. She was exceptional and so prompt in responses and her due diligence was excellent. This made my experience so easy esp when travelling abroad at the time.
Thank you, Neelam, I appreciate your kind words, I am glad I could assist you in letting your property and finding you suitable tenants. Patricia
5/5
TrustpilotGreat agents that communicate
Great agents that kept us and all involved well informed and updated regularly on progress within the chain, some times a few to many communications But better to be that way.
Thank you for your kind words Angela, it was great working with you and getting this across the line. I hope you settle in well. Florence and the team at Knight Frank
5/5
TrustpilotGeorge Manolache
George Manolache, property manager for my flat in Fulham has been super helpful and efficient.
Thank you, Hilary. It is always a pleasure assisting you.Thank you. George
5/5
GoogleVery professional and helpful team
Thank you Steve for your kind words. Best wishes, Knight Frank Bath
5/5
TrustpilotExcellent support
We checked out today from a house managed by Catrin Baker. Catrin has provided excellent support in the past four years. She’s always been kind, responsive and helpful, and we’re grateful for the partnership we had with her
5/5
TrustpilotI was looking for a new flat to rent…
I was looking for a new flat to rent and had a great experience with Emily Hooper who was always responsive to answer. Really happy to go through this process (which could be heavy) with Emily. Thank you
Thank you so much for your lovely review Aurelie 😊 It was a pleasure working with you. Emily
4/5
TrustpilotProperty Management in Hampstead
Property Management.With a number of delays getting my apt ready for letting and having to find a solution to tenant accommodation plus dealing with contractors , Michelle Henry, senior property manager has been invaluable to solving the issues ,and a great asset to KF.
Dear Hardy, thank you for the kind words, I am pleased to have been assistance in helping to resolve the various pre-tenancy issues. I look forward to continuing to work with you on the management of your property. Regards Michelle
5/5
GoogleFrancesca personally handled the sale of our home throughout lock down, making the very best of a potentially fraught experience. She coped with every query and problem, leaving us confident that we were in excellent hands. Wendy showed our home to potential buyers initially and always made sure we got feedback on every viewing. Would thoroughly recommend the Knight Frank team in Bath - a great bunch of people.PositiveResponsiveness, Professionalism
Thank you so much, we thoroughly enjoyed working with you both. Kindest regards, Francesca & Wendy.
5/5
TrustpilotLouna is so helpful❤️like working with…
Louna is so helpful❤️like working with her❤️
5/5
TrustpilotExcellent service - over and above
Excellent service from Daniel our property manager. He went over and above to help and provide immediate assistance. He also checked at each point to ensure things were running smoothly
Thank you Jo-anne. It really is a pleasure assisting you. If there is anything else I can do in the future, please do not hesitate to contact me. Daniel
5/5
TrustpilotGreat service
Worked with James King to find and move into a new property. Support was amazing, and everything went smoothly. Highly recommend!
5/5
GoogleCharlie and Fran in the Bath office were great to deal with. Our property had been on the market for some time - a case of somewhere with loads of potential but not without issues, and we took the decision to change agent to KF. After one false start, we secured a buyer and completed within 7 months of instruction. No hesitation in recommending the team who were professional throughout and achieved a great result for us.
Hi Tom, thank you for the review and glad to hear that you were happy with the service from our Country team. We are delighted that we could help with the sale of your property.
5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
5/5
TrustpilotSuper happy
Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!
Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura
5/5
TrustpilotPrompt and Courteous Service Beyond Expectations
They handled all the procedures promptly and efficiently. Additionally, I am very grateful for their thorough and courteous responses to any questions I had.
Dear Miura sama,Thank you for your great review.It has been our pleasure to assist your home search via our Japan Desk and our Wapping Team.I hope you will have a pleasant stay during your tenancy!Thank you,Team Japan Desk and Wapping
5/5
Trustpilot5 star service
Excellent experience with Knight Frank, and Patricia Tumba in particular, as we completed on our property recently. Very helpful and responsive. No complaints at all. 5* service.
Thank you Kong for your kind feedback. It has been a pleasure helping you and your daughters. Patricia
5/5
TrustpilotGreat experience with Sarah Rynne from…
Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.
Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah
5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Knight Frank Bath New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Yes. Knight Frank Bath New Homes won Trusted Agent in The Trusted Agent 2026 awards.
