Trusted Agent profile · Bath and North East Somerset

Knight Frank Bath New Homes reviews in Bath and North East Somerset

★★★★★ Excellent

1,676 reviews across 2 platforms

4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ

Knight Frank's office in Bath and North East Somerset, at 4 Wood Street, is rated 4.9 out of 5 across 1,676 reviews on two platforms, including 138 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.

Google logo

4.9 / 5

138

Reviews on Google

This office

Trustpilot logo

1,538

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recommended!

Super efficient, friendly, and sourced 4 new rental offers for our flat in no time at all!

Tim · 5 February 2024

5/5

Trustpilot

Excellent experience with Jason Chu

Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer

Zahra · 4 March 2021

Agent replied · 25 October 2024

Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason

5/5

Trustpilot

Great estate agents !

Mrs · 12 September 2024

5/5

Trustpilot

good end of tenancy deposit process…

good end of tenancy deposit process release

Emmanuel · 15 November 2021

Agent replied · 22 December 2024

Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman

5/5

Trustpilot

Excellent, efficient service provided by Ruby Goddard.

Excellent, efficient service provided by RubyGoddard. Highly recommend

K · 23 April 2021

Agent replied · 25 October 2024

Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby

5/5

Trustpilot

Prompt and professional service from…

Prompt and professional service from Brigette

Anon · 19 July 2021

Agent replied · 25 October 2024

Thank you for your kind review. Kind regardsBrigette

5/5

Trustpilot

Alastair Calotier - Ultimate client partnership

Alastair Calotier

Mrs · 16 September 2026

Agent replied · 22 September 2026

Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair

1/5

Trustpilot

Unsupportive

Rating only, no written review.

YANISLAV_DONCHEV · 9 September 2026

Agent replied · 22 September 2026

Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Jane · 9 September 2026

Agent replied · 22 September 2026

Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team

5/5

Trustpilot

Excellent staff

Excellent staff, efficient, helpful and very professional.

Mohamed · 14 February 2020

Agent replied · 25 October 2024

Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel

5/5

Trustpilot

Very helpful service provided by Jordan!

Rating only, no written review.

Gary · 3 September 2026

Agent replied · 22 September 2026

Hi Gary, Thank you for your kind words, I really appreciate it and glad to know my service met or exceeded your expectations. Please do reach out if you need anything. Kind regards, Jordan

5/5

Google

I would highly recommend KF, they are consistently good

Gerald · 27 October 2017

Agent replied · 25 October 2024

Dear Gerald Many thanks, much appreciated. Francesca

5/5

Trustpilot

Very efficient indeed and responsive

Very efficient indeed and responsive. Thank you.

Alexander · 4 January 2024

5/5

Google

Rachael and Francesca from Knight Frank were extremely helpful in our purchase of a house near Bath, both professional and friendly at all times.

Elli · 27 October 2019

5/5

Google

Charlie at Knight Frank was brilliant. He kept us informed and made us feel that we were in safe hands. We highly recommended them.

Hayley · 27 October 2019

5/5

Google

Really excellent service from Francesca Leighton- Scott and the other members of her team. They respond quickly and were a pleasure to work with.

Malcolm · 27 October 2018

5/5

Google

As buyers we found Francesca always helpful and professional. She seems to check emails 24/7!

Sarah · 27 October 2019

5/5

Google

Great company, and a real pleasure to do business with Charlie Taylor.

Roger · 27 October 2018

5/5

Google

Great job selling our house. Professional, switched on team with excellent local knowledge.

Michael · 27 October 2017

5/5

Google

Professional and efficient.

Gavin · 27 October 2019

5/5

Trustpilot

Louna Del Barrio is helpful!

Rating only, no written review.

Jingxuan · 20 December 2024

5/5

Trustpilot

Kristian Lee is efficient and helpful.

Rating only, no written review.

Anna · 29 November 2024

Agent replied · 25 October 2024

Dear Anna,We are really sorry to hear about your experience. A member of the team will be in touch to discuss this further. Please accept our apologies again.Knight Frank

5/5

Trustpilot

Lexi Solt was kind and very helpful

Rating only, no written review.

Jacques · 26 November 2024

Agent replied · 22 December 2024

Hello,Thank you so much for your kind words, I am so pleased that I was able to help. Please do let me know if I can be of any further assistance in the future and I would be delighted to assist!Best wishes,Lexi

5/5

Trustpilot

The prompt follow up

Rating only, no written review.

Walid · 10 November 2024

Agent replied · 22 December 2024

Hi Walid, Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank Bath New Homes

How many reviews does Knight Frank Bath New Homes have?

Knight Frank's Bath and North East Somerset office has 1,676 reviews across two platforms: 138 on Google, 1,538 on Trustpilot (across the whole business).

What is Knight Frank Bath New Homes's rating?

Knight Frank Bath New Homes is rated 4.9 out of 5 across all 1,676 reviews, and 4.9 out of 5 on Google from 138 reviews.

Has Knight Frank won any awards?

Yes. In The Trusted Agent 2026 awards: Knight Frank, Bath and North East Somerset won Trusted Agent; Knight Frank, Tower Hamlets won Trusted Agent.

Where is Knight Frank's Bath and North East Somerset office?

Knight Frank Bath New Homes, 4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ.

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