Trusted Agent profile · Bath and North East Somerset
★★★★★
1,738 reviews across 2 platforms
4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ
Part of Knight Frank, see every office.
Knight Frank's office in Bath and North East Somerset, at 4 Wood Street, is rated 4.9 out of 5 across 1,738 reviews on two platforms, including 146 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotTori and Tom
I mainly worked with Tom , financial advice for mortgages and Tori , in sales. They were both outstanding and delivered exceptional service. Always remaining professional and patience. They answered all my questions and were reliable.
5/5
TrustpilotVinnie from Renewals was so easy to…
Vinnie from Renewals was so easy to work with!
Dear Denise,Thank you for the lovely review.All the best.Kind regards,Vinnie
5/5
TrustpilotProfessional & competent
Professional & competent Jamie & team worked with us for many months trying to get our very niche property tenanted, and throughout I was impressed with their professionalism and competence. Every viewing was pre-booked, feedback given afterwards, took the trouble to know the property and details very well, I was thoroughly impressed at how competent their service was.
Thank you Maha for your kind words. Its been a pleasure assisting you. Jamie
5/5
TrustpilotOn the way up!
On the way up! Having got off to a tricky start with KF management, due some teething issues moving in, we have been placed in the diligent, responsive and caring hands of a Senior Property Manager named Michelle. We couldn't be happier with our rental property or the service we receive to maintain it. A top class service with a warm smile
Dear James, thank you for taking the time to provide the review. I am pleased to hear you are happy with the property and the property management service I have provided. I look forward to continuing to work with you and delivering the same high level of service. Kind regards, Michelle
5/5
TrustpilotRegvita is excellent
Regvita is excellent, friendly, professional, and a great team player. Resolved my concerns promptly. Highly recommended!
Dear Prem,Thank you for taking the time to leave your review; glad all is resolved for you.Please do not hesitate to contact me if you require anything else in the futureAll the bestRegvita
5/5
TrustpilotI wanted to share my recent experience…
I wanted to share my recent experience with our property manager, Daniel Lloyd. Since he was assigned to us, he has always been responsive, proactive and communicative. He follows up regularly and does not let any request “sit”. He handles it right away. I appreciate his follow through over even the smallest matters. 5 stars for Daniel!
Hi Melissa thank you so much for your very kind words. I look forward to working with you in the future, please don’t hesitate to reach out when you have any issues of questions.Kindest regardsDaniel
5/5
TrustpilotHouse Move
KF were super efficient and helpful all the way throughout the process. Special thanks to Samantha & Giselle
To Chris and Laura, I hope everything goes well and all the work goes well next year.
5/5
TrustpilotGreat Experience with Toru Yoshioka
I’ve had a great experience with Toru Yoshioka from Knight Frank as my property manager. He has been responsive and proactive in handling any issues that have arisen with my property. I appreciate the peace of mind knowing that my property is in good hands, highly recommended!
Hi Shirley,Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.Kind regards,Toru Yoshioka
5/5
GoogleSmooth transaction, Sam was very friendly helpful and genuine. Would definitely recommend
Great to have your feedback Jenny, we are pleased you had such a positive experience with us. Wishing you the happiest of memories in your new home. Thank you and all the best, Sam.
5/5
TrustpilotVinnie from Renewals was a great help…
Vinnie from Renewals was a great help when we needed to extend a contract.
Dear NL,Thank you very much for your kind words. I wish you all the best and please reach out if you need anything further.Kind regards, Vinnie
5/5
GoogleWe brought 3 agents in to give us a market assessment when we were thinking of selling our Great Pulteney Street first floor apartment & chose Knight Frank. Matthew Leonard gained our confidence immediately through his very professional approach, market knowledge and advice on how to proceed. He found us our ideal buyer within a few days and with willing seller and buyer, the sale went through in just 6 weeks. Our thanks to Matthew and the team for your responsiveness and support.
5/5
TrustpilotThanks Brigette Bulan for your great…
Thanks Brigette Bulan for your great service !
My pleasure Daniel! It was lovely working with you.
5/5
GoogleWe have just purchased a property through Knight Frank Bath, they were a pleasure to deal with. Francesca Leighton-Scott and Giselle Holman were so responsive, helpful and knowledgable and went out of their way to help. Would not hesitate to recommend.PositiveResponsiveness, Quality, Professionalism
Thank you Suzanne. I am delighted that everything worked out the way it was meant to, and I do hope that you have settled well into your new home. Kindest regards, Francesca.
5/5
TrustpilotStefanie has been excellent and timely…
Stefanie has been excellent and timely and flexible thanks.
Thank you Mike for your kind words. Stefanie
5/5
TrustpilotVivi Chen helped me with my property…
Vivi Chen helped me with my property search, and she is so professional and helpful. She assists me from reference check, to generate the share code, and in the meantime, she followed up with my maintenance issue after move in. I will definitely recommend her to my friends who would like to rent in the future.
It was a pleasure assisting you with your rental search and I am thrilled that you have had a good experience with Knight Frank. I wish you all the very best with your new home.Vivi
5/5
TrustpilotGood experience with them
Good experience with them! Especially Vinnie from renewals!
Dear Max,Thank you very much for the lovely words.It has been a pleasure to assist you in your renewals.Kind regards,Vinnie
5/5
TrustpilotGreat review for Knightfrank
The efficiency of their service was second to none. The communication was very good. I worked with one of the agents, Jamie. He was swift to arrange the viewing, patiently answered all our questions. They made sure all the checks were done. The whole process generally was done with remarkable speed and professionalism. I'd recommend them to anyone.
Many thanks for your comments, I appreciate the kindness shared. I hope you and your family settle in very quickly and will start calling the property “home” before long. Please do feel free to reach out if I can ever help at all in the future. Kind Regards, Jamie
5/5
TrustpilotFantastic service from the Hyde Park Office team
I had a great experience with the the Hyde Park office. They managed the rental of my property really well, and I felt looked after.Sofia, Ellie, Kamran, Michael, and the rest of the team went above and beyond to find the perfect tenant for my property.I wholeheartedly recommend them!
Thank you so much for your kind words. We enjoyed working with you too and are pleased we could find great quality tenants for your wonderful apartment.Ellie, Sofia, Kamran and Michael
5/5
TrustpilotLong Live KF Kensington
I have been a tenant with KF Kensington for almost 2 years now and my experience so far has been 10/10. From my very first contact with letting agent Sophie Alexander, through day to day management with the very responsive Ann Marie Agyemang, and now with Mags O Grady for my lease renewal.I feel lucky, because my past experiences with other agencies have been terrible.
Thank you so much for your kind review, it’s been a pleasure having you as a tenant of Knight Frank’s for the last two years. Here’s hopefully to many more.Ann-Marie, Sophie and Mags
5/5
Trustpilot10 years dealing with high end real…
10 years dealing with high end real estate agency KFcompany is expensive in my opinion but you get for what you pay, mean : serious and dedicated team excellent follow-up on maintenance and report on the tenant flat conditiontruly watching that rentals are made on time and if not immediately proceed to the necessary to recover unpsid rent
Thank you very much for your glowing review! Please let me know if there is anything else I can help you with.Kind regards,Ehteshaam
5/5
TrustpilotExcellent service from Kasia Jobda
I received excellent service from Knight Frank's Kasia Jobda. Kasia proved an extraordinarily brilliant negotiator in renewing the tenancy of my flat. She engaged closely, personally, and enthusiastically with my case, fully understood its dynamics and context, and, with her negotiating acumen, achieved an excellent rate for our flat, far exceeding my expectations. Her attitude and energy gave a new dimension to the relationship between estate agent and landlord, hugely enhancing my experience of Knight Frank. Kasia also completed the renewal paperwork in zero time. Finally, she was courteous and answered my emails instantly. She is an invaluable and efficient negotiator and a delight to work with.
Thank you for your kind words, Athena It was a pleasure assisting you and do not hesitate to contact me. Kasia
1/5
TrustpilotNever again
We bought the house, but will not be dealing with Knight Frank Dulwich ever again. They are 100 percent on the sellers side and in fact created such a hostile environment that we almost pulled out of the sale. Sales tactics from the estate agent felt wholly unprofessional and personal.
Dear Rosanne, I was shocked and saddened to read your review today. We always strive to provide the best possible customer experience for our buyers, as well as our sellers. I would welcome the opportunity to discuss the issue you raised in more detail and to try and find out what has gone wrong. Please do contact me by phone or email.Kind regards,Camilla 0203 8159 422
5/5
TrustpilotBeth was very kind and explained the…
Beth was very kind and explained the house well, so it was very helpful.
Thank you for your review, it was great working with you. Best, Beth
5/5
TrustpilotJosh Ward‑Brickett Takes care of our…
Josh Ward‑Brickett Takes care of our interface with the landlord and he has been very helpful listening to each and every concern (and there were two months last year where lots of things happened all together) and addressing each and every one of them so that resolutions were found. Very happy with Josh and with the knight Frank service
Thank you Nadia for your valuable feedback. It has been great to be there for you each step of the way, we will continue to do so. Best wishes, Josh
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Knight Frank Bath New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Yes. Knight Frank Bath New Homes won Trusted Agent in The Trusted Agent 2026 awards.
