Trusted Agent profile · Bath and North East Somerset
★★★★★
1,738 reviews across 2 platforms
4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ
Part of Knight Frank, see every office.
Knight Frank's office in Bath and North East Somerset, at 4 Wood Street, is rated 4.9 out of 5 across 1,738 reviews on two platforms, including 146 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotCharlotte from Renewals have been…
Charlotte from Renewals have been nothing but great! Very helpful and quick at responding!
Thank you for your kind words. It was a pleasure assisting you with your renewal. Please don’t hesitate to contact me should you require any further assistance. Kind regards Charlotte
5/5
TrustpilotJason Nwimo has been one of the best…
Jason Nwimo has been one of the best property managers I've dealt with. Quick and courteous!
Hi Tom,Many thanks for the kinds words here, glad I could help!Wishing Jana and yourself all the best!Warm Regards,Jason
5/5
TrustpilotExpert sales and efficient progression
KF provided a down to earth and upfront sales approach, and they effectively handled the whole sale process whilst we were away for a fortnight.After agreeing an offer above the guide price, they expertly handled the complications and nuances presented by a complicated chain until the exchange was able to progress. A great team effort.
Thank you for your kind words and for taking the time to leave us a review. Please don't hesitate to contact us if we can help you again in the future. Best wishes, the Hungerford team
5/5
TrustpilotKristian Lee has been a significant…
Kristian Lee has been a significant change in the rental team. His communication and ability to understand what is needed is of a very high standard.
Dear Kevin,Thank you for your nice words; it is a pleasure to manage your property. I will continue to deliver the same service. If you have any queries, please do not hesitate to contact me.Kind regards,Kristian
5/5
TrustpilotVinnie from Renewals was a pleasure to…
Vinnie from Renewals was a pleasure to work with, prompt communication and a constructive approach to finalise contracts.
Dear Mike, It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
5/5
TrustpilotThank you so much Amanda, Dan and Tom
Thank you so much Amanda, Dan and Tom for providing a 5 star service when we recently bought a house through you. Super helpful , through some tricky parts of our purchase. Always felt we had your support and guidance. Many thanks!
5/5
GoogleFrancesca Leighton-Scott has been superb. She is a highly intelligent and articulate person who was extremely thoughtful throughout the process of selling. She showed superlative levels of communication, understanding and advice. We couldn’t have asked for better service during the process. Thanks so much.PositiveResponsiveness, Quality, Professionalism, Value
Sian, thank you so much for leaving such a wonderful 5-star review. Wishing you all the very best.
5/5
TrustpilotBrigette has been very helpful and is…
Brigette has been very helpful and is always providing kind and timely assistance whenever we reach out!
Dear Marie-ClarisseThank you for taking the time to write a feedback. It was lovely working with you on the lease renewal.Kind regardsBrigette
1/5
TrustpilotThe worst customer services I have ever…
The worst customer services I have ever dealt with. They don’t reply to their emails immediately, it takes them weeks to get back to you. All they care about is MONEY, once they get your money they won’t care about you or your needs. They lied about the property facilities and I didn’t get my deposit since I left the property, it’s been more than two months!!!
Dear Mariam, We are really sorry to hear about your experience. Your property manager will be reaching out to look into this matter as soon as possible and to ensure everything is resolved quickly. Please do accept our apologies again. Knight Frank
5/5
TrustpilotVinnie from Renewals is always very…
Vinnie from Renewals is always very professional, quick to respond and proactive. Thank you for your help.
Dear Jane,Thank you for the great review.It has been a pleasure to assist you once again.Kind regards,Vinnie
5/5
TrustpilotVinnie (Renewals)
Vinnie from Renewals is always absolutely patient and helpful. Everything always goes super quick and gets done efficiently.
Dear Chey,Thank you for the lovely review. Wishing you all the best.Kind regards,Vinnie
5/5
TrustpilotUsing KF for property management
Using KF for property buying, selling and letting management, first class service all time. Our property manager Jason Nwimo is always helpful, responsible and responsive. Definitely recommend!
Hi Stella, many thanks for such a positive review, glad you have had a positive experience with our Property Management service here at Knight Frank!Kind regards,Jason
5/5
TrustpilotThank you Lexi Solt!
Lexi is doing a great job! Lexi is smart and efficient!
Hi Kenneth, Thank you so much for your lovely words. It was great to work alongside you, and I hope to be able to assist again in the future. Please do get in touch if I can be any further help!Best wishes,Lexi
5/5
TrustpilotVioletta Terlikowska is very responsive…
Violetta Terlikowska is very responsive to my different questions. When I approached her with different issues, she immediately took action and thoroughly investigated the matters. 5/5!
Thank you so much for the kind review, Janet.Please do let me know if I can help with anything else in the future.Very best,Violetta
5/5
TrustpilotWill was very professional and helpful
William Ward-Jone was very professional and helpful. I would definitely recommend this company.
Dear Vicky,Thank you so much, it was a pleasure meeting you and I hope to speak soon.Best wishes,Will
5/5
TrustpilotEvery thing is amazing!!!!
Every thing is amazing!!!!Especially Lydia she is lovely and professional
Thank you so much Asma for your review. It was a pleasure working with you and I wish you all the best with your tenancy. Best wishes, Lydia Walker
5/5
TrustpilotKatie was brilliant to work with
Katie was brilliant to work with. Always on the end of a phone to answer anything, kind and patient with my constant questions!
Dear Lucy,Thank you so much for your kind feedback, it was a pleasure working with you!All the best,Katie
5/5
TrustpilotGreat service and smooth communication…
Great service and smooth communication with the Knight Frank team. Catrin has been extremely helpful and always there to help and support us.
Dear PaschilisThank you for your kind words, it is appreciated.It was a pleasure to help you resolve all you issues please do not hesitate to let me know if you need anything further.Catrin
5/5
TrustpilotWalid was really helpful
Walid was really helpful, he got us an ubeliavable deal in london. We are really happy with our property!
Thank you for your great review. It was a pleasure helping you find you new home! Walid
5/5
TrustpilotPerseverance in difficult circumstances
In very difficult circumstances (including consecutive buyers pulling out shortly before exchange due to terminal illness diagnosis) Florence persevered in landing buyers which is the critical service. She dealt skilfully and patiently with buyers and sellers to keep lines of communication open, identify potential for compromise and suggest solutions and was a pleasure to deal with.
Dear Christopher, Thank you for your message. Brilliant, we finally got there! Thank you for being so lovely to work with, and hope to see you in the future. Best wishes,Florence Biss
5/5
TrustpilotOutstanding Service from Natalie
Natalie provided outstanding service from start to finish. Her expertise, diligence, and friendly personality made the entire process a pleasure. Thanks Natalie!
Thank you so much for your kind words, I am so pleased to hear that you had a positive experience with myself and I wish you all the very best in your new home! Best wishes, Natalie
5/5
GoogleWe knew Francesca was the right person to manage our house sale. She had a real understanding and empathy from day one and proceeded with perfect poise and professionalism. We always trusted her experience and took her advice. Thank you for navigating us through a difficult time selling our family home.
Thank you so much Jaquine, it was an absolute pleasure to work with both you and Adam, warmest regards Francesca
5/5
GoogleWe are very grateful for the help Francesca gave us with the purchase of our new house. We hit problems with the results of our survey and Francesca was brilliant at keeping the lines of communication open and ensuring good relations were maintained with the vendor while we sorted out the issues. Thank you.
Thank you John, I really appreciate your kind words. I do hope that everything is going well at the house, and that you are thoroughly enjoying your new home. Kind regards, Francesca
5/5
TrustpilotSummer has been incredibly helpful !
Summer has been incredibly helpful in oir quest for the perfect house in Parsons Green !
Thank you for your kind words, I really hope I can help find you the perfect home! Summer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Knight Frank Bath New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Yes. Knight Frank Bath New Homes won Trusted Agent in The Trusted Agent 2026 awards.
