Chase Buchanan Bear Flat reviews in Bath and North East Somerset

★★★★★ 5/5

Trustpilot

I’ve worked with Mike Peacock and his…

I've had the pleasure of collaborating with Mike Peacock and his team for several years. Mike's industry expertise is unmatched, and the services provided by his team stand out as superior to all other local agents. I exclusively choose Chase and wholeheartedly recommend them to all my friends and family.

Liam · 29 February 2024

★★★★★ 5/5

Trustpilot

Impressive Service

"I recently had the pleasure of doing business with Chase Buchanan, and I must say, their services were top-notch! From the initial consultation to the final walk-through, their team was professional, courteous, and attentive to every detail.Their expertise in property management and rental services is impressive, and they made the entire process seamless and stress-free.I particularly appreciated the lettings negotiator for the prompt communication, flexible scheduling and reliability.Overall, I'm thoroughly satisfied with the services provided by Chase Buchanan and would highly recommend them to anyone seeking reliable and efficient housing solutions.Rating: 5/5 stars

Chibuike · 23 December 2024

★★★★★ 5/5

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Great and speedy service!

We have had to move house very quickly and Chase were absolutely amazing with helping us getting the right home and very quickly with such short notice. A big thanks to Lorenc who made the process so easy and stress free. Forever grateful and would highly recommend.

Usha · 19 April 2024

★★★★★ 5/5

Trustpilot

A human approach to their customers

It is rare these days to come across customer service that’s genuine and personal. *Adele Basma* from Chase Buchanan in Hampton Hill saved me from losing a £7,500 early repayment charge by surpassing the efforts of solicitors on both sides, and finalising one final query for me right before Christmas, to help me complete on time and within my three month timeline in order to port my mortgage. It truly was a Christmas miracle. Thank you also to Anna Masters. I cannot recommend highly enough. Please consider Chase Buchanan if buying or selling, they offer an unparalleled service.

I.R · 18 December 2024

★★★★★ 5/5

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Smooth transition process

Smooth transition process, Laura was always available and ready to assist or answer any questions I had as a first time rentor. Very happy with my moving process.

Kimya · 11 February 2025

★★★★★ 5/5

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Very happy with the service I received…

Very happy with the service I received from the start to finish. I would recommend. I am first time buyer and Kris is very helpful to me and amazing service. Chase Buchanan Sales & Lettings - Hampton Hill. I give five stars 🌟 thanks Kris and all staff 👍🏻

Rama · 29 February 2024

★★★★★ 5/5

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5* Service from Daniel Johns

I can't recommend Daniel Johns at Chase Buchanan, Richmond, enough! He supported us through a very complicated sale of a leasehold flat and made sure the buyers stayed engaged throughout the process.

Trudi · 16 December 2024

★★★★★ 5/5

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The Teddington team are brilliant

The Teddington team are brilliant. The support and transparency you get from Adele and the team is next to none. They’re willing to work with you and share advice in the most non estate agency way! In an increasingly tough sales market, they got me a buyer with seeming ease. Thank you, highly recommend your service

Clare · 15 September 2023

★★★★★ 5/5

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Alex and the team were professional…

Alex and the team were professional throughout our sell and provided regular updates which in return gave us comfort.We would recommend Chase Buchanan to anyone who is buying or selling their property.

Matt · 10 December 2024

★★★★★ 5/5

Trustpilot

Great Service from Conrad in the Isleworth Branch

Amazing.Put my 2 bed property live and within 48 hours I got called up as they had received a fantastic offer and over asking! Can’t be happier with the information and service given from the chaps over at Isleworth, big thank you to Conrad for all the help.

Connor · 8 March 2024

★★★★★ 5/5

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Aiden Lynch was amazing from start to finish!

Aiden Lynch was amazing from start to finish. We initially had our house on with another agent but they barely had any viewings and got us 0 offers. Then we listed it with Aiden who got us multiple offers within days! Couldn’t be happier, thanks Aiden & team!

Elliot · 29 February 2024

★★★★★ 1/5

Trustpilot

Harassment

Emailed them once about a flat 1 month ago on Zoopla. Since then, I have been phoned relentlessly. I have called them, emailed them and told them that this is harassment, that they need to delete my phone number and I do not want to be phoned. I am distressed as I am still getting phone calls by them weekly. By law, this is the definition of harassment. I should know, because I'm a solicitor. I have run out of options, therefore I'm writing this review. I don't know what else to do, if this continues I have to report them to the police.

Yasmine · 27 November 2024

★★★★★ 5/5

Trustpilot

Fantastic service

Second property sold with Alex, Michelle and Laura, if you want a team that will go above and beyond and work tirelessly to get a deal done, I would highly recommend chase Buchanan downend. Unlike some of their neighbouring estate agents, Alex , Michelle and Laura will keep you updated and be transparent, they’re expertise and knowledge is worth the weight in gold.Support and after care is second to none. Had a very tricky chain with some very poor estate agents involved further down the chain, however Alex, Michelle and Laura stepped up to cover the lack of professionalism by the others and were constantly keeping us updated and making sure the deal was kept alive, it’s very clear these guys are the best in business . Nothing is a problem and they treat you as family. They took control on multiple occasions and pushed all the legal teams to get the process finished. Without the efforts from all at chase the deal would have fallen through. If you want to make buying and selling a little simpler then choose these, they will get the job done and you won’t regret it.

Ben · 26 November 2024

★★★★★ 5/5

Trustpilot

Honest and with Integrity

Stephen and the team where honest, hard working and had great attention to detail they were a pleasure to work with genuinely superb with producing marketing material.

S · 4 February 2025

★★★★★ 5/5

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John was amazing and helped me through…

John was amazing and helped me through the process of selling my house. His team are top notch too and always there to help. I would highly recommend using this estate agent. Others out there are not as good.

Vivien · 7 August 2024

★★★★★ 5/5

Trustpilot

Wonderful team

Thank You Steve Crane for your longterm term excellent support in selling my Mother’s home in East Twickenham. You guide and lead a most excellent team with David Casey and Alessandro. Top team.Many thanksMarc & Kim Mortiboys

Marc · 6 August 2024

★★★★★ 5/5

Trustpilot

Wonderful

Hi, after speaking with Nathan, he was determined to help me and my partner find a property to rent out soon as we have been looking for a while without any luck. He was very kind and professional and had given me much hope we’d find our dream home. Thank you Nathan

Safia · 29 September 2023

★★★★★ 5/5

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Twickenham lettings team always on hand to help

The Twickenham lettings team made our move in process very smooth and easy. A big thank you to Louis, Roman and Nathan for all their hard work. We will definitely be using chase again if we ever need rentals in the area again !

Omar · 19 March 2024

★★★★★ 5/5

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Had a great experience dealing with…

Had a great experience dealing with Chase Buchanan rented a property with them for eight and a half years was surprised at how quickly any maintenance issues were dealt with.Big thank you to Lianna who looked after me.👍👍👍

David · 1 July 2024

★★★★★ 5/5

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GOLD STANDARD SERVICE AT HAMPTON HILL

It is not often I give a company TWO five star reviews.But in this case it is well worth it. Having sped us through the viewing and successful offer procedure, we then moved onto the referencing process. LUCY and TOM AT HAMPTON HILL were once again just brilliant and supportive. I always find the tech side of these processes quite daunting but Lucy and Tom helped us through every stage and made us welcome in their office. It made all the difference to have a person guiding us through the process rather than an impersonal machine. Thank you guys. You will be invited to our flat warming party.

Mark · 30 September 2024

★★★★★ 5/5

Trustpilot

Proactive friendly service

It's a pleasure to work with Georgina Claiden. She always responds to me on a prompt basis. Georgina's feedback is proactive and informative. I appreciate her friendly service.

Mike · 13 April 2026

★★★★★ 5/5

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Bijou Paticheur

Bijou Paticheur made renting via Chase Buchanan a really good experience. Bijou was helpful, polite, efficient and understanding. If there were any problems, Bijou made sure that these were solved quickly.

CAROLINE · 10 October 2024

★★★★★ 5/5

Trustpilot

Friendly and helpful

The staff are so friendly and helpful. They guide us well throughout the process. Everything was on point and well executed including follow up emails and phone calls.Special Thanks to Pippa.

Mr · 8 October 2024

★★★★★ 1/5

Trustpilot

I would give no stars if I could

I would give no stars if I could. Our experience with Chase Buchanan has been overall very poor and have advised against any friends to rent through them.Communication was poor throughout, we have spent countless hours on hold to Chase Buchanan, not just hold that eventually gets answered, hold where it hangs up as it has been so long.The agency couldn't find anyone to fix the heating/hot water, because it was too old (cca 40 years), so we had to have the heating on when we wanted hot water.After moving out of this property it took two months to get back the deposit (they deducted more than £100 because the grass was overgrown, however the initial inventory stated the same when we moved in) and we are still waiting to get back the overpaid rent.This letting agency is extremely unprofessional, and I would recommend people to avoid it at any cost.

Balint · 19 September 2024