5/5
TrustpilotVery focused and fair
Very focused and fair, efficient, friendly and personable. We have used this company both for letting and may be using them again for selling a property, especially in challenging times.
Trusted Agent profile · Bath and North East Somerset
Chase Buchanan Bear Flat reviews in Bath and North East Somerset
★★★★★
488 reviews across 2 platforms
6 Wellsway, Bath, BA2 3AQ, Bath and North East Somerset, BA2 3AQ
Chase Buchanan's office in Bath and North East Somerset, at 6 Wellsway, is rated 4.5 out of 5 across 488 reviews on two platforms, including 59 Google reviews rated 4.9.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHaving lived in Bath for nearly 5 years, both as a student and as a graduate, I found Fidelis to be the most helpful and conscientious estate agents when buying my first home. Would definitely use them again.
5/5
GoogleThe Fidelis team have been very friendly and proffesional in the selling of my house and have kept me informed ever step of the way so thank you
5/5
GoogleVery friendly and helpful sold the house within a matter of days. Highly recommended.
5/5
GoogleI rented a property from Fidelis. It's a small, privately owned and extremely friendly business. This was a breath of fresh air in the world of estate agents. Highly recommended.
5/5
TrustpilotReview
Agent replied · 27 May 2026
Thank you, MB, for your fantastic review! We're thrilled to hear about your positive experience with Audrey. Her dedication and expertise truly make a difference in property management. We appreciate your trust in us and look forward to continuing to support you and your tenants!
5/5
GoogleI'm not a fan of estate agents previously. However, I can only say positive things about the service I had from Fidelis It was first class.
5/5
GoogleGreat management company for rental properties. I have also purchased properties through them and would recommend them to others looking at property in Bath.
5/5
TrustpilotEllie ensured a seamless renewal
Rating only, no written review.
Agent replied · 21 March 2026
Thank you, Helen! We're thrilled to hear that Ellie made your renewal process seamless. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Looking forward to assisting you again!
1/5
TrustpilotVery rude and arrogant with no reason
Very rude and arrogant with no reason. Unorganised, careless, awful service overall. 0 stars
5/5
TrustpilotEllie Hind gets my vote!
Rating only, no written review.
Agent replied · 23 January 2026
Thanks for the shoutout, Lesley! We're thrilled to hear that Ellie made such a positive impression. Our team is dedicated to providing top-notch service, and it's great to see that reflected in your experience.
5/5
Trustpiloteasy to understand.
Agent replied · 23 January 2026
Thank you, John! We're thrilled to hear you had a positive experience. Providing clear communication and personal support is our priority. We appreciate your feedback and look forward to assisting you again!
5/5
GoogleAlways happy to help and the communication from the whole team is constant. Just what you need from your lettings agent
5/5
GoogleGreat service from start to finish. Would highly recommend!
5/5
GoogleGreat service from valuation to completion, thoroughly recommended.
5/5
TrustpilotAmazing experience!
5/5
Trustpilotgood communication
Agent replied · 25 December 2024
Hi Zara, we're happy to hear you had a great experience with the team. Please do reach out again if you need anything.
1/5
TrustpilotPoor service
Rating only, no written review.
Agent replied · 25 December 2024
Hi there, we're sorry to see you have left this rating. Now that we have full access and management of our Trustpilot page, if there is anything you would still like us to look into, please do contact your local office so we can assist further.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
