Chase Buchanan Bear Flat reviews in Bath and North East Somerset

★★★★★ 5/5

Trustpilot

Friendly professional advice

The sale of our property had some complex issues to overcome, all of which were handled with calm diplomacy by Gemma and Scott of the Whiteladies Road office , Clifton. They gave us sound advice in a friendly and professional manner, produced excellent visuals of our property and smoothed the way to a successful sale at a fair and realistic price. We thoroughly recommend Chase Buchanan for anyone looking to buy or sell a property in Clifton and the surrounding areas. The Chase Buchanan network of offices widens the number of potential buyers and hugely increases the sales potential.

Customer · 31 January 2025

★★★★★ 5/5

Trustpilot

Chase Buchanan were very professional

Chase Buchanan were very professional, and secured a buyer within two weeks of putting our property on the market.It was a pleasure dealing with Adele and the team.I would not hesitate to use them again.

Mr · 18 December 2024

★★★★★ 4/5

Trustpilot

Sayem had a brilliant experience…

Sayem had a brilliant experience working with Chase buchanan agency to secure my new rental. Renting can be incredibly stressful, but they were supportive, honest, and kept me updated at every stage. He genuinely cared about finding the right fit for me. Exceptional service!"

Bubble · 2 October 2026

★★★★★ 1/5

Trustpilot

Review for Campions Lettings and Management (now Chase Buchanan)

I am extremely disappointed with the service provided by Campions Lettings and Management, now acquired by Chase Buchanan. For the past four months, they have failed to address a serious mould issue in our rental property. Despite sending multiple contractors to assess the problem, the quotes provided to the landlord have been consistently rejected.The company has done nothing to resolve the issue and has repeatedly lied, claiming that the contractors are not providing quotes and that they are chasing them up. This has caused significant inconvenience and stress. I would not recommend their services to anyone looking for reliable property management.

Adil · 28 January 2025

★★★★★ 5/5

Trustpilot

Absolutely brilliant experience!

We just bought a property through Chase Buchanan, and Adele Basma was the one who dealt with us. Adele Basma was very professional and very supportive, we could not have asked for a better experience!

Asid · 17 December 2024

★★★★★ 5/5

Trustpilot

Excellent letting service provided by Chase Buchanan

I was very impressed by the letting service provided by Chase Buchanan. Audrey Sawyer, the property manager I dealt with has a wide range of experience and resources saving me from many a headache over the past few years. As such I would strongly recommend using Chase Buchanan if you wish to rent out your property in the future.

Jack · 21 June 2026

★★★★★ 5/5

Trustpilot

Excellent experience (special shout out to Alex!)

As a first-time renter I was anxious and out of my depth but Alex from Chase Buchanan could not have been more helpful. She responded to every single one of my enquiries professionally and in a timely manner, and took the time to explain to me more broader elements of the renting process outside of the individual property. I can't wait to move into my flat and know I'm in safe hands going forwards with Chase Buchanan as my letting agent.

Mrs · 17 January 2025

★★★★★ 5/5

Trustpilot

Thanks to Adele and the team

Thanks to Adele and the team at the Hampton Hill office. The sale of my property couldn’t have gone more smoothly. A big thank you also for putting me in touch with Sabina at Stone Rowe Brewer solictors. Together, it worked seamlessly.

A · 8 August 2024

★★★★★ 5/5

Trustpilot

I’ve worked with Mike Peacock and his…

I've had the pleasure of collaborating with Mike Peacock and his team for several years. Mike's industry expertise is unmatched, and the services provided by his team stand out as superior to all other local agents. I exclusively choose Chase and wholeheartedly recommend them to all my friends and family.

Liam · 29 February 2024

★★★★★ 5/5

Trustpilot

Impressive Service

"I recently had the pleasure of doing business with Chase Buchanan, and I must say, their services were top-notch! From the initial consultation to the final walk-through, their team was professional, courteous, and attentive to every detail.Their expertise in property management and rental services is impressive, and they made the entire process seamless and stress-free.I particularly appreciated the lettings negotiator for the prompt communication, flexible scheduling and reliability.Overall, I'm thoroughly satisfied with the services provided by Chase Buchanan and would highly recommend them to anyone seeking reliable and efficient housing solutions.Rating: 5/5 stars

Chibuike · 23 December 2024

★★★★★ 5/5

Trustpilot

Great and speedy service!

We have had to move house very quickly and Chase were absolutely amazing with helping us getting the right home and very quickly with such short notice. A big thanks to Lorenc who made the process so easy and stress free. Forever grateful and would highly recommend.

Usha · 19 April 2024

★★★★★ 5/5

Trustpilot

A human approach to their customers

It is rare these days to come across customer service that’s genuine and personal. *Adele Basma* from Chase Buchanan in Hampton Hill saved me from losing a £7,500 early repayment charge by surpassing the efforts of solicitors on both sides, and finalising one final query for me right before Christmas, to help me complete on time and within my three month timeline in order to port my mortgage. It truly was a Christmas miracle. Thank you also to Anna Masters. I cannot recommend highly enough. Please consider Chase Buchanan if buying or selling, they offer an unparalleled service.

I.R · 18 December 2024

★★★★★ 5/5

Trustpilot

Smooth transition process

Smooth transition process, Laura was always available and ready to assist or answer any questions I had as a first time rentor. Very happy with my moving process.

Kimya · 11 February 2025

★★★★★ 5/5

Trustpilot

Very happy with the service I received…

Very happy with the service I received from the start to finish. I would recommend. I am first time buyer and Kris is very helpful to me and amazing service. Chase Buchanan Sales & Lettings - Hampton Hill. I give five stars 🌟 thanks Kris and all staff 👍🏻

Rama · 29 February 2024

★★★★★ 5/5

Trustpilot

Alex and the team were professional…

Alex and the team were professional throughout our sell and provided regular updates which in return gave us comfort.We would recommend Chase Buchanan to anyone who is buying or selling their property.

Matt · 10 December 2024

★★★★★ 5/5

Trustpilot

Aiden Lynch was amazing from start to finish!

Aiden Lynch was amazing from start to finish. We initially had our house on with another agent but they barely had any viewings and got us 0 offers. Then we listed it with Aiden who got us multiple offers within days! Couldn’t be happier, thanks Aiden & team!

Elliot · 29 February 2024

★★★★★ 1/5

Trustpilot

Harassment

Emailed them once about a flat 1 month ago on Zoopla. Since then, I have been phoned relentlessly. I have called them, emailed them and told them that this is harassment, that they need to delete my phone number and I do not want to be phoned. I am distressed as I am still getting phone calls by them weekly. By law, this is the definition of harassment. I should know, because I'm a solicitor. I have run out of options, therefore I'm writing this review. I don't know what else to do, if this continues I have to report them to the police.

Yasmine · 27 November 2024

★★★★★ 5/5

Trustpilot

Fantastic service

Second property sold with Alex, Michelle and Laura, if you want a team that will go above and beyond and work tirelessly to get a deal done, I would highly recommend chase Buchanan downend. Unlike some of their neighbouring estate agents, Alex , Michelle and Laura will keep you updated and be transparent, they’re expertise and knowledge is worth the weight in gold.Support and after care is second to none. Had a very tricky chain with some very poor estate agents involved further down the chain, however Alex, Michelle and Laura stepped up to cover the lack of professionalism by the others and were constantly keeping us updated and making sure the deal was kept alive, it’s very clear these guys are the best in business . Nothing is a problem and they treat you as family. They took control on multiple occasions and pushed all the legal teams to get the process finished. Without the efforts from all at chase the deal would have fallen through. If you want to make buying and selling a little simpler then choose these, they will get the job done and you won’t regret it.

Ben · 26 November 2024

★★★★★ 5/5

Trustpilot

Honest and with Integrity

Stephen and the team where honest, hard working and had great attention to detail they were a pleasure to work with genuinely superb with producing marketing material.

S · 4 February 2025

★★★★★ 5/5

Trustpilot

John was amazing and helped me through…

John was amazing and helped me through the process of selling my house. His team are top notch too and always there to help. I would highly recommend using this estate agent. Others out there are not as good.

Vivien · 7 August 2024

★★★★★ 5/5

Trustpilot

Wonderful team

Thank You Steve Crane for your longterm term excellent support in selling my Mother’s home in East Twickenham. You guide and lead a most excellent team with David Casey and Alessandro. Top team.Many thanksMarc & Kim Mortiboys

Marc · 6 August 2024

★★★★★ 5/5

Trustpilot

Wonderful

Hi, after speaking with Nathan, he was determined to help me and my partner find a property to rent out soon as we have been looking for a while without any luck. He was very kind and professional and had given me much hope we’d find our dream home. Thank you Nathan

Safia · 29 September 2023

★★★★★ 5/5

Trustpilot

Twickenham lettings team always on hand to help

The Twickenham lettings team made our move in process very smooth and easy. A big thank you to Louis, Roman and Nathan for all their hard work. We will definitely be using chase again if we ever need rentals in the area again !

Omar · 19 March 2024

★★★★★ 5/5

Trustpilot

Had a great experience dealing with…

Had a great experience dealing with Chase Buchanan rented a property with them for eight and a half years was surprised at how quickly any maintenance issues were dealt with.Big thank you to Lianna who looked after me.👍👍👍

David · 1 July 2024