Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service and company
Paul · 15 January 2024
Agent replied · 10 November 2024
HI Paul, thank you for your positive review. We are so pleased that you are so happy with the service provided to you by our Bath team. Please do not hesitate to get in touch if you need anything else at all.
★★★★★ 5/5
TrustpilotVery professional
Very professional, great to be helped by Carter Jonas the movement went absolutely perfect Very professional outfit
Richard · 10 December 2024
★★★★★ 5/5
TrustpilotWe have rented our flats In Fulham…
We have rented our flats In Fulham through CarterJonas and found them very easy to deal with and recently got above the anticipated rent so 5 star performance
Malcolm · 18 May 2021
Agent replied · 25 December 2024
Hello Malcolm, thanks for leaving us a review. We pride ourselves in providing helpful advice. Please do not hesitate to contact us in the future.
★★★★★ 1/5
TrustpilotPlease boycott this company
Please boycott this company. Carter Jonas are forcing people to break lockdown restrictions and in doing so are fully willing to risk peoples lives and further spread the virus.
Wayne · 14 February 2021
Agent replied · 25 December 2024
The layby in which you parked your motorhome was managed by Carter Jonas on behalf of our client Highways England, who, as owners, have a duty of care to ensure their land is safe for use. We therefore carried out a risk assessment and welfare assessment of the area which concluded the layby was not fit for permanent human residence. Should you need advice or guidance on how to vacate an area in a Covid-safe manner we ask that you call the number supplied on your Notice to Vacate and we would be happy to help.
★★★★★ 5/5
TrustpilotThe Fulham Palace Road office provided…
The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!
Shirley · 25 August 2021
Agent replied · 25 December 2024
Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotExcellent service
Really professional, helpful and friendly estate agents; the whole process was much smoother and straightforward than we have ever experienced before - highly recommended
Camilla · 21 December 2021
Agent replied · 25 December 2024
Hello Camilla, thank you for leaving us a review, our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotProperty letting/renting
Recently explored letting a property through David Sinclair at Carter Jonas and the service, advice and support I received was second to none.
George · 8 February 2022
Agent replied · 25 December 2024
Hello George, thank you for the 5 star review. Our team are always please to learn how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
GoogleAlways a professional and friendly service, quick to respond to issues with our rented property. Thanks to Jon
Baked · 25 January 2019
★★★★★ 5/5
GoogleAlways a professional and friendly service, quick to respond to issues with our rented property. Thanks to Jon
Ollie · 12 November 2018
★★★★★ 5/5
TrustpilotCarter Jonas offer a professional and friendly service..
Carter Jonas offer a professional and friendly service. They are well organised, thorough and easy to deal with, can’t fault them. Thankyou.
Eliza · 8 February 2022
Agent replied · 25 December 2024
Hello Eliza, thank you for the positive feedback. We are always happy to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
GoogleThe tenants that I live with are wonderful, Carter Jonas has done an outstanding job
Aimilia · 11 November 2022
Agent replied · 10 November 2024
Hi Aimilia, we're glad we could help!
★★★★★ 5/5
TrustpilotCarter Jonas
Jessica at Carter Jonas is very efficient and takes great care of her properties/ tenants/ landlords. Her level of professionalism is second to none
Kerri · 7 June 2021
Agent replied · 25 December 2024
Hello Kerri, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotVery efficient
Very efficient. Sensitive to existing tenants. good judgement re new tenants. Good pricing advice.
Rupert · 18 October 2022
Agent replied · 25 December 2024
Hi Rupert, thank you for your review. We're so glad to hear you were happy with the service we provided you. Do let us know if we can help with anything else!
★★★★★ 5/5
GoogleSharon at Carter Jonas has tried tirelessly to find us a rental property.
We were always responded to promptly and courteously whenever we contacted her. Sharon showed a great knowledge of the Bath area and the rental market.
Although we have suspended our search for the time being we will be returning to Carter Jonas when we begin our search again.
Louise · 12 November 2019
★★★★★ 5/5
GoogleMy family have just completed on a 12 month rental in Bath. I have to thank Carter Jonas Bath from start to finish and particularly all the professional support and guidance from Sharon Hunter. Sharon's communication and service towards us has been exceptional and I highly recommend dealing with this business. Thank you!PositiveProfessionalism
Andrew · 11 November 2021
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Professional service and great communication from Owen, Vanessa, Lisa and Mikyle.Would recommend !
HELEN · 23 February 2022
Agent replied · 25 December 2024
Hi Helen, thank you for the positive review. Our team are always pleased to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotGood and efficient service selling a…
Good and efficient service selling a flat.
Patrick · 31 May 2023
Agent replied · 25 December 2024
Hi Patrick, thank you for your review. We are delighted to hear that Carter Jonas were able to assist you with selling your flat. Please do not hesitate to get in touch if we can help you with anything else.
★★★★★ 2/5
TrustpilotDicriminates against families.
This company discriminates against families: Have enquired about rental of several properties and been told that they "don't rent to people with children". Not good enough.
Simon · 18 September 2020
Agent replied · 25 December 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 5/5
TrustpilotResponsive
Professional, knowledgeable, timely and friendly. From meet and greet to sales and rental opportunity a rounded and happy experience. Thank you.
Sue · 8 October 2021
Agent replied · 25 December 2024
Hello Sue, thank you for leaving us such lovely a review. Our team are always happy to hear how well we have supported our clients. we are happy to have helped!
★★★★★ 5/5
TrustpilotA very pleasant experience working with…
A very pleasant experience working with Pauline and Aileen. Knowledgeable, efficient and friendly. Accommodating with viewing time, Tenancy agreement prepared swiftly. Highly recommend.
Icon · 17 May 2021
Agent replied · 25 December 2024
Thank you for taking the time to write us a review. We're very happy to have helped!
★★★★★ 1/5
TrustpilotWould never use carta jonas ever again…
Would never use carta jonas ever again robbing people of money finding fault with minor things to keep the bond
Peter · 4 November 2021
Agent replied · 25 December 2024
Hello Peter,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
★★★★★ 5/5
TrustpilotPerfection
I could not ask for a better agency. The lettings team at CJ Fulham have been amazing start to finish!
Jordan · 29 October 2021
Agent replied · 25 December 2024
Hello Jordan, thank you for taking the time to write a review for us. We are happy to have helped!
★★★★★ 5/5
TrustpilotThoroughly Professional
Excellent company to deal with. Jessica in particular is s superb communicator, always thorough and professional. I would not hesitate to recommend.
Morris · 7 June 2021
Agent replied · 25 December 2024
Hi Pam, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client.
★★★★★ 5/5
TrustpilotEd was excellent
Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.
T · 7 October 2021
Agent replied · 25 December 2024
Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.